Nearby points of interest

  1. Distance: 0.37mi
  2. Distance: 0.51mi
  3. Distance: 1.12mi
  4. Distance: 1.35mi

Nearby points of interest

  1. Distance: 0.37mi
  2. Distance: 0.51mi
  3. Distance: 1.12mi
  4. Distance: 1.35mi

About 419 West

419 West was opened to the public in May of 2002 by Roger Neel Jr. and Al Pollard, the same operators that started Corned Beef and Company and Frankie Rowland's Steak House. The building was remodeled to the current state with the addition of a perfect dome in the middle of the dining room, a hand built mahogany bar, two private dining rooms, and a state of the art "open" kitchen. The kitchen features a wood burning oven for our pizzas, and a charcoal grill seasoned with hickory chips, for our ½ Pound Certified Angus Beef hamburgers and St Louis Style Ribs.

The style of food is considered American with slight influences from the around the world and all over the United States. Whether you would like a multi course sit down dinner or are just stopping in for a hamburger or a pizza, we have menu items to suit your wants or needs. We would love the opportunity to serve you, so stop by to try one of our simple yet elegant dishes.

3865 Electric Rd
Roanoke, VA 24018
View Larger Map

Dining Style:
Casual Dining

Cuisines:
American

Hours of Operation:
Lunch: Daily: 11:00 am - 4:00 pm; Dinner: Sunday - Thursday: 4:00 pm - 10:00 pm, Friday - Saturday: 4:00 pm - 11:00 pm

Cross Street:
Bernard Ave

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(540) 776-0419

Website:
http://www.419-west.com/

Catering:
Full catering menu available online at www.419-west.com

Executive Chef:
Ted Polfelt

Private Party Facilities:
419 West has two private event spaces, the Backroom and the Lounge, which can be reserved for private parties, business meetings, and other event functions.

Private Party Contact:
Callie Jones/Andrew Snider: (540) 776-0419

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

419 West Ratings and Reviews

5
4
3
2
1

4.1

Overall Rating

based on recent ratings
food

4.0

service

4.1

ambience

4.1

value

4.0

Noise

Moderate

94% would recommend it to a friend

Good for a Date (5)
Bar Seating (4)
Special Occasion (4)
See All
Good for Birthdays (3)
Business Meals (3)
Good for Anniversaries (3)
Good for Groups (3)
Great for Lunch (3)
Neighborhood Gem (3)
Great for Outdoor Dining (3)
Fun (3)
Casual (2)
Cozy (2)
Creative Cuisine (2)
Happy Hour (2)
Sunday Lunch (2)
Worth the Drive (2)
Disabled Access (1)
Fit for Foodies (1)
Handcrafted Cocktails (1)
Hot Spot (1)
Notable Wine List (1)
Quiet Conversation (1)
Romantic (1)
Vibrant Bar Scene (1)
Sort by
S
256 reviews
Loading Reviews ...

 
·Dined 6 days ago

Made reservations 5 weeks prior to our date and once we arrived we asked to have a bigger table than the one she was seating us at. The hostess informed us that there we other parties coming in and needed to save the table next to us for those reservations. I explained we had three bigger guys and in order to sit comfortably it would be nice to spread out. We didn’t argue just sat where she had our table only to be at the restaurant for over 3 hours and the extra seating next to us was never used. We did however have three tables behind us that were being occupied by several teenagers and the noise level was horrible. The ceiling made it as the kids had mega phones shouting in our ears. We couldn’t hardly visit because it was so loud. It was our first time at the restaurant and I’m not sure if I’d ever be back.

Was this review useful to you?Yes·No·
food4
ambience2
service5
value4

 
 (Washington DC)·Dined on November 18, 2017

Enjoyed our meal. Service was excellent. Our waiter Alec was top notch. Great atmosphere.

Tags: Hot Spot, Neighborhood Gem, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Richmond)·Dined on November 17, 2017

A great restaurant....that once was. Typical of those that have been successful in the past and continue to let things slide relying on their old name. The "Metro" of South Roanoke. Food was mediocre at best. Server forgot to put in our order, then MR Ribeye steak came out WD flank steak with non-mentioned cream sauce all over the top of it. Crab cakes looked like a 2 ounce balls of fluff. There wasn't a single thing redeeming sans enjoying a glass of wine in the bar area. That seems to be the new 419 reliance. The bar...and it's scene.

Was this review useful to you?Yes·No·
food3
ambience4
service3
value2

 
·Dined on November 13, 2017

I had a great time at 419 for my birthday!! Our waitress was super nice and the food was tasty!! I plan to come back with more people so they can get the experience as well.

