Always excellent. Love the Cobb salad. Best in Roanoke.
Our experience is normally good across the board. However, the service experience was fair/poor. We waited 40 minutes for our meal even though the restaurant was not at all busy (20% occupied). Our waitress was not busy either.
Food was OK--nothing outstanding. Service included waiter's failure to put in one of our four orders (?), so one diner had to wait an extra twenty minutes for her food. Service was slow overall, white wine wasn't chilled. Restaurant was moderately busy (Saturday night) but the staff seemed overwhelmed. We won't be going back anytime soon.
I ordered the grilled shrimp caesar salad. While it was delicious, the serving size was SOOO small, like an appetizer -- I was very surprised, and commented to the manager, who made NO effort to apoligize or "to make it right." Even our waitress was sympathetic! My husband's salad was served in a large bowl, which made mine look even more pathetic. The green part was a piece of romaine -- small enough so that it could fit on a small rectangular plate. Also, don't get any ideas that you'll be served a full glass of wine.
I’ve been in Roanoke for quite a few years and never knew this place existed. A good bar / tavern in Roanoke. I was impressed.
Consistent good value
Food was not good at all for the price. The everything on my plate including the broccoli was overcooked and did not taste fresh. The ribs were tough even though on the menu they say its "slow cooked." The barbecue sauce used on the Chicken app and ribs tasted pretty cheap. (Like the Sweet Baby Rays BBQ sauce. However, the Philly Cheese Steak was pretty good. The waitress was also so busy she didn't talk to us about the menu, inquire about whether or not it was our 1st experience there or anything. The appetizer took almost an hour to come out, even though we made reservations. The take away is that the food is not worth the price you pay for it, but if you're just looking for a place with a nice atmosphere, this is the place for you. We were excited to check out this place for so long and disappointed in our experience.
This visit on 3/26/18 was average at best. The food is usually better, but tonight my blackened swordfish was dry/overcooked. The flavors were good, but the fish was really dry.
The dessert sounded great, but was a letdown. Bourbon peach cobbler turned out to be flavorless, with a dry crust. We asked for a scoop of vanilla ice cream to help it. No vanilla ice cream. No whipping cream, nothing. Not their best effort on a Monday night.
Good food and service.
They never brought us any bread and I feel for the price it should have been a better experience
This place is in dire need of an intervention. They seriously ran out of water glasses. We had to wait for nearly 30 minutes to get a glass of water. Our well-intentioned server was very apologetic and seemed to be trying her best. But, whether it was the bus staff or kitchen or whatever, it was very SLOOWWWWW. The food was average. I have to believe there are better places in Roanoke.
Great atmosphere. Friendly. Food had great flavor. We will definitely eat here again.
I usually go for lunch, but decided to head over for dinner for the second time. This really is a good place. Love the brugers -- best around. Also the diver scallops or the specil Monk Fish we had on Saturday night with the lobster fritters -- excellent....Really need to eat here more for dinner.
I love the food at 419 West, but the wait for food was an hour! Our waitress kept apologizing, but it wasn’t that busy. Everyone at the table was ready to leave and go to Waffle House. Finally our food arrived and it was hot and good. Our group voted not to go here anymore unfortunately.
This is my go-to place when I have a business lunch or looking for a good healthy bite. They do make the best Cobb Salad in Roanoke so no reason to go elsewhere. I love it.
Reservation not honored- gave away table requested! They don’t seem to pay attention to open table!!
The food was good and the atmosphere was solid. However, it would have been nice if they offered a anniversary package. Also, the seating was torn.
Delicious food and great service! We had a fabulous time! Will definitely return!
The wait staff is so pleasant and the food is amazing. I just wish your hosts were not visibly on their cell phones at the host station.
Valentine's date... had a table reservation for 2. Finally seated after 30 minute wait. The server greeted us and continued to talk about how "crazy busy" it was and how frazzled she was - lots of excuses before we even ordered. Once our food finally arrived after 45 minutes, one entree was burnt and inedible. I cant believe they served it. We received no drink refills, had to ask for bread three times as wed waited.... it was the a bad experience. The server offered a box to take the burnt meal home. Heck no! And no, i wasnt paying for it either! While this wasn't our first time dining here (previous times were good) this may be our last time. Overrated, over priced, poorly managed.
Been here many times, never disappoints. Clean cut and professional staff, really good food and a nice atmosphere. Some may say it's pricey but you get what you pay for. Well worth it a go to restaurant.
