We dined here two evenings while staying at the Abbey Resort. Our steaks were terrific and the raw bar was very good. The Saturday night prime rib buffet was also good. They have a nice wine selection and the service was good and friendly.
Prime Rib buffet was delicious!
We made a reservation for 8:00. They told us the table was not quite ready yet upon our 7:55 arrival. We were told to wait in the bar and they would come get us when our reservation was ready. (There were plenty of open tables at 7:55). In the bar we met a few people that were waiting for their 8:30 reservations. I went back up to the hostess at 8:15 and was told to continue to wait in the bar as they were not quite ready. At 8:30, after the people we met in the bar had been seated, and the people in front of us in line whom just walked up to the counter with no reservation were seated, we were given one of the open tables right next to the hostess stand with no apology or care for the fact we were being seated a whole half hour late.
Our waitress, Carole, was great and the food was excellent! This made the experience a little better, despite my POINTLESS reservation.
Stayed at the Abbey for 1 night and ate at 240 west. We opted for the prime rib buffet, which included crab legs, both of which were delicious! Been coming to the Abbey for years. Its a great spot, lovely room and pianist with fireplaces and pretty views of Lake Geneva! Ate here from breakfast too, both of our servers were outstanding! Very attentive and bought us drinks on the house! We'll be back!
The food was very good, our server was very friendly but it was a very slow meal service. It took two hours and that was without apps or dessert. I’ll be back but will make sure it’s when I have nothing else going on.
We started off with a great experience, but as the restaurant got busy our waiter was not following up and we through last part of dinner and desert without a check in. Missed having coffee with my desert ended up just getting check with was a long process as well to get and then also to wait for paying.
I get it’s busy but it’s Saturday should have been staffed properly if that was the issue.
Food was just okay, nothing outstanding. Service was fine.
Food overall was pretty good. Would be nice to see more options for brunch than the same ones over and over again.
Waitress had little knowledge of what was offered. They served Lox and Bagels w/ no cream cheese!! Who does that!
We were here for the breakfast buffet on Christmas Day and considering the reviews, we were a little dissapointed. The food was okay - typical breakfast fare (sausage, bacon, hash browns, scrambled eggs) and then prime rib, fruit and vegetable salads, belgian waffles and cakes. The prime rib was great. Also enjoyed the omelette station. The guys serving the prime rib and waffles were a hoot and looked like they were having a jolly old time.
The restaurant was amazing! Such a relaxing atmosphere. Elegant yet comfortable at the same time. Our waiter, Edward, was professional and knowledgeable and very accommodating to special requests. We will definitely be back again to try some more of the menu!
We have been dining at this location for many years, we decided to return for Christmas Eve dinner. The on-line menu listed full menu plus a select 4-course meal. When we arrived we were told there was only the 4-course meal (and children’s menu). The service was slow and painful, the portions were meager at best and the staff informed us, after the menu switch, there was not bread service. What?
It was Christmas Eve, no options to leave, so we endured two hours of poor service and food.
Wonderful time . Was there with my Girlfriend. Fantastic food and great service
We celebrated our 40 anniversary at the Abbey. Decided to eat at 240 West having never been there. We were so pleased that the food was delicious, reasonably priced and the service made us feel special. Our server was amazing. She even brought us 2 glasses of champagne! I would definitely recommend!
Came for the oysters and seafood on the Saturday night buffet. Loved everything - only thing is the oysters could have been a little fresher. Still, it was most enjoyable, and relaxing. Our waiter was the best waiter I have come across in a very long time! He knew the menu like no other, along with offering specials and upselling, and was most polite, very nice, proper, helpful, and I wish I knew his name to tell you because he should be commended. I know how difficult it is to get good or even great service these days so keep this nice young man - he's one of the best, you're lucky to have him! We sat by the window, a table of four which included a four year old girl and our whole experience was terrific. Thank you!