Love this place! The salmon dish is delicious!!!

Sub-par food paired with horrible service. Outdated restaurant. Looks better from the outside. After letting our server know the service was horrendous, he informed me there were only two servers working-- on CINCO DE MAYO - which also happened to be my sister's birthday. She actually left the restaurant in tears and told us we ruined her birthday because we took here there. Never again!

don't go here unless you have about 3 hours for your entire meal. the service was terrible. we had one server who never came back and then a random one showed up to take over. that doesn't make any sense...

Everyone loved the ceviche.

Excellent food service was very good. Host staff not very friendly when we arrived.

The food at Alto Plaza is quite good, however the last year or so the service has been very slow. They do have a nice mix of latin food, though, rather than just Mexican.

Restaurant looked very nice. Was not busy when we arrived. Menu's were hard to read as they were all scratched up. Selection was somewhat limited. Prices were average for the items. 3 ordered the enchiladas and said they were very good. 1 ordered the fajitas. Didn't know the waiter had arrived as there was no sizzling plate. The meat was done and there were some grilled onions but that was it. All plates came with either charro or black beans which were good. They also come with rice which was dry from being overcooked. Service was a bit on the slow side once the meals arrived. Had to wait a while for the waiter to come back so we could order coffee. And again for the check.

I have eaten here several times and the experience is always the same. The food is good, but the service is usually lacking. As other reviewers have noted, it can take a long time for drinks to be served. That is probably my biggest complaint. The wait for the delivery of the entree dishes is fine, in my opinion. (I hate when I go to a Mexico restaurant and my entree is served five minutes after I order it.)

They simplified the menu since my last visit and I like that. Most Mexican restaurants give you 74 entree choices -- that's too many.

I highly recommend the Carne Asada -- it's a big plate of steak and melted cheese. Yum!

Always have a good meal and good service. Have been several times and never disappointed. Also never feel rushed. Excellent staff.

Went to this restaurant for dinner with some girlfriends. Was surprised that it wasn't crowded on a Friday night. But then again because the place was so big I can see that it accommodates as lot of people. Service was ok. Server took too long to take our drink order. Also didn't offer water until we asked for it. Ordered calamari for appetizers, the portion was surprisingly small. It wasn't over cooked so that was a plus. Our entrees took forever to come out. And when we got the food it was warm...not hot. I ordered the Salmon a la Parilla which was pretty good. Cooked well, not over done. Rice was a bit dry. Good was good but nothing to really rave over. I've had better Latin food elsewhere. Cocktails were great. I would recommend the white sangria. If I come back here I would probably just go to the bar.

Most important the food and service were great! We didn't have to wait long for our food and when it came it was fantastic. The overall environment was pleasing and easily allowed for relaxing and enjoyable dinner.

My husband and I have been wanting to try Alto Plaza and finally did. The food was terrific. We had guacamole and fajitas. Our server was outstanding. We'll be back!

This was our first visit to Alto Plaza. It's kind of a strange place, but the food was very good and the servers knew what they were doing. We will go back.

One of the better happy hours close by without having to travel. They have added a few items to the menu. The food was good and the prices are not bad. A nice local spot to have some fun.

Outstanding restaurant. Scrumptious food. Superb service. Very good with the children. Love the guacamole that is made at the table.

If you are someone who enjoys authentic Mexican cuisine, then this is the place for you. From the moment you drive up, walk through the door, you feel like you are immersed in a cantina and ready for a fiesta. I am sure this is the go to place during the soccer matches and I can see why. Will definitely keep this one on the rotation list for happy hours. Great food and time.

I very rarely leave a restaurant without actually eating a meal, but in this case, it was faster to go to another restaurant and order food there.

First, because it was mothers day, they weren't serving their tableside guacamole because they were "so busy" (I put that in quotes because all we saw were empty tables).

It took our server close to five minutes to take our drink order and probably at least as long to get them. Then we had to wait for him to come back to place an appetizer order.

Ten-fifteen minutes later, our queso still had not arrived, so he went to check the kitchen to see where it was. By the time that finally arrived, I had had enough and we paid our tab and left. I had heard good things before and was extremely disappointed.

Pretty empty- on a Wed. but the food was outstanding. Perfect guacamole and fajitas with beautiful steak. Will go back

We really enjoyed this place. The staff was friendly, and the food was good. The mixed drinks were not very good however - so stick to the beer.

