Alexandra's at Turf Valley
Everything was great, we waited little bit before our waiter came to acknowledge us but once he got our drinks everything was good
When we sat down the restaurant was not crowded. We had our two young kids with us. The service was pretty slow we sat down at 6:15 and didn’t leave until 8:45). We did not see our waiter very often, only when the food came out. The food was okay. I was excited to try the homemade tarter sauce with the crab cake. It was not very good. I also had the filet which was okay, not flavor. I asked for a steak sauce to hopefully give it some extra taste. It was the house steak sauce. Again, it was okay, nothing great. Overall, the food was okay. The atmosphere was nice and all the staff/servers were very friendly.
Rather expensive, especially with the beverage tax for those who don’t drink alcohol. Live music was great and one of the biggest reasons we’ve eaten there a number of times. Excellent facility.
Thank you for your review and feedback! Glad you enjoy the live music. We look forward to having you visit again!
This was a really bad experience. The menu looked terrific but only half of the items were there. The line for MTO omelets was 20 minutes long. The service was terrible; had to ask multiple times for "Bottomless" bloody Mary's that were watered down. At $32 each, I was offended. Save your money and go to Golden Corral.
Thank you for your feedback. I want to apologize for your experience. From the service to the missing items on the menu, this is not how we want to portray our restaurant. I will pass along your feedback to our Director of Food and Beverage. I hope that you will give us another opportunity in the future to make a better impression.
The experience was very romantic. It was our 10 year anniversary and we will come back again.
Happy Anniversary and thank you for your review! We are honored you chose to celebrate your anniversary at Turf Valley Resort. We look forward to your next visit.
I have never had an unpleasant dish at Alexandra's. I love the unique combinations of foods and spices used in the dishes. I love that the menu changes every time I go there with new options. It is my favorite restaurant. Recently had the scallop dish that included tomatoes, leeks, bacon, asparagus, corn & peppers, on saffron pureed cauliflower. Wonderful.
We appreciate your wonderful review and feedback. It is nice to hear that you truly enjoy the unique combination of dishes at Alexandra’s. We look forward to your next visit!
Quiet and nice surroundings. Waitress was great. Most of the food was fine, but the gal who got the brisket sandwich did not like her meal. The menu has a little bit of everything, but I wish there were a few more items to select from for dinner.
Thank you for your review and feedback. We are pleased that you enjoyed the setting and your waitress provided great service. We change our menu seasonally and I hope you will come back to try our new selections.
Food and atmosphere are excellent. The service is ok. I gave them 4/5 because drink refills take a while.
Thank you for your review. We are happy to hear that the food and atmosphere was excellent. We will work on our level of service to achieve an excellent rating. Please visit us again soon!
We had a nice relaxing brunch. Didn’t feel rushed, which was a nice touch. Bottomless drinks was also a win. Nice view of the golf course. Food was good. Choices were nice. Potatoes were a bit hard. Ran out of parfait quickly, and bowls for ice cream weren’t there when I went up. Also, live music was a nice touch, but quite loud. Was difficult to have conversation. So, nice day overall, but there is room for improvement. Oh, and initially I received an email saying we missed our reservation. I commented, and had that corrected.
Thank you for your review. We are pleased you enjoyed a relaxing brunch with good food and bottomless drinks that were a win! We always appreciate any recommendations from our guests about your dining experience. I will be sure to pass along your feedback to our Director of Food and Beverage. We hope you will visit again soon!
We are regular diners so we know how good the food can be, but our first time guests raved about the food. They particularly thought the portions were generous. Our server was attentive and professional. The only complaint is that at times the noise level of folks hooting and hollering from the adjacent bar area is distracting, and generally interrupted good conversation at our table. Otherwise, an excellent evening out with friends.
Thank you for your Five Star Review. We are delighted that your guests enjoyed the food and generous portions. We are glad to hear your server did a great job and we truly appreciate you returning time and time again. I want to apologize for the noise level. Though usually a quiet atmosphere, on occasion the noise may travel into the dining area. We look forward to your next night out at Alexandra's!
The food that was offered was of good quality. For a medium to high brunch cost there was not a lot of variety. Service was slow to get drink refills and to clean off the table of the dirty plates. The brunch is help right below the hotel lobby and the noise level was pretty high. It would have been better in an enclosed restaurant setting.
