Steak was fatty but server replaced with another cut.
Waiter was excellent, very personable. Enjoyed our dinner!!!
Phillip was phenomenal! Everything we ate was just above an beyond our expectations. We are huge foodies and winos. Selections were top notch. Plus huge bonus they have cigars in the lounge.
Great service, great location, the food was awesome. id i had to complain the stone crab claw was OVERPRICED for what you get. The fish special of the day (snapper) was GREAT as was the scallops and lobster soup. Would highly recommend. Prices are high BUT well worth it. Key lime pie and the coffee was a great way to finish off the meal.
Great old style atmosphere. Great dark wood bar with a solid lounge singer doing some traditional Las Vegas style.
Sat outside looking over the boats at dock.
Good wine list. Service good. Class place.
I suggest you keep it simple and enjoy the fresh seafood.
Extensive wine list. My husband ordered the special sea bass and the fish was mushy. I ordered the grouper Oscar and found it lacked flavor. The salads were average and the appetizer lobster and escargot was also just ok. Expensive dinner but left feeling very disappointed. Will not return to this restaurant
Excellent as always
This restaurant is a legendary place so we had to try it. We dined inside and it was wonderful. It was air conditioned and the views overlooking the bay were outstanding. We had lobster dishes and I highly recommend. Also have a cool bar.
Very nice restaurant, nice views of the marina and ocean. The food was great! Service was good!
Excellent service and superb meal. But remember to save room for their outstanding Banana Foster dessert!
Great service. Great food Relaxing atmosphere. Will return again
It was a great experience. Waterfront has a beautiful view and food was fantastic.
The problem was all waiter related. The waiters name was Mark, trust me if you get him ask for a different server or leave. I ordered surf and turf. My filet was grossly over cooked, i had ordered it rare plus it came out medium well.
The replacement was out 20 minutes later and had been cut into to check the temperature. The manager took the meal off of our bill for the poor service.
We were celebrating our anniversary and had made the waiter aware of this. A&B ‘s policy is to give a complimentary desert for special occasions. Our waiter was nice enough to charge us for that too.
It’s a shame that an establishment such as A&B has people like Mark working there. If he doesn’t like his job he should find another profession. The restaurant should not. Have servers like him working there at their price point.
The outside seating is so Romantic
one of our favorite places to appreciate all that Key West has to offer from a table with a glass of fine wine and delicious food
Outstanding in every way! Food prepared perfectly and service was on point!
Nice view from outside table overlooking the Harbor Walk. Reservation did not ask for inside/outside dining option....so the 7PM reservation took 45 minutes to seat.
Everything was good, EXCEPT my Lobster Tail came out raw and unedible! By the time the server checked back on dinner, everyone was done and we did not want to wait around....so my $70 surf-n-turf turned into a fillet dinner. Augratin potatoes were excellent and steak was properly prepared and tasty.
When your name has "LOBSTER" in it, you should not serve it raw! Shame on them.
It would have been nice to see a manager or someone besides the server to let us know they care and were sorry. Oh Well... well spend $400 somewhere else next time in town.
Waiter was courteous and knowledgable of the menu.
Food very good, place really nice i advise the outside tables. You need to be lucky the blond host is really nice the brunette is not, third time i had dinner here third time she made me wait for no reason with a table booked. The blond host finally sorts it out.
Wonderful food and view from balcony. Amazing lobster bisque and fresh Caesar salad. Lobster entrees great, too. The only reason it doesn’t get 5 stars across the board from me is the lounge which has live music is smoking and you have to walk thru it to get to the bathroom. The smell is stifling. I think there is a bathroom in the bar downstairs I would recommend using instead.
We were warned prior to coming to A&B that it was overrated but we decided to go anyway: you can’t beat the view that is for sure. Our waitress was nice and was fine, nothing over the top. The table next to us sent their food back because it was cold. Our oyster Rockefeller came out and the cheese on top was not melted. We didn’t say anything or send back. Then the entrees came; there was four of us and three out of the four were fine. The order of theNew York sirloin was ordered medium-rare and it came out well done. Now two other people at the table also ordered medium-rare and their entrees were fine. The steak was sent back to the kitchen by the waitress. About five minutes later the manager comes out with the same steak saying look at it again I think the lighting is off it is medium-rare. Everyone at the table shocked. Finally the manager went back to the kitchen to have a new one cooked. The manager comes back out again, this time the meat is bloody raw. At this time almost everyone is done eating at the table. In fact the wait staff has already cleared a persons plate when the steak finally does arrive. The third shot the steak is done correctly. Never see the manager again and he never apologizes for the inconvenience. The waitress then gives a “free” dessert. That is all the restaurant did, the cheap way out. Nothing else was taken off the bill. Although none of this is fault of the waitress, the lack of the manager “managing” is shocking for such I high end restaurant.
