Host your private event in a historic Cleveland landmark! Our private dining rooms are located surrounding the breathtaking Arcade, constructed in 1890. Your guests will be treated to exceptional cuisine and spectacular service while enjoying one of the most unique spaces in the city!View Private Dining Details
The waitstaff was very friendly. Although both my order and my companion's orders were initially messed up, the kitchen worked quickly to resolve the situation to my liking. I was very pleased with their response.
The food was great and the environment was great for a business conversation, however the service was incredibly slow. A downtown restaurant during the lunch crowd should be able to serve people within 45 minutes, not 90 minutes.
The restaurant and bar was empty at 12:30 p.m. when I arrived. The person I was meeting was sitting outside the entrance to the restaurant and told me she wasn't sure it was open---she had walked in and didn't see any diners or staff, so she waited for me outside. We walked in together all the way to the back of the restaurant where we saw the only table in the restaurant with customers. We still could not find any wait staff. Finally, someone came out of the kitchen, noticed us and seated us just as we were about to go elsewhere.
The person who finally took care of us was very good and very polite. But at 12:30 on a work day, 1890 was a ghost town. It was sad to see, really, given Cleveland's otherwise vibrant dining scene. At least you could have a conversation in the dead silence.
The 1890 @ The Arcade was an Excellent Choice for our Mother's Day Brunch Celebration. Ryan our Server was overwhelmingly accommodating . The Food had a Great Diverse Menu, was kept warm, thus, very delicious. And the Atmosphere of the Arcade's stunning glass ceiling was exhilarating . The whole family thoroughly enjoyed the Brunch and the very engaging 1890 Staff, especially Ryan!
We very much enjoyed the Mother's Day brunch! The setting was beautiful in the arcade and the food was delicious with so many choices. All members of the staff were extremely welcoming and helpful and we appreciated the extra attention given to my elderly mother. The roses for each of us mothers were also a nice touch - thank you!
We were at the mothers day buffet. This was served in the main hallway. Everything was very good. Food and service were excellent. None of us had any complaints about the food or service. My only complaint was the price. I knew the price going in and the experience was awesome but at 44$ for adult brinch and 15$ for the kids we were at $ 128 for 4 people for brinch before tip. As good as it was we would not go back just because of the price. In my opinion adults should be around 30$ and kids at 10$
Mother's Day 2017 buffet. Service was excellent. We were made to feel most welcome. Good was delicious, varied, and prepared well.
The Easter brunch is set up right in the arcade. The breathtaking view was worth the price alone. The arcade is a must see and eating Easter brunch while admiring the architecture was amazing. The food selection was diverse and everything was very good. We went late so some things were cold, but that was our own fault. The service was excellent and we will definitely go back earlier next year.
the arcade is gorgeous...perfect for any occasion..however, the food selection was very limited . the price was too high for what was available.k
Staff was excellent. Very helpful and friendly. Made sure Easter buffet was clean, food was warm, always full. This is the first time we had the Easter buffet brunch and it was excellent .
The entrees and salads were very good. Nice presentation and good value. My dessert was a bit dry but the rest of the group liked theirs. However the drinks were very costly. My husband ordered a Manhattan and when the bill came the cost of that one drink was $14.50. It was weak tasting, watered down. Been drinking for 4 decades and never have paid that much for a drink. Very disappointed in their bar service.
We loved the atmosphere and the service. All the staff was very friendly and helpful. They just need to work on the food. I had the scallops and my husband had the steak. Both were disappointing. The tomato bisque was very flavorful. I also really liked the seasonal sorbet, raspberry champagne. The fruit on top was juicy and sweet. It just would have been nice if the scallops hadn't been so rubbery and I would have preferred there to be a crispy top sear. The steak was thin, the flavor was average and there was too much gristle. The plating was visually nice. Just the taste was lacking. We went for Restaurant Week to see the 1890 menu. It looked appealing but was disappointing. The price was fine if the food had been better we would have felt it was a good value. We really liked walking around the Arcade after dinner. The historical area is wonderful. Just fix the quality of the food and you will have a winner.
Great food and service, nice atmosphere. I like the location inside the Arcade.
The service was excellent but the food was awful. Even my salad was not good, and it is hard to mess up a salad.
