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  • Zapatista – South Loop

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Zapatista – South Loop
Zapatista – South Loop

Zapatista – South Loop Details

  • Dining Style: Casual Dining
  • Website: http://www.zapatistarestaurant.com
  • Phone: (312) 435-1307
  • Hours of Operation: Monday through Thursday: 11:30AM-10:00PM

    Friday: 11:30AM-12:00AM

    Saturday: 10:30AM- 12:00AM

    Sunday: 10:30AM-9:00PM
  • Payment Options: AMEX, Discover, MasterCard, Visa
  • Cuisine: Mexican
  • Executive Chef: Alfredo Sandoval
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cafe, Delivery, Full Bar, Gluten-free Menu, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (bar only), Smoking Area (patio only), Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Entertainment: Outdoor Seating: Reservations for outdoor patio areas are not accepted. Patio tables are available on a first-come, first-serve basis.
  • Special Events & Promotions: Monthly events i.e. Tequila Dinners, Wine Dinners, Beer Dinners and Seasonal Affairs for all ages.

Getting there

  • Cross Street: 13th Street
  • Public Transit: Blocks from the Red, Green and Orange line. Michigan Ave. Bus one block away.
  • Parking: Valet
  • Parking Details: Valet, street & public lot parking available
A word from Zapatista – South Loop
Zapatista is an authentic Mexican restaurant in the Near South Loop. Made with the passion, heart & soul of Mexico, using the freshest of ingredients, the fare at Zapatista is a blend of regional Mexican dishes that are authentic, yet contemporary. The menu ranges from grilled chicken, pork, steak and seafood entrees with house made moles and salsas to burritos, tacos & enchiladas, plus the guacamole is made table-side just how you like it. The atmosphere
is romantic and rustic with a beautiful stone back bar which holds some of the finest tequilas available; not to mention, the specialty drink list which boasts a variety of unique recipes & a great beer & wine selection. The hand painted wood furniture is comfortable, the walls are rich in color and the photographs hung around the restaurant depict the life of a Zapatista. Choose to dine in the dining room, sit in the bar, or enjoy the long days of summer
at a table on the large outdoor sidewalk patio.
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Diner Reviews
  • "I work a block away from Zapatista and always wanted to try it and finally got the chance this past weekend. The server took 20 minutes to come back to our table after we first got there and it wasn't busy at all. She constantly rolled her eyes and looked mad the whole time. The food came out pretty fast but that's probably because there was no flavor in any of the food. I got the steak tacos and they were more like shredded beef tacos with no seasonings at all. My girlfriend got the cheese enchiladas and those were just as bland. The side of rice and beans was a bit salty but sadly the highlight of our dinner along with the hot salsa. Go to La Cantina a few blocks south from here and you'll get food and drinks that are ten times better."
    Dined on 8/23/2014
  • "Had high hopes given that we are local, but should have believed the prior reviews. Restaurant seemed understaffed, resulting in poor service. Food was good and with large portions, but was not overly creative."
    Dined on 8/23/2014
  • "Made a reservation for Sat early evening, didn't really need one, not very busy at all which was nice, and we were seated immediately. Food was great and came out extremely fast! Would definitely go back!"
    Dined on 8/23/2014
  • "Took advantage of the BOGO on Saturday. The guacamole and meals were decent. Order flan for dessert and had a hard time recognizing it as flan. It was lumpy and not what we expected."
    Dined on 8/22/2014
  • "Our waiter constantly avoided us the entire time we were there. I was having dinner with my 1 year child, husband and best friend. The service we receive was absolutely beyond poor. I have been to Zapatista several times and received better service and food. From the sangria to the unseasoned food, we had to return back several items because it was just bad. We certainly wanted to leave but just suffered through it. At this point, we will not be returning ever."
    Dined on 8/18/2014
  • "If spice is your life then the spicy versions of Zapatista's fajitas in a molcajete and their guacamole will get you going. As a foodie I was very impressed with their guacamole which was creamy and chunky at the same time! For the gluten free diner (my wife) almost all the food was safe. Their drinks could use a little work though... Otherwise an outstanding find."
    Dined on 8/16/2014
  • "We were excited to come here, but honestly the table was sticky and dirty and the bathroom was beyond disgusting and no paper, etc. There was one server and when we asked for serving spoons it took them 10 minutes to find them..........not highly recommended!"
    Dined on 8/10/2014
  • "Our food was excellent - not to mention great value for the money. Very attentive server. We will definitely be back."
    Dined on 8/5/2014
