Xi Shi Lounge, Shangri-La Hotel Vancouver
Xi Shi Lounge, Shangri-La Hotel Vancouver

Xi Shi Lounge, Shangri-La Hotel Vancouver

  • Dining Style: Casual Elegant
  • Website: http://tinyurl.com/3qqvn3r
  • Phone: 6046613353x
  • Hours of Operation:
    Open from 11am to 1am everyday
    (Seasonal Patio from 11am to 11pm)

    All Day Menu - Daily
    11am to 1100pm- Innovative, inspired food selection perfect for lunch or to complement an evening cocktail

    Afernoon Tea - Daily
    11am to 5pm- Traditional Afternoon Tea,
    Saturday and Sunday - live classical piano

    Offering live entertainment 7 days a week
  • Payment Options: AMEX,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Afternoon Tea, International, Tapas / Small Plates
  • Executive Chef: Wayne Harris
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cafe, Counter Seating, Entertainment, Full Bar, Happy Hour, High Tea, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Smoking Area, Takeout, View, Wheelchair Access, Wine
  • Private Party Facilities: Located on the 6th floor of the Shangri-La Hotel, surrounded by Floor-to-ceiling windows, complemented by a 2000 square foot private terrace, we offer you an intimate setting to host your corporate or social gathering.
  • Private Party Contact: Sameena Iqbal 604661-3332x
  • Entertainment: Enjoy live music, Monday through Saturday from 5pm onwards. On Saturdays and Sundays, a classical pianist from 1:30pm to 4:30pm provides the perfect complement to afternoon tea service.

Getting there

  • Cross Street: Thurlow Street
  • Parking: Hotel Parking
  • Parking Details: Free parking available on Alberni Street until 9am, meter parking thereafter.
    Valet parking available through the Shangri-La Hotel off of 1137 Alberni Street, between the Coastal Church and Urban Fare. Follow the Shangri-La sign down the ramp and follow the Hotel Reception sign (daytime flat fee of $10 plus $2 per half hour parking. From 6pm onward evening flat fee rate of $16).
A word from Xi Shi Lounge, Shangri-La Hotel Vancouver
Embracing our Shangri-La heritage with a modern interpretation, Xi Shi is a lounge with distinct personality that expands street-side to embrace the summer.

Enchanting cocktail waitresses wearing traditional, hand tailored cheongsams from Shanghai emulate the legendary beauty, Xi Shi, the ancient Chinese Goddess of the Lotus Blossom. The classic bartender, passionate about flavor, mixes creative cocktails to delight the palate.

During the week, Xi Shi is an ideal spot to have a casual business meeting or enjoy a relaxed lunch. On the weekends, a traditional afternoon tea set on our famous Blue Willow China is enhanced with classical piano.

