Alexandra's at Turf Valley

Alexandra's at Turf Valley​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Steve

   ボルチモア・メリーランド州評価・口コミ (4)

   1.0

   2025年4月4日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 3
   4. 雰囲気 3

   The food took over an hour to come out and one of the plates contained allergens that were expressly asked to avoid. No reason to go back.
   

   Alexandra's at Turf Valley2025年4月8日に返信済み

   Thank you for your feedback and I apologize for the issues that occurred. I will share all of your feedback with our management team to address these concerns.
   

   この情報は役に立ちましたか？

2. M

   Monica

   ボルチモア・メリーランド州評価・口コミ (4)

   3.0

   2025年3月29日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 1
   4. 雰囲気 4

   We enjoyed our stay there, however, I am not a fan of the restaurant there. Each time I've been there, the food is neither hot, and the service is ok. Returned this time, as I purchased a package deal to celebrate my husband's birthday & breakfast was included. I was hoping that perhaps in the lapse of time since I last visited there, it would have improved. This time however was probably the worst service. The server certainly was rushed (and not just w/ us). Hardly any follow up. No attention to detail & definitely not personable. Requested some items that she never brought ie water, napkins. It appears they may have understaffed for breakfast time servers. It will be a while again before we visit if ever.
   

   Alexandra's at Turf Valley2025年4月2日に返信済み

   Thank you for your feedback and I am sorry that the food and service was not a positive experience. I will share your comments with our management team with the goal to improve the overall experience. We hope you will consider visiting again.
   

   この情報は役に立ちましたか？

3. H

   Heidi

   ボルチモア・メリーランド州評価・口コミ (3)

   3.0

   2025年3月22日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 2
   4. 雰囲気 4

   The food and service is really sub par. We continue to go because we like to sit outside and watch the weddings in the summer. I wish they offered more low calorie items to choose from also.
   

   Alexandra's at Turf Valley2025年4月2日に返信済み

   Thank you for your feedback. We are glad you enjoy sitting outside though I apologize that the food and service has been subpar. I will share your comments with our management team to improve the overall experience. We hope you will visit again.
   

   この情報は役に立ちましたか？

4. m

   mbh12mbh VIP

   ボルチモア・メリーランド州評価・口コミ (24)

   4.0

   2025年3月12日にご来店

   1. 総合評価 4
   2. 料理 3
   3. サービス 5
   4. 雰囲気 4

   I am a long time patron (over 15 years). Some menu options have changed but the waitress was good enough to have the kitchen make an item no longer on the menu.
   

   Alexandra's at Turf Valley2025年3月13日に返信済み

   Thank you for your continued patronage through the years. We are happy the waitress was able to help you out and we look forward to seeing you again soon.
   

   この情報は役に立ちましたか？

5. AN

   AmandaN

   ボルチモア・メリーランド州評価・口コミ (5)

   5.0

   2025年3月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Food was great and waiter was very good! Manager came and checked on us as well!
   

   Alexandra's at Turf Valley2025年3月13日に返信済み

   Thank you for your review. We are glad you enjoyed the food and service. We hope you visit again.
   

   この情報は役に立ちましたか？

6. D

   Dawn

   ワシントン DC エリア評価・口コミ (1)

   1.0

   2025年3月1日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 4
   4. 雰囲気 3

   The hostess was very rude both on the phone and upon our arrival. Luckily our waitress was very pleasant. Though the restaurant was not busy it took forever for our food to come out and we were late for our event. We had only ordered a few appetizers - brisket nachos & crab toast. When the food finally arrived all the food was cold and the quality was poor.
   

   Alexandra's at Turf Valley2025年3月5日に返信済み

   Thank you for your feedback. I apologize that hostess was not pleasant and food did not meet your standards. I will share your feedback with our management team to address your concerns. We hope you will give us another opportunity to provide an improved experience.
   

   この情報は役に立ちましたか？

7. OT

   OpenTable ダイナー

   ボルチモア・メリーランド州評価・口コミ (3)

   5.0

   2025年2月28日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Alex was an amazing server. Attentive and knowledgeable
   

   Alexandra's at Turf Valley2025年3月5日に返信済み

   Thank you for your review. We are glad you enjoyed the great service. We hope you visit again.
   

   この情報は役に立ちましたか？

8. S

   Shayne VIP

   Colombia評価・口コミ (15)

   3.0

   2025年2月16日にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 2
   4. 雰囲気 4

   The service was extremely slow. We waited at least 40 minutes for our order.
   

   Alexandra's at Turf Valley2025年2月18日に返信済み

   Thank you for your feedback. I apologize that it took a long time to receive your order. I will share your feedback with our management team. We hope you visit again for an improved experience.
   

   この情報は役に立ちましたか？

9. V

   Vanessa

   ボルチモア・メリーランド州評価・口コミ (2)

   5.0

   2025年2月16日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 4

   Food was delicious, took a long time to get (about 40 mins for breakfast foods) but they just started serving brunch and were very busy, full restaurant and 2 parties.
   

   Alexandra's at Turf Valley2025年2月18日に返信済み

   Thank you for your review. We are glad you enjoyed the delicious food. I apologize that it took some time, and I will share with our management team. We hope you visit again!
   

   この情報は役に立ちましたか？

10. V

    Vanessa

    ボルチモア・メリーランド州評価・口コミ (2)

    5.0

    2025年2月15日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Everything was delicious and everyone was courteous, food came out quickly and correct.
    

    • 

    Alexandra's at Turf Valley2025年2月18日に返信済み

    Thank you for your review. We are glad the food was delicious, and that staff was courteous. We hope you visit again.
    

    この情報は役に立ちましたか？