About Afternoon Tea - The Phoenician

In the English tradition, afternoon tea is served daily in the new Tea Room. Consistently voted "Best Afternoon Tea" by the Phoenix New Times and Arizona Republic readers, full tea includes finger sandwiches, scones with Devonshire cream and preserves, pastries and a selection of fine blends. Classical music provides a charming backdrop for a relaxing afternoon break.
Gluten Free, Dairy Free, Vegan and Vegetarian options available with advance notice.

Entertainment by longtime pianist Alan Comyns, now on keyboard, from 2pm - 5pm.

Holiday Tea pricing: Friday, Nov. 24th - Saturday, Dec. 30th, 2017
Weekdays: $70++ / $80++ / $95++
Fri-Sun: $75++ / $85++ / $100++
(++ 8.6% tax and 22% gratuity applies additionally)

6000 E. Camelback Road
Scottsdale, AZ 85251
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Dining Style:
Casual Elegant

Cuisines:
English, Afternoon Tea

Hours of Operation:
Daily 2:00 pm–3:00 pm

Cross Street:
Camelback Road and 64th Street

Dress Code:
Formal Attire

Price Range:
$50 and over

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(480) 423-2530

Website:
http://www.thephoenician.com/lobby-tea-court/

Entertainment:
Live piano standards, as interpreted by Allen Comyns.

Parking Details:
Afternoon Tea offers complimentary valet and self-parking for your convenience.

Executive Chef:
Richard Boyer

Additional:
Entertainment, Gluten-free Menu, High Tea, Non-Smoking, View, Wheelchair Access, Wine

Special Events & Promotions:
Countdown to Culinary Satisfaction
Friday, May 5 – Thursday September 14
Add flavor and style to your summer with our signature Culinary Countdown special with Full Tea service including delectable Finger Sandwiches, Fresh Baked Scones and an assortment of house-made Tea Pastries.

Full Tea, $30 per person
Royal Tea, includes a glass of Gruet Sparkling, $42 per person
Add a glass of Perrier-Jouët, Grand Brut, $52 per person

Reservations are required. Not valid with any other promotions. Afternoon tea is valid Tuesday -Friday and is located above the golf clubhouse. Dine in only.

Afternoon Tea - The Phoenician Ratings and Reviews

5
4
3
2
1

4.7

Overall Rating

based on recent ratings
food

4.7

service

4.7

ambience

4.6

value

4.2

Noise

Moderate

90% would recommend it to a friend

Afternoon Tea (20)
Good for Birthdays (15)
Scenic View (9)
See All
Good for Anniversaries (9)
Special Occasion (9)
Fun (8)
Good for Groups (7)
Quiet Conversation (6)
People Watching (5)
Romantic (5)
Live Music (5)
Worth the Drive (5)
Neighborhood Gem (4)
Cozy (3)
Good for a Date (3)
Great for Outdoor Dining (3)
Pre/post Theatre (3)
Seasonal (3)
Sunday Lunch (3)
Afternoon Coffee (2)
Authentic (2)
Business Meals (2)
Kid-friendly (2)
Creative Cuisine (2)
Fit for Foodies (2)
Happy Hour (2)
Great for Lunch (2)
Tasting Menu (2)
Bar Seating (1)
Great for Brunch (1)
Casual (1)
Comfort Food (1)
Disabled Access (1)
Hot Spot (1)
Local Ingredients (1)
Notable Wine List (1)
Quick Bite (1)
Tapas (1)
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645 reviews
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vip
 (Chicago)·Dined 3 days ago

It was an absolute delight. Everything was perfect fo a birthday celebration for my wife who loves high teas. We do this every year.

Tags: Quiet Conversation, Fit for Foodies
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food5
ambience5
service5
value5

vip
 (Oklahoma City)·Dined 3 days ago

Afternoon Tea at the Phoenician is very nice. However, beware that they add a 22% gratuity and there were only 4 of us. The Tea was very expensive and that was not necessary.

Tags: Good for Birthdays
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food4
ambience4
service3
value1

 
 (Phoenix)·Dined 7 days ago

Best afternoon tea in the universe (OK, maybe just the Phoenix area). Highly recommended.