Overall, it's a nice restaurant. However, the entree sizes are small for the price. We ordered a bottle of white wine and it was warm. Had to keep it on ice for about 15 minutes before we can drink it. Too expensive at A&B and definitely not worth that kind of money.
Great service and meal. A bit fancy for me, but that’s not a bad thing!!
A & B Lobster House is a wonderful old Key West restaurant with delicious food, great service, ambience and beautiful seaport views. Our Server, Phillip, was very knowledgeable, gracious and fun to meet. We celebrated a birthday and he brought a complementary delicious piece of cake!
Great food great service
Service was outstanding and the food was just as good. I would highly recommend this restaurant. It is superb on every level.
Excellent. Do not understand negative reviews at all!!!! Exceptional service, food, atmosphere, everything! I would highly recommend to all my dearest of friends. We had so many things off menu- all was lovely! Just wonderful. There wasn’t anything we tasted that wasn’t exceptional. Warm and wonderful atmosphere. Right on the water. Service was over the top. Our waiter was on the ball. Never rushed up. We have 5 courses and took our time. He was superb. Exceptional
Picked this place because of online reviews and we were disappointed . My dinner was cold when it came out and after trying to track down waitress to fix it my husband was already finished with his. Wasn’t much better when it came back but at least they did the right thing and removed it from our bill. At this price point I expected much better!
The lobster bisque is to die for. It is the best one I have ever had. The ceasar salad is a very good one as well, it comes with a large piece of fried parmesian on the side. The grouper oscar is always fabulous. The scallops appetizer for dinner was divine! This is one of our favorite places to eat when we go to Key West.
50th Anniversary, A&B made this a very enjoyable experience, the atmosphere & service was
excellent. We would recommend this Resturant to all our friends.
Our waitress had no personality. She looked like she was bored and needed to get this meal over. The bus boy spilled water and ice on my left leg and and sneaker, really saturated my feet, socks, pants and never even offered an additional napkin to help soak up the water. Minor appology, nothing too convincing. The grouper (my favorite fish) was saturated with sauce, masking the taste of the fish. We asked the waitress to turn off the overhead fan as the place was very cold and the heater near out table was "out of order". Turning off the overhead fan took over 45 minutes, each time we inquired about the status of our request we were told "we're working on it". All in all a terrible overpriced meal and we will never go there again.
Most all of the surrounding restaruants were packed except this one. Now I know why.
All ok but lacking a little in atmosphere
I had the streal au poivre and it was good; not the best I ever had, but good. My friends split a filet and a lobster tail and really enjoyed it.
We had a big party celebrating a birthday and they gave me the table I requested outside with a great view. The staff was friendly and food was delicious!
Great restaurant, excellent seafood. The service and server - Mark - were amazing' professional, prompt, and very courteous.
Très bon restaurant au service irréprochable. Très beaux homards, notamment un homard du Maine de 2 lbs qui peut se manger à 2.
Belle terrasse avec vue sur le port.
My family and I vacationed in Key West and chose A&B Lobster House to celebrate my 50th. We were seated outside, beautiful view and the heat lamps were nice since it was a bit chilly. Our server DJ was amazing! I am a server myself so I truly appreciate good service. DJ was knowledgeable, funny and personable. And the food! Seriously it was on point, the best meal we had all vacation. My oyster Rockefeller app and grouper Oscar entree were both A+++ and the Key Lime pie brought out for my birthday was Yum!!! Thank you for making my 50th bday celebration dinner one for the books!!
Our waitress was very nice and the beet salad was very good. Other than that, the food was mediocre at best, and we had to send a meal back because it was not hot, came back and it was still not hot so we sent it back all together. There were no accommodations made for someone in our party not having a meal. Would not recommend and would not return.