Alexandra's at Turf Valley

Commentaires sur le restaurant Alexandra's at Turf Valley de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Steve

   Baltimore 4 commentaires

   1.0

   Y est allé le 4 avril 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 3
   4. Ambiance 3

   The food took over an hour to come out and one of the plates contained allergens that were expressly asked to avoid. No reason to go back.
   

   Alexandra's at Turf ValleyA répondu le 8 avril 2025

   Thank you for your feedback and I apologize for the issues that occurred. I will share all of your feedback with our management team to address these concerns.
   

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2. M

   Monica

   Baltimore 4 commentaires

   3.0

   Y est allé le 29 mars 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   We enjoyed our stay there, however, I am not a fan of the restaurant there. Each time I've been there, the food is neither hot, and the service is ok. Returned this time, as I purchased a package deal to celebrate my husband's birthday & breakfast was included. I was hoping that perhaps in the lapse of time since I last visited there, it would have improved. This time however was probably the worst service. The server certainly was rushed (and not just w/ us). Hardly any follow up. No attention to detail & definitely not personable. Requested some items that she never brought ie water, napkins. It appears they may have understaffed for breakfast time servers. It will be a while again before we visit if ever.
   

   Alexandra's at Turf ValleyA répondu le 2 avril 2025

   Thank you for your feedback and I am sorry that the food and service was not a positive experience. I will share your comments with our management team with the goal to improve the overall experience. We hope you will consider visiting again.
   

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3. H

   Heidi

   Baltimore 3 commentaires

   3.0

   Y est allé le 22 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 4

   The food and service is really sub par. We continue to go because we like to sit outside and watch the weddings in the summer. I wish they offered more low calorie items to choose from also.
   

   Alexandra's at Turf ValleyA répondu le 2 avril 2025

   Thank you for your feedback. We are glad you enjoy sitting outside though I apologize that the food and service has been subpar. I will share your comments with our management team to improve the overall experience. We hope you will visit again.
   

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4. m

   mbh12mbh VIP

   Baltimore 24 commentaires

   4.0

   Y est allé le 12 mars 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   I am a long time patron (over 15 years). Some menu options have changed but the waitress was good enough to have the kitchen make an item no longer on the menu.
   

   Alexandra's at Turf ValleyA répondu le 13 mars 2025

   Thank you for your continued patronage through the years. We are happy the waitress was able to help you out and we look forward to seeing you again soon.
   

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5. AN

   AmandaN

   Baltimore 5 commentaires

   5.0

   Y est allé le 8 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Food was great and waiter was very good! Manager came and checked on us as well!
   

   Alexandra's at Turf ValleyA répondu le 13 mars 2025

   Thank you for your review. We are glad you enjoyed the food and service. We hope you visit again.
   

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6. D

   Dawn

   Washington DC1 commentaire

   1.0

   Y est allé le 1 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 4
   4. Ambiance 3

   The hostess was very rude both on the phone and upon our arrival. Luckily our waitress was very pleasant. Though the restaurant was not busy it took forever for our food to come out and we were late for our event. We had only ordered a few appetizers - brisket nachos & crab toast. When the food finally arrived all the food was cold and the quality was poor.
   

   Alexandra's at Turf ValleyA répondu le 5 mars 2025

   Thank you for your feedback. I apologize that hostess was not pleasant and food did not meet your standards. I will share your feedback with our management team to address your concerns. We hope you will give us another opportunity to provide an improved experience.
   

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7. OT

   Client d'OpenTable

   Baltimore 3 commentaires

   5.0

   Y est allé le 28 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Alex was an amazing server. Attentive and knowledgeable
   

   Alexandra's at Turf ValleyA répondu le 5 mars 2025

   Thank you for your review. We are glad you enjoyed the great service. We hope you visit again.
   

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8. S

   Shayne VIP

   Colombia15 commentaires

   3.0

   Y est allé le 16 février 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 4

   The service was extremely slow. We waited at least 40 minutes for our order.
   

   Alexandra's at Turf ValleyA répondu le 18 février 2025

   Thank you for your feedback. I apologize that it took a long time to receive your order. I will share your feedback with our management team. We hope you visit again for an improved experience.
   

   Ce commentaire est-il utile?

9. V

   Vanessa

   Baltimore 2 commentaires

   5.0

   Y est allé le 16 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Food was delicious, took a long time to get (about 40 mins for breakfast foods) but they just started serving brunch and were very busy, full restaurant and 2 parties.
   

   Alexandra's at Turf ValleyA répondu le 18 février 2025

   Thank you for your review. We are glad you enjoyed the delicious food. I apologize that it took some time, and I will share with our management team. We hope you visit again!
   

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10. V

    Vanessa

    Baltimore 2 commentaires

    5.0

    Y est allé le 15 février 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Everything was delicious and everyone was courteous, food came out quickly and correct.
    

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    Alexandra's at Turf ValleyA répondu le 18 février 2025

    Thank you for your review. We are glad the food was delicious, and that staff was courteous. We hope you visit again.
    

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