Located in the heart of River North, adjacent to Marina City and the House Of Blues, 10pin offers 20,000 square feet of luxury lanes that cater to all ages and group sizes. Boasting Chicago’s largest video wall featuring everything from sporting events to a wide array of music videos.View Private Dining Details
Our reservation was at 10 am. The doors were locked until 10:10 am. We called and knocked repeatedly. We had 9 children with us in the rain (in February). The person working was unsure how to "open", how to get us into the system to start bowling, how to get the bumpers up, or how to make drinks. He was apologetic and nice, but the service was unacceptable for what we were charged. Our bowling ended right at 12, even though we didn't get started until at least 10:30. We paid for an extra half hour that we didn't get to bowl. The bill contained the charge for bowling plus food/drinks, so we mistakenly tipped on the total rather than tipping on just food and drink... which means we tipped on $110 more than we should have. Such a disappointment, especially when the service was so poor and we were jipped a half hour of bowling.
Website says they open at 10. I showed up with my family and close relatives (12 people) and the doors were locked - and it was in the mid 20 degrees. I called several times and no one answered. I booked this reservation for 10:30am hoping someone would notice a reservation and open the doors. NOPE. They finally opened the doors at 11am and said that's what time they open now. There was no hours posted on the door. Their website is wrong and their open table reservation system is wrong stating when reservations can begin in the morning. And very expensive for the frustrating hour wait...
We made a reservation on open table for 10:30 but when we arrived the doors were locked. I called and the woman that answered apologized and promptly met us and let us in. I'm not sure if they open at 10:30 or 11:00, but they definitely were not ready to begin at 10:30 so they were either late, or the drop down selection in open table is incorrect. Nonetheless, the service was great once we got rolling.
The equipment needs some work, our first lane always scored a strike so we changed lanes. The second lane always gave the bowler pin 7 even if it was standing after the first bowl. Then as it cleared the downed pins, it would pic up Pin 7 so you never had to worry about Pin 7 on your second bowl.
We were just there for fun so we didn't mind so much.
We did have a child with us and they put us on a lane that didn't have working bumpers, so that was a bit of a bummer for my daughter, but again, we managed.
Just figured that having a child, the question might be asked up front if we wanted a lane with bumpers.
All in all we had a good time.
It’s a nice laid back place to eat, drink and bowl I like it!
VERY VERY EXPENSIVE DRINKS, MEDIOCRE FOOD, OVERPRICED BOWLING, STAFF DOESN'T GIVE ONE &*%# IF YOU FINISH A GAME OR NOT, WHEN YOUR HOUR IS DONE, YOU'RE DONE. THEY VERY RELUCTANTLY GAVE US 10 EXTRA MINUTES BC WE WE'RE CELEBRATING A BIRTHDAY HOWEVER I DEFINITELY WOULDN'T COME BACK.
This was not the experience that I was expecting. I am not a professional bowler, but the lanes were not oiled properly or kept up well, and this made the bowling part a terrible experience. The tables were also too small and too close together, so it seemed like everyone was on top of each other. Not worth how much it costs.
It was really nice experience. I brought my wife oh her birthday. And she had a blast , we really like the special unlimited bowling
Where do I begin! I made online reservations for one lane, party of 8. I was contacted 4 Days prior to New Year’s Eve and was asked if my party was interested in the NYE package. I told the lady my party was just going to bowl for 2 hours and have appetizers. When we checked in, we were told we can only bowl for an hour since we didn’t purchase the NYE package. Well, that wasn’t told to me when the lady called a couple days ago. We decided to just bowl the one hour. Well, the lane breaks down after 40 minutes with no estimated time when the lane will be fixed. I decided to take my party and we left the facility after an hour. I would prefer to give our money to someone else who is more accommodating.
10 pin was a fun place but the service was not great
The place was poorly organized and you have no room for coats or anything. The table service was hard to find and the pay structure is strange. They wanted us to pay to continue to play in the seventh frame. With that we simply went home and won’t be back.
For the bowlers that really bowl, (like my son) you will hate it. Lanes are so dry that your ball will snap right into the gutter.
I personally have issues with bowling alleys with loud music and big video screens. That being said, this was probably the best of this type I've seen. $55 an hour is a bit steep, but that appears the be the going rate.