  • "They never called our names for a table, just let us stand waiting for 20 min. The waitress wasn't attentive to us at all, didn't let me substitute. I also almost got charged extra for pico de gallo when I just asked for more chips and salsa. Food was fine but not worth such poor service."
    Dined on 7/31/2014
  • "She has no idea about the menu. The lady never filled our waters. Never checked on us. And took away plates before we were done."
    Dined on 7/20/2014
  • "servers, then this is the place for you. Friday night crowd; somewhat busy. The noise level was similar to a jumbo jet. The worst aspect of the ambiance was being bumped by servers about every 30 seconds. Food was lower quality than many taquerias, and two of us ordered the same seafood enchilada dish, yet one had two scallops on top (along with shrimp) and the other didn't?? Moreover, the fish (tilapia I think) was overcooked and chewy. They are chopped from my pocketbook. I would think of this place as a drink/appetizer place only, because those were up to par."
    Dined on 7/18/2014
  • "I'm a big believer in second chances, but we've now eaten at two Zapatista locations & they're were consistent. That is, consistently not great. Food quality wasn't that good & the service matched that. I had the braised lamb tacos & my wife had the al pastor, and both were especially fatty. The guacamole appetizer was also a very small portion, and the chips came out greasy and under fried. To top it all off, the bathrooms were filthy. I'm all for upscale casual Mexican food, but at Zapatista, the quality doesn't match the pricing. (Average bill for family of 4, including 20% tip, is around $75.) I'm happy to pay for quality, but neither their Naperville or South Loop location lived up to the pricing. We will not be back."
    Dined on 7/12/2014
  • "Needed a place near the Hilton which could take a table of 8 including kids, and would not break the bank. This place served this purpose just fine. Food was nothing unique, but was decent and good value. Plenty of wine, beer and tequila options. Service was prompt and efficient, no problems. It was quite noisy in there though so not easy to hear people at other end of the table. I would go there again if in the South Loop, but would not make a special trip."
    Dined on 7/5/2014
  • "This is good food in a casual setting. We were able to walk here from Northerly Island where we were seeing a concert, so the location was great. It's a little pricier than most Mexican restaurants I've been to, but not surprising for the city."
    Dined on 7/5/2014
  • "Hubby and I truly enjoyed the food and drink. The location was convenient. The the staff was friendly and knowledgeable."
    Dined on 6/28/2014
  • "Worst mistake I made was going on a weekday. The place says they close after 10, buy they will rush you out before that and not give you any experience. I will never go back especially the food was pretty much thrown at us in 1 minute after ordering!"
    Dined on 6/26/2014
  • "We had very rude server, was rushing us and did not know what items were available, or on special. She would talk over us, cut us off. Obvious she was anxious to get out of work and didn't care about level of service. Food was not great anyhow. Disappointing because I previously liked this place, particularly their brunch. I do not plan to return."
    Dined on 6/24/2014
  • "Place looks great but they should hire some cooks from the hood. I've had better food at a corner stand. Overall, the place is ideal for a hang out spot. Service is great but again...the food."
    Dined on 6/21/2014
  • "The restaurant is not particularly wheelchair friendly. Had to ask several tables to scoot their chairs in so I could get out even though I requested a wheelchair accessible table when making the reservation. Service is slow but friendly, drinks are nothing to write home about, food is very good. I much prefer lunch to dinner there. Not as crowded and noisy."
    Dined on 6/20/2014
  • "I came here with my boyfriend on a Friday night. The restaurant decor was fun but the food and service were lackluster. We ordered a pitcher of margarita, which was pretty good but the food wasn't great. My boyfriend ordered a fish dish that ended up only tasting like the sauce that it was covered in. I ordered the beer battered fish tacos, which just tasted like fried food covered in the same sauce. Perhaps we just got unlucky with what we ordered, but for the price, I wouldn't go back to try other things. The service was pretty bad too. We had to ask (and wait for a while) for water and an extra silverware. We weren't even given a dessert menu to look at - she just said "anything else?". Wouldn't recommend..."
    Dined on 6/13/2014
  • "Food was good, service was good, a bit noisy because it was crowded. Glad we had reservations."
    Dined on 6/13/2014
  • " The hostess (first impression) was friendly, smiling, accommodating and great. We sat and ate in the bar so we could watch the Belmont Stakes. We then proceed to interact with another 3 to 4 staff and the overall 'air' of disinterest, avoidance, and poor service takes over. Someone needs to manage these people. They are destroying this business. On the other hand, Zapatista may be the only Mexican restaurant that understands that they can easily niche themselves by offering gluten free choices without making major menu or kitchen changes. I would return to this restaurant in the future with the hope of an overall uptick in the attitude of the staff. Just have that Saturday hostess work with staff and you will do well."
