Everything was great. The only critique I have is the ambiance didn't feel like it matched the restaurant. Its inside of the Wyndham hotel and decor felt more like a conference room than a restaurant. Lighting was too high for evening dinner. If they warned up the atmosphere they could have a phenomenal business. Foodies will go back only if the experience meets expectations. Great food. Great service.
Food and service excellent!! Waitress Lori was very thoughtful, attentive and friendly. Maybe a special cup of coffee for my husband who is alllergic to caffeine in case "the decaf" got mixed up.She gave helpful sggestions when asked and was right there whenever we needed something. A very enjoyable experience!
Food and service was very good.The waitress we had was friendly and checked back often to see if we needed anything. Overall it was a bit pricey, especially for drinks.
We made reservations for New Year's Eve for 6 initially. We called and changed it to 4 a few days before. When we got to the restaurant there was a big table for 6 right in front that we had to take. My husband has a hearing problem and it didn't work at all for us. The veal chop my husband order was overcooked and extremely salty. The other veal chop was perfect. Our meals were good...period. Nothing at all special for a New Year's Eve dinner. Nothing elegant. The bill was split in two and our bill had the entire tip and the other bill had 1/2 the tip. This is an honest mistake but when we brought it to the manager's attention he tried to tell us it was correct. I had to take out my calculator to show him.
I was looking forward to a nice dinner with a group of co-workers and it was nice except for the crying child at another table. The food was good although the scallops that two of my friends ordered had to be returned as they were not cooked. I was surprised that they did not take them off the bill. Overall, I would recommend this place to others. The ambiance and Christmas decorations were wonderful.
The appetizers we ordered took a little bit of time to get served. Dinner portions were very good. We wanted another bottle of wine and had to ask another waitress because our waiter was not coming to our table. Another time we had to flag our waiter because he never came to offer us any water except for the first time when we sat down at the table. One of the lamb dishes we ordered was not available and the wine we also ordered was not available. Overall it was a nice dining experience.
Great Food & Service. Great Steaks.
On the Bone was one of the few restaurants open on Thanksgiving Day. We are from another state and On the Bone provided an excellent Thanksgiving dinner. Atomosphere was good and plenty of food. We felt a bit guilty having them stay open late to accommodate us and our group of kids (hockey kids) but we really appreciate their quality and quantity of food and friendly atomosphere. Highly recommend this restaurant!
Pleasantly surprised. Very good food and service.
The food was well-prepared and presented. Everything was very well received, and quite delicious. All of our party of four ordered differently, and all selections were as anticipated, and quite well received. We all agreed that we would return.
On The Bone was very good but could become great by improving just a few things. First, they could upscale a little. For a steak house, they present themselves a little understated and with less formality than you'd expect for the type of restaurant. This is a restaurant in jeopardy of letting things go.
This restaurant is a hidden gem. We never have a problem getting a table and the food has always been good. The fact that it is in a hotel may throw people off, but it's worth trying.
Not a lot to say... went in for a breakfast meeting at 10:00 a.m. on a Wednesday. Was advised by the waitress that the buffet was ending at 10:00 (we weren't interested in it). I mentioned that was fine and that we would probably get a muffin or something in a bit. Waitress never came back to check on us or refill coffee, needless to say never had a muffin.
We were there a total of 3 hours for the meeting and never saw her again until a check was brought upon request.
Good win list, nicely decorated, but overpriced for the venue. Scallop appetizer was very good, calimari was cooked just right, grilled asparagus was excellent, arancini a little dry, I had the porterouse steak, it was ternder but not as tender as it should be for the price nor was it flavored like a $40/steak. Had to add salt and pepper.
Excellent food and service but it is in a hotel and has the "hotel bar" feel to it.
Terrible Pork chop, highly overcooked. Bad wine list.
This restaurant bills itself as a steakhouse but it doesn't even come close to matching the quality of other area steakhouses. Very expensive for the product. Drink orders were slow. My New York strip was overcooked and flavorless. I should have been more wary of a hotel based restaurant.
We had outstanding service and the food was fantastic. Our waiter answered all of our questions we had about the menu.
Awesome appetizers....the scallops are heavenly. The homemade hummus was really good too! I was with a party of three and we all had a different steak, cooked to a different temperature. We were all equally happy with how are meals were prepared.
it was OK - but I was disappointed that it was in the hotel -- and when we arrived it was pretty empty -- given it was on Open Table I thought it would be a little more upscale - the food was just OK -- nothing to write home about --
I reserved a table for 8. The experience from reserving the table on OpenTable to service at the restaurant was exceptional. We were running late so I called to inform them of our intention of still honoring the reservation. The hostess was very courteous and held our reservation. She went on to confirm that we were able to get a table in the courtyard as I had requested on OpenTable. Upon entering the hotel we were greeted with a warm reception and promptly taken to our table which was situated under the canopy of their beautifull courtyard. Our waitress was prompt, familiar with the menu and attended to our every request whilst making sure that we had water. Great cuts of beef, a diverse menu to please all palettes, including children.
