The food was good and prepared as you would expect. Chicken maybe a little overcooked. Hospitality Was exceptional as always although a little busy and service a little slow for a Saturday night.
Food good, reservation at 7pm. Got there 645 no one to great at desk 15 or more minutes before anyone showed. 1 group head. They were seated first we were around 730. 5 adults 2 kids and a baby. Sometime around 810 food started. After some complaints Managment said sorry for delay but only 2 cooks. Service slow on drinks refills. Food very good, but much too long a wait and no show of sorrow for long delay.
Then insult added gratitudes for 7 or more
Would say mostly not coming back
This was a very pleasant experience. The service and hospitality were great. The cook we had at our table was the best hibachi chef that we have ever had. He was entertains, funny, friendly, grateful & a wonderful chef. I highly recommend Akira to anyone who enjoys quality Hibachi.
We had to wait over an hour for our food to be cooked, highly disappointed!
We arrived a few minutes before our reservation and were seated about 5 minutes after our reservation. Then we were forgotten for the next 35 minutes. No one took our drink order, our food order, nothing. Tables seated after us were waited on before we were. We finally got served after we pointed out the problem to passing staff. Then the person who hurried out to take our order mixed up the requests of the whole table, which delayed the chef in cooking our food. However, the chef was excellent and very personable and the food tasted great.
Had 6:45 reservations and didn’t get seated to 7:30.
The server was rude. We couldn’t get refills on our drinks. We asked in the beginning if we needed to order dessert and was told no we could do later. We waited for 30 minuets to get our check. Asked if we could order dessert and her exact words. No we are short on servers. No dessert. Then walked away.
It was really fun and the chef was excellent. Put on a great show for the kids too. The service was a little lacking especially in the drinks department. We ordered cocktails and probably would have ordered more, but we were never approached by a server again. They did not refill waters either. Outside of that, the food and atmosphere were great.
Waiter was new. Chef did a nice job.
Noy is wonderful...by far their best Hibachi Chef! Food was good as usual, however the restaurant was so incredibly cold, that I could not enjoy as much as normal due to the fact that I was freezing! If you get cold easily, DO NOT sit at the table that is in the middle closest to the entryway as it is miserable. Otherwise, great place for a fun time!
Reservations are a joke, it is still first come first serve. Had a 7:00 reservation arrived at 6:50. Had a family walk in before us with no reservation, and they were seated before us, finally got seated at 7:40. Nice restaurant, good for what it is but using open table for a reservation is not worth your time.
Food was bland and had no flavor even with the sauce options. The rice was not cooked all the way and the food just was blah!
They were a little short-handed but made an honest effort and we enjoyed the food, will return.
Food was excellent and staff very accommodating, despite our party coming in very close to closing time.
Good food good service.
Always amazing! We even arrived early and they seated us immediately. This was our second chef that we've had and it seems that are all superior. Very please, and our daughters were very entertained. It's the most I've seen them eat in a long time! :-)
The food was good but it was HOT in the restaurant. We were told the air conditioning was broke. The outside temp was in the 90's and they had the doors open. We should have left but decided to stay hoping we would get use to the heat. No luck.
Nice place but they don't use yum yum sauce.
food and service was good, the smell in the place not so much. smelled musky and the fact that their ac was not working made the place a little uncomfortable.
Amazing restaurant. The chefs were very impressive and entertaining. The food portions were also exceptional as I was full before I could even finish. The staff was very personal and professional (even more so than any other restaurant of this caliber that I've been in). Gonna add this to our eating out rotation, and will definitely bring our kids next time. I know they would love it!
As far as teppanyaki restaurants go, I'd rate this is fair. It was just 'OK'. Sesame salad dressing was oddly flavorless and creamy and not at all what I expected (and not good). It's also weird to me that miso soup wasn't offered as a choice of soup. Spicy tuna roll wasn't bad, but also wasn't spicy and was so covered in sauce that there's no way to know whether it was tuna or not - I didn't expect good sushi in Indianapolis though.
The rest of the food was as expected - nothing spectacular and I suspect that had everything to do with the quality of the ingredients, which were fine, but not exceptional. The table chef was decent. Service was fine.
I wouldn't recommend this place per se, but I also wouldn't steer people away.
Do not go here for sushi. We waited 40 minutes after ordering for our 3 rolls and we were only the 3rd table in the place. The sushi that came out was not flavorful or fresh. The raw rolls were warmer than room temperature like they were sitting out a long time or were put on a very hot plate. Also, no-one of the spicy sauces were put on any of the rolls. When the waitress, who only came over once to the table, came back and we pointed it out she didn't seem concerned. I can't comment on the hibachi offerings, however the poor service will keep me from ever coming back to find out.
The food is cooked Hibachi style at the table in front of you by the chef, who also entertains as he cooks. Kids loved it as he kept them guessing what he would do next. Great value! Deliciously cooked fresh veggies and lean meat were in all of the entrees and cooked to order. Soup and salad also came with the lunch meal. You can also order off the sushi menu at lunch time as well.
I didn't get the rating overall 5 stars as we did have some issues with delays from our waitress- in bringing out alcoholic drinks, soup and salad timely and refills on drinks. I think this is the rarity though as we have been here before and had great food and great service! Definitely will be back!
Good food. Wonderful atmosphere. I really like the filet.
Very entertaining and the service an food were great!
We arrived 10 mins before our reservation. We had to wait for our Entire party before being seated, to find out the hibachi didn't hold enough chairs for our entire party so we grabbed an addtl table near by. No biggie. Our per server was the Only server As well as the hostess on a busy Saturday afternoon lunch time. We were the first table out of 5 tables seated, yet the last table to be served food or assigned a hibachi chef. We never got the attention of our server after he brought our salads so we never got drink refills until the end of our meal & only then Bc the hibachi chef felt bad for us. Towards 1pm the owner showed up. She attempted to seat people waiting but never offered any additional help to the server, bus boy, or her customers. After we finally flagged her down to pay, she was rude & seemed annoyed with how busy they were. She refused our groups $5 coupon, I'm sure that $5 was really going to make or break her on a $150+ meal. We also got an order to go which had to be paid separately. She refused to take a credit card for this order because it didn't meet her min. $5 spending requirement. We fished out some Change & cash to pay for that. She was overall unpleasant & although we had a great chef & meal, she left a sour taste on the experience. Pitiful.
One waitress was on staff and she was a little overworked so wait time on being served was a while. But she was very nice and worked hard to man all the tables. Good food.
We went here as a last minute Valentine's Day dinner. We made reservations for 7pm but arrived about an hour earlier to see if they could accommodate us. We were only going for sushi and they were able to seat us right away. Our waitress was nice but not very attentive to us. She was not only handling our table but multiple hibachi tables and seating people which was too much to handle. By the time our sushi came out my husband had been out of a drink for at least 10 minutes and she never checked. We had to remind her again to get his drink. The sushi was warm and chewy so needless to say we didn't eat much of it. The price of the sushi was on the more expensive side too. We were not impressed with the service or the food so we will not be back. Hopefully the hibachi is better for the sake of the restaurant.
i was not impressed with the saki, but the service and food was the best. our cook was the best and stayed engaged the time cooking for us. my youngest daughter was kind of in a bad mood and he made sure to focus on her and did a great job cheering her up and making us all laugh. we will be back for sure. I did not like the price of the sushi, the portions were small for the price and it was very expensive for me to take my family of seven, but it was great for the family to experience.
Kids loved it very family friendly and fun for the kids
Dinner was great to celebrate a birthday.
There was 2 people at our table that requested no butter used to cook their vegetables, which ended up that NO ONE had anything cooked in butter. I didn't like that.
We had a reservation but were seated about 30 mins late. You could tell that they were busy and understaffed but once we had our order taken we quickly forgot about the wait. The chef was great and the food was delicious. The portions were decent and the price was too. I would take my family back.
My party of 6 dined on Christmas Day. Restaurant was very busy but we were seated within 10-15 minutes of our reservation time and our drink orders were taken immediately after seating. Food was delicious, service was great especially for it being so crowded.
Extremely slow service, not attentive to customer even when asked about states of food.
The atmosphere was very quiet and pleasant with nice soft music. Our party was very pleased with the food and preparation of the food with the chef preparing it right in front of us...It was a Blast!!!! The price was very reasonable and was well worth the money, I would definitely recommend this restaurant to any all who like good food and a good atmosphere.
I literally had one drink the whole time . the server just kept look at my drink and never bringing out a new one . that was the only problem .
Terrible servers....very untrained.
The grillmaster was kinda but he didn't do a very good job. He dropped lots of things and the service was slow. The food is decent and he was very nice
Wife ordered small steak, they tried to charge for a large steak. They kept telling me I had to pay for the large one. I NEVER had a restaurant be so rude.
Great spot love the food, the air must not have been working the evening we came in to celebrate my grandaughter's birthday. We had been in before and it was not hot like it was this evening. Everyone is great food always great