Alain Ducasse at The Dorchester
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Tue - Thu 12:00PM - 12:15PM 12:45PM - 12:45PM 6:30PM - 6:45PM 8:45PM - 8:45PM 9:15PM - 9:30PM
Always maintain high standards well done. A compliment to all staff.
Wonderful experience and food. Kids loved it and service was top notch. Recommend for everyone!
A special occasion restaurant that’s delightful in ambience and impeccable in service and personal attentiveness. Being with my sons was no bother for the restaurant, who made every effort to attend to our needs. The food was simply outstanding - we went for both the tasting
menu and the four course options and it did not disappoint. Highly recommend for those seeking discerning quality in fine French food.
Can’t say that this restaurant value its money. Food is nice, but not like three Michelin star, nothing was surprisingly delicious. Very pricey. Service is very good, ambience is quite ordinary
it is good ，but no best～
Went back after several years. The food was great but didn’t wow us like the first time
Foods are good but not so impressive. Overall is positive! Will come back for a-la-Carte
The best restaurant I have ever been in everything was superb
We loved it there and will be going again when next in London
Superb food all excellent
Great food at acceptable price.
Still the best in town.
Excellent meal and service from the staff at the restaurant and starting with champagne. Special mention for Fabien et Maxim
Very good, but too much selling optional extras (eg. Cheese, Port and Champagne) which was not included in the menu. This can be slightly awkward for both parties when it's a business lunch. Please include all the extras in the set menu.
This is our favorite London restaurant, and we try to dine here whenever we are fortunate
enough to find ourselves in the city. No detail is ever overlooked. The food is exquisitely
prepared and delicious. The staff is charming, attentive and unobtrusive.
Fabulous - nothing else to say - certainly worth of the 3* tag
poor service to be honest， I have my master card but the machine did not go through. the manager told me to walk up to a petrol station to get cash from a cash machine. while the cash machine got trouble too.
finally they got the credit card machine from the hotel to solve the problem.
i guess they could have done it in the first place to save me from walking 10mins in the freezing.
lovely lunch to celebrate our anniversary
Brilliant seasonal lunch menu with 3 delicious courses.
Service was excellent throughout and staff very attentive although we did feel rushed between each course despite the restaurant, at times, not being particularly busy.
My recent lunch experience @ Alain Ducasse at the Dorchester was wonderful again. The lunch menue is recommended though the other menues available are also delicious. The service is excellent and you'll look forward to your next visit.
Food was very good. The service was good but at a restaurant of this level it should be better.
Great food and 5 star service can’t wait to go back
The standard of this restaurant is always good to reminisce and remember. The service of the staff has been outstanding as always
Enjoyed the night, staff were great, the dishes on the tasting menu were well executed but given the number of michelin stars and the price tag i expected them to be a bit better, really don't like that fois grois was on the menu, left a bad taste in my mouth... staff were very good though and did offer an alternative. Wasn't amazed but i can appreciate that the ingredients were outstanding and the food was perfectly cooked...
This is my 3rd time in Alain Duccasse, it is fantastic experience as always.
Simply Outstanding in every way food , service, ambiance.... amazing
A delicious meal with lots of surprises. The service is very discrete and professional. The room is wonderfully calm even when it's full as it was today. There is a lot of space between the tables. A great experience from the moment we arrived until we left having eaten loads delicious chocolates and macarons with our coffee.
The chef needs to try other Michelin star restaurants. Cannot believe this place is so highly rated. Very sub par. Nothing special about it. Not sure how this place ever earned its stars. If you’re looking for an amazing meal - go to Core by Clare Smyth instead.
Highly anticipated but came away underwhelmed. The cuisine is generally of a very good standard but not 3* standard by any stretch. Technically fine with superb ingredients but lacking flair. Service friendly and welcoming but at times weirdly inept. Cutlery and a menu dropped on my lap. Inability to remember my guest doesn’t drink alcohol as advised at the start of the meal. Not remembering who ordered what when delivering dishes. Starters took over 30 minutes to materialise after the amuse bouche. Wayward and unfocused. Baffling
Exquisite, as always. Alain Ducasse at The Dorchester takes the fine dining experience to a whole new level. You are made to feel special every time and the food is just out of this world.
The environment is great, and the service is excellent. We chosed the taste menu, the challenge for us is we are not big fan of cheese.
Always excellent! The food, service and decor are all excellent. A special place for any special occasion or just enjoying the company of good friends.
I had a fabulous dining experience at Alain Ducasse. Delicious food, truly works of art, stunning presentation and welcoming, friendly and knowledge staff.
Spicy & Sweet desert was really not my taste.
Service was spectacular, but the food could be better for a 3 Michelin stars restaurant.
Good recommendation of wine.
Good place for fine dinning
The food is good and the service is excellent！
I would like to come again and recommend this restaurant to my friends!
The environment and food are good. But the service is very mechanised. For example, that day was my friend’s birthday, we brought a birthday cake from outside. When we told the waiter, they say OK they will take it. But we waited for twenty minutes, the cake hasn’t been on the table. Then we asked the another waiter he said on the way. When we waited for totally forty minutes the waiter came to us and said that there is a rule in their restaurant that customer cannot bring the food from outside into their restaurant. Why they told us until we waited for forty minutes? It made us so angry. This is our first time to come here, but we will not to come again next time. By the way, we are Chinese.
Shockingly poor customer service. We book our reservation via open table shortly before 6 am on the day of the reservation, which, by the way, indicated that they had a wide variety of available times. Our reservation indicated in the notes that we confirmed that we would be there as the restaurant requires confirmation 48 hours in advance of the reservation. When we arrived, we were told that they had attempted to call us and cancelled the reservation after they were unable to reach us.
We checked our cell phone, there were NO calls, Period. They had left an email, however, it is clear from the reservation, that we were international visitors on holiday and my cell is fully functional in London as I am here frequently on business.
Sorry Alain Ducasse, this is a customer service failure and you should be embarrassed as opposed to telling me that the restaurant has experienced no shows in the past.
I realize that you don’t need my business, but your attitude was shocking. Yes you made arrangements for us at another restaurant, which only had three tables occupied all evening. And Yes you gave directions to the taxi driver, which, by the way, you didn’t offer to pay for. But as a previous guest of your sister property in Paris, where we received outstanding customer service, the difference in customer service was shocking. Shame on you.
Everything was exquisite
AD at the Dorchester is still one of my favourite restaurants in London - excellent service, splendid & inventive food, a lovely setting, nice ambience and great staff. My niece & I had a most wonderful dinner recently - opting for the seasonal (and standard) tasting menus. Sublime!