In the evenings, re-energize and socialize in an intimate setting with interesting live music, innovative evening snacks and inspired cocktails.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerVibrant Bar Scene
Xi Shi Lounge, Shangri-La Hotel Vancouver reviews from OpenTable diners
20 reviews since July 3, 2014
Overall Rating4.3
  • Food4.1
    Service4.2
  • Ambiance4.4
    Noise LevelModerate
70% of reviewers would recommend this restaurant to a friend.
special occasion (9)romantic (8)fit for foodies (7)great for lunch (6)good for groups (6)great for brunch (5)kid-friendly (5)vibrant bar scene (4)hot spot (3)late-night find (2)scenic view (1)neighborhood gem (1)notable wine list (1)Show More
  • A League Of Their Own.
    OpenTable Diner Since 2011
    Dined on 10/17/2014
    The service at Shangri-La Hotel, Vancouver is unlike any other. The staff are attentive without being intrusive. The professionalism is palpable and they perform their duties with fluidity and surgical precision. They are approachable, sociable and make an effort to address every guest by name. Though they have no problem keeping it formal. As someone whom works in Hospitality, it is my humble opinion Shangri-La Hotel, Vancouver personifies what the industry is, for lack of better words, all about.
    Special Features:
    fit for foodies, good for groups, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • fabulous server!
    DiDi
    Dined on 8/25/2014
    Natalia made this experience wonderful! This was my friend's mother's first time at "high tea", what a fabulous introduction to this amazing tradition. Sandwiches were delicious, scones are the best I've ever had, sweets are my least favorite, would prefer more sandwiches and scones.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great service, lacking wow factor
    LuxurySearcher
    Dined on 8/19/2014
    Being that it was my first time to experience high tea at Shangrila Vancouver I was excited. I have stayed in Shangrila in Asia and Toronto location since that's were we are from. I always make it a habit to try high tea in different high end hotels. PROS: - server extremely nice, quick & efficient - noise level very comfortable, small but cute lounge CONS: - high tea is served with nice silverware but to my shock, my tea strainer was old and rusting - tea selection is lacking. For a high end hotel serving high tea, the loose leaf teas were not that great and being Asian, I know good green & black teas and this wasn't that great. - price a bit on high side but expected for a hotel. This really isn't a con. - chair pillow falling off
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best Fine Dining Experience ever!
    Suzybee127
    Dined on 8/17/2014
    The food was great, the piano playing in the background was lovely and the seating area was by far the best I've ever seen. My friends and I decided to have afternoon tea at this lovely restaurant and our expectations were blown away!! The ambiance and details of the restaurant (piano, lighting, comfortable seats, gorgeous tables) were breathtaking and the service was so lovely. I've never been to a place where waiters and waitresses go out of their way and make sure you aren't missing anything during your meal. They were also very patient with our many questions. And lastly, but not the least, the food was amazing!! All in all a great time!
    Special Features:
    great for brunch, fit for foodies, good for groups, romantic, special occasion, great for lunch, neighborhood gem, hot spot, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • excellent high tea service
    psychologymomVIP
    Dined on 7/19/2014
    Pros: Beautiful table setting, great service, delicious treats especially, their butter scones are to die for Cons: Piano music was really great but not so great if you want to have a conversation
    Special Features:
    kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Would not recommend
    Silver
    Dined on 7/19/2014
    1. The cup and saucer and the plates on the high tea tray were all in white china, while the tea pot and the plate were in pattern. It's not even a proper set. 2. Waited so long to ask for more water in my tea pot. 3. The bar chair was too high and too far way from the table, hard to get in and out. 4. The food was okay. 5. The tea filter turn black with black water coming out after using it, it was actually rusted. 6. The lychee, rose with almond tea is good. 6. Only good part was the live piano and the tea itself. Overall: For a price of $38 before tax, with the level of food quality, service, chinaware, it's not worth it to visit again. There's a lot more other places that is a lot better for a price of $38 or even lower.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Unique and Beautiful Location
    chococake
    Dined on 7/13/2014
    My husband and I had afternoon tea at the Xi Shi Lounge for the very first time on Sunday and thought it was quite excellent overall. It was soothing to hear the piano notes waft in the air as we sipped our wonderfully aromatic tea and nibbled on the delectable delights that were beautifully presented to us on the tray. I especially enjoyed my pot of lychee, rose, and almond black tea - one of the hotel's signature teas. The only thing that fell short like many other afternoon tea venues in North America is they don't offer an unlimited number of finger sandwiches as they do in London. I highly recommend the lounge for a romantic afternoon tea experience for special occasions or for a lovely get-together with friends and family.
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent afternoon tea service
    goodiefoodie
    Dined on 7/13/2014
    Our party of four was seated beside the pianist who began playing around 1pm. A beautiful selection of music. The variety of afternoon teas and delicacies was very good.