Tags: Fun, Neighborhood Gem
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Charleston)·Dined on November 12, 2017

Waited 1.5 hours before getting food. There were 4 of us. Once food came it was cold. Was told manager would come but we never saw manager. Was our first and last experience there.

Was this review useful to you?Yes·No·
food2
ambience2
service1
value3

 
 (Charlotte)·Dined on November 11, 2017

Visiting from out of town - Made reservation via OpenTable - got seated immediately - that was the high point of the evening. Placed order at 6:40. Had to ask 2x for bread, and multiple times for bread - finally told they were out of bread - brought cold hand cut chips. Was informed multiple times - ‘ your food is coming up .....” asked for manager at about he 45 minute wait mark... 59 minutes (not that we were counting) after ordering - food arrived - still no manager - which was just as well. Chicken for Guest 1 was cold, Fries for guest 2 were missing and Swordfish - that was ordered medium rare to medium arrived at a toasty 450 degrees - beyond well done - tough and dry. Manager timed arrival with our food to apologize. I voiced our concerns very politely - sent back the inedible swordfish - Guest 1 & 2 ate most of theirs - & we left. Food was comped - I had Peanut Butter & Crackers with Bananas, Honey and Blackberrys - at our hotel. Not really upset - just disappointed that as a business dinner was totally destroyed by inedible food and giving them an hour of our life that we will never get back. To their credit they tried to minimize our unhappiness - I’m sure this is a rare occurrence here - place looks great & has great reputation. Staff was nice & professional - maybe stretched to thin.

Was this review useful to you?Yes·No·
food1
ambience3
service1
value1

 
·Dined on October 26, 2017

Fabulous food!!! Can't wait to travel to the area again. It is now on the list

Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

 
 (Richmond)·Dined on October 20, 2017

We were seated quickly. One side of seating had a rip in the seat bottom. Service from the kitchen was slow. Restaurant was not crowded.

Wish it could have been a more enjoyable time!

Was this review useful to you?Yes·No·
food2
ambience3
service4
value3

vip
 (Richmond)·Dined on October 18, 2017

This was a business meal to celebrate an excellent sales month for a Clint and his spouse. They p8cked the restaurant and it was a good choice. We all had sandwiches and salads and they were all very good. My chicken salad wrap was excellent and the portion was too much to finish. The salads were fresh, dressing on the side. Service was very good.

Tags: Quiet Conversation, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (Richmond)·Dined on October 8, 2017

This was our second time going to 419 for brunch however will be our last. We arrived for our reservation at 12:30. It took forever to get our drinks then we did not receive our order until almost 1:30 and still one complete order did not arrive. When expressing our complaint for the amount of time it took to get our food we were once again told the exact same reason as the first time, “our kitchen has a problem when trying to serve brunch.” My suggestion, then stop serving brunch!!! The only thing the “manager” on duty could do was say, “I apologize.” I think he had a limited vocabulary and could use additional management training. If your kitchen is struggling that hard then go behind the counter and help the employees instead of just standing there doing nothing. He seemed to get irritated with us complaining. It’s a shame the service is so bad here, we absolutely love the ambience and food at 419 but they desperately need new management, kitchen or wait staff to be successful and survive!!!

Was this review useful to you?Yes·No·
food1
ambience3
service1
value3

 
 (Richmond)·Dined on October 1, 2017

A nice find on our passing through from Blacksburg. Food was great although the Neptune omelette could be enhanced with a little sauce. Will definitely go back.

Was this review useful to you?Yes·No·
food4
ambience5
service4

 
 (Richmond)·Dined on September 30, 2017

Limited waitstaff but multiple hosts. Waited a long time after being seated before a waitstaff person asked if we had been helped. Once our order was placed the meal came out quickly. Never saw staff again until we asked for the bill. Food & wine were excellent

Was this review useful to you?Yes·No·
food5
ambience4
service3
value3

 
 (Philadelphia)·Dined on September 20, 2017

Broad menu offering a higher-end diner feel. Not quite the wood wine case type place the initial ambiance attempts to convey.

Our table kept to sandwiches and pasta as the steak and fish prices were high with low expectations given the breath of the menu. (Less is more, assuming you do the less well). According only comments I can offer is that the prime rib sandwich was quite good, but I've rarely see so little meat surrounded by so much bread. Was the kitchen surprised by receiving two orders and didn't want to say they only had a portion for one? House made chips are over cooked and were likely cooked earlier in the day as they offered no sense of texture of a recently cut and fried potato.

On the subject of potatoes, how does a semi-steak place not offer baked potatoes?

Overall food service was slow and pasta dish seemed to be forgotten by kitchen as it was late to the table and hardly looked like something a chef would approve. Sandwiches were light on the protein and heavy on the carbs. Staff started to clear table while some members were still eating (big etiquette error in my book), and waitress made no apology that one of four meals was greatly delayed.

