Alexanders steakhouse in Cupertino told me they did not have my reservation because they stopped working with open table 6 months ago, so do not book on open table if you want a reservation at this restaurant.
I tried to cancel this reservation many times and had to call the restaurant only to find out that they no longer were
Great service and food presentation! I went there with my friend to celebrate our birthday. The waiter was fantastic. The food was delicious and the dessert is to die for! Fantastic restaurant. Highly recommend this for a nice dinner with someone or corporate event for the VIP's.
I t was our first time in the new location and the dining room does not feel as nice as the last one. We were seated at a table right next to a waiter's station where we had full view of their computer screen and other equipment...not what you expect from a Michelin star restaurant.
One of our guests arrived early and waited for 10 minutes in the bar before anyone asked her if she would like to order a drink.
Our server was wonderful. Steaks/prime rib and Hamachi shots are still fantastic.
Everything was great, except the chef mixed up the way we wanted our steak. I didn't notice until I got to the middle of my steak (I asked for Medium and it was medium rare in the middle). But by then, I was already full. I just advised our waitress to make sure the chef is reading the order correctly. But my BFs steak was super well done when he asked for medium rare, not sure how he was able to eat it. But since the chef mixed it up his should have been medium not medium well/well done!
Its a steak restaurant so they should at least know how to cook the meat, even if the meat was a thicker cut!
The manager said he put a note to make sure the how the food is order is cooked the right waya, on my reservation for next, but not sure if thats true.
But the waitress and manager were both really nice and the side dishes we ordered were amazing. We still made the best of it.
The food was fantastic and the service was great until we were suddenly being ignored for long stretches of time.
Overpriced. Poorly executed. First - Both our drinks at the bar were served incorrectly. The original Alexander's had much better ambiance with the fireplace and the sofas. This was very techno feeling. Great for s business lunch on someone else's expense account. For a date, yuck ! Steaks were supposed to be black and blue. No char on the outside. Mashed potatoes mediocre. Dessert mediocre. No reason to go back !
Everything was as expected. Excellent experience.
Good for birthday!
We arrived about 1/2 hour before our reservation, we sat at the bar for 10-15 minutes before the area was cleaned or we were asked if we wanted anything. My steak (split bone in ribeye) was under cooked and had little to no flavor, my wife's (F-1 Short rib) meal was good . The sides, appetizers and sides were very good, however the desert menu was small and and was underwhelming. We decided to not have dessert, although the free sour apple cotton candy was interesting. We will not be going back, for $350.00 we would rather go to Morton's in downtown San Jose.
I've been a patron since their original location opened. While there are other places more affordable and their business price-fixe menus are less impressive, a la carte dining (especially for a special occasion or for corporate dining) is always memorable.
I thought I had seen it all at Alexander's but the service here continues to impress. This truly is the best place to celebrate any special occasion and I have a feeling we'll be going here for a long time.
Nathan, our server, was the best. Food was great. Overall experience was lovely and will definitely return.
This was our first time at the new location. The atmosphere in the dining area much more reflects that of The Sea now than it used to. Everything got a modern revamp and while it is great, it's just slightly less cozy than before. Everything was absolutely wonderful as always, from the food to the service. We only get to go here on special occasions, but it is worth it every time for a special treat!
The old Alexander’s location at Vallco was something special, so we thought we’d check out the new digs! Unfortunately, this new location is cookie-cutter, and boring. The parking situation is atrocious too.
The new location is fine for a business meal, but is certainly not romantic. You sit cafeteria-style, and could just as easily eat off of your neighbor’s plate as your own (Hope you enjoy their conversations!)
While the sides are pretty good, and the drinks are great, their steaks are disappointing. Surprising, since it’s a steakhouse. Further surprising because they charge a premium price for sub-par meat. If you want a quality steak, try Mortons in San Jose, or Viva! in Los Gatos. Yum!
My 20oz prime rib was, honestly, the worst I’ve ever had. It’s supposed to have some marbling. Instead, this piece had a ribbon of something weaved throughout that wasn’t chewable. The edges are supposed to be a little dry, but this was pink all the way to the edge with some peppercorns pressed in to create an edge. The meat is supposed to melt in your mouth, this was just chewy. To make matters worse, the horseradish had no zing, and was not radish-textured. It was more like a bland mayonnaise. I could only cut through and consume about 1/2 of my piece, which left me hungry, and I couldn’t find a small nibble worth sharing either.
The complimentary breads are divine. The Hamachi shooters were utterly fantastic. The drinks (cordials, wine AND beer) were all properly made, served and tasted great. The asparagus with crab and macaroni and cheese were some of the best vegetarian fare around. If you don’t plan to order steak, then the food isn’t too bad. Perhaps Alexander should drop “steakhouse” from the name?
If you want an elegant eating experience that can’t be beat, try Hult’s in Los Gatos. If you just need to run up your expense account, and don’t mind taking the bus to get there, you might not dislike Alexander’s.
The steaks were not very good. Very tasteless and the side orders didn't even look attractive when brought to the table.
Definitely an overpriced place! with mediocre food.
I haven't been at alexander's in several years and this is the new location. The rooms are very dark and hard to even see the food
Overall, it is one of the top three places I'd like to go for a very good meal in The heart of Silicon Valley.
Good news first: the service is excellent, top notch.
The food is OK, but definitely not for the money.
What my wife and I found absolutely terrible was the ambiance.
The interior is brand new - and very drab. Depressing gray everywhere, your eyes get tired pretty quickly. The interior designer gets 2 out of 10 on my scale.
Worst of all... the sweatshirts, backpacks, sneakers, even shorts! No, I am not against any of those and use them myself with pleasure - but, when you come to celebrate a special occasion and your bill is $300 for two... - I demand a finer experience. Anyone who has dined at Le Pappillon will agree with me. We asked to box our food and left. Yep, we just left. Won't recommend to friends and won't come there ever again. Will try to forget this outing. Alexander's management - how about a dress code for your $$ establishment?
This was my second time eating at Alexanders. It is definitely upscale, and the price reflects it. For 2 of us, the bill was $300 before tip. 2 apps, 2 steaks, 2 drinks each, and 1 desert shared. Everything was extremely tasty. The steaks we tender and flavorful. We added 3 dipping sauces. So good!
Good food good service but overpriced
Service was a little slow this evening. We finished our dinner and we had to ask somewhere to clear our plates because they sat there for like 10 mins. Waiter seemed busy with other tables. Food was great! I expect more from Alexander's when it comes to service.