Albert's Worsley

Albert's Worsley reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Matthew

   Manchester2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Lovely staff friendly and welcoming! Very apologetic for the delays on this visit which were quite long! Food fab once it arrived though!
   

   Is this helpful?

2. T

   Tracey

   Manchester1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We normally love Albert’s but this not a good experience. We were sat next to the kitchen, in a very noisy draughty spot I was freezing and my food was going cold very quickly. The starters we wanted off the menu were not available(it was only 8pm) The mains arrived and the beef croquettes were missing from our fillet steak mains. When I pointed it out the answer was ‘oh yeah we ran out an hour ago we probably should have told you’ but we were not offered any alternative or a reduction in the bill. So our dinner was a steak and a few chips and that was it. They got my drink wrong twice. I’m diabetic and asked for soda water and was twice brought lemonade. The lady serving us was very curt m. We had literally sat down when she appeared and asked for our orders. I had to say we have just literally sat down. She went away and when she came back she said ‘our you ready now or shall I go away again?” and she was the one who allied us to order food that was unavailable. If we had known things were missing we would have had the chatauxbriand instead so she actually lost you money. This is not the experience or service I expect from Alberts
   

   Is this helpful?

3. S

   Sophie

   Manchester1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous meal and was very fairly priced. We have now been a few times and travel to dine in this restaurant.
   

   • 

   Is this helpful?

4. J

   Jasmine

   Manchester2 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was fabulous as always. We will definitely be back.
   

   Is this helpful?

5. L

   Lisa

   Derbyshire3 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous breakfast. Great service by Marcin, food always 10/10. Lovely atmosphere.
   

   Albert's WorsleyResponded on April 21, 2025

   Thank you for your review, we will be sure to pass on your lovely feedback to Marcin. We are so glad that you enjoyed your breakfast with us, and can't wait to see you again soon!
   

   Is this helpful?

6. K

   Kathryn Anne

   Manchester1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff lovely Food amazing!. Would definitely recommend
   

   Albert's WorsleyResponded on April 21, 2025

   Thank you so much for the kind words! We're thrilled to hear you enjoyed the food and that our team made you feel welcome. It means a lot to us that you'd recommend us. Hope to see you again soon!
   

   Is this helpful?

7. V

   Vincent

   Lancashire1 review

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Both food quality and price was acceptable, but slightly lower than our expectation. In addition, the space between tables was a bit small.
   

   Is this helpful?

8. J

   Jacqueline

   Manchester4 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food excellent. Service very poor even though it wasn't busy, waited over 40 minutes for 2 ice creams and 2 chocolate brownies.
   

   Albert's WorsleyResponded on April 21, 2025

   Thank you for your feedback, and we're really pleased to hear you enjoyed the food. We're very sorry to hear about the delay in service during your visit, this is not the standard we aim to deliver, regardless of how busy we are. We completely understand your frustration, and we sincerely apologise for the wait you experienced. All feedback has been passed on and hope you consider giving us another chance in the future!
   

   Is this helpful?

9. J

   Jane

   Manchester1 review

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely lovely!! A Good Friday treat and it was perfect
   

   Albert's WorsleyResponded on April 21, 2025

   We are very happy to hear that you enjoyed your visit with us and we are looking forward to see you again soon!
   

   Is this helpful?

10. J

    John

    Cornwall1 review

    5.0

    Dined on April 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great prices and food, excellent staff and service.
    

    Is this helpful?