    Dined on 6/7/2014
  • "I've been here twice before and dined inside each time. The weather was so nice that we ate outside. The food was delicious and our waiter was kind and patient. The outdoor seating was cramped but still comfortable for the most part. I had the dos tacos special with beans and rice. Delicious. "
    Dined on 6/2/2014
  • "We read a lot of wonderful reviews about Zapatista however we felt that the steak fajitas were underseasoned and the calamari had about 3 pieces and the rest was deep fried peppers. It certainly wasn't worth the money spent. The service was okay, they were clearly trying to turn tables quickly because it was a busy night. "
    Dined on 5/31/2014
  • "I would not recommend this restaurant. The restaurant was organized from the host to the server. The food was sub par at best and I feel that the majority of the blame should be put on management. Our reservation was not registered and then our server appeared to have more important things to do then wait on tables. "
    Dined on 5/23/2014
  • "Zapatista had always been a favorite but we we're disappointed w the service food and overall experience this time around. Restaurant was not busy but service was unattentative, good was so-so and it took us 20 minutes to get the check only for it to be incorrect. "
    Dined on 5/10/2014
  • "A nice variety including what you expect; tacos, beans and rice. But also more with nice entrées treated with a variety of Mexican spice and preparation. Efficient and friendly wait staff with a "glad this is my neighborhood" feel. "
    Dined on 5/10/2014
  • "The service was terrible. They need to work out a few kinks here. We were one of maybe six tables sitting and it took 30 minutes for drinks and 40 minutes for guacamole. The food was good. But a planter fell from the patio cover and nearly dropped on the head of a neighboring diner. The bus boy would come to our table and simply hold out his hand, without saying a word, and expected us to hand him our dirty dishes. I'm all about helping out but this seemed tacky and inappropriate as he expected us to help without actually asking. I can't recommend this place. These problems did not exist here for the years that I had frequented this place between 2008 and 2012. What a shame."
    Dined on 5/8/2014
  • "Great Ambience - great service, the food had no flavor. "
    Dined on 5/5/2014
  • "The wait or ruined the surprise party I was hosting. There were many mistakes in the food once it was delivered to the table. And thh credit cards were all falsely charged when the bill came. Now I have to go back and call all 12 members in my party to be sure their credit cards were reimbursed. It was a complete disaster even though they were apologetic. I would never recommend this restsurant and nor will I (or my 12 friends) ever return. "
    Dined on 4/22/2014
  • "Loved the food and the place is very nice! My entire family enjoyed the food and they would like to return. "
    Dined on 4/21/2014
  • "My husband and I went here for our date night. Overall the food was really good. He got the steak tacos which he loved and I got the vegetable enchiladas which were good but not great. The guacomole they served was absolutely fabulous. We'd definitely go back - I'd love to try their brunch menu since it looks outstanding."
    Dined on 4/17/2014
  • "I would highly recommend Zapatista. Love the fajitas and drinks! Check out their daily specials. The service is always good."
    Dined on 4/16/2014
  • "I had the worst experience at Zapatista. I was charged $49.00 each for two pitchers of margarita. Then my waiter made an error on my bill, he wasn't trained properly on how to apply Groupons. To top things off the manager was very rude and unprofessional."
    Dined on 4/12/2014
  • "Servers bad and food bad will not go back horrible time stay netter Mexican food other places"
    Dined on 4/11/2014
  • "Went with a groupon. It was a little pricey for the food. Don't know if I would go back without another discount. This is based on the price not anything else."
    Dined on 4/5/2014
  • "I'm gluten free and ordered a quesadilla on a corn shell rather than flour. I was provided tacos. I told the waitress about the mistake and she insisted that quesadillas were folded because they were on corn shells. I was hungry, so I went ahead and ate them. But the service could have been better."
    Dined on 4/1/2014
  • "Group of six used OpenTable to reserve. That went smoothly. Dining experience was nice. I ordered some tamales; those were not good. They were dry and unpleasant. All other orders were excellent."
    Dined on 3/29/2014
  • "The place looks very nice on the inside, but the service ended up being very poor. The food was also deemed average by all of the diners in my party. I liked the place, but I probably wouldn't go back there. Im actually a Chicago food blogger and was not impressed with my experience."
    Dined on 3/26/2014
  • "The service was great, and our food was delicious. Prices are decent and they do give you quite a bit of food. I recommend the Steak fajitas!"
    Dined on 3/15/2014