Excellent service. Good value for an upscale evening experience. Best Blue Cheese dressing I’ve ever had. Server very attentive
First time there. Really enjoyed it. Staff was great keep glasses filled did not have to wait on anything very friendly. Steak was the best I have had in a long time. I will be going back again.
Always a great meal. I love the Cobb Salad. Best in Roanoke.
So a few things....on the positive the food and service have improved since our last visit. Great job, clearly management and owner have taken notice of these things. Negative side...this restaurant is in need of a moderate renovation. Our seat at booth had a giant tear, as did some other seats we noticed while being guided to our table. Additionally, there were massive amounts of water stains on the ceiling, as well as paint flaking off and parts of plaster just hanging about to fall into someone’s food and/or drink. Hoping some of these issues will be addressed and fixed before our next visit.
Very disappointed with length of time we waited for salads and it was only half full. Very mediocre experience. Won’t return any time soon.
Food was good as always. Waitress didn't give us bread and refilled drink with unsweetened tea.
Two of us ordered the prime rib sandwich. One of us order the shrimp and grits and one ordered the chicken parm. The only meal that was enjoyed was the shrimp and grits dish (which my daughter said was great!). The prime rib sandwiches were over cooked and mostly "roll". The chicken parm was tasteless.
Our waitress was friendly and serviced the table appropriately. The atmosphere is nice...we had never been before. It was my daughter's birthday and restaurant choice.
Food was good for the area. One of the better restaurants and a non chain which is loaded in this part in Roanoke. Server was good, but the kitchen was extremely slow. Was having a great time with family, so it wasn’t really a worry, but it took about 45 Mins - 1 hr for 3 dinners to come out after an appetizer. Server was apologetic but there was nothing she could do. Menu is large (almost diner like) and could be paired down. Would eat here again, but atleast I know not to go there if I’m starving or in a rush.
Went there to celebrate a milestone with family. Solemn, unfriendly hostess seated us and as she walked away said “We will get you some menus when we have some”. Server came and took drink orders then asked if we got menus. We said “no”. She came back with two menus (we were a party of four) and told us they were the only menus she could find. Server came back with our drinks and told us she would bring us bread when “some became available”. We never got any bread. As we were finishing our entrees, the server asked if the check was “all on one”. We said “yes” and she bolted away before any of us could speak. She never offered us dessert, which my daughter was looking forward to. Food was good but not great. All in all, a disappointing experience.
All good man
My go-to place ofr any type of business meal. It is close, convenient, and the food is great 419 makes the best Cobb Salad I have tasted here in Roanoke. Also the Philly Cheese steak is highly recommended. Cant go wrong here for lunch or dinner.
Food was great but sat 15 minutes at table before someone even came to the table..another customer told their server that no one had came to our table..once our waitress did come (which was not even her table) service was excellent
The food was really good, but the service was poor. After we were seated it took 15-20 minutes before a server came to our table to get drinks and order. Everything else was good, but the service was lacking
Great meal fast service n wait service was excellent especially for New Years Eve
Stuck in the library with raucous group despite having reservation (No one else was in this room so why us?). Food was tender but bland. Dirty silverware and waitress seemed put out when asked to procure a clean set. Overall not a nice visit.
Our steaks were delicious and cooked perfectly!! Our waiter was attentive but not intrusive. Great experience!
Had an 8:00 reservation and arrived at 8:06 and was told the dining room was closed and we could sit at the bar. Manager sat us in the dining room and he was very nice. Ordered drinks and it took about 20 minutes to get them and we may have had 7 ice cubes for the entire table. 2 of us ordered martinis, one arrived full, the other half full and tasted like vermouth and water. Have been here an hour and a half and still waiting on our entrees. Appetizers consisted of greasy wontons with cold cheese dip and soggy spring rolls. Wallpaper is peeling off the walls and they just brought out rolls with cup saucers. Server never asked what temperature we wanted our steak. We all enjoyed looking at our empty glasses and dirty appetizer dishes while trying to choke down our entrees; afterall they only had an hour to remove them. I will never come back to this horrible place again. If I could do it over again, I would have gone to the Waffle House next door and had better food and service. Merry F'n Christmas
Upon arrival there were not too many tables filled, but multiple families arrived after us and were served before our 4 sandwiches made it to the table 50 minutes later. The food and ambiance were excellent. The crabcakes were some of the best I have ever had.
it took 1 hour and 15 minutes to get our food!the waitress had too many tables to service.
Slow service tonight due to a couple of large groups. Our server worked hard to compensate for the long wait.