419 West

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1. OD

   OilDiva

   Richmond

   1 review

   3.0

   1 review

   Dined on February 14, 2023

   overall3food3service4ambience3

   Our evening was quite schizophrenic. we tried to increase our reservation by two the day before, and were told that unfortunately, they could not accommodate two more people. When we arrived, the restaurant was half empty, and it stayed that way the entire evening. Since our reservation was at 6:30 we didn’t believe there would be any problem with the menu. But they were already out of items. In addition, there was a martini special and I just asked if they could add blue cheese olives to it and they charged us four dollars for the olives! My appetizer was the worst calamari I’ve ever had. The entrée was nothing exceptional for me. I had salmon that was cooked beautifully, but needed some umph with the seasoning and the sides were non descript. My husband did love his ribs, they were excellent. The server was very good, but I am not sure we will go back for dinner. We will keep it on our lunch options list.

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2. KJ

   KristinJ

   1 review

   5.0

   1 review

   Dined on February 14, 2023

   overall5food5service5ambience5

   This was our first time here. Booked it for valentines dinner. I’m so glad we did. This place is what restaurants are supposed to still be like! The servers were wonderful and they still have managers walking around asking if your food is okay and how your dinner is going. The food was delicious and cooked like we asked. We will definitely be back! Thank you

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3. CJ

   ChadJ

   1 review

   5.0

   1 review

   Dined on February 14, 2023

   overall5food5service5ambience5

   Our first experience and it did not disappoint. Taste was excellent, portion sizes were ample, variety was wonderful. Linda, our server was a delight.

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4. AC

   AshleyC

   Richmond

   1 review

   5.0

   1 review

   Dined on February 11, 2023

   overall5food5service5ambience5

   Treat yourself to 419 West ribs and white chicken chili. Delicious and great service!

   Report
5. KS

   KeithS

   1 review

   5.0

   1 review

   Dined on February 11, 2023

   overall5food5service5ambience5

   First time. Parking was tight, but expected because of location. Rich was our waiter, and he was excellent. The food portions were huge, price was reasonable, and the taste was amazing! I would definitely recommend this restaurant. We will be back!

   Report
6. OT

   OpenTable Diner

   Richmond

   1 review

   4.0

   1 review

   Dined on January 28, 2023

   overall4food3service4ambience4

   Overall, I’m a fan of your food, quality presentation prices, etc. Last evening two of us ordered your New York strip steak and we both agreed that it was subpar. I’m not sure if it was the quality of the steak itself or maybe that the steak had a little age on it, but it was sort of dry and lacking moisture, flavor and juiciness. This may be an exception to the rule. Hopefully so. I’m not sure if you use an IQ product or if you’re cutting off of a loin. I’m curious? Either way, thought I would convey

   Report
7. DC

   DavidC

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined on January 1, 2023

   overall3food3service5ambience5

   We dined on New Years Eve. Both appetizers that we tried to order weren’t available because they had run out. They were also out of shrimp and grits, my favorite meal from there. Service was great though.

   Report
8. DB

   DaleB

   Charleston

   23 reviews

   vip
   3.0

   23 reviews

   Dined on December 31, 2022

   overall3food4service4ambience3

   New Years Eve Dinner. Made reservations for Table for 2. Arrived at reservation time, main dining room maybe 1/3 full. They said they didn’t have a table for 2, and took us to the bar area. There were numerous tables available in main dining room. We felt like second class customers.

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9. MS

   54MS

   Richmond

   12 reviews

   2.0

   12 reviews

   Dined on December 30, 2022

   overall2food1service5ambience2

   Hate to say all four of us were very disappointed in the food quality.

   Report
10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    This was our first visit. We we very pleasantly surprised. There was a great variety of food - so something for everyone. Everything was delicious and the service was wonderful. Definitely going back.

    Report
11. MF

    MargaretF

    1 review

    1.0

    1 review

    Dined on December 26, 2022

    overall1food1service4ambience3

    Came on Christmas and got the Chicken Alfredo. Unfortunately it was the worst Chicken Alfredo I have ever gotten. Very bland, there was literally no seasoning or taste to the sauce at all. I am not a picky eater, I love pasta, but it tasted worse than a frozen dinner. We also got lava cake for dessert, but it was never heated up so the middle wasn't melted. It was cold and hard. Our server was nice though.

