350 First - Doubletree Hilton

Commentaires sur le restaurant 350 First - Doubletree Hilton de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Steve

   Indiana5 commentaires

   3.0

   Y est allé il y a 5 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 1
   4. Ambiance 4

   Service was very slow. Food was okay but a little high priced for what it is.
   

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2. M

   Matt

   Chicago 1 commentaire

   1.0

   Y est allé le 11 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   Had a 530 reservation and ordered from the express menu did not get food until 640. We were there to see a show that started at 7. My wife and I had visited previously had a great experience. We were disappointed with this visit.
   

   350 First - Doubletree HiltonA répondu le 14 avril 2025

   Hello Matt, we sincerely apologize for the experience you had with us. Due to a technical issue, we were not able to meet your expectations. We have followed up with our team to see what happened to ensure it will not occur again. Our leadership team will be reaching out to you as well.
   

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3. R

   Rachel

   Chicago 4 commentaires

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great restaurant! Excellent food, live music was lovely.
   

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4. A

   Alice

   Denver 6 commentaires

   5.0

   Y est allé le 28 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Based on some reviews concerning long wait times, we were a bit worried about getting to our event on time after dinner. We sat down at 5:30 and we’re done and paid by 6:30. The restaurant was about 80% occupied when we got there. 100% occupied when we left. Food was excellent (cedar plank salmon and Cajun pasta), service was top notch. We will be back for sure!
   

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5. A

   April

   Des Moines1 commentaire

   5.0

   Y est allé le 23 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   The food was excellent. Our only complaint about the service was our dirty plates were never removed from the table.
   

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6. B

   Brian

   Des Moines1 commentaire

   1.0

   Y est allé le 22 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Made a 645 reservation for two with a special note that we needed to be done by 7:45 for an 8 o’clock show. Arrived early and got seated early. So far, so good. Our server, Patrick came and took drinks and appetizer order. He returned TWICE to ask what our drink orders were again. After 25 minutes, at roughly 7 o’clock, I found Patrick at the bar and was finally able to get our drinks, one of which was incorrect. Sat at the table until 720 with no appetizers or salads. At 7:20, after sitting for nearly an hour, I told Patrick I wanted to cancel the food order and just pay for the drinks and leave because we had to go. We sat another five minutes waiting for the check. I finally walked up to the bar again and found Patrick and asked to pay for my drinks, so we could leave. After standing another 2 to 3 minutes, waiting for him to present me a check, I asked to speak to the manager. I told him we were leaving and canceling our food order because we’ve been there now an hour and had never been served. To his credit, the manager didn’t charge me for the drinks. Restaurant was about 75% full. View was nice, but the service was terrible. Honestly can’t comment on the food because we never did get served and one of the two drinks ordered was incorrect. Very disappointing. I wish I could give negative stars.
   

   350 First - Doubletree HiltonA répondu le 26 mars 2025

   We sincerely apologize for the service level received on the arena performance night. We have shared this feedback with the leadership team to help re-evaluate service and prevent this from happening again.
   

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7. J

   Jonathan

   Toronto1 commentaire

   3.0

   Y est allé le 9 mars 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 2
   4. Ambiance 4

   The service was very slow. Two of us ordered steaks and they were overcooked and dry. The salmon and cod were good. It took an hour and a half to get our food with 5 people. There were fruit flies all around our food and it is early March. The value was definitely not worth the price.
   

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8. J

   Julia

   Des Moines3 commentaires

   5.0

   Y est allé le 18 février 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Very good restaurant for a night out in downtown. Excellent blood orange mule. Will be back soon
   

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9. J

   Jeffrey

   Des Moines2 commentaires

   5.0

   Y est allé le 18 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Me and my special lady decided to celebrate post Valentine’s Day with a nice dinner, wine and view of the city skyline and it was a beautiful evening we both enjoyed
   

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10. L

    Logan

    Tampa 1 commentaire

    2.0

    Y est allé le 1 janvier 2025

    1. Cote globale 2
    2. Nourriture 4
    3. Service 5
    4. Ambiance 2

    To start we got there and we were seated with in 5 minutes of our reservation. Our waitress was amazing she went above and beyond to make sure we had a great experience or make the experience better…..she took our orders right away and we were really looking forward to the menu! She took our order and about 30 mins later we got 2 of 6 drinks, she told us she was waiting on the bartender to get the remaining. She comes back and says they are out of moscato and we ordered 2 bottles. So she got us a different one and made sure to take care of us since we had to wait so long. After that she comes back and says they are out of the filet of beef. One of their menu items that they only have 3 entrees of. Asked if they could do a New York strip instead. We all say yes. An hour and half goes by and we finally get our salad…yea a salad. Then 20 mins go by we get our entrees 2 salmon entrees and 4….filet of beef’s. Yea you read that right. Why did the kitchen tell our waitress that they were out then offer us something different then come out with the original…..k fine whatever. The food was very good, Nicole made the experience a good one. After being there for almost 2 1/2 hours for a limited menu. It could have been done way better. First time being to the restaurant, the kitchen service was terrible and makes me not want to return. Nicole deserves a raise. All and all Nicole amazing her staff that’s suppose to make her the best, failed her.
    

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