Thank you for your review. We are happy to hear you enjoyed the food though I apologize for the slow service and noise level. We truly appreciate your feedback and I will pass along your comments including increasing the variety of options to our Food and Beverage Director. We hope you will come back to visit us again!
Nice outdoor seating area.
Thank you for your review. Glad you enjoyed our outdoor seating overlooking the golf course. Please come back and visit again soon!
Loved the availability of smaller tasting plates (mine was plenty for dinner, especially if you get an appetizer). Food was great, and the view was nice. Our friendly server allowed us as much time as we wanted to connect with friends, refilling our coffee occasionally.
Food took a long time, waiter extremely pleasant, shrimp rather dry and tasteless, not chilled. Greek salad very good. Quiet... pleasant ...
Thank you for your feedback. I apologize for the delay in receiving your food. I will pass along your comments to our Food and Beverage Director. We hope you will give us another opportunity to improve upon your experience.
As always, the brunch at Alexandra's at Turf Valley was excellent. Great selection to choose from however, I wish there were more seafood options.
Our server was fantastic. And we were pleasantly surprised to find out that Thursdays are steak night. Loved the crunchy yet tender calamari. My filet and his prime rib were the perfect portions and cooked wonderfully. It was our anniversary, and our server brought us a bubbles toast which paired perfectly with our lemon bar with blueberries gastrique!
Thank you for your great review! It sounds like you had an amazing meal at our Steak Night. So glad you enjoyed your special dinner. Happy Anniversary! We hope you come back again soon.
Took my mom out who is currently residing at Encore. We sat outside which was beautiful - right on golf course with a fountain nearby. We switched tables from where they wanted to place us without issue and cleaned the new table readily for us.
Service was excellent -food was much improved from six months ago. We all enjoyed our entrees.
Thank you for your great review. I am happy to hear you and your mom had a great dinner at the table of your choice. We are glad you enjoyed your food and the excellent service. We hope you come back to visit again soon!
My family and I visited Alexandra's for an early Father's Day dinner. Our server, Joe was friendly and had amazing customer service skills. We began our dining experience with calamari and fried green tomatoes. The calamari was superb. The fried green tomatoes were a slight disappointment. The tomatoes needed more seasoning and as you sliced them with your knife the cornmeal coating fell off. The other downside is you only receive three slices for the price you're charged. The Children's menu has a three course offering which includes soup, entree, and a scoop of ice cream. Alexandra's offers crab cakes as one of their entree choices. For two crab cakes per plate the cost was $38. The crab cakes were moist and came with a old bay dipping sauce. The crab cakes we were served did not contain shell fragments. Overall, we would definitely visit Alexandra's again.
Side note: Alexandra's offers a Sunday Brunch which includes unlimited Mimosas and Champagne for those who drink alcoholic beverages. The cost is $32.95 per person.
Thank you for your review. We truly appreciate your feedback and will pass it along to our Food and Beverage Director. We love to hear that your server was friendly and displayed great customer service skills. We look forward to having you back and trying more of our delicious options.
It’s a beautiful place but the waiters when we first got there were very destructed. I had made an online booking but our table was not even ready and it was 9:15 AM
Thank you for your feedback. I want to apologize for the wait. I hope the delicious food and beautiful views made up for it. Please visit us again soon.
What a pleasant surprise! It is a very nice room with a wonderful view of the golf course. Very serene and relaxing AND the crab cakes are the BEST!
Can’t wait to go back for brunch!
Thank you for your Five Star Review! I am very happy to hear that you truly enjoyed your dining experience at Alexandra's. We agree that our crab cakes are the best and we look forward to welcoming you back for brunch!
This is the best brunch around, it is consistently good with a very nice atmosphere and view. The staff is always professional, courteous and friendly and the food is delicious
Thank you for your Five Star Review. We agree that Alexandra's brunch is the best around! Glad you enjoy the views and our friendly staff. Thank you for visiting regularly and we look forward to the next time you join us.
I enjoyed the restaurant. I was able to have a successful business meeting & the waiters were quite attentive & assistive to concerns regarding wifi & more.
