An absolute gift to Manhattan. This restaurant will be missed. The food, cocktails, wine, and service was exceptional. Truly a treat to dine here.
The Rhone wine dinner was excellent. Outstanding wines that you do not ordinarily see on restaurant wine lists. The food pairings were delicious and spot on with the wines. Wonderful dining experience.
My server need more training. And this is personally coming from a server who has been trained CORRECTLY in the restaurant industry .. My boyfriend spent $40 on a half bottle of wine to find that there were copious amounts of corkage in my boyfriends glass/in the whole bottle, Meanwhile our waitress didn't even notice. Also I thought this was very unprofessional, but I am not of age to drink and I did not request a wine glass or anything. My boyfriend placed his wine glass in front of our waitress while she was opening the bottle. I kept my wine glass near the wall because I wasn't drinking, she poured my boyfriends glass and then reached over to pour mine (She did not ID me or even ask if I was drinking????). I was just overall disappointed. If you have 1000 different kinds of wines, at least train your servers to properly open a bottle of wine without blowing out the cork! If we ever want to have a romantic dinner at a nice restaurant our services will be at Harry's. The servers there have been thoughtfully trained. I am so disappointed this was our first try at 4 olives!
I now hate 4 Olives. We made reservations for 7, and we were seated promptly, I will give them that. However, by 7:20, we still hadn't ordered or even received water. After waving down a waitress, she apologized, filled our water glasses and we didn't see her again until 7:30. At that point we ordered (the prix fixe menu that we were not warned about that cost $87/person) and we just wanted our food. This dinner was set up in 4 courses: the amuse-bouche, appetizer, entree, and dessert. We never saw the amuse-bouche, and were instead given our appetizer at 8. We decided to accept it because we were desperate for any kind of food. This course was actually pretty tasty. However, we waited an additional half hour for our entree at 8:30. This food was AWFUL. I cannot express to you how badly this tasted. I watched nearly every couple around me react in the same way, many dishes being sent back. Even the potatoes my filet mignon was served with was horrific. The powdery, dry mash they handed me was indigestible. My husband had the salmon, and I had no idea that salmon could taste so frozen. It was like eating the packaging the salmon came in. The dessert came (after 9) and what I thought would be the only really good aspect to this meal because of 4 Cakes, made me pause and consider my existence. I don't know how a chocolate cake could taste so bad. I cannot fathom what was going through their minds when they were producing such a thing that he EPA would not allow to simply be thrown out. My husband's lemon blackberry ice box (?) dessert was so sour, it seemed they ran out of sugar and just thought we wouldn't notice. At the end of this entire fiasco (*cough* hostage situation *cough*) we simply could not wait to get out of this restaurant that we had been kept in for over two and a half hours. I'll repeat TWO AND A HALF HOURS. I believe my words leaving the restaurant sum it up best: "Honey, my dying words will be I love you followed shortly by never eat at 4 Olives."
On Valentine's Day there was a prix fixe menu (which was not communicated by the restaurant at all), which was my first red flag. Next, it took us over an hour and a half to get our food. Our waitress didn't even come to our table to check on us until we were an hour in. Our appetizer was okay, but since we waited an hour and 45 minutes for it I was expecting something more. For dinner we ordered the filet mignon and while mine was cooked to perfection, my date's was medium well when they asked for medium rare. Not to mention, both dishes were so salty we could not even finish them. Our desert was average at best. So for the fact that it was a prix fixe and you could only get a table via reservations, there was no excuse for us to have spent almost three hours at this restaurant. And then to make us wait all that time and have the food be average at best (at $78/plate no less) was unacceptable. Followed by the fact that the manager was in the kitchen the entire night and was not on the floor trying to make the patrons/hostages less angry (because I assure you, everyone in the restaurant that night was angry). All in all, this was the worst dining experience of my life. I would have up and left, but where else was I going to go on Valentine's Day without a reservation?
Excellent food and a perfect atmosphere for a GREAT Valentine's dinner. Very nice wait staff and only reason that I gave the service a 4 star rating instead of 5 is because there was a slight mixup where our appetizers were not made at the proper time and so we were given our entrees first. Our server was very apologetic and nice about the issue, so neither of us really cared. Would DEFINITELY recommend to a friend for their next big date!
Okay, so first, I made reservations for the Valentine's Day Special. When I made the reservation it indicated I had until 2/12/17 to cancel. I tried to cancel around the 6th or 7th and was then advised there was a $25.00/per person cancellation fee. This was not advised at the time of making the reservation. Of course, I kept the reservation. We arrived a few minutes before and were seated. It seemed apparent they added a few table more and the location of the extra tables was right in front of the wait station with a view of the hall tot he bathroom. Neither appetizing nor quiet. The wait staff was busy, but our waiter took over 10 minutes to even come to our table. After that it was another 10 minutes before we received our complimentary champagne. We each received a glass less than half full. The waiter took our order at this time. I also ordered a separate cocktail. Another 15 minutes later we finally received our other drinks (martini and a beer) and another 10 minutes later our appetizers. After those dishes were cleared it was over 30 minutes before we were given dinner. This was a preset menu, so this should never have taken this much time to get food out. I will say the food was good, but not worth the $20.00/pp for appetizers; $40.00/pp for entree and $10.00/pp for dessert. Overall it was a 2 hour ordeal and cost us 200. I've eaten at this restaurant before and though they are pricey this was absolutely ridiculous. I was EXTREMELY disappointed in the whole affair...so much so that I would not ever recommend coming here for a special "pre-fix" engagement and it has left a bad taste in my mouth as to coming there at any other time. My husband will never come back.
Went here for Valentine's day. The food was great but the service was slow. The kitchen seemed to be backed up all night. Worth trying again on a slower night.
Price for valentines dinner experience was TOO HIGH for this level of restaurant. We were seated by a hostess in tennis shoes. Table and chairs were metal grate in a room that was intended for outdoor use - which is the same as what I would have on my outdoor patio. Champagne was room temperature and we had to wait a while for it to cool in the ice bucket before consuming it. If you are going to charge that high of a price for this meal, you need to step it way up. I consider it pretty arrogant to think that you can compete with other restaurants in this price range and offer the experience that you did.
The menu and food were amazing! We absolutely loved the food and would have been happy to pay the price for the food had the service been better. There were not enough servers and they were not attentive at all. When we asked for something it would be much later that we received it, if we ever did. Amazing restaurant with top-notch food, but the service was definitely lacking. Much room for improvement when it comes to the level of service for the prices that we were charged.