    Report
12. DG

    DavidG

    1 review

    5.0

    1 review

    Dined on December 20, 2022

    overall5food5service5ambience5

    Very good food, excellent service. I always enjoy going to 419 West.

    Report
13. F

    Frank

    West Virginia

    2 reviews

    5.0

    2 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Excellent service and food was outstanding

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14. NA

    NAP22

    Richmond

    1 review

    1.0

    1 review

    Dined on December 10, 2022

    overall1food1service3ambience1

    We went for an anniversary dinner. The first thing noticed was both the men’s and women’s bathrooms were very dirty. The women’s bathroom had a spot of blood on the floor. The man serving us was incredibly nice, and it was towards the end of the day so we didn’t want to overstay. We ordered the madeira chicken, which had the texture of cat food. We also ordered a chicken Philly that we took home, which was much better but still not worth the cost. We won’t be going back.

    Report
15. B

    Billk

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on December 9, 2022

    overall4food4service5ambience4

    This is our "go to" restaurant when we decide at the last minute to eat out. The food is predictably good as is the service. We like going there.

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16. 8

    8enough

    New York Area

    41 reviews

    vip
    4.0

    41 reviews

    Dined on December 3, 2022

    overall4food4service5ambience4

    Good goof food and friendly service. Reasonable cost

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17. OT

    OpenTable Diner

    Phoenix

    7 reviews

    vip
    1.0

    7 reviews

    Dined on November 27, 2022

    overall1food1service1ambience2

    We decided to go for Sunday brunch and it was disappointing. The bloody Mary’s were not good and it took forever to get them. The waiter basically ghosted us after dropping off the meals. One of the meals was missing items but we couldn’t find him. The next time we see him he has his coat on and comes to the table with his coat. Was he running an errand? Did he go out for a smoke break? Who knows but our service sucked just like the food and drinks. Not going back again

    Report
18. OT

    OpenTable Diner

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on November 6, 2022

    overall3food2service4ambience4

    •Fries were cold •One order had to be made a second time •Foul language from the kitchen area Hopefully our next visit will be a better experience!

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19. MA

    MAndJ

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on October 30, 2022

    overall2food2service3ambience3

    Food was over priced for what we ordered. I ordered Mahi Mahi and it was raw and no seasoning as well as the side vegetables. The other people with me at my table waited for a glass of wine for a long time because our waiter forgot and their food was not very good either :/

    Report
20. R

    Rhonda

    Richmond

    13 reviews

    vip
    5.0

    13 reviews

    Dined on October 29, 2022

    overall5food5service5ambience5

    We were in town for the weekend and met friends who live in the area for appetizers and drinks. We arrived early and went to the bar for a cocktail. The table was very sticky, but the server was wonderful! The dining room wasn’t extremely clean, but the server was very attentive, polite and efficient. There was food on the floor, a couple of crayons, crumbs, etc. - it was not busy at all so I feel the place should have been in better shape. If the restaurant were cleaner, it would have been a perfect experience. In fact, the calamari was possibly the best I’ve ever tasted.

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21. ND

    NicoleD

    1 review

    5.0

    1 review

    Dined on October 28, 2022

    overall5food5service5ambience5

    We had an excellent girls night out at 419 West. It was fabulous!!!! The service was incredible we were greeted right away by the hostess, our server was very quick to approach for our drink order, he checked back numerous times with us throughout our visit we felt pampered, the manager even came over to check on us. The food was simply delicious. Our orders were correct, timely, beautifully plated, and tasty. The restaurant it's self is impeccably clean, beautifully decorated, soft lighting, it felt very fancy. The bathrooms were spotless. It was a little noisy but we were able to hold conversations with ease. Highly Recommend.

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22. M

    Momof2

    Philadelphia

    56 reviews

    vip
    2.0

    56 reviews

    Dined on October 16, 2022

    overall2food2service4ambience2

    Our waitress was great but the food was mediocre at best. They were out of pizza dough, but there was an entire section on the menu for pizzas. We wouldn’t return.

    Report
23. A

    Amy23502

    1 review

    5.0

    1 review

    Dined on October 15, 2022

    overall5food4service5ambience5

    Great atmosphere and dining experience. Our waiter was very attentive. Food was delicious and but the portions seemed a little small for the price.