Thank you for your review. Glad you were able to have a successful business meeting while enjoying Alexandra’s. I hope you will visit us again!
The food was alright, my wife really enjoyed her meal. The only issue I had was that I ordered my steak well done and it came out very pink. By the time I got the waitresses attention and the steak came back out I needed a box because my family was done eating.
Thank you for your feedback. I am glad your wife enjoyed her meal, however I apologize that your steak was not served as you requested. We hope you will give us another opportunity to improve upon your experience. We look forward to having you back.
Very pleased with the food choices, and the service, which was excellent.
My parents had a fabulous time for their anniversary dinner. Thank you!
Thank you for your great review. Happy to hear they enjoyed their anniversary dinner. We look forward to their next visit!
My husband and I went here for dinner on 5/7/19 which was our 25th wedding anniversary. We had our reception at Turf Valley so this dinner was a bit nostalgic for us and I wanted it to be special. I noted this fact in my reservation. Our waiter, Jeffrey, finally arrived at our table to greet us, apologizing for'the delay' and took our drink order. I ordered us glasses of wine and once they finally arrived (took an inordinate amount of time and the restaurant was not busy). I ordered a zinfandel and when we got the wine it was red. I questioned this and was advised by Jeffrey that the type of Zinfandel was a red, not a white. I was clearly disappointed in this fact and at most restaurants, we would have been offered a different glass if we were unhappy. Jeffrey told me, hopefully jokingly, that I could pour my glass into my husbands since he'll probably drink it and then I could get what I wanted. Not a solution. I was fine drinking the red but my husband was not happy so this was a miserable start to our dinner. Throughout the dinner we had several people fill our water, clear plates, etc. We waited a long time for Jeffrey to approach our table at the end of our dinner which was clearly finished given our plate were gone. Again, he apologized for the delay. He dropped off dessert menus and I stated that we didn't want anything as we were full and ready to go. He placed the menus on the table anyway and suggested that we try a particular dessert and walked away. 20 minutes passed by before he came back, I reiterated that we didn't want dessert and he gave us our bill. At least 15-20 minutes passed again before he came to get our bill and when he finally brought it back, I noticed that he had a slight attitude and said, "here you go" and put the billfold on the table. No thank you, nothing. What was supposed to be a special dinner on a night that your restaurant was not busy turned out to be extremely disappointing.
Thank you for your feedback. I truly apologize that your experience was not as you had hoped. We want each guest to feel special and even more so on an important occasion. I will share your comments with our Director of Food and Beverage. I hope you will give us another opportunity to impress you with our food and service. We look forward to having you back. Happy 25th Anniversary!
Food was fair, service was very, very slow. The place was not crowded. Took 6 of us 3 hours for dinner and we weren't sitting around talking. Didn't even have dessert. Would not recommend or go back there. The menu is not very appealing.
Thank you for your feedback. I apologize for the slow service. We are always adding to our menu with new options. We hope you will come back again to try some other selections.
The food offered at Alexandra's brunch is well worth the money. You have a wide selection of food. I love the bread pudding and ice cream is always available. We go to brunch at Alexandra's least 4-5 times a year.
Thank you for your review. We are excited to hear that you visit Alexandra’s on a regular basis and enjoy our wide selection of dishes. Please come visit again soon.
Such a lovely experience. We were even greated by the manager (very handsome gentleman named Steve) and he escorted my friend and I to our table. The cream of crab was delicious.
Thank you for your review. We are very happy to hear you had a great dining experience at Alexandra’s and enjoyed our delicious cream of crab soup. Please come back to dine again soon.
I asked my server for lemons for my water and butter for the bread. Probably @ least 20 minutes went by with neither. I ate the bread dipped in the EVOO, but didn’t enjoy it, even though it was good-it just isn’t what I like. Finally, I saw my waiter and reminded him of both, and they promptly came out. I liked the waiter a lot. I think he was simply very busy. Then, my dinner came. I ordered the crabmeat macaroni and cheese casserole. I actually thought it came with broccoli, because I saw another diner being served this (hers had broccoli) and decided to get the same, but it comes to you just as a little 2” by 3” casserole- no veggie. The macaroni was delicious, but I could not find one piece of crabmeat. I flagged my waiter and told him this and he said they would make another. It arrived soon after, and it did have a few pieces of crabin it.