I came here for dinner on a Saturday night with a friend around 7pm, it was busy but seemed half full and rather quite which was nice. We were sitting in a booth and the walls were quite high so that was good and nice and private! I ordered the veggie fajitas which were great! The soft tortilla wrap was not piping hot like most places and I wish were more "homemade" but the veggies were great! Not too salty and the spread looked amazing!

Food and service is always good
We had a personabLe and attentive server even though they were fairly busy
You are always greeter by pleasant hostesses

I would not recommend this restaurant to anyone, for any occasion, or even for a drink at the bar. The service is absolutely pathetic considering the restaurant was practically empty on a Friday night - which is a sign that they just can't get it right. Our server was completely incompetent and I recommended that the management find a position for him that does not involve serving guests. We were left waiting for extremely long periods of time between ordering and receiving drinks, food (which did not arrive timely or all together which left us awkwardly waiting), dessert (which was precoordinated and still incorrect) and even the bill. We were charged for items not ordered and they refused to split the check even for couples. For a large group that is out to celebrate this is a huge fail. Management really needs to reconsider what is going wrong with the staff because the food being decent doesn't serve them well if nothing else goes correctly.

The waiter was never came to our table. We had to seek him out. Service was slow. The food was mediocre.

Alto Plaza has one of the best Happy Hours around the Centreville area. The drinks are awesome, appetizer are always great. Hot and fresh. The service is good and the astomophere is very energitic. Check it out you will love it.

My wife and I don't usually eat Mexican food, but Alto Plaza is an exception for us. We especially enjoy the attentive and friendly waiting staff. We started with a freshly made at your table guacamole un malcajecte appetitizer with chips. It is the only time my wife enjoys guacamole. My wife had the lomo saltroe (latin style stir fry) which she liked very much. I had the chipotle chicken entree with white rice, black beans, breen beans & carrots. It was very good also. Both meals came as ordered and hot. Even though we aren't Meixcan food lovers, the few times we've eaten at this restaurant have been delightful for the ambience, food quality, and freindliness of the staff.

Hostess were not pleasant and still required me to wait 20 minutes for my table. I had a reservation. Food was good and everyone upstairs was really nice.

The energy at happy hour is always positive and fun for all around. The drinks were delish, service from the staff was awesome. Our server was Nancy who was on point. The appetizers were hot and delicious along with the best ceviche and guacamole around. Looking forward to always visiting one of my favorite places.

food was great, restaurant got out of the way to meet expectations, preparinga dish not on the menu to meet wife's need.
she just wanted mussels. regardless, great food and service.

Disappointed is how I characterize our visit. The food was fair but overloaded with cheese. The rice was bland and left on the plate. The restaurant layout is nice and could be a great place if they fix the menu.

First time here and the food was GREAT!!! Server was okay...she was attentive, but at the same time sort of rushed us and would keep asking questions without letting us fully respond. She seemed distracted or something.

We had a great time at Alto Plaza. Food, service everything was soooo good.

Great experience. Food was very good. Great view of mountains upstairs. Promptly seated and served by hostess and waiter.

Always know what to expect. No surprises ie disappointments.
We have been eating there for years.

Mediocre service, good food, great happy hour prices.

Service was ok, waiter forgot many things we asked for. Food was ok.

The fajitas are always a good choice! I had chicken and my friend had the trio. Sangria was superb. Our servers were professional and attentive. Meals are always moderately priced. Overall great meal and experience.

We went for Mother's day 2014. We sat outside with our 15 month old. It was a great view outside and she loved it too. The food and atmosphere was great. We had a good time and will go again.

We showed up there with our reservations from Open Table and were told that they do not deal with your company and that they do not take reservations and we could not be seated. I have never been treated so rudely in my life. Never go there and I would suggest you no longer make reservations for this restaurant. The hostess was rude and made no effort at accommodation.

Outstanding service, great food. Menu for cinco de mayo was great. We had a wonderful waiter that took care of the grandkids and was just wonderful with all of us and our special needs.

Went there with a specialicious deal, First time. As on certificate, presented it while ordering. Waiter told us to hold it until final check. Had to wait for several trips before the waiter took our order of an appetizer, two entrees and drinks. Waited about 30 minutes for our appetizer. Tried to notify servers, but were stuck in the corner and could not even see anyone (high seats), didn't even get the usual chips until apps arrived. Food arrived soon after. One drink refilled only after we finally tracked the waiter again. Then waiter just kept going around and around every couple of minutes. When asking for check, tried to hand him the certificate, and he kept ignoring it. Finally just dropped it. Was comped apps for the wait