Kitchen was backed up so food was sloooow to come out. Things happen so this was understandable, but servers didn’t seem to care about picking up the slack. Our server came to the table to take the orders and deliver food...never checked on us. Never asked how food was...forgot multiple items on our orders, and once we told her we were not thrilled with service...she made excuses and never offered a simple apology. Manager never came to visit either. And steak was over cooked...again...no one their cared. Won’t be back
Nice atmosphere but a little pricey. We paid the same amount for regular French toast as the fancy stuffed French toast.
7:00 on a Saturday night and we had to wait 10 minutes for the hostess to come out of the kitchen to seat us. Finally sat and we waited at lest 10 minutes with no server. Just as we were about to leave a waitress from another section came and apologized saying she saw us sitting there forever and although this want her section she would assist. She’s (Mary) was absolutely wonderful and saved the night for us. Food whe it finally came was decent but not fantastic. Despite how fantastic Mary was we probably won’t be back. Mary, if you move on let us know where - you are wonderful!
Food was not cooked.
Waiter was horrible. Kept forgetting our order.
The Jazz was awesome.
Will never return worse experience ever!
Hamburger was out standing big and delicious. Sirloin steak without bone was chewy and over cooked.
Great food, waitstaff is very professional and friendly.
It’s our 4th time at this restaurant.
There is live music but we have not been there during those times.
As always, the food and drinks at 350 were perfect! It’s our GO TO place for dinner in Springfield
We went on a recent Saturday evening. Sherry the hostess was on the phone when we arrived but acknowledged our presence, and was right with us after the call. We had made our reservations through Open Table and were seated promptly at a booth as we had requested. I had the boneless rib eye and Tuscan potatoes, both good. My wife had the filet which she loved. Michael was our waiter and he could not have been more friendly or attentive. A very pleasant dining experience.
Always a good meal here. Lots of parking too. Good menu selection.
We came to the 350 Grill for brunch for a birthday celebration. The food was amazing as always the poutine special was delicious, the portobello mushroom Benedict was so fresh and the chicken and waffles was crunchy and juicy. The staff was so accommodating and the waitress was very attentive and friendly. We will definitely be coming back soon. Thank you all again for a wonderful start to the birthday festivities!
Food was excellent; service was fantastic, from greater, to water, and waiter.
Only complaint would be that the restaurant( at least by our booth) smelled like smoke, very strongly..
Other than that, we had a great dinner
Brunch at 350 Bar & Grill was fantastic and our server Kristen was a delight and provided stellar service.
The steak and pork belly appetizer was great. Definitely go back again soon.
Consistently good food and great service.
My wife and kid liked their steaks but I thought they lacked any flavor. I had the rack of lamb which had no flavor whatsoever. The sampler plate was decent but not for $25. For the prices you're paying your meal should at least come with 2 sides...a vegetable and a starch. This place isn't Ruth Chris. The parking lot is terrible....its right and filled with drunks from the strip joint next door. The only thing that I appreciated was our waiter (Michael). This meal cost me $240 with tip for 3 people......that's freaking ridiculously overpriced.
Food was okay, not worth the price. The restaurant was empty besides a few employees sitting at a table, drinking, and speaking negatively about guests. Never going back.
All of the staff including our waiter was extremely friendly and helpful.
Always enjoy the food here. Our waiter Michael was excellent!. Will return soon!
We walked in restaurant smelled like marijuana so bad it was so strong food was cold and I was so upset !i will not be back way too expensive for what we received!
I arrived 10 minuets before the reservation and was told there was a 20 minute wait. 30 minuets later I was placed at a table without a menu. At tht point I decided to find another restaurant. The hostess was less than pleasant throughout.
We went on a super busy night but the staff was more than accommodating and the New York Strip I ordered was phenomenal. Would definitely go back.
The only reason why i didn’t give this a 10 is because the baked potato’s for two of our meals were stone cold. Other than that, everything was perfect. The food is the best in the city The wait staff is very attentive and all have great personalities.
I did not like that the waitress checked in the couple that came in after us before us.
I love the restaurant to me is probably one of the best restaurants in Springfield. Great waiter and great ambience. The food is perfect. The drinks are the only thing that needs a little help don’t put so much ice in the drinks. But overall everything is great!
Aside from a wait to be seated because the host wasn't around and a little wait for the food, I had a good experience. Food was delicious and the live music was really nice.
My fiancé and I went here for valentine’s day on Friday the 15th. The atmosphere was perfect and the food was amazing! The live band was really good too! Highly recommend!
Good dinner... good service.
On the expensive side, but this is the type of food you would want if you were to spend the money. Amazing. Great atmosphere, but got a bit loud once the room filled up.
Went on Valentine's Day very late. The service was amazing friendly and cordial. The filet mignon was outstanding.
I Love 350 grill, nice atmosphere and food was amazing.
Our Valentine's Day dinner was wonderful at the 350 Grill. Food, service, ambiance all delightful. Music was unbelievable ... I thought we were in New York City. Highly recommended.
I have come for a handful of dinners here and was disappointed at my experience this time. Had a reservation but was told they were running 15 minutes behind on tables, I ended up having to wait 50 minutes past my reservation time to even be seated. There was no apology or acknowledgement of the long wait from the front of the house. Food was great and the waitress was wonderful but the mood of the night was ruined right from the beginning.
Very nice restaurant and the food was excellent.
Professional Staff, delicious food, nice bar drinks, comfortable dining. Always a great experience!
Was a great evening. We arrived early and were seated right away. Food was delicious only complaint was they had us at a high top table and the chairs were uncomfortable and did not feel to sturdy.
I left a cell phone behind and I am having problems contacting them. they do not answer the phone nor e-mail. This left a bad opinion of customer treatment.
The food was amazing one of the best meals I’ve had. You have to try the surf and turf
Last reservation at 10pm we felt rushed. The staff were using profanity talking loud across the room. Those corner booth are strange seating can't face your date you have to look at ppl sitting in the center. Food was ok not as good as the summer. Expensive not worth the price
Very good service at the bar first. we were seated for dinner on a timely basis and a new server approached with the menus. Food was very good and well presented. Enjoyed the overall experience.