Tags: Good for Birthdays, Live Music, Afternoon Tea
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food5
ambience5
service5
value5

 
 (San Diego)·Dined on January 14, 2018

I had originally had a reservation for six. However, with the flu going around, three of our friends could not make it. I called The Phoenician and advised them just a few days before and they were so friendly and made the changes without an issue. We were also running late and they still were able to accommodate us. I have been going to tea there for years and it never disappoints!

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food5
ambience5
service5
value5

 
·Dined on January 13, 2018

We along with two other tables of 4 were seated next to a large party of 10 that were very loud. It was difficult for us to visit due to the loud table and we were in a side room with them. Poor seating management. Service was very elegant, but we had to hunt them down twice. They added an automatic 22% tip. The scones were good, however; the sandwiches and deserts varied. Tea tasted great, food ok flavor but, All was beautiful.

Tags: Pre/post Theatre
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food4
ambience5
service3
value3

 
 (Phoenix)·Dined on January 6, 2018

With the renovations of the Phoenician, the decor is definitely more contemporary than the classic English feel that used to exist there, but the experience is just as pleasant. Natalie and Wanda are wonderful; remembering past guests and making sure the experience is pleasant for everyone. Allen's piano music sets the perfect mood to relax, talk with friends, and just enjoy the afternoon. The white grand piano in the newly renovated area is beautiful. The tea, the finger sandwiches, the scones, and the mini pastries are all both delicious and elegant to look at. And, the view is unmatched. I would definitely recommend afternoon tea at the Phoenician for anyone wanting the classic English tea experience and a pleasant afternoon with friends.

Tags: Scenic View, Quiet Conversation, Afternoon Tea, Good for Birthdays, Worth the Drive, Authentic, Special Occasion
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food5
ambience5
service5
value4

 
·Dined on January 4, 2018

Dear friend and I had afternoon tea. Every thing was wonderful except for the noise level. It was hard for us to catch up with each other.b Nice selection of teas, good variety, excellent finger sandwiches, light scones and the wide variety of pastries was to die for! Delightful venue, excellent staff, delicious tea and people watching to while away a lazy afternoon.

Tags: Creative Cuisine, Disabled Access, Business Meals, Special Occasion, Tasting Menu, Worth the Drive, People Watching, Comfort Food, Tapas, Scenic View, Local Ingredients, Great for Lunch, Good for Groups, Bar Seating, Kid-friendly, Romantic, Good for Birthdays, Good for a Date, Good for Anniversaries, Afternoon Tea
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on January 3, 2018

We’ve had tea in London and think the Phoenician’s tea service is the best! Wanda is a true treasure, we adore her and the hotel renovation looks great. Thank you for a beautiful time!

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food5
ambience5
service5
value5

vip
 (Phoenix)·Dined on January 1, 2018

The High Tea at the Phoenician is very relaxing. The menu selection of teas is outstanding.
The sandwich course, scones course and dessert course are delicious.
It's a great place to get together with friends for an afternoon.

Tags: Good for Birthdays, Sunday Lunch, Live Music, Happy Hour, Notable Wine List, People Watching, Neighborhood Gem
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on December 30, 2017

Unique experience highly recommended!

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food5
ambience5
service5

 
 (San Francisco)·Dined on December 29, 2017

A lovely holiday experience. Creative items ,
Excellent champagne served if you want it.
All food was wonderful, large choice of teas and extra portions were offered.
I try to take holiday visitors every year and they are amazed and I have not been dissapointed. Piano with nice selection of songs created a lovely atmosphere.

Tags: Creative Cuisine, Neighborhood Gem, Fit for Foodies, Scenic View
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on December 28, 2017

This was our 11th or 12th annual holiday tea with friends. Wanda was wonderful as usual.

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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on December 26, 2017

My Mom, sister and I always look forward to our annual holiday tea at the Phoenician. We've been coming for about 20 years and while I have been to high tea literally all over the world, I have always maintained that the tea experience at the Phoenician was the absolute best. First, the good: Our service was great. Wanda & Natalie have taken care of us for years and continue to be the bright spot. As always, Alan provided excellent background music on the grand piano - (which I understand was only installed temporarily and should be there year round!) The food was also very good. Their cranberry scones with clotted cream are excellent.

