The service was very slow, and some of the food came out cold. I will say that other than the temperature issue, the food tasted fairly good.The other reviews I've seen that reference a sense of disorganization among the waitstaff definitely hit the mark. The service wasn't awful, but definitely sub-par for what is available in the area. I would go here if I were desperate, but there are so many better options in such close proximity.
We dined at Alizee during Restaurant Week in Jan 2018. When we arrived, we had to ask for the Rest Week menus, at which point they informed us they were out of filet (which is also a normal item on their menu). We were bummed since that was the entree we were looking forward to, but made alternate selections of stuffed cod and pork. The appetizers were standard and tasty, although the crab bisque was a bit salty for my liking. After finishing both the salad and appetizer (which were served at the same time), we had to wait at least another 15-20 minutes, at which point the server apologized for the entrees taking long. Mind you - there were three other tables seated in the entire restaurant, so it wasn’t exactly busy. A few minutes later, she apologized again and said the cod was ready and the pork just took a little bit longer to make and would be ready soon. My husband said she could bring my dish out awhile since it was ready, since we were planning to share a bit anyways. My entree came out - and I ate as slowly as possible, and was still finished and plate cleared before his pork entree was served. It was no less than 45-50 minutes from when we ordered, which seems to be excessive. The food was really tasty - but timing of food and service was lacking. I had to ask for refills of water and iced tea several times. It was a good value for Restaurant Week, but we likely won’t be back again anytime soon.
The worst service I have ever had! I would never go back!
There was no host/hostess to seat anyone and it took over seven minutes for someone to even acknowledge that we were waiting to be seated. I was actually online to make quick reservations somewhere else when we were finally seated. The waitstaff was running around, completely unorganized and the chef was out bussing tables. There may have only been 12 tables, and 5 waitstaff, not including the chef on the floor. Once seated our waiter was amazing, his service was excellent and timely. However, aside for the first course, a crab bisque, all the food came out cold. Which I don't understand.
I would not go back, nor recommend Alizee to anyone. I do feel bad for the completely disorganized waitstaff who are in dire need of good leadership and management.
The place was just ok. We were there for brunch. They tried hard but it was just ok.
Great spot for book club to meet....quiet with good food served promptly. Plus was we ate in front of fireplace on a chilly night. Lots of on street parking. No one was there on a Wednesday night.
I was pleased to find alizée as a dining option in my hotel. The lump crab was very tasty. The staff was stretched rather thin that night but were attentive nonetheless.
Despite mixed reviews, decided to try during restaurant week as a featured menu item seemed too good to resist: soft shell crabs with stoneground grits with corn and scallion with a hot honey drizzle. Sigh. The crabs were good, but the rest was a big disappointment to my palate and to my digestive system. The grits were so studded with overcooked, dry chewy corn, cheese, pepper and scallion that they had none of the creamy appeal of grits and managed to be devoid of flavor. I was not expecting the "hot honey drizzle" to be a mix of honey and tabasco, and clearly inferior vegetable oils were used throughout.
The atmosphere and the service were great, however, for the price, the food was not good at all, very poor quality. The "cheese plate" consisted of cheese cubes, similar to what you'd see on a party platter from a grocery store. The steak was very fatty, full of gristle. The broccoli was chewy.
The food was fantastic!!! I will definitely return and I recommend it to anyone.
Hats off to the chef. Great selections for both Restaurant Week and main menus. Bold flavors, scrumptious to the palate, pleasing to the eye!
Great for a quiet business dinner. The server we had was attentive. The only negative was the entrees were brought out before both appetizers were completed but otherwise meals were good to taste. Everything was cooked as asked. The price was excellent for food and drinks.
This is a hotel buffet. NOT a restaurant.
The salted caramel cheesecake was delicious. The staff was friendly and mostly attentive.
The waitress was slow and forgetful. There was not enough side items available.
The waffle bar was great.
Went for restaurant week. Service was personable and food was good, not excellent.
There were only 2 servers working so the wait times were extra long!
We went here because it was convenient, but I would not go here ever again. It was during restaurant week, and neither the food nor the service was acceptable. From the cheese board with cheeses that looked like they were taken from your local grocer's dairy aisle to undercooked steak and dried out fried chicken, we couldn't finish any of the food. Our waitress was equally not helpful nor did she look like she was happy to be there.
Not enough servers and kitchen a little slow. Spent a lot of time waiting for others meals to come out
Servers for 1/14/17 seemed like replacements for trained staff; nice enough, but clearly not trained for waiting in such an establishment. Upon arrival of a neighboring party of about 8, attention to us was significantly diverted.
Food was plentiful, but lacked finesse: soup was too salty, salad had too much dressing, and steak was undercooked, and octopus (although good) was smothered and overpowered by the topping. Requested that steak to be cooked further; after waiting about 10 mins (while other party was waiting on), other diner was almost done with entree.
Lastly, space seemed too open - not a problem, per se, but not having any muzak made for an atmosphere like one of those almost-defunct department stores. If it wasn't for the scope and quantity of the food offered for the promotional price, I would say it wasn't worth it.
The food was very good, but I was disappointed that I could not get breakfast because it was restaurant week.
No sign in the lobby when you walk in. Basically just another mediocre hotel restaurant. Our waitress was either bored or sleepy. I ordered the seared tuna rare and it came out well done. Food was just basic, nothing special. Rather disappointing compared to the great restaurant options in Baltimore. I didn't feel like they tried at all.
I enjoyed my food very much.
The waitress gave dismal service.
We live in the building and love that it is here. We would not utilize it if it were not good, everything is tasty n they are accommodating.
We have brought friends who are pleased n surprised.
Unfortunately it has a bad reputation due to change of names so often, n chefs that don't stay long.
We continue to support.
While Alizee has been a good choice of restaurant in walking distance from the Johns Hopkins Homewood campus, I discovered that I really like their herb roasted chicken platter. It has the recommendation of the staff as a meal to eat with the hands. When properly cooked, it is a winner in my book!
The service was above average. The food took a bit of time even though we were the only ones in the restaurant.
The salad was just a classic salad. Slightly overpriced, but good.
Salmon was cooked correctly and was good.
Given it was one of the last spots available with a reservation on Valentines Day (should have been a warning sign). Waitress didn't know the food (even with a majorly consolidated prix fix v-day menu). 20% Gratuity was auto-added on even with our party of two. Prix Fix had good selections but with a four course meal they need to be taught how to serve. Every dish was brought out too soon and left to the side. The "lobster tail" on a skewer was incredibly overcooked and the table next to us had the same issue. And with vast seating availability they continued to sit parties right next to each other. Bad experience, poor knowledge from the staff, overall poorly run facility unfortunately because the hotel looks decent.
We waited fifteen minutes for a host/hostess but never saw anyone. A waiter and a waitress caught our eye, but still no one came to seat us. We finally approached the bartender and mentioned that we had a reservation, but she snapped at us and said that she'd give us a menu but there was an hour wait. We left without eating. We would expect far better from a nice restaurant! Very disappointed.
We had a very nice dinner with great food and service. The room is very large and it is hard to imagine that you are anywhere else but in a Hotel.
This restaurant was awesome! I randomly picked it for a friend's birthday lunch since it was close and the menu was eye catching. Who knew I would experience such an accelerated day of great customer serve, super fast service, delicious food w shareable portions and beautiful ambience!