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24. L

    Lainey

    1 review

    4.0

    1 review

    Dined on October 14, 2022

    overall4food3service4ambience5

    Service was a pleasant, but limited. Not very attentive. Food had been better in the past. Steak ordered was a little dry and overcooked. Was very noisy inside and almost had to yell for my partner to hear me. Overall was an okay experience. I’ve had better in the past few times I had been.

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25. CC

    CCCM

    New York Area

    27 reviews

    vip
    3.0

    27 reviews

    Dined on October 9, 2022

    overall3food5service5ambience4

    Food was very good after I sent back my cold fries! Traye was a very attentive & helpful service. We enjoyed dining with him! Just an FYI that the restroom were extremely dirty.

    Report
26. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5

    Great service!

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5

    One of the best restaurants my husband and I have been to in a long time.

    Report
28. E

    Elizabeth

    1 review

    2.0

    1 review

    Dined on September 19, 2022

    overall2food2service1ambience3

    Waitress barely greeted us before launching into a speech about no food truck and what the restaurant did not have (chicken salad, romaine lettuce, salmon), which she counted out on her fingers. It put a damper on our celebration. A better way to have handled it would have been to acknowledge the situation, but provide us with options that could be easily ordered.

    Report
29. R

    Rushfan

    Richmond

    94 reviews

    vip
    4.0

    94 reviews

    Dined on August 31, 2022

    overall4food4service5ambience4

    The pizza was great as always. Even at 6:30 on a weekday, the parking lot was overflowing.

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30. RR

    RobR

    Richmond

    1 review

    3.0

    1 review

    Dined on August 18, 2022

    overall3food4service3ambience3

    The food was good but the state of cleanliness of the place was not so good. Maybe we had an atypical experience. We’ll go back and give it a second chance to be sure.

    Report
31. DD

    DesireeD

    Richmond

    1 review

    5.0

    1 review

    Dined on August 14, 2022

    overall5food5service5ambience5

    Yes I would . Appreciate the services. Food was great

    Report
32. DH

    DianeH

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    Went on a Sunday and the Filet mignon was amazing. Friendly and professional staff. Great!!!

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33. RW

    RichardW

    Greensboro

    3 reviews

    3.0

    3 reviews

    Dined on July 31, 2022

    overall3food2service2ambience5

    Honestly, wasn’t the best experience. My steak was not that good. Order was messed up the first time. It was corrected the first time. My fiancé pizza was bland. She only ate 1-2 slices. I doubt we will go back.

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34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service5ambience5

    Absolutely loved our experience here!

    Report
35. K

    mamaK

    Richmond

    1 review

    4.0

    1 review

    Dined on July 7, 2022

    overall4food5service5ambience3

    Food was delicious and our waitress was great! Will definitely go back.

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36. OT

    OpenTable Diner

    Richmond

    11 reviews

    vip
    4.0

    11 reviews

    Dined on June 26, 2022

    overall4food3service4ambience4

    The menu needs some work. The notches are terrible. They are oversized and have massive amount of calories. Be better off getting them from the bag. Would like to see hummus dip with veggies. Would also like to see tuna salad sandwich and baked potatoes added to the menu. Healthy desserts such as fruit, etc. would be a plus Also, at breakfast, you seem to always be out of English muffins. Can you keep a better inventory of them?

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37. P

    Pamdothall

    Richmond

    33 reviews

    vip
    4.0

    33 reviews

    Dined on June 25, 2022

    overall4food4service4ambience3

    My husband and I love mahi-mahi but they are using a new recipe. It was still delicious and I will have it again.

    Report
38. PL

    PamL

    New York Area

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    The menu has a lot of choices! Delicious food and very reasonable prices!

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39. D

    Donna

    Richmond

    5 reviews

    2.0

    5 reviews

    Dined on June 18, 2022

    overall2food1service4ambience4

    This is the second time we received room temperature to less than warm food. When you get your plate back most items are slightly burnt. I could try to understand if they were busy but both times they were not.

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40. KK

    KarK

    Richmond

    1 review

    2.0

    1 review

    Dined on June 17, 2022

    overall2food1service3ambience2

    The food wasn't very good. I ordered a greek salad and it came to the table as just lettuce and olives. I can't believe I was charged over $16 for lettuce on a plate.

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