I took my mother here for Valentine's Day when she visited from out of town. The ambiance and history are like no other! Lovely selection of tea, pastries, and delicate sandwiches.
Fun adventure with family. Definitely an amazing experience
The space was amazing the food was good the tea was great! The waitress was upset when we asked for a few more sandwiches but when I had been here before I was told that they are unlimited. So for $40 not really sure if it was worth three finger sandwiches and some scones. But the time spent with friends was nice.
For more years than I like to admit, at least 4 generations of my family have enjoyed afternoon tea at The Brown Palace❣️The servers are articulate, professional, friendly and accommodating. The grand piano player was magnificent❣️ Our relaxing, lingering tea time was enjoyed immensely❣️Thank you❣️ Please do not ever change anything about this very special experi nce👍🤗❤️‼️
Poor service. Didn't ask about dietary restrictions, offer options or check on us. Overpriced for lower quality food; dry, stale scones, milk had particles in it and was warm, overall flavor pairings were not 5 star but mediocre. Advertised as having high standards but was subpar in terms of food quality and service. Would have been justified if lower price but the overall experience was somewhat tacky with a pretense of elegance.
Tea was a disappointment. We were seated right next to the piano and it was impossible to talk. It was actually a relief every time the pianist took a break between songs. All three of us were relieved when the experience was over and we left. No one should be seated RIGHT NEXT to the piano.
The food was ok, but nothing special. The scones were good. The cucumber and egg salad sandwiches were soggy. The sweets were extremely sweet and akin to what you might get out of a candy box.
I left a message for the food and beverage manager to give feedback and have not even received the courtesy of a call back.
I am from New Mexico where we have excellent Teas at St. James Tearoom an St. Francis Hotel.
Pretty pricey for what you get, service was good, band was good, loved they had a cigar lounge so close
By, we had a good time probably a one time deal.
The service and food was very good, the atmosphere was so nice. A great place for girls get together. I would also go there for happy hour.
Put on the reservation that it was for a 30th birthday but no one acknowledged it even though several other tables got a song from the piano and a treat. Otherwise very good.
We had an unfortunate experience. We were served moldy food. After bringing it to their attention we were told they had issues with rotating food. They didn’t offer ANY form of compensation. It was unfortunate, because I am an afternoon tea aficionado, and this was my first visit. I have two more reservations for the Brown Palace booked, so I’m hopeful for a better experience next time. I won’t write off any place for one bad experience.