Maybe just consider 419 for lunch or the bar. As a dinner restaurant there are better places for your dollar.

Was this review useful to you?Yes·No·
food2
ambience2
service3
value2

 
 (Richmond)·Dined on September 11, 2017

We had a wonderful dinner with our family who recommended we go. What a great choice would love to go again .

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on September 10, 2017

My parents live in Roanoke. Every time I visit, 419 is my 'go to' restaurant. I love their oyster salad.

Tags: Great for Outdoor Dining, Great for Lunch, Good for Birthdays, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Richmond)·Dined on August 28, 2017

Great as always. Love the Cobb salad for lunch. Best in Roanoke

Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (Raleigh)·Dined on August 13, 2017

We went on a Sunday when they appeared to be short staffed. The wait staff was fine, but the food took an hour to come out and was not what we ordered.

Tags: Comfort Food
Was this review useful to you?Yes·No·
food2
ambience3
service3
value3

 
 (Washington DC)·Dined on August 12, 2017

Very slow service, the chili was cold, the lava cake for dessert seemed microwaved, the old fashion was awful. When the service was really slow, no manager came over, the waiter just gave us free desserts (which the ice cream was good, but the cake was hot on one side and cold in the other). I honestly wouldn't recommend this to anyone.

Tags: Casual
Was this review useful to you?Yes·No·
food3
ambience2
service2
value2

 
 (Baltimore)·Dined on July 28, 2017

This was my first visit to this restaurant and I can't get over the great experience. Noelle was our server and really was the best server I have had in Roanoke. Can't wait to go back!

Tags: Tasting Menu
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Richmond)·Dined on July 24, 2017

This is one of my "Go to" restaurants in Roanoke for business meals and also for meeting friends. The food and service are always excellent and the staff is very knowledgeable and friendly. The menu options are not exceptional but adequate and they are all prepared with care. They also have outstanding pizza from a brick oven if you want to go that route. Parking is usually at a premium so I suggest that you arrive a little early.

Tags: Bar Seating, Happy Hour, Good for a Date, Great for Lunch, Vibrant Bar Scene
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

vip
 (Richmond)·Dined on July 9, 2017

Food and service as always very good. We eat here often and always enjoy. For the best Junk food get the chips covered with cheese and bacon. They make their own chips

Tags: Business Meals, Comfort Food, Great for Outdoor Dining, Quiet Conversation, Casual
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

vip
 (Richmond)·Dined on June 22, 2017

John was waiter. We sat outside. He was very attentive as was the kitchen with my guests' allergy needs. Always have good experiences at 419

Tags: Kid-friendly, Great for Outdoor Dining, Notable Wine List, Romantic
Was this review useful to you?Yes·No·
food4
ambience5
service5
value5

vip
 (Richmond)·Dined on June 21, 2017

This restaurant is a favorite because the food and service are always dependable and very good. I ordered the chicken salad which is made with sliced grapes and almond slivers and is very good. She had a chicken salad rap which s also report as very good. And he had a large salad and also gave it high marks. Paring here is dicey so you may have to park in the rear or next door. Also, some of the tables in the center of the restaurant bounced your conversation to other parts of the room so pick a booth if your conversation needs to stay private.

Tags: Great for Lunch, Bar Seating, Business Meals
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (Richmond)·Dined on June 18, 2017

Really great food, was there to celebrate Father's Day. My dad really enjoyed it! Would definitely go back.

Was this review useful to you?Yes·No·
food5
ambience4
service4

vip
 (Richmond)·Dined on June 12, 2017

Eat there regularly. Ordered the shrimp and grits. Very good but for the price, three small shrimps were not worth the $17 price!!

Was this review useful to you?Yes·No·
food3
ambience5
service5

 
 (Richmond)·Dined on June 11, 2017

The food was amazing ! And staff was very friendly

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charleston)·Dined on June 9, 2017

This was our first trip to Roanoake, VA. We decided to have dinner our first evening at 419 West due to its top 10 rating on TripAdvisor. We arrived for our 7:00 reservation, were greeted warmly and seated immediately in a cozy booth. The only problem was the restaurant was a little too warm and cozy. The temperature reading on my glance at the thermostat was 79 degrees. We were already sweating when our order of drinks arrived. We placed our order at 7:15 and our food arrived at 7:50, 35 minutes later. The food was very tasty but the heat and the flies buzzing around the restaurant made for an unpleasant experience. I would recommend checking to ensure the A/C is functioning properly before dining at this particular restaurant in the future.