However, the ambiance has truly been ruined by the new renovations! It appears the designers have never been to an English high tea. It has lost all its charm with a modern, country club bar vibe. Instead of small settees, in quiet groupings, there are big hard edged tables with modern chairs. The beautiful serving tables set with silver are gone, replaced by a hustle & bustle as the servers disappear & reappear with each course. IT NO LONGER FEELS LIKE A TEA ROOM. With the lobby water fountain eliminated, there is no white noise and little to absorb the significant sounds of the lobby and bar activities. Sounds just reverberated through the room. I ended up facing a bar television the entire tea! It depressed us all. Given the significant cost of the Phoenician's holiday tea, we will think long and hard before we decide whether or not to continue our annual tradition, and our celebratory events at the Phoenician. Hotel management should really revisit their decisions and bring back the English and the charm that they have destroyed.

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food5
ambience1
service5
value2

 
 (Seattle)·Dined on December 25, 2017

12/25 2:15pm
We were seated and all began perfectly. A table of 6 adults and 1 newborn baby was subsequently seated right next to us. The baby cried nonstop. To their credit, the mother and grandmother constantly got up with the baby and walked around or left the lobby w/ the baby. As soon as they returned to the table the screaming resumed. However, in the meanwhile, we spent over $180. for our Holiday high tea and it was ruined by a screaming infant who never should have been bought to this very expensive high tea to begin with. We Should Have Been Offered the option of being moved to a table far away from this screaming child. Or we should have had our ruined High Tea comped by the Phoenician. I am extremely disappointed and would not want to ever repeat this event. Incidentally, I tipped the server over 20%, but still feel my enjoyment of this event was ruined and the Phoenician ignored my discomfort.

Tags: Afternoon Tea
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food5
ambience1
service5
value2

 
·Dined on December 21, 2017

My mother and I went to holiday tea at the Phoenician to celebrate Christmas and her visiting from out of town. All of the staff we had the pleasure of interacting with were warm, welcoming, and genuine. We enjoyed the pianist and the beautiful view. The food was lovely and there was a good selection of very interesting tea blends. We hope to make this a holiday tradition.

Tags: Special Occasion, Fun, Cozy, Live Music, Authentic, People Watching, Worth the Drive, Afternoon Tea
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food5
ambience5
service5
value5

 
·Dined on December 17, 2017

We had the WORST experience at the afternoon tea. I had made a reservation on 12/7 for 145pm tea on 12/17. I frequent the Phoenicians Afternoon Tea - this was my third visit if the year, and a special visit to celebrate my daughter and my friend's daughter's 9th birthday. When we arrived, we were told by the afternoon tea manager that we are signed up for the "character tea" downstairs with princesses. I did not make a reservation for a "character tea", and I had reservation confirmation to prove that it was a reservation for "afternoon tea". The manager insisted he had no space for us, no food for us. I arrived at 140pm, and 45 minutes had passed. There were several tables large enough to accommodate the 6 of us but management rudely insisted they would not seat us and told us to go down stairs. This was a special occasion and we were not willing to share a noisy 15 people banquet table. We felt like we were treated poorly, and because we had three children with us, we should sit with the "princesses". Absolutely ridiculous- I mean this IS the PHONECIAN?! Due to our relentless and persistent effort to make our daughters day special they FINALLY seated us. We were there approximately 1.5 hours - the table next to us was unoccupied the entire time. But...they insisted they were at full capacity. Liars. Unacceptable. They blamed it all on Open Table! I hope I hear back from someone with an apology for being treating like garbage! Having said this, Wanda, our server is terrific - she's been my server many, many times and she's the most pleasant person!!!

Tags: Kid-friendly, Good for Anniversaries, Fun, Quiet Conversation, Good for Birthdays
1 person found this review helpful.
Was this review useful to you?Yes·No·
food4
ambience4
service1
value3

vip
 (Phoenix)·Dined on December 15, 2017

Amazing service! It was my Mom’s birthday celebration and they made her feel so special! Gorgeous setting and the best service ever!

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food5
ambience5
service5
value4

 
 (Phoenix)·Dined on December 11, 2017

The Afternoon tea at the Phoenician is always a delight.

