We had reservations after the Charity Preview at the Auto Show , thinking we would try out the 24 Grille after we had checked out the menu online. When we arrived, we were told there was a special limited menu with ONLY $35 Appetizers ( none of which we cared for) and $135 Main Course Meals (nothing worth half that) . I can afford anything I choose, but I will not be robbed with a smile. Exit, stage left and See ya!
Terrible!! Made a reservation on auto show preview night and when we showed up we were told they changed to a set menu- $120/person and they had no apologies or options. We could not get into anywhere else around Detroit.
Some people fear downtown Detroit, but I have never been robbed there.
That is, until I visited the 24Grille.
I made reservations for 8 people for New Years Eve, and, as I do every year, I pick a new location that no one has been to. This year, the menu for the 24Grille looked interesting, and I made reservations a few months in advance.
On arrival, I was surprised to find this place that seemed to be selling itself as fine dining was little more than a hotel bar that serves upscale food. What surprised me more, that I received no information about ahead of time, was that the regular menu was gone for the night, and a special menu that included wine pairings with each of the courses, the waiter told us several times, was in place and was $125 per person.
Immediately, upon arrival, the bill will be $1000.
Of course, the wine pairing made the one person in the group who likes wine happy. Of course, he just had one glass. A few others took a glass or champagne because it was included.
The salads were...salads. A salad. Nothing special. A salad.
The service was mediocre. I had to get a rolled up set of utensils from another table. After 7 of the 8 entrees arrived, our smiling waiter asked if there was anything else he could get us. I suggested the last entree. He looked shocked and went back to the kitchen, and 10 minutes or so later returned with the final main course.
The food was good. Not great, but certainly tasty.
Dessert came out and was fine. My chocolate cake reminded me of the chocolate cake at Red Lobster.
When the bill came, the charges were $1260. The reason? The pre-added a very generous 20% tip, especially for the level of service, and taxes were NOT included in the set price. Surprise!
I'm not blindsiding them with this review. I wrote to them, and received not even a note they received my concerns. Apathy.
So, next year I will search again for the best restaurant in Detroit. 24Grille is not even the best in its own building. (Go to Roast instead)
It was half off bottles of wine night. We sat at the bar and the bartender was great! Attentive and friendly.
A busy Christmas weekend, but staff were attentive and prompt.
Food was excellent quality, and good variety to suit different ages in our family group.
A little bit noisy, but that’s to be expected in the bar.
The drinks were delicious, soups were unique and good, service was good but main entrees did not meet expectations especially considering prices.
Food was great and service was fantastic! Made our kiddo comfortable.
We were downtown for the weekend and chose to have brunch at 24Grille, which was our first time dining here; we have nothing but rave reviews! Starting with the service, the servers were amazingly attentive & very engaging, they helped create an entertaining environment which is part of the reason for us selecting this restaurant as a fun place, thank you all! The food presentation and variety was exceptional, Mimosa's delicious and well balanced (when ordering the "endless"they are not kidding!), we enjoyed the coffee, which was served in a glass mug (smile). The place was clean, beautiful fresh flowers on the tables and great music was playing. We are looking forward to trying them for dinner and if it is as good as what we have already experienced, it will remain on our "go to" list of places to dine and support.
Located in the Westin Book Cadillac hotel, we dined here last minute with family while visiting downtown later in the evening. Overall we had a good time. The kids enjoyed the Caesar Salad with Chicken Pot Pie soup and were full. We enjoyed the Steak Bites, Lollipop Lamb Chops, and a Spinach Salad. All the food was delicious and full of flavor. We also sampled the seasonal desert which was a Sweet Potato Pie Cheesecake with Pumpkin Spice Ice Cream.
The hostess was missing for nearly 15 minutes upon our arrival and among approximately 10-15 people waiting to be seated, we badgered to be seated 15 minutes after our reservation time. The staff was pleasant, but service was extremely slow. Probably not too bad if you wanted a leisurely dinner, however, we were pressed for time and waiting 5+ minutes for drinks and a check seemed excessive.
We were seated at a high-top with a speaker mounted over our head with hip-hop/dance/techno style music playing making conversation labored as well.
I'd return, but felt my experience more suited to a group of friends out for the evening.
We decided to go there after the Detroit Lions game, we were guests at the hotel. Nothing special stood out there, view of the streets from the window. Ordered 2 hamburgers, they came with French fry’s. We also had 2 draft beers each, @ $7.50 each. Each hamburger was tasty, at $21 each would think no less, not worth the $21. We decided if were to spend that type of coin, go to the Roast, also in the hotel.
The PLATE ROOM, features original items from the 1924 Book Cadillac Hotel and can accommodate intimate business meetings, or large cocktail events. Joined to the Grille and Spa19, it is the destination for bridal events, business dinners and work events. Audio/Video is available.View Private Dining Details