It’s wonderful to find a quiet, authentic restaurant. Alpenrose transports you to Bavaria with delicious fondue, schnitzel, pheasant and other German/Swiss dishes.
The food was tasty. We will be back. Have been there many times over the years...this was our first trip back to Jackson Hole I. 14 years. Only disappointment was our waiter seemed very eager to turn the table and rushed us to make decisions when the restaurant was not full by any stretch - and we weren’t just lounging around being lazy. Was weird. And then couldn’t seem to fill water glasses or pour wine. Maybe he was having a very bad day. The host was very pleasant and the fondue was delish.
The place could be so much more. Nothing is really bad. We choose the cheese and meat fondue. The cheese fondue was ok nothing special and the heater keep turning of and the bread was stale . The meat was sadly presented but good. The sauce nice but nothing to go with. It feels like the end of a restaurant.
Big disappointment. For an Austrian fondue place they did a terrible job with what should be very easy to make. First the lights were on so brightly we all had to ask they dim them which they did. The waiter gave us menus that had no fondue on them and then when we asked if they had fondue he said yes but that they rarely serve it. Weird. The food was not good, service grumpy. We had a great group and were pretty excited for a big great meal - didn't happen.
Good, and authentic swiss german food.
Apple strudel for desert is excellent.
Old fashioned settings, out dated uniforms for the servers, old fashion table linen, and chairs.
Classic hotel music, many senior customers
This is definitely not an authentic Swiss restaurant! Service was subpar! Eat at the bistro upstairs much more lively basically the same menu.
Would not go back!
Our waiter was fantastic and cuisine was authentic
Who wouldn’t want a fondue restaurant in a ski resort to be awesome? And it’s such a simple thing to get right. They fail miserably. Atmosphere is terrific. Fondue actually tastes good. Otherwise it’s awful. Avoid unless you are truly desperate for fondue.
Enjoyed our 30th anniversary at the Alpenrose.
We had a window table overlooking the front of Teton Village.
Service was outstanding and so were the starters, entrees and deserts.
We had the pumpkin soup, kale salad, bison ribeye, veal cutlet, and apple strudel. Each bite tasted like heaven.
The fondue is excellent, cheese and meat! Great and friendly service, the music could be a bit more lively.
We did not know what to expect being in Jackson Hole for our first time. The restaurant's atmosphere is warm , cozy and romantic. The service was impeccable but the food was to die for. This type of Culinary work You would expect in New York City. You are in Wyoming but transported to Europe with a phenomenal menu with something for everyone:)
A winter ski trip and fondue go hand in hand for our group. Although we've always had some misgivings about the ambiance at the Alpenrose, it is the best option for fondue in Jackson, and the food has always been good. In fact, we've never had bad fondue anywhere. Until our recent visit to the Alpenrose, when something was off. The recipe, the preparation, new Chef? I'm not sure, but our experience was ruined. The "fondue" was a big glob of cheese floating in lukewarm Kirsch. The consistency was all wrong. The manager was quite nice, but attempts to fix the dish failed (came back as a flour heavy thick mixture). Although we were offered other dishes, we had our heart set on fondue. Hopefully the issue can be corrected, or it was just a fluke.
We came to the Alpenrose specifically because they had Fondue Chinoise and Raclette listed on their main menu on every website we found. They do not tell you that these higher-end menu items are not available in the main restaurant, but only available upstairs in the bar/bistro, even though both are served by the same kitchen. I have never encountered this at any restaurant before. I could understand these items only being available in the main restaurant and not the bar, but not the reverse. They were also not at all accommodating to my wife's celiac disorder (ie gluten allergy) and served bread mixed in with other items on the same plate despite a specific request to not do so. The simple venison stew I ordered was plated very sloppily with some stew spilled over the sides of what was a fancier presentation plate (and the taste was very bland and salty on top of this). It all gave me the impression that they really did not want our business. For the price paid for dinner, we received a lower level of service and accommodation than we typically get at a standard chain restaurant. Extremely disappointing experience, and not worth the price!
Wonderful meal, great local foods, good presentation, delicious.
Made a reservation for fondue on Christmas Eve, however upon getting there found out they only take reservations for the downstairs that doesn't serve fondue (no way to know that from website or booking) but the bar wasn't crowded so they sat us informing us that they were out of oil and chocolate fondue. Bar area probably would be great for apres ski drinks but I'd not the best for romantic dinners. While we were eating (fondue was okay, make it better at home) at least 3 other groups came in with the same mixup as us. They'd booked dinner wanting fondue and were told they had to eat upstairs if they want fondue and that most of the fondue was gone. They also stopped serving at 8 even though a lot of people made reservations at 8:30. It's was quite good dinner entertainment but they are so disorganized they have no idea what's going on upstairs or down. Would not recommend for anything but drinks. Then I found out they later told OpenTable we didn't show up for our reservation. Yep, really know what they're doing.
Great place to enjoy family dinner. Annual Christmas Eve tradition for years. Always delicious food and wonderful service. Authentic food dishes well prepared and always dependable quality. Highly recommend.
Food was good, service was not good. It took over an hour for entrees to be served. We were not sure if they forgot about us or if their kitchen could not keep up. We did not stay for dessert. We got there early at 6:10, we did not leave until about 8:10, so we were there before the dinner rush.
I have enjoyed the casual Alpenhof bar many times, and think the food is great. The Alpenrose was lovely as well -- quiet, which is rare these days, and our group loved it as we could actually TALK to each other. However, two of us did think our food much too salty (that could be easily corrected). The others loved their walleye...
Quiet. Cozy. Good food. Service/staff was nice, but not especially friendly. Also, time of meal was slightly long. Appeared to have one waiter for all the tables.
