A Voce Columbus, located in New York City�s Midtown, serves Italian cuisine in an elegant atmosphere. The restaurant aims to serve simple Italian favorites with a modern twist. A Voce Columbus has a full bar that includes an extensive wine selection including Italian wines and domestic wines.
Try the fried calamari or the asparagus with quail egg and mint to start out your meal at A Voce Columbus. Choose from dinner items like the polenta or the veal. Choose the prix fixe menu and enjoy a five-course meal chosen by the restaurant�s chefs. Top off your experience with a cocktail and a dessert like the strawberry dolci.
I received a confirmation from opentable. I called the restaurant and the recorded voice said they would call back. I did not leave a message because I had received a confirmation from opentable. I arrived at the restaurant and it was closed. Any restaurant that cannot manage technology in today's environment does not deserve patronage.
We were planning to test restaurant for out of town guests in September. We will definitely not ever go to to this restaurant again.
When we booked at open table it said 22 people had booked that day....did they suffer the same disaster?
How does opentable protect its reputation? In future, it seems you need to make a personal reservation....as you do not seem to be able to rely on the technology. Sad.
It was very upsetting. When we arrived the restaurant was CLOSED!!!!!!
Well, i hate to say it, but you definitely need to get your records straight. There was not only no reservation, but the restaurant was closed. It seems to have been closed for awhile
On Aug 22, 2016,
Restaurant was closed. Out of business? No one answered the telephone when I called. Made reservation on opentable but had to dine elsewhere...
Despite a confirmation email we arrived to find the door locked and no sign or any indication of what was happening. Very surprised to see A Voce operate this way. Needless to say it was embarrassing. We've heard nothing from them directly since.
The restaurant is permanently closed even though OpenTable booked me for it.
When we got there, the restaurant was closed. No one notified about it. We went for nothing. Very upsetting!
Restaurant was actually permanently closed when I arrived. Very embarrassing and inconvenient.
The prix fixe was a great value for lunch, and the meal was excellent. It was a great location and ambiance for a business lunch, except the amount of time to complete the meal. The wait staff was not attentive. Or lunch took 2 hours, which is excessive for a business lunch when people need onto get back to work. It was difficult to get our check at the end as well. It's as simple as asking if you're on a time limit for lunch for all guests, or especially when all parties are wearing suits and clearly coming from the office. I realize a prix fixe is three courses, but they still need to be cognizant of time constraints. The restaurant was not busy at all, so it was not because the kitchen was backed up.
Very good place to enjoy Italian food. The salmon with avocado appetizer was wonderful, as well as the salad with a slight balsamic dressing. The main was delicious, although the proportion was a little on the light side. A Voce also served one of the best desserts in New York; not too sweet while maintaining a very elegant fragrance that held various exquisite textures. Definitely recommend eating the lunch special.
We came for my mother's 70th birthday and were absolutely delighted. The staff were so nice and really helped to make the occasion feel special. The food was incredible, and that's coming from a family of foodies. Thanks so much for making my mom's birthday such a memorable evening.
Although A Voce Columbus was listed as participating in Restaurant Week and we asked for the Restaurant Week menu, we were told that it wasn't participating. Assuming I had made a mistake, we ordered from the regular Prezzo Fisso menu (at $35 instead of $29). Upon returning home, I checked OpenTable and confirmed that A Voce Columbus is listed. Upon calling the restaurant, I was told that only their Madison Avenue location participated. I quoted OpenTable and was told that Open Table was mistaken. I was told that my confirmation should have reflected the fact that A Voce Columbus didn't participate. It didn't. I requested a $12 refund and was told to forward my confirmation to them and they would "consider" it. I've heard nothing.
This is just plain bait and switch. If A Voce and OpenTable have a "miscommunication" (that's the word the representative used), that's their problem. It shouldn't have been mine. The communication to me was unambiguous.
A proper response should have been an immediate apology followed by the immediate offer of a refund of the price difference. Putting the onus on me to provide them with documentation, freely available to them, the presence of which they even acknowledged and then offering to "consider" a refund shows a deeply flawed understanding of customer relations.
The food was great, the ambiance was lovely, the service was attentive and unobtrusive but customer relations are awful.
Mixed feelings..first of all, we were seated at a dirty table with a dirty bread plate and crumbs on the seats. Second, we were there for restaurant week. When I asked for that menu the manager told us they don't participate in restaurant week at this location. (It was advertised.) Third, there was miscommunication between the waitstaff and it was complicated to order our water and wine. It was almost a spoof comedy of a restaurant on opening night. However,
once the food started coming out, everything was delicious and it was a great meal.
So, full stars for food, lose a few for service and presentation. The manager covered the wine ($35 bottle) for our inconvenience, but I still think it's a shame I can't give a rave review here. Order the gnocco fritto!! With prosciutto...One of very few places in NYC you can get this. Also the goat cheese ravioli were full of flavor. Some nice inexpensive wines on the menu.
Service was extremely slow today. Disappointing
went in for restaurant week because they had it posted on the website and after ordering drinks and spending about 30 minutes there, then we were informed they wouldn't be honoring the restaurant week dining experience... No bueno.
I understand mistakes and errors happen but do something for the customer. Anything...