Reviewed menus for restaurant week and I felt 1890 had the best. Scallops, steak & pork for their 3 choices. Large wedge salad w/chicken, outré, & 4 desserts to choose from. Food was outstanding, as was our waitress & manager visits to check on us. We went early to walk thru the arcade and stop in a few shops. A real proud gem of Cleveland!
Our reservation was at 6:15pm and sat immediately. The service was so poor, it took FOREVER for the waitress to come take our drink order. We weren't served our first couse until 7:15pm!! We had a concert at the Q Arena at 8pm and needed our main course and dessert still. The waitress had to ask twice what we had ordered, which was the steak and then a manager had to come over to triple check that it was indeed the steak and at what temp. The steaks all came out at 7:30pm with one of the orders with the wrong side. We mentioned that we wanted our desserts to go since it was taking much too long and we inhaled our subpar dinners. We literally took our desserts in Togo boxes with plastic forks and ate them as we hussled to get to the Q. The whole experience took twice as long as it should've and it wasn't even worth it. For that service and taste of food, we over paid exponentially! I wouldn't go back unless I had 5 hours to kill and didn't care about wasting good money on subpar food.
My wife and I enjoy a afternoon downtown for lunch. We had a very nice lunch and the man waiting on us did a excellent job. Thank you!!!
Great place. We enjoyed our time there. It is a great place with great ambiance and wonderful people. Staff was lovely.
Had a quick lunch meeting there. Service was excellent. Food was excellent as well. I will visit this restaurant again and recommend it to others.
place was empty at lunch time. service poor and food just meh - over sauced and over seasoned. Took a perfectly good pierogi and ruined it with a heap of orange greasy chorizo.
My sister and I had a pre-Browns game brunch to celebrate her birthday. The service was wonderful and the food was terrific. Because I mentioned that I'd like a little cupcake or something with a candle in it for her birthday, they brought out a slice of cheesecake surrounded by fruit and a candle. She loved it! A great time catching up, and plenty of time to make it over to the stadium so we were in our seats for the kickoff.
The pulled pork hollandaise and the bagels and lox were fantastic
Horrible experience. Terrible waiter who repeatedly told us it was his fourth day on the job. Totally destroyed our order. Completely forgot to bring salad course and not one entree out of five orders was even remotely as ordered. Chicken instead of fish, potatoes instead spinach, etc, etc. We ended up eating whatever he brought rather than go through the pain and anguish of waiting & hoping he might get it right the next time.
The service was poor. Food came after 45 minutes and that too after we said that we have to be there at a certain time
Brought my mom here for a Mother's Day brunch and 1890 did a great job. The food was excellent, especially the dessert area and the smoked salmon! There was certainly no lack of options. Also had a make-your-own-cocktail bar that showed Mom her first Bloody Mary. The location inside the Arcade also showcases a beautiful aspect of Cleveland's history.
The food was average. The best part was the omelette station and the cheese platter. The roast beef was too overcooked and the other breakfast food was just satisfactory. I felt it was way over priced for what we received. The service was also just average and I felt that the included tip was too much for the service we received, being a waitress in my past years I generally over tip, this time I would not have given this much. The ambiance was beautiful and I loved sitting outside the restaurant in the mall, that was the best part.
We love coming here for brunch every year. The Restaurant is within the beautiful, historic Arcade downtown. The food is delicious and the service is amazing! The mothers in our family love it every year. The only downside is parking. The hotel only offers a very expensive valet service. The secret is to use the parking garage directly next door to the entrance. Parking is only $5. :)
Food quality exceeded expectations. For example, the nachos I ordered with shredded chicken were awesome. Chips tasted freshly fried, but not greasy at all. Chicken was perfectly seasoned. Just the right portion size for lunch. Right amount of toppings that allowed me to pick up the chips and enjoy as opposed to being a sloppy, soggy mess. Sour cream and salsa verde on the side was a smart presentation. Everyone else in my party was equally happy with their meals. But, the service was slooow. It took way too long for a business lunch. That was frustrating considering how uncrowded the restaurant was. Great place to dine if you have time.
We were celebrating an anniversary and treated ourselves to a weekend at the Hyatt; we had a great time!
Took the family there for Easter Brunch. The food was great and the service was awesome.