The best thing, it was a fun time for a couple of hours of non-serious bowling with some friends after work.
Took the kids for a fun activity on a rainy day.
I brought 4 children (ages 7-10) to the location in chicago. The waitress informed us she was the only person serving food in the entire place- there were 20+lanes. The drinks were flat fountain sodas. The chicken fingers were flat large pounded fried? chicken. The food arrived when our 65 dollar per hour time was into 45mins. I had noted I was celebrating a birthday yet nothing was done for the twins.
The positive include the many big TVs, cheese pizza, & the kindness of the staff.
Great place to go! Bad customer service. Horrible female manager forgot her name but she work Friday nights.
Nice place for events, bowling, and good times!
This was the worst experience I have ever had at a restaurant or outing. I should note that we were with a large group of people from our workplace. During our visit, there was always one of us at the table. Only our server and a few of the bussers came by. No people from any other lanes stopped by our table. My wallet was swiped from the table while dishes were being cleared, and thousands of dollars was racked up in credit card charges that same night. I have tried to get ahold of management to look into this and check the cameras, but I have heard no reply. Only their staff came by our table. I cannot stress enough that this is a terrible place to go, with no security and staff that are almost certain to steal from customers. I will not be returning.
We really had a wonderful time. My Mom used to Bowl here over 40 years ago when on a league. She said it was still a great spot to nowl.
Easy reservation for a large get-together with friends. However, bowling ball selection is limited.
The ambience was wonderful and inviting. However, when we were playing, our bowling lane malfunctioned three or four times and we had to wait ten minutes for someone to fix it. Then, when we asked the staff about how many games we played and what it was based on, per game or per hour, they got me on the wrong one and refused to change it.
The bowling atmosphere was excellent. The drinks and service were great and spot on. The biggest downfall was the brunch buffet...not enough food was out and the build your own omelet line was always too long. I would definitely go back but pass on the brunch.
First time visit and it was a lot of fun.
Quite the atmosphere with the video screens, bowling pin & ball noises and the general buzz to the environment with people having a good time.
Pretty laid back service group but attentive when needed.
Would recommend to others.....hope to do it again.
We enjoyed spending our family outing there, the children had a great time. The pizza could have been better, $55 to bowl an hour was a bit pricey. The server was awesome.
Should be clearer when booking online about minimum charges.
Drinks are delicious
I came here with my husband and a few friends for a date night. It was very clean and the staff was excellent (Our waitress was Amber she was fun and amazingly attentive). I enjoyed my chicken nachos as well...yummy. The nachos were reasonable priced for the amount of food recieved. I feel the price per hour is over the top though. Although I did love my experience, the $65 an hour price tag is why I will not be returning when I can go bowl elsewhere for a fraction of the price.
Pretty neat that you can reserve lanes for bowling thru Open Table. Although, the wording on Open Table when providing a credit card to secure reservation is misleading. You DO NOT have to reserve at the hourly rate (which was different than the hourly rate on the 10 pin site btw), but you can pay per game (which is cheaper when with a group of only four). Not only was this confirmed when I called 10 Pin reservations, but it was provided as one of the options by the guy who checked us in for the lanes.
Dining is not required, so I could not provide a review for food (although N/A is not an option, I chose 3 stars). But everything else, save for a couple lane malfunctions, was fine. Service was pretty on top of things for the most part and the assistance when the lane malfunctioned was pretty quick as well. Price per game is more expensive than regular bowling I suppose, but much cheaper than the place on Grand, so that is a plus for value. Video boards played at the end of the lanes, and the music videos were not intrusive, they were played at a pleasant volume to where conversation could still be had, but not quiet to where all you heard were other people bowling.
Only drawback is that the table set up for each of the lanes is pretty tight. I imagine being uncomfortably tight in the winter when more people may be coming here for indoor activities.
My friends and I visited 10pin on a Saturday night for dinner, drinks & bowling. I was expecting really overpriced drinks, food & bowling for it being a River North spot. I couldn't have been more wrong. All the shareable plates were under or around $10. The bowling was super affordable at about $7 per person per game. Our server was very attentive and friendly. I also came here for an office gathering and was such a great experience.
Ten Pin is expensive for bowling, but the service is really absolutely amazing. The food and drinks are reasonable, from a price and quality perspective. It's a fun place for a group -- we were there for a birthday.