Tags: People Watching
Was this review useful to you?Yes·No·
food4
ambience2
service3
value3

 
 (Atlanta)·Dined on May 29, 2017

Food quality was less than mediocre. Only three of the four diners were serve together. The fourth had to wait another 5 minutes for an entre salad.

Was this review useful to you?Yes·No·
food2
ambience2
service4
value2

 
 (Richmond)·Dined on May 14, 2017

We had reservations for the Mothers Day buffet. We weren't seated on time and when we finally were the food wasn't fresh. It had been sitting out and was completely dried out and hard. So disappointing!

Was this review useful to you?Yes·No·
food1
ambience5
service4
value1

 
 (Washington DC)·Dined on May 14, 2017

Chef honored my gluten free dessert needs with a berry delight.

Tags: Good for Birthdays, Fit for Foodies, Organic, Healthy
Was this review useful to you?Yes·No·
food4
ambience4
service5
value5

 
 (Richmond)·Dined on May 14, 2017

Mothers Day buffet

Tags: Sunday Lunch, Creative Cuisine, Neighborhood Gem
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (Richmond)·Dined on May 12, 2017

It took us 45 minutes to even get our appetizer and then our food shortly after. The steaks were very overdone. Wanted to send back but had waited so long. It was supposed to be a special night out to celebrate my sons college graduation but it was sub par and a real disappointment. We were compensated with a $25 gift certificate and appetizer but I would have rather have taken him out for a great meal.

Was this review useful to you?Yes·No·
food3
ambience3
service4
value5

 
 (Richmond)·Dined on May 11, 2017

I took my family here after my graduation from nursing school, and it was wonderful overall. Service was attentive, atmosphere was very relaxed and nice, and my 5 year old son and 6 month old nephew did great here (and I didn't feel like we were disturbing people). My only negative feedback would be the "nachos" - my son got the kids' nachos and my uncle got the appetizer nachos and neither one really liked them. The chips were not tortilla chips, not even potato chips, they seemed like some kind of fried crisp. Otherwise, though, the food was delish and I would definitely come back!

Tags: Quiet Conversation, Good for a Date, Romantic, Pre/post Theatre, Good for Groups, Good for Anniversaries, Bar Seating, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience5
service4
value4

 
 (Richmond)·Dined on May 1, 2017

Our server was awesome!!! Everything came to our table at the perfect time. And the food was amazing!!!

Tags: Comfort Food
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on April 16, 2017

Disappointing from the time we walked in for our Easter brunch. The host staff was disorganized, as was the rest of the restaurant. Our waiter never came to the table and another server had to be flagged down so that we could get a beverage, twice. I never even knew who our server was until the check was dropped.
The state of the buffet was unappetizing, looking more like a black Friday sale than a quality $40 meal. Almost everything was out on the first trip to the buffet and still more out, like coffee on my last trip.
Will not go back and will not recommend.

Was this review useful to you?Yes·No·
food2
ambience1
service1
value1

 
 (Tampa)·Dined on April 16, 2017

Had Easter Brunch and it was awesome. Would recommend to anyone.

Tags: Sunday Lunch, Good for a Date, Great for Brunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on April 8, 2017

Food not great, steak was not cooked well, was very dry.

Tags: Casual
Was this review useful to you?Yes·No·
food1
ambience4
service4
value2

 
 (Richmond)·Dined on March 25, 2017

I love coming to this restaurant but I had the worst service I have ever had this past Saturday

Tags: Romantic, Vibrant Bar Scene, Great for Lunch, Late-night Find
Was this review useful to you?Yes·No·
food5
ambience5
service1
value5

 
 (Raleigh)·Dined on March 23, 2017

The food is always delicious, the noise level is low, our server was attentive. What more could we ask for?

Tags: Neighborhood Gem, Special Occasion, Good for Groups, Good for a Date, Sunday Lunch, Great for Lunch, Business Meals, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on March 18, 2017

Service was okay, slow at getting new drinks or items requested - refill, lemons for water, limes for beer, marinara sauce. Individual in the party ordered Wine from Wine List and it was not available, another ordered Champagne, and it came room temperature and unopened. When we asked what was good, wait staff said they could tell us what "others complained about - if we ordered it". One person got the $29 8oz filet, it was over cooked and very tough. Finally after much debate and talking with wait staff, he was given a new, cooked correctly, tender filet. I had the Diver Scallops and they were great. My husband got the Crab Cakes and they were too much filler and peppers, it took away from the crab taste all together - we would not order it again. The appetizers were good and reasonably priced.

Tags: Special Occasion, Local Ingredients, Business Meals, Quiet Conversation, Good for a Date
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

Report this review as inappropriate?

If you believe this review should be removed from OpenTable, please let us know and someone will investigate.