It was a memorable dinner. Our daughter loved the fondue and the huckleberry cheesecake. Portions were just right. We just did not like the taste of the " grain of salt" on the side dish. Server was not able to catch up for providing water. Guess, establishment needs extra hand.
Worst restaurant ever, food options very poor, kids options just awful The place is truly stuck in a time warp
We had a delicious dinner with authentic European cuisine. A great chance to expose our kids (ages 10 to 17) to something other than hamburgers and chicken tenders while we were staying at Teton Village. The fondue (both the cheese during dinner and the chocolate fondue for dessert) were the biggest hit, although they also liked the goulash and elk steak. The service was good and timely. The kids all so interested in the experience, no one was on a screen. A win.
Mediocre food, nothing to brag about.
We had the veal schnitzel with paprika sauce (this is hungarian style not swiss style and not at all what I would call a schnizel ) and the duck. Other than the fondue there is nothing swiss about their cuisine.
But the worst part was that my husband found 2 hairs in his meal and the manager response was, it often happens to other restaurants.
We should have lower our expectations from the moment we stepped inside, the restaurant was almost empty.
Good service. Homey feel.
We had seen the recent negative reviews about the service and almost cancelled our reservation but we decided to go ahead and try it. The service was a little slow to start, but was very good during the meal. The cheese fondue was fabulous service with crusty bread and apples. The other meals were a little less tasty, with the goulash not so good. The servings were a little small and the menu was limited. Wind list nice. Overall, not great but not bad. I would probably eat in the bistro next time which is a little more relaxed and has more fondue options than the restaurant.
They got the orders wrong, service was not synchronized. And the food was not good.
Place is run poorly.
Visited for Christmas Dinner. There was an issue with the chef being out and injured. Because of this the service was incredibly slow. It took over 90 minutes to get our food, and after dinner and dessert, we were there for 2 1/2 hours. The hostess was quick to offer us a second appetizer to hold us over until the meal did arrive. The food was great, but the portions were disappointingly small. The bar manager did have quite a few creative drinks and the ones we tried were good. I'm sure they're not usually as slow as they were when I visited, so don't let that fact alone scare you away.
We have enjoyed fondue at the Alpenrose for a number of years. Our dinner last night was far from enjoyable but certainly memorable. Fondue was no longer on the menu but was available in the upstairs bar. Cheese fondue served with bread and apples but the restaurant was out of apples. They were out of our selected wine. We had to laugh to get through the evening. Our poor server had been at work all day and did her best but unfortunately the bar and back of the house did little to help her. Thank you Ana for smiling and being helpful.
Our Christmas eve tradition. Always a great meal and wonderful service. Wanda was our server this year and she was fantastic. The room was a bit noisy with a family that did not seem to care that it was a nice restaurant. The hostess closed the partition and made the room we were in much quieter. Overall a great dinner.
Very disappointed! We made an Open Table reservation & drove out to the restaurant in great anticipation of sampling their food, most especially the raclette & fondues. We arrived, entered the building very excited with the decor & anticipating our meal, as this was a restaurant our daughter in law had been wanting to try on other vacations in Jackson & never had the chance.
We were met at the desk by a nice woman who confirmed our reservation & then casually told us the restaurant had closed the day before! She knew we had a reservation, she confirmed it as we walked in, but never bothered to contact us to say the restaurant had closed. It was getting late & we were far from downtown Jackson, so we took her suggestion to stay in the village & eat at another restaurant close by.
She referred us to a restaurant at another hotel where we had a terrible, tasteless meal & a rude waiter. All in all not a good night.
When I make an Open Table reservation I'm expected to keep it or cancel it as a courtesy to the restaurant. I think that restaurants should extend the same courtesy to those of us that dine with them.
It could be so much better.
The price for a cheese fondue is just crazy. A little cheese, apple slices and stale bread.
The breaded crust on my veal fell right off and tasted like old grease.
My wife's chicken thighs (the meal that is) looked and tested as they had been frozen one or twice.
I mean, it's a nice place but I guess because they know they have a "trapped" tourist crowd
that they can serve whatever they want to at stupid prices.
Maybe we just hit them at an "off" night?
My wife and I shared the Jaegershinitzel and took advantage of the Fondue Friday special as an appetizer
The service and food was good. Enjoyed the relaxed feel of the restaurant
Our last night at Teton Village. Alpenrose served up our last night out before heading home. It was a quiet relaxing evening of good eats and everyone was very friendly.
Getting to the restaurant on the second floor was a little difficult as I'm handicapped and there is no elevator from the main floor to the restaurant. But this restaurant is in a hotel at a very difficult ski resort. You might become crippled at Jackson Hole skiing but not many cripples ski there ... I'm pretty sure of that. So i guess the elevator can be optional.
they accepted us for the Alpenrose but that restaurant was closed for the season so they seated us in the cafe. It was ok but i feel like we should have been told.
Not a fondue restaurant
Never been to fondue. So maybe it's not my thing. But it was actually a fon- don't
Food was not good and overpriced. Try Steigler's instead of going here. Food was over cooked and desserts seemed thawed from grocery store. Not happy with this place. Talked to several locals. All had same opinion. New owners are not on site and have no idea of how bad things are.
Loved the cheese fondue and chocolate fondue for desert
We have been going to Alpenrose for the last 10 years as a family treat & special dinner to celebrate the holidays. This year was a complete DISASTER! No warning of no fondue, salad missing ingredients & bad dressing, cold spaetzle, and we skipped dessert. Are you purposely trying to shut the place down? That's the track this place is on. Will NOT be back. Sadly.