Nearby points of interest
Nearby points of interest
About Afternoon Tea - The Phoenician
In the English tradition, afternoon tea is served daily in the new Tea Room. Consistently voted "Best Afternoon Tea" by the Phoenix New Times and Arizona Republic readers, full tea includes finger sandwiches, scones with Devonshire cream and preserves, pastries and a selection of fine blends. Classical music provides a charming backdrop for a relaxing afternoon break.
Gluten Free, Dairy Free, Vegan and Vegetarian options available with advance notice.
Entertainment by longtime pianist Alan Comyns, now on keyboard, from 2pm - 5pm.
Holiday Tea pricing: Friday, Nov. 24th - Saturday, Dec. 30th, 2017
Weekdays: $70++ / $80++ / $95++
Fri-Sun: $75++ / $85++ / $100++
(++ 8.6% tax and 22% gratuity applies additionally)
Scottsdale, AZ 85251
English, Afternoon Tea
Hours of Operation:
Daily 2:00 pm–3:00 pm
Camelback Road and 64th Street
$50 and over
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Live piano standards, as interpreted by Allen Comyns.
Afternoon Tea offers complimentary valet and self-parking for your convenience.
Entertainment, Gluten-free Menu, High Tea, Non-Smoking, View, Wheelchair Access, Wine
Special Events & Promotions:
Countdown to Culinary Satisfaction
Friday, May 5 – Thursday September 14
Add flavor and style to your summer with our signature Culinary Countdown special with Full Tea service including delectable Finger Sandwiches, Fresh Baked Scones and an assortment of house-made Tea Pastries.
Full Tea, $30 per person
Royal Tea, includes a glass of Gruet Sparkling, $42 per person
Add a glass of Perrier-Jouët, Grand Brut, $52 per person
Reservations are required. Not valid with any other promotions. Afternoon tea is valid Tuesday -Friday and is located above the golf clubhouse. Dine in only.
Afternoon Tea - The Phoenician Ratings and Reviews
I had originally had a reservation for six. However, with the flu going around, three of our friends could not make it. I called The Phoenician and advised them just a few days before and they were so friendly and made the changes without an issue. We were also running late and they still were able to accommodate us. I have been going to tea there for years and it never disappoints!
We along with two other tables of 4 were seated next to a large party of 10 that were very loud. It was difficult for us to visit due to the loud table and we were in a side room with them. Poor seating management. Service was very elegant, but we had to hunt them down twice. They added an automatic 22% tip. The scones were good, however; the sandwiches and deserts varied. Tea tasted great, food ok flavor but, All was beautiful.
With the renovations of the Phoenician, the decor is definitely more contemporary than the classic English feel that used to exist there, but the experience is just as pleasant. Natalie and Wanda are wonderful; remembering past guests and making sure the experience is pleasant for everyone. Allen's piano music sets the perfect mood to relax, talk with friends, and just enjoy the afternoon. The white grand piano in the newly renovated area is beautiful. The tea, the finger sandwiches, the scones, and the mini pastries are all both delicious and elegant to look at. And, the view is unmatched. I would definitely recommend afternoon tea at the Phoenician for anyone wanting the classic English tea experience and a pleasant afternoon with friends.
Dear friend and I had afternoon tea. Every thing was wonderful except for the noise level. It was hard for us to catch up with each other.b Nice selection of teas, good variety, excellent finger sandwiches, light scones and the wide variety of pastries was to die for! Delightful venue, excellent staff, delicious tea and people watching to while away a lazy afternoon.
A lovely holiday experience. Creative items ,
Excellent champagne served if you want it.
All food was wonderful, large choice of teas and extra portions were offered.
I try to take holiday visitors every year and they are amazed and I have not been dissapointed. Piano with nice selection of songs created a lovely atmosphere.
My Mom, sister and I always look forward to our annual holiday tea at the Phoenician. We've been coming for about 20 years and while I have been to high tea literally all over the world, I have always maintained that the tea experience at the Phoenician was the absolute best. First, the good: Our service was great. Wanda & Natalie have taken care of us for years and continue to be the bright spot. As always, Alan provided excellent background music on the grand piano - (which I understand was only installed temporarily and should be there year round!) The food was also very good. Their cranberry scones with clotted cream are excellent.
However, the ambiance has truly been ruined by the new renovations! It appears the designers have never been to an English high tea. It has lost all its charm with a modern, country club bar vibe. Instead of small settees, in quiet groupings, there are big hard edged tables with modern chairs. The beautiful serving tables set with silver are gone, replaced by a hustle & bustle as the servers disappear & reappear with each course. IT NO LONGER FEELS LIKE A TEA ROOM. With the lobby water fountain eliminated, there is no white noise and little to absorb the significant sounds of the lobby and bar activities. Sounds just reverberated through the room. I ended up facing a bar television the entire tea! It depressed us all. Given the significant cost of the Phoenician's holiday tea, we will think long and hard before we decide whether or not to continue our annual tradition, and our celebratory events at the Phoenician. Hotel management should really revisit their decisions and bring back the English and the charm that they have destroyed.
We were seated and all began perfectly. A table of 6 adults and 1 newborn baby was subsequently seated right next to us. The baby cried nonstop. To their credit, the mother and grandmother constantly got up with the baby and walked around or left the lobby w/ the baby. As soon as they returned to the table the screaming resumed. However, in the meanwhile, we spent over $180. for our Holiday high tea and it was ruined by a screaming infant who never should have been bought to this very expensive high tea to begin with. We Should Have Been Offered the option of being moved to a table far away from this screaming child. Or we should have had our ruined High Tea comped by the Phoenician. I am extremely disappointed and would not want to ever repeat this event. Incidentally, I tipped the server over 20%, but still feel my enjoyment of this event was ruined and the Phoenician ignored my discomfort.
My mother and I went to holiday tea at the Phoenician to celebrate Christmas and her visiting from out of town. All of the staff we had the pleasure of interacting with were warm, welcoming, and genuine. We enjoyed the pianist and the beautiful view. The food was lovely and there was a good selection of very interesting tea blends. We hope to make this a holiday tradition.
We had the WORST experience at the afternoon tea. I had made a reservation on 12/7 for 145pm tea on 12/17. I frequent the Phoenicians Afternoon Tea - this was my third visit if the year, and a special visit to celebrate my daughter and my friend's daughter's 9th birthday. When we arrived, we were told by the afternoon tea manager that we are signed up for the "character tea" downstairs with princesses. I did not make a reservation for a "character tea", and I had reservation confirmation to prove that it was a reservation for "afternoon tea". The manager insisted he had no space for us, no food for us. I arrived at 140pm, and 45 minutes had passed. There were several tables large enough to accommodate the 6 of us but management rudely insisted they would not seat us and told us to go down stairs. This was a special occasion and we were not willing to share a noisy 15 people banquet table. We felt like we were treated poorly, and because we had three children with us, we should sit with the "princesses". Absolutely ridiculous- I mean this IS the PHONECIAN?! Due to our relentless and persistent effort to make our daughters day special they FINALLY seated us. We were there approximately 1.5 hours - the table next to us was unoccupied the entire time. But...they insisted they were at full capacity. Liars. Unacceptable. They blamed it all on Open Table! I hope I hear back from someone with an apology for being treating like garbage! Having said this, Wanda, our server is terrific - she's been my server many, many times and she's the most pleasant person!!!
Was it terrible? No. Was it what I expect from a five star hotel? No.
The refreshed lobby looks great and the holiday decor is very nice. The valet was excellent. Once inside we were greeted promptly and seated. The table setting looked lovey. The pianist was excellent.
One of the servers took our tea order and as soon as she left the table, another server presented us with the sandwiches. This seemed premature as we did not even have the tea at our table—and it takes 5 minutes to steep. So this felt very rushed. We selected our sandwiches and sat with them until our tea arrived and steeped—probably close to 10 minutes. So staff training needs to be improved.
We were seated against the wall and more than once, kitchen staff wearing their rubber gloves, passed in front of us with plastic bins for dishes or other back of the house stuff. It would be nice if there was another route for them to use.
The tea was very nice; we drink good tea at home. I got the darjeeling and my husband got the english breakfast. The sandwiches were okay; I took one of each, but not one of them was truly excellent or interesting. In my opinion the salmon was the best.
The scones were good as well as the cream, jam, and the lemon curd. I had a few bites of each one with the various toppings.
The sweets were rather disappointing. Admittedly at this point I was only able to sample a few. The chocolate dipped strawberry—I cut it in half because I could not eat the whole thing and I noticed that the strawberry was starting to spoil on the edge and this would not otherwise be visible with the chocolate on top. The other items were really nothing special. I took a bite of those on my plate, but did not feel tempted to finish any of them.
Overall, my impression is that the tea has large scale banquet catering feel—not the feel of a premium tea that I have experienced in other places. But the pricing is for a high-end afternoon tea experience, especially with a built in 22% gratuity.
Every time I come into town to enjoy the weather and views in Arizona, a highlight of my trip is to visit Natalie and Wanda for their lovely afternoon tea. The food is delicious, the ambiance is lovely, and the ladies always greet us warmly and remember our favorites. We love the new tearoom and the view. See you again in February!!
My daughter and I were on a Dad / daughter date. This was perfect - everything from the seating to the sandwiches to the desert was delicious. It is expensive at $75 per person, but you are not rushed, can eat as much as you would like and get the views and atmosphere of the Phoenician.
We have been attending the afternoon tea since its inception. Since this year's renovation and the new pricing, I am concerned the hotel is overpricing the afternoon tea which will lead to its end. I have taken my children here since they could walk, and there is no reason for such price increases. This is a confidential review.
As usual, service, food, and ambiance were impeccable- Wanda is the absolute greatest- generally loving the new aesthetics of the place, however- one glaring omission is the beautiful grande piano that graced the lobby, bar, and tea room for years, and added so much charm, elegance, and warmth to the space. It was frankly not only disappointing, but from one musician to another, devastating and insulting to see a musician’s fine instrument downgraded from a grande piano to a lacklustre, pedestrian, electronic keyboard. Alan’s talents befit the Steinway he used to play, and he deserves this instrument through which to display his craft. As do we, longstanding, local clientele (for decades!) who love, appreciate, and expect this level of musical expression and experience. No one needs to see the cords- the grande or even baby grande piano were designed for amplification in their natural design. The new space has more than enough room next to the bar to accommodate Alan’s piano. Bring it back!
Everything was wonderful, especially the staff and their impeccable level of service. However, I did find it problematic to receive a bill for $127.99 for Tea for two when the actual cost was $49.00/person. With that said, an automatic service charge of 22% was tacked on to the bill, as well as $8.43 for sales tax. Don't force me to pay 22%, let me pay the amount for top that I want to pay.
Food and service were great as always. The new decor is lovely, however the first table we were seated at was too high and too wide. We felt like we were too far apart to converse. We ended up not sitting in the actual tea room, which is very noisy, instead we sat out by the keyboard player. Changing seats made the experience perfect as we had a smaller table and could actually hear each other talk.
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