Z&Y Restaurant

Z&Y Restaurant

  • Dining Style: Casual Dining
  • Website: http://www.zandyrestaurant.com/en/index.html
  • Phone: 4159818988x
  • Hours of Operation:
    Sunday - Thursday: 11:00am - 10:00pm, Friday - Saturday: 11:00am - 11:00pm
  • Payment Options: MasterCard,Visa
  • Cuisine: Seafood, Asian, Chinese
  • Executive Chef: Han
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Takeout, Wheelchair Access, Wine

Getting there

  • Parking: Street Parking
A word from Z&Y Restaurant
At Z & Y Restaurant, we prepare delicious Chinese cuisine that is full of flavor. Our chefs are well known throughout SF when it comes to preparing elegant mouth watering dishes that will have you desiring more. We consider ourselves to be the best Chinese food restaurant around and with one bite from our amazing menu, we are confident you will feel the same.

Z & Y Restaurant is well know as a famous Chinese restaurant. 94133 residents flock from all around and order our fast and reliable Chinese take out.
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Z&Y Restaurant reviews from OpenTable diners
18 reviews since May 19, 2014
Overall Rating3.3
  • Food4.1
    Service2.8
  • Ambiance2.8
    Noise LevelEnergetic
70% of reviewers would recommend this restaurant to a friend.
fit for foodies (7)good for groups (5)kid-friendly (4)hot spot (4)great for lunch (4)neighborhood gem (3)special occasion (1)Show More
  • Obnoxious staff vile food
    EricG
    Dined on 8/27/2014
    The un-identifiable food was only made worse by a condescending staff
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Waited forever despite reservation
    OpenTable Diner Since 2014
    Dined on 8/14/2014
    We had a reservation for 7pm and weren't seated until 7:30. There were a lot of other groups and a line out the door, and everyone there also had a reservation. They need to not take so many reservations when they clearly can't fit that many people.
    Special Features:
    kid-friendly, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Did not honor our reservation
    NotJimmyFallon
    Dined on 8/3/2014
    My friend said we had an opentable reservation. The employee hurriedly said that they didn't get it and we should write our name on the list, which was quite long. We started to say that we had an email from opentable but were ignored. The employee just walked away. After we had a table it took multiple attempts to get the waitstaff to take our order. We were told repeatedly "just one minute" or similar. After ordering the food came quickly. It was decent.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • loved it
    OpenTable Diner Since 2012
    Dined on 7/25/2014
    There is a line, which we bypassed since we had a reservation. It was so great! Super food.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • best duck
    kabudle
    Dined on 7/12/2014
    We were not sure about the peking duck so just ordered half. The duck was delicious! It was juicy and the skin was very crispy. Although the buns were like bread and not the thin pancakes, it was acceptable. It took us less than a minute to finish it so we ended up ordering another one.
    Special Features:
    kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great food!
    jlhd
    Dined on 6/23/2014
    We loved it! It is a great place. Not fancy. Extensive menu. We were a party of 6 with 2 tweens. I loved all the choices and really liked what we ordered. Service was very fast and polite.
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best Chinese food.
    OpenTable Diner Since 2005
    Dined on 6/21/2014
    Come here every time we are in town. Good food. Just took family from out of town there, loved it
    Special Features:
    kid-friendly, fit for foodies, special occasion, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Poor Service
    GBee
    Dined on 6/10/2014
    Does not matter that you have a reservation for a certain number of people at a certain time. If all your party is not available at the time of your reservation, or they don't have a table to accommodate your party, they ask you to put your name on the waiting list behind others. Essentially the reservation was meaningless. When I arrived there was another group of 4 with a reservation at the same time and we had the choice to sit together at a table for 8 or wait longer. When we were finally seated they tried to hurry us to order initially and then ignored us most of the time. Do some research before you go, the menu has many options and can be confusing. Watch out for and ask the price of "seasonal" items on the menu.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Sichuan food almost like home
    Jazzman
    Dined on 6/10/2014
    First, let's be clear. This restaurant won't win any awards for ambience. But then again if you have been to Chengdu, you won't find any family priced restaurants that can do better for the atmosphere part of the experience. You come for the food. Fairly authentic food at very affordable prices. Food was served quickly and efficiently. By 7:30pm the packed restaurant was as noisy as can be... Just the way chinese like it. I'd go again