One of the biggest problems was that they had a band and a singer upstairs, and we couldn’t talk over the music. I learned my lesson. I will ask before making the reservation if a band will be playing.
Another issue is that I tried to all to make the reservation. I had to leave a voice message and gave my ph. # so they could call me. No one called. I finally made a reservation on line. I requested a table by the window. Almost all of those tables were taken when we got there. When I said I had requested a window table, the hostess and a server decided to sit us at the last table by a window.
The menu probably was ok, but I would have liked a light soup. There were soups on the menu, but not light soups. I definitely did not like the shrimp and grits. I tasted my friend’s, and thought it had a smoky taste and didn’t seem to be cooked enough. My other friend got the salad with seafood, and that looked delicious. Parking was difficult, and it was raining. We had to walk quite a way to get inside.
The bathroom for the restaurant was lovely.
Thank you for your feedback. I am happy to hear that you liked your waiter, however I apologize for the slow service. We do have live music on Friday and Saturday nights – I understand it can be difficult to carry on a conversation at times. We hope you will come back again during the week when it is a little quieter.
Service was outstanding. We've been coming for many years. Getting a bit expense for retired grandparents to bring grand kids. Food selection is down but we enjoy ambiance and atmosphere.
Thank you for your review. We truly appreciate your continued patronage through the years and are glad to hear that you enjoy the great service and ambiance of Alexandra’s Restaurant. Our menu changes seasonally so please come back soon to try our new selections.
Every time we come here for a lunch meeting we are glad we did!
Thank you for your feedback. Please visit Alexandra's again soon!
We were sitting about 15-20 minutes before a waitress came to ask for our drinks. She was nice and attentive but I think she was overwhelmed by the number of tables needing her attention
Thank you for your feedback. I apologize for the slow service. I hope the great food and atmosphere made up for the extra wait time. Please come back to visit us again soon.
The breakfast and dessert portions of brunch were fantastic. On the lunch portion, the beef on the carving station was very fatty and the pork was dried out. Otherwise it was tasty. And $33 for bottomless brunch and champagne really can't be beat.
Our first time visit was on 3/23/19. My wife and I tried Fried Green Tomatoes for the first time. They were splendid - and gluten free. We each also got a bowl of crab soup - cream and Maryland. Both were great, as a matter of fact my wife exclaimed "best ever!" Then we got shrimp cocktail, filet steak, and rockfish. Everything was gluten free (even the gratin potatoes) and delicious, except the fish. Wouldn't recommend that but would recommend everything else and Stephanie, the server. We would recommend her too. :) Drank water only, no desserts, $150 total. It was EXTREMELY loud here though.
Thank you for you review. We are happy to hear that you enjoyed your meal and the crab soup was the best. We apologize for the noise level and will pass your comments along to our restaurant management team. We hope you will visit again soon to try more of our great food!
Beautiful and relaxing environment, great food. Prices decent for lunch. Service a little taxed due to 2 large conferences hitting for lunch simultaneously.
We appreciate your review. We are happy to hear you enjoyed great food and the relaxing setting at Alexandra's. We apologize for the slow service and hope to see you again soon!
Everything was excellent! Great St Patrick's Day buffet so they had some different items for the occasion. And the bread pudding was great!
Thank you for your review. We are happy to hear you enjoyed our St. Patrick's Day buffet. Please visit us again soon.
I came to Alexandra's a couple years ago and I remember having a way better selection of breakfast food. It just seems to me that the breakfast side is limited. I think that they should add grits and/or oatmeal to the buffet. Also pancakes or waffles because everybody does not eat French Toast. Just my opinion
Thank you for your feedback. We are always adding to our menu with new options. We are happy to pass along your suggestions to our Food and Beverage team. We hope you come back to visit us again soon!
Gail was great! The food was delicious and the music was nice! We couldn’t really eat 35$ worth of food but the bottomless drinks are great!
Thank you for your review. We are happy to hear that Gail provided great service and that you enjoyed Alexandra's delicious food and bottomless drinks. Please visit us again soon!
Was the worst experience awful food selection awful layout. Service sucked. Trying to get my money back