Tags: Afternoon Tea
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food5
ambience5
service5
value5

 
·Dined on December 9, 2017

The perfect holiday splurge! It is a lovely environment and setting!

Tags: Seasonal, Worth the Drive, Good for Birthdays, Quiet Conversation
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food5
ambience5
service5
value4

vip
 (Phoenix)·Dined on December 8, 2017

Christmas tea

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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on December 5, 2017

We had a lovely afternoon at the Christmas tea. The service was impeccable. Loved the tea sandwiches and scones. Enjoyed most of the desserts. The gift bag of goodies at the end was a nice surprise. Well worth the price!

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food4
ambience4
service5

 
 (Phoenix)·Dined on December 4, 2017

We had a delightful, yummy time at tea. It was relaxing and the setting was just perfect. Service was very well paced. I think the pricing might keep people from experiencing the joys of teatime. That said.....the room was full so maybe I'm wrong!

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food5
ambience5
service5
value3

 
 (Portland)·Dined on December 4, 2017

My daughter and I love coming to the Christmas tea. Very special experience and we love seeing the same waitresses each year. They are very kind to us.

Tags: Hot Spot, Neighborhood Gem, Business Meals, Seasonal, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (Phoenix)·Dined on December 1, 2017

Was it terrible? No. Was it what I expect from a five star hotel? No.

The refreshed lobby looks great and the holiday decor is very nice. The valet was excellent. Once inside we were greeted promptly and seated. The table setting looked lovey. The pianist was excellent.

One of the servers took our tea order and as soon as she left the table, another server presented us with the sandwiches. This seemed premature as we did not even have the tea at our table—and it takes 5 minutes to steep. So this felt very rushed. We selected our sandwiches and sat with them until our tea arrived and steeped—probably close to 10 minutes. So staff training needs to be improved.

We were seated against the wall and more than once, kitchen staff wearing their rubber gloves, passed in front of us with plastic bins for dishes or other back of the house stuff. It would be nice if there was another route for them to use.

The tea was very nice; we drink good tea at home. I got the darjeeling and my husband got the english breakfast. The sandwiches were okay; I took one of each, but not one of them was truly excellent or interesting. In my opinion the salmon was the best.

The scones were good as well as the cream, jam, and the lemon curd. I had a few bites of each one with the various toppings.

The sweets were rather disappointing. Admittedly at this point I was only able to sample a few. The chocolate dipped strawberry—I cut it in half because I could not eat the whole thing and I noticed that the strawberry was starting to spoil on the edge and this would not otherwise be visible with the chocolate on top. The other items were really nothing special. I took a bite of those on my plate, but did not feel tempted to finish any of them.

Overall, my impression is that the tea has large scale banquet catering feel—not the feel of a premium tea that I have experienced in other places. But the pricing is for a high-end afternoon tea experience, especially with a built in 22% gratuity.

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food1
ambience3
service2
value2

 
 (Denver)·Dined on December 1, 2017

Spending time with my mama ....

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food5
ambience5
service5
value3

vip
 (Chicago)·Dined on November 28, 2017

Every time I come into town to enjoy the weather and views in Arizona, a highlight of my trip is to visit Natalie and Wanda for their lovely afternoon tea. The food is delicious, the ambiance is lovely, and the ladies always greet us warmly and remember our favorites. We love the new tearoom and the view. See you again in February!!

Tags: Afternoon Tea, Cozy
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on November 25, 2017

My daughter and I were on a Dad / daughter date. This was perfect - everything from the seating to the sandwiches to the desert was delicious. It is expensive at $75 per person, but you are not rushed, can eat as much as you would like and get the views and atmosphere of the Phoenician.

Tags: Live Music, Romantic, Great for Outdoor Dining, Pre/post Theatre
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food5
ambience5
service5
value3

vip
 (Phoenix)·Dined on November 25, 2017

We have been attending the afternoon tea since its inception. Since this year's renovation and the new pricing, I am concerned the hotel is overpricing the afternoon tea which will lead to its end. I have taken my children here since they could walk, and there is no reason for such price increases. This is a confidential review.

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food5
ambience5
service5
value3

 
 (Phoenix)·Dined on November 19, 2017

We really enjoyed the afternoon tea. There was a good variety of different teas and the servings were generous.

Tags: Good for Anniversaries, Good for Groups, Great for Lunch, Good for a Date, Good for Birthdays, Special Occasion, Fun, Scenic View, Afternoon Tea
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food4
ambience5
service4
value4

 
 (Phoenix)·Dined on November 17, 2017

As usual, service, food, and ambiance were impeccable- Wanda is the absolute greatest- generally loving the new aesthetics of the place, however- one glaring omission is the beautiful grande piano that graced the lobby, bar, and tea room for years, and added so much charm, elegance, and warmth to the space. It was frankly not only disappointing, but from one musician to another, devastating and insulting to see a musician’s fine instrument downgraded from a grande piano to a lacklustre, pedestrian, electronic keyboard. Alan’s talents befit the Steinway he used to play, and he deserves this instrument through which to display his craft. As do we, longstanding, local clientele (for decades!) who love, appreciate, and expect this level of musical expression and experience. No one needs to see the cords- the grande or even baby grande piano were designed for amplification in their natural design. The new space has more than enough room next to the bar to accommodate Alan’s piano. Bring it back!

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food5
ambience5
service5
value5

 
·Dined on November 17, 2017

We enjoyed a wonderful time visiting and catching up. The tea was lovely and plentiful. The music was beautiful and we felt pampered for the afternoon!

Tags: Happy Hour, Afternoon Tea, Great for Outdoor Dining
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food5
ambience5
service5
value5

vip
 (Phoenix)·Dined on November 13, 2017

Outstanding, as always!

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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on November 8, 2017

Wanda is the best service provider, ever. Excellent tea, sandwiches, and champagne provided. The remodeled space is not as great as before. The dropped ceiling and smaller space makes it very noisy . I am anxious to see what it is like during Christmas.

Tags: Special Occasion, Romantic, Pre/post Theatre, Afternoon Tea, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on November 5, 2017

Everything was wonderful, especially the staff and their impeccable level of service. However, I did find it problematic to receive a bill for $127.99 for Tea for two when the actual cost was $49.00/person. With that said, an automatic service charge of 22% was tacked on to the bill, as well as $8.43 for sales tax. Don't force me to pay 22%, let me pay the amount for top that I want to pay.

Tags: Afternoon Tea
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on November 2, 2017

Afternoon tea at the Phoenician continues to be a bright spot in the valley. Food & tea & bubbles fabulous. Natalie and Wanda are attentive, friendly fantastic servers!

Tags: Quiet Conversation, Special Occasion, Good for Groups, Neighborhood Gem, Afternoon Tea, Live Music, Good for Birthdays, Fun, People Watching
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food5
ambience5
service5
value5

vip
 (Phoenix)·Dined on October 28, 2017

Gorgeous food, amazing service, we were treated like royalty! This was a tea to remember!

Tags: Sunday Lunch, Tasting Menu, Afternoon Coffee, Good for Anniversaries
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food5
ambience5
service5
value3

 
·Dined on October 27, 2017

We’ve been going to Afternoon Tea at the Phoenician for the last 15 years. It has a bit of a different atmosphere since the remodel and the piano is definitely missed but the food and service was wonderful as always!

Tags: Afternoon Tea
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food5
ambience5
service5
value5

vip
 (Phoenix)·Dined on October 22, 2017

Awesome and special.

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food5
ambience5
service5
value5

 
 (Vancouver)·Dined on October 20, 2017

Food and service were great as always. The new decor is lovely, however the first table we were seated at was too high and too wide. We felt like we were too far apart to converse. We ended up not sitting in the actual tea room, which is very noisy, instead we sat out by the keyboard player. Changing seats made the experience perfect as we had a smaller table and could actually hear each other talk.

Tags: Afternoon Tea, Good for Groups, Fun, Good for Birthdays, Special Occasion
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food5
ambience5
service5
value5

vip
 (Las Vegas)·Dined on October 19, 2017

The Pianist at Afternoon Tea is well worth the experience--super talented--service is great too--delicious finger sandwiches and exquisite view.

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food5
ambience5
service5
value5

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