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Ratings-Only Reviews
    Based on 9 ratings-only reviews submitted since May 19, 2014
    • Overall Rating3.4
    • Food4.2
    • Ambiance2.7
    • Service2.9
    • Noise LevelModerate
  • The following 19 reviews are from the Z&Y Restaurant reviews archive.
  • Good, but expected GREAT
    SLOMomma
    Dined on 4/5/2014
    There was nothing wrong with our meal, but with all the hype, we expected more. I think the Schezuan items have been toned down for a western pallet, which is unfortunate. We had lunch here with our two boys. They enjoyed the food, but had trouble getting drink refills. The best thing we had was the twice cooked pork. It was the only item that had any actual spice to it. While the whole fish swimming in chili sauce with noodles on the side looked amazing, it was more sweet than spicy. The tan tan noodles were good, as was the beef cake appetizer. Overall, it was just fine, but nothing spectacular.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • no meaning to reservation
    hongosanchome
    Dined on 4/4/2014
    We made a reservation for 4 and still waited almost an hour to sit down. We were instructed to write our names down on a list with the words "reservation." And then we weren't given a table until after all those who were in front of us on the list (most of who didn't have reservations) were seated. What is the point of making a reservation if you have to wait the same as a walk-in? This is a great place but I wouldn't bother unless you go early or late or are willing to wait an hour for a table.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • No credit cards/reservation issues.
    rewindrw
    Dined on 4/4/2014
    Z and Y was near our hotel so we made an OpenTable reservation for six people... and they told us that since we'd only made it five hours earlier, they never received it (I showed the confirmation on my phone and that's how they knew when I'd made it). However, they did seat us within a couple of minutes of our arriving. We ordered three appetizers and seven entrees, most of which were very good; none were great. We were buzzed by small, slow moving flying bugs during the meal, and when we went to pay with a credit card, were strongly encouraged to pay with cash. They ultimately did take the credit card, but the meal ended in an uncomfortable moment over the payment method.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • This place is great for Chinese
    Voyo
    Dined on 4/2/2014
    This place is great for Chinese tourists and visitors who miss their home cuisine but can't really get it while traveling in the US. So this place meets their needs - meaning that it's real authentic and delicious.
    Special Features:
    good for groups, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Reservation was useless
    SebastianVIP
    Dined on 3/8/2014
    Even though we had a reservation we were placed on the waiting list and had to wait until all the other groups on the list were served and we were called up. The reservation was plain useless.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lacking in service
    Inno
    Dined on 2/21/2014
    Made a reservation online, called to confirm an hour before, where the refused to ever receive the online order. Unwilling to accommodate to work with us, i have to say i am deeply disappointed , when we have the prime minister visiting form Europe.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great Neighborhood place
    WiningaboutMarinVIP
    Dined on 2/21/2014
    Finding a pescetarian/vegeterian spot can be a challenge. Fortunately Chinatown is a neighborhood filled with suitable choices. Then you can find a place with great food - then it is a treat. We had several vegetable/tofu plates that were really good as well as a deep-fried, fiery dugeoness crab that was the hit of the table. Service was excellent and the value provided was very good. Important to note in the area - there are two parking garages just a block away across Kearney and on Kearney.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great food but service is just fair
    Rachel
    Dined on 2/15/2014
    One of the best restaurants in the area! But they forgot one of our dishes and at the end we had to cancelled it as it would take a long time to cook and there were so many people waiting for the table.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • bad
    zizizi
    Dined on 1/3/2014
    We arrived 10 minutes before our reservation, but the tables that could fit 8 people were all taken by customers who have not even placed their orders when we arrived. I talked to the waiter about our reservation, and they told me I only needed to wait for another 10 minutes but I ended up waiting for an hour to be seated. Our party of 8 was seated at 2 separated tables after one hour, and the service was pretty bad. I hope the restaurant can enforce the reservation that they took from Open table so it won’t ruin the reputation of Open table in the future!
