I always love going to afternoon Tea. The staff, the food, and the atmosphere are wonderful.
This Afternoon Tea experience was one of the most enjoyable that we have had. The service was impeccable, the staff friendly and accommodating. The tea was loose leaf and properly brewed, the food served for Afternoon Tea was varied, tasty, and beautifully presented. There was lovely piano music in the background and we were not rushed during our stay here. The elegant experience of enjoying afternoon tea in this beautiful hotel was a special treat at an affordable price. If we lived close by, we would visit as frequently as possible. Treat yourself to Afternoon Tea at The Grand America Hotel! You won't be disappointed!
Our server Janella was AMAZING! Service was polite, prompt and accurate. The food was top notch with a lot of variety. We have found a new tradition! Elegant and welcoming, loved it!
Was the third visit for me, but brought some family with that has never been to an afternoon tea before. They loved it! Menu was different than last time & was delicious! So much food for a little price. Only drawback was the convention in house let out halfway through our sitting and they stayed in the hotel lobby for the bulk of our stay, so it was relatively loud. But still a very enjoyable visit & we will be back! Service was excellent!
Afternoon tea is always delightful. The server was very nervous and struggled a bit with her words but I am guessing that she is new.
The first plate was tasty and interesting. The dessert plate was disappointing. The gumdrops are our favorite, but there were only two instead of three--are they being phased out? The white chocolate, blackberry tart is uninteresting, and the lemon-lime macaroon overly sweet. The sponge cake and cookie are afternoon tea staples, and while they are not my favorite the other items usually make up for it. Unfortunately, this time I didn't enjoy the dessert as much as usual.
There was a bug in my tea cup...from the sugar. We included our parking tickets for validation and the waiter forgot to return them and my credit card. Normally not a problem to walk back in after stalling traffic in the parking lot, but I'm in a brace.
Beautiful Hotel. I think the food for afternoon tea could be much better. Our server, Blair, made the occasion so special...we felt like a million bucks!
Everything great even my husband enjoyed! Menu great view nice just a nice day will go back
Came here to celebrate my mother's birthday. She has been wanting to have Afternoon Tea here for a while. Atmosphere is beautiful. We really enjoyed the young lady playing the harp during our visit. Our server Dan was so great. Very friendly and helpful. Overall, highly recommend
I haven't had afternoon tea since moving back to the U.S. from Europe in the Fall, and Grand America did not disappoint...it was lovely! The room feels very European, the service was attentive, and there was a nice variety of finger sandwiches & sweets. My friend & I ordered the Grand Traditions Tea, which included a glass of sparking wine and a fruit & cheese plate. We both agreed it was worth the extra money. My only complaint is that they didn't have traditional clotted cream (it was a citrus flavored cream). Probably won't go for afternoon tea too often because it is a bit pricey, but it's definitely worth the splurge once & a while!
Great experience, food was wonderful. Very enjoyable, definitely will be going again
The experience was very lovely. The service was great, the food was wonderful, and the environment was relaxing.
Was seated at a couch with a small table. The food was varied and fun. The tea selection was good. The Grand America has a nice ambiance and having live music (harp) really added to the mood.
Perfect for Mother's day tea. The service is always friendly and attentive, and I'm glad they've finally mixed up the menu. I will say that the "clotted cream" isn't really clotted cream, so be prepared for disappointment if you want something authentic. The tea options are delicious--they could perhaps be better about bringing hot water or a fresh pot more often. And you couldn't ask for a better setting--the staff of a wonderful job of making tea there a special occasion.
The rooms where afternoon "tea" was served were elegant. Live harp music added to the ambiance. The service was polite and friendly. We would have been more comfortable being seated at a table with chairs. One of our party was on a chair; two were on a couch being served from a coffee table. We found it awkward. The food choices were interesting and delicious. My daughters and I enjoyed a relaxed afternoon together.
Afternoon Tea at The GRAND AMERICA Hotel was lovely and memorable!
We went for afternoon tea and it was for my 5 year old little girls birthday. It was lovely! She had so much fun and felt so special. We had a wonderful waiter and the service was amaizing! The garden area was also very relaxing and beautiful too look at while having tea and then after wards walking around out in it was great. I have already highly recommended this too many people. We will definitely be adding this too our traditions list for years too come!
Our server was excellent. He was excited about getting to know us and telling us about the cuisine. He was also attentive, as was the assistant server also. I can't remember their names but we were table 2, April 28 @ 1:00 pm
We went there for my daughter's birthday. We were treated so well. The staff sang to her. The music was beautiful and so was the whole experience. We enjoyed it all very much. Thank you!
First time here and it was beautiful. The location in the hotel is just beautiful!!!
My only comment is that at other teas I've gone to, the selection of teas is a little larger. The sweets at this tea were great but the savory selection was not as good from my perspective.
I enjoyed the experience and would go again.