Considering that we waited twenty minutes before our drink order was even taken, and 45 minutes for our appetizers, I would have expected the food to be stellar given all the time they had to prepare it. However, my husband's shrimp cocktail tasted like Pledge, and my Bearnaise sauce tasted like pure white vinegar. Additionally, our bread arrived in a bag with a SKU on it. For $111, I would have expected better - of course, it should've been a cue when the waitress complained about how understaffed they were when she finally arrived to take our drink order. Lastly, I mentioned in our reservation that we were celebrating my husband's birthday and there was no mention of the occasion. I would avoid this place; I surely will not be returning.
We Love on the Bone, their food has never disappointed us. We go there for every special occasion. I personally love the Cowboy Ribeye
We were there for a Saturday lunch. The goat cheese appetizer was very good but the entree, a saffron rissoto with shrimp was lackluster.
The waiter made an excellent French martini!
Excellent service. The filet mignon was awesome. We all enjoyed our meals very much. Service was great. Did not like the ambiance too much.
For $150 for two people, there's definitely better food out there. Everything was OK but definitely not worth the Boston-steakhouse-level prices.
Only the bar area was open for lunch, though that was not obvious from the website. Portions were adequate though overly salty- burger & fries not exciting.
We went to celebrate our anniversary, so we were looking for some place new to try. The food was fine - not bad, but not the best food ever. The service however was terrible. We had to ask our waiter twice for glasses of water at the start of the meal and we also had to ask for it to be refilled. The waiter almost completely ignored us after we put in our order, he left empty cocktail glasses on the table, even after he delivered food & a glass of wine. Then he came over while my husband was still finishing up & asked if we wanted dessert. As soon as we said no, he dumped the check on the table and then it was at least 10 minutes before he came back for the credit card. It was not busy at all, so there wasn't a need to rush us out.
First time at on the bone. Was seated quickly, very good service, the food was very good (look forward to trying the small bites). It was a nice relaxing evening. I would recommend it to anybody that is looking for nice evening, not for someone who is in a rush.
The food was great - and the portions were large, although the actual prep didn't match the menu. Service was a disaster - waiter blamed the kitchen, the manager blamed the waiter, but meanwhile every table around us had a problem with food prep. At the end of the night the manager took ownership of the problem and we'll give them another shot. The ambiance is what you'd expect of dining in a hotel....
We enjoyed it very much. The food was also very good. It was nearly empty. Why? I think it is really for dinner. They probably have an agreement with the hotel to be open for lunch. The waitress was the bartender. She gave us a double gelato to share. It was only 4 dollars. Also it was Valetine's Day.
Had lunch with 11 people, they were great getting us our food in a timely manner & keeping it hot. :) I especially like that Buffalo burgers were an option.
This was the second time I ate at On the Bone. Food was great the first time I ate there (about 6 months ago), so, as I was staying at the Windham where it is located, it was very convenient and made sense to go again. The restaurant was unfortunately noisy with young girls who were at the hotel for some sort of event. Tables are out in the open, so the noise carries alot. They did have a wonderful wine list and a large variety of food options. The crabcake appetizer was fair - more filler than I would have liked. The Nicoise Salad was perfect with beautiful seared black sesame coated ahi tuna. As always, their bread was wonderful too, and the prices are very reasonable. Definitely still the best choice in that area of Andover.
We went for xmas. We decided to sit in bar area bc of a loud child. The bar area is very romantic.
Located in a Wyndham Hotel, which the Open Table review does not share, we were surprised at the good quality of the food and service. However, we requested a good table for senior execs of Fortune 50 companies, and even with the restaurant practically empty, were seated near the front door, facing the reception podium, the hotel entry, the clean-up station. My customers made their displeasure clear to me. The write up on Open Table greatly over-states the restaurant. I'd say it is an upscale coffee shop with really good menu-item food - even though they point you to a steam table buffet. If the write up had been clear about the venue, I would not have been so disappointed or embarrassed. Service was exceptional, though.
I ordered the buffalo burger, which was over cooked. Everyone else in my party very much enjoyed thier meals. The outdoor dining is great, however the service we had was pitiful.
Waste of time and money. Hotel-based restaurant trying to impress; fell incredibly short. Expensive, not at all worth it. Vegetables were so overcooked they could be pureed with a fork. Meats were so overly marinated that I couldn't tell what it was.
Meat was well cooked - potatoes lukewarm - vegetables delicious
This place of ok. food was adequate but not great. The atmosphere was nice not too much noise. Would recommend for steak only.
Although our dining experience was good, I wouldn't recommend this restaurant because it was mediocre at best. When we arrived at 6:30 on a Saturday night, there was only one other table dining. We went into the bar, which was quite nice. The diners joining us arrived and we proceeded to the hostess area. Waited a few minutes to be acknowledged then seated. The crabcake app. and artichoke dip were just okay. For the entree, one steak went back for being well instead of medium. Although, the waiter apologized for the cook...we didn't get his meal back til we were all done. Unfortunately, I had to tell the waiter to delete his meal off the bill. I really wanted to love this place. I probably wouldn't dine here again. No WOW factor.