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Good food, reservations useless
    OpenTable Diner Since 2002
    Dined on 12/12/2013
    I've had lunch at Z&Y before and have quite liked the food. On a recent visit, though, we showed up after making an OT reservation, and the hostess claimed they didn't receive notice of my reservation. Rather than taking the appropriate action -- moving us to the top of the list and giving us the very next table -- they told me that I would have to wait. The place was jammed, and we were on a schedule, so we headed down the street to Bund Shanghai, where we had excellent food and service. Given that OT reservations have been an issue for other people in Z&Y's OT reviews, I would not recommend this restaurant, and I urge OT to reconsider Z&Y as a participant in their program.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Reservation was useless!
    Foodie94105
    Dined on 11/22/2013
    We booked a reservation for dinner at this place, but we had to wait for 40 minutes still. We were happy with the wait, felt rushed once we started eating and ordering.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • If you like spicy Szechuan
    ezreviewer
    Dined on 11/14/2013
    This is as good as it gets this side of the pacific Try the fish in hot chili oil
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Service was horrible. The
    CA12345
    Dined on 11/13/2013
    Service was horrible. The guy gave us an attitude when we asked for some straws.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Good Chinatown choice
    OpenTable Diner Since 2012VIP
    Dined on 11/11/2013
    Great little local place, nice people, great food. A little grubby but authentic and good. Great choice for a quick lunch in Chinatown.
    Special Features:
    neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great Food Great Value
    OpenTable Diner Since 2013
    Dined on 11/6/2013
    We were a party of 10 and our experience was great, lazy susan in the middle of our table made it easy to share, portions were large, food was very good, creamy walnut-shrimp was outstanding. I would recommend reservations like we did, line was down the sidewalk. Inside is small. Try it you will like it, my husband is not a fan of chinese food and he loved it, especially the lemon chicken
    Special Features:
    good for groups, neighborhood gem, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Ma Ma Ma!
    Timmy
    Dined on 11/2/2013
    The best Szechuan cuisine I've ever had in the US, Decor - Meh, Service - Acceptable, Food - Outstanding!
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Mixed service: Upon check-in,
    KCooperVIP
    Dined on 10/5/2013
    Mixed service: Upon check-in, the hostess voiced that she cancelled our reservation because we were 7 minutes late from our appointment. I said no one called us and she responded that we had to put our name down and to wait for the table. She also treated other customers the same way. She gave us a table 25 minutes later. Once we sat down, the wait staff drastically made the service better. Food was ordered and came quite quickly. Better part: Every dish was delicious. Final review: if you can handle the "different restaurant check-in policy" and the long wait, stick to Z&Y for the food.
    Special Features:
    neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Amazing Szechuan food. Most
    OpenTable Diner Since 2013
    Dined on 8/19/2013
    Amazing Szechuan food. Most of San Francisco Chinese restaurants are Cantonese which is probably my least favorite style but that's not really relevant. A co-worker recommended the place and my brother and I went and we both agreed that Z and Y might be the best Chinese food we have had in the US. I've been there three times since and that hold true still. I recommend: hot and sour soup (it's unlike any hot and sour soup but still tastes like one, everyone who has tried it has said that might be the best part of the meal.), beef in chili oil (the go-to main dish), scallion pancakes (crispy and unreal in its flavor), and their signature chicken with a huge amount of chili peppers in a huge plate.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • They don't honor reservations!
    joshgd
    Dined on 8/8/2013
    FYI: the staff at Z&Y doesn't appear to know they are on OpenTable, or that they link to it from their website. Here's what happened: I made a 7:30pm reservation, and showed up 10 minutes early. Because there was a long line, I went inside to check in with the maitre d' to let him know we were there. When I said we had a reservation, he looked at me blankly and said "we take those?" I showed him the confirmation email, which contained the date, time, restaurant name, address, et c. He then disappeared for about twenty minutes. When he came back, he told me that if I texted the restaurant manager, she could put our name on the waiting list. Why this would better than doing it myself, I don't know. Eventually, he did seat us. The food was ok.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate