Everything was great! The service, ambiance, and food was terrific!
Overall great experience, except I was charged for an extra meal...55.00 plus tip on that. Didnt realize until we got back to our room, can never get an answer by phone, sent an email but will probably never be reimbursed
Food was good. Service was excellent. We had a table of 8 (four couples ) and were hit with a 18% gratuity on each bill unbenounced to any of us. Most of our bills averaged between $500-750 per couple. We all endulged in drinks as we had teansportion home. No of us realized the add on until the next day. We all are very generous tippers to begin with but felt like were were taken adVantage of. Food was good. Service was excellent. We had a table of 8 (four couples ) and were hit with a 18% gratuity on each bill unbenounced to any of us. Most of our bills averaged between $500-750 per couple. We all endulged in drinks as we had teansportion home. No of us realized the add on until the next day. We all are very generous tippers to begin with but felt like were were taken ad
Just wanted to share as I made the reservation and frequent the club
We had a nice dinner and watched the Raptors play. We requested a table closer to the action when one was available they moved us. Our server was wonderful friendly efficient and attentive. It’s the second time I’ve been to the Air Canada Club.
Great food and time and fantastic service as usually.
The food was amazing and the service from our two servers was excellent (wish I could remember their names!); however, we were not impressed by the hostess (Leslie?).
We had our dinner at a nice table and were told they would hold the table for us at half-time. When we came back at half-time and sat down there, the hostess informed me (in a condescending manner) that the table was now reserved for somebody else and we had to move. This despite that there were tons of empty tables. We had just spent over $300 on dinner and were then down-graded to a different table after that. To add insult to injury, NOBODY ended up sitting at our original table.
First time at Raptors game
Wouldn’t do it any other way
Prime Rib is a great choice here - cooked to perfection! Good wine choices - overall a great meal in a great location!!
It was an enjoyable meal with great wine the prime rib was awesome however the chicken fried in pickle juice did not make the mark
Clients had a blast and so did I... highly recommended!
Was there with friends for the raptors game, Eon served us and it wasent the first time and he was perfect as usual, makes it easy to keep going back there.
I would like to thank everyone at the air canada club for their excellent service and making it a great night as usual.
Food and service was great! Both Hostess Heather and Jenna were horrible and need training in customer service.
Restaurant was empty and seated at the back near kitchen ..asked to be moved re-located to 2nd worse table then seats a family of 6 within elbow reach
Which resulted in us moving to eat at the bar. +++ attitude.. we are season ticket holders and have dined several times and NEVER had an issue with seating .
Many excuses as to why seated at both horrible tables ... due to Raptors game ..it was 545Pm ..we left at 700 pm with the restaurant 3/4empty.
We will be sitting at the bar if we return in order to avoid this experience again.
Amazing spot for sure!
I had an Amazing time. It was my birthday party. It was expectional service by the server. I think his name was Eros? He was friendly, knew what he was doing and my experience at the arena a memorable one. I would come back here. Thank you.
Food was great as usual. Prompt service to accommodate you for the game. Costs is approaching excessive....
Food and service was really good however it is extremely over priced!
We had booked a pre-concert dinner with four teenage girls and 2 moms going to see a concert. Amazing restaurant with super cool view pre-concert. Our server was incredible they were very flexible on items that weren’t even on the menu. We watch the opening act from the restaurant while we were having our drinks. Great upscale dining and fun for everyone!
Great atmosphere, excellent service, delicious food, but the kitchen botched both our kids meals. Cheeseburger came under cooked after asking for well done. Chicken & cheese quesadilla came with only cheese. Server was very good about it, but frustrating none-the-less.
i'd have to say the weirdest part was when 2 cops came to sit with me. as a 35 year old woman at a katy perry concert, who had obviously been searched upon entry like everyone else, i hope i was not suspicious to open table. it made me extremely on edge and uncomfortable. very, very strange experience.
4th time going, all for concerts! Great view center stage, own entrance, bar service, and private washrooms. Food a bit pricey but worth it for all the amenities!
Great service as usual great food great people working there great environment recommend to anyone who has access lol
Great food with extensive wine list. Good as business dining spot before a live sporting event. Expensive as expected for being part of the ACC. Service was quick, friendly, and professional. I recommend going 1.5 hours before the event as it does get loud with pre-game announcements.
Service was very good. Two of us ordered the special, one was cooked properly and the other was not.
Great wine selection.
The food was very good. However for the amount you get it is not worth the money.
Very Energetic atmosphere!!
Excellent service, decent food, a little over-priced however it is inside the air Canada centre, so expected.
You pay for the stadium location and view. Staff definitely not trained to a 4 or 5 star level. Small things like reaching across eating customers etc.
Some of the food was cold and sent back.
$300 for 4 people for dinner and a drink each. No dessert.
First time and wont br the last!
Not one bad thing to say. Great service makes all the differance!!
Great place to have dinner before a show, I even stay sometimes because you have a bartender and a washroom right at your fingertips! love it!
Our server was very attentive, amazing!
Food yummy but pricey and wine list expensive - but location - location!!!
Birthday party was great - but when we took off to concert I had left 2 out our 5 concert tickets (to Roger Waters) on the table- and the waiter and back staff denied having them -
until I had a fit and was pulling them up on my cell phone -
Obviously a staff member took the tickets- which was terrible- but they knew we walked in with them so one of the staff members/ hostess realized what happened- recovered them-
made sure we got them back! But it made us late for the concert.
The women at the desk were great and helped us make sure they were finally returned - but really- this was unacceptable-Need better selection of staff!!
I might have got a but confused on the Canadian conversions and although service started out quick - it slowed down just as we were trying to leave - which was frustrating depreciating the tip -so maybe the dude wasn't happy with the tip which was between 15-20%- but taking the tickets- unacceptable!!
Really ruined a very special night!!
Do not go here ever. Reservations not honored. Loud, zero service, food inedible. No one cares.
High end prices for nothing in return. I highly do not recommend.
Ordered the fish special (Pickerel $42) and the Prime Rib burger $30. The lump was a lump of protein in a miso tepid bath. Blah, Blah & Blah. Couldn't eat it.
The Prime Rib burger was way over cooked (grey, dry and the cheese wasn't even warm or melted). How do you screw up something that should be juicy given it's so fatty? The 6 ounce medallion was what was left after whatever cooking process was applied. I split the burger with my dining partner. The fries were the best part of the meal --- tasty and a decent portion. People around us appeared to have enjoyed their meals...lots of steaks.
The place was really busy as it was prior to the leafs's game. The service was as good as could be expected. Server was very friendly despite having a lot of people to take care of.
In the end, the manager came by, comp'd us the Pickerel (I never mentioned the burger) and a couple drinks for the game. I had no expectation I was going to be comp'd for anything and the drinks were completely unexpected. The service rating above does not include the us being comp'd.
Dined here as a family prior to hockey game. Great food and even better service!
I would definitely recommend the Air Canada Club. I apologize that I cannot recall our servers name, but he was exceptional, very attentive and provided a great all around experience. All of the staff we dealt with were pleasant and responsive.
Thanks for a great evening.
air canada club team treated us like gold - thank you. great experience. looking forward to coming back again soon.
We always enjoy visiting as part of our sport or music experience, whether it be for dinner, or just a drink or two. We are always well looked after.
Was a better experience than expected. Food was great. Portions were not HUGE and difficult to finish. Dessert was excellent.
There was a limited "special event" menu that limited selection to a few apps and mains but none-the-less the food and service was great.
Two thumbs up!
Ron our waiter was awesome! Food was delicious. Overall experience was positive.