    Special Features:
    great for brunch, fit for foodies, romantic, special occasion, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ratings-Only Reviews
    Based on 12 ratings-only reviews submitted since July 3, 2014
    • Overall Rating4.1
    • Food3.9
    • Ambiance4.3
    • Service4
    • Noise LevelModerate
  • The following 130 reviews are from the Xi Shi Lounge, Shangri-La Hotel Vancouver reviews archive.
  • High Tea
    fanfanman
    Dined on 5/31/2014
    The food served was great. Limited tables available and wished the tables were further away from each other for more privacy. Enjoyed the life music though!
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • High Tea
    asiantravellerVIP
    Dined on 5/27/2014
    A lunchtime treat of tea, a delicious variety of sandwiches and scones, and sumptuous desserts. Wonderful.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Afternoon Tea
    millied88
    Dined on 4/20/2014
    The afternoon tea at the Shangri-La would have been amazing if the service had been better. The food was wonderful, but our tea was lukewarm when it arrived at the table. When we first arrived, the waitress disappeared for 20 minutes, leaving the entire restaurant with no servers in place, and when she returned she checked in on all the tables with food/drink already before being signaled over to us. My mother was told she couldn't order a mimosa because it wasn't on the very short bar menu, and it was only when the manager appeared to help out the one waitress working and my mother attempted to order sparkling wine and orange juice separately that the waitress asked if they could make a mimosa. She was probably new, but still. Very odd.
    Special Features:
    Great for Brunch, Kid-Friendly, Fit For Foodies, Good for Groups, Romantic, special occasion, Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • beautiful afternoon tea
    LLUU
    Dined on 4/19/2014
    I love this place! My friends and I were seated next to the piano player, Perry, who was absolutely amazing. He played all the songs we requested and was super friendly. We had the afternoon tea meal for $38 /pp which is pretty standard for afternoon tea. Service was very attentive and friendly as well. The food was alot better than I thought! The lobster sandwich was so warm and crusty and the scones were mouthwatering...
    Special Features:
    Great for Brunch, Fit For Foodies, special occasion, Great for Lunch, Vibrant Bar Scene
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • LuvbrunchVIP
    Dined on 4/18/2014
    Great piano player, high tea had interesting dainties
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Underwhelmed
    kc2014VIP
    Dined on 4/13/2014
    Ambiance was great. Piano player was amazing. Unfortunately, the afternoon tea was a huge letdown. They didn't have our 1st nor 2nd choice of teas so we had to settle for 3rd choice. Menu sounded promising: lobster salad on mini brioche bun, smoked meat sandwich, smoked salmon on mini bagel...but the food was disappointing and failed to deliver. Lobster salad bun was watery and lacked character, grilled cheese was wet and greasy, smoked meat was embarrassing! My 11 yr old quipped that we could serve a better afternoon tea at home for way less than the $38 or person charged here. Hugely disappointing!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent service
    SLdis
    Dined on 4/13/2014
    I will recommend this place for their High Tea service. Great atmosphere, very polite and attentive staff. One of the best places to go
    Special Features:
    Great for Brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good restaurant with nice ambience
    AlyRVIP
    Dined on 4/12/2014
    Afternoon tea looked good with someone playing piano and had nice vibe at night with dj playing music.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • High Tea Experience
    PugLifeConfession
    Dined on 2/24/2014
    I was there for the year of the horse Chinese New Year high tea promotion. The service is outstanding. It's a very small lounge and they do serve lunch. The high tea consist Chinese fusion bites. The food was okay, not very outstanding. It was a nice deal considering it is free for people who are born in the year of horse so splitting the bill costed each person around 22.5 with tax and gratuity. They had a lady playing Chinese instrument at the location but it was so loud for a small location. Very relaxing but it was hard to chit chat with loud music.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Poor Experience
    KC90
    Dined on 2/23/2014
    Overall experience was poor due to poor service from the Service Leader. Everything else including our waitress were fantastic. The tea list was interesting and had a large variety. The Service Leader without acknowledging us sat another group of customers at our table and expected us to leave the table without even saying a single word to us. Our waitress apologized for the Service Leader's action and relocated us to another table. Never heard anything or reason why we had to be relocated from the Service Leader. Disappointed with the service from him. Hard for me to recommend or to go back to the Xi Shi Lounge.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Enjoyed the food quality at
    OpenTable Diner Since 2009VIP
    Dined on 2/22/2014
    Enjoyed the food quality at Year of the Horse Tea at the Xi Shi Lounge, but table set up is really a bar. Would be a better dining experience if the event was held in the Market restaurant. Sitting in bar stools is not quite the same calibre as other 'Tea" experience around town.
    Special Features:
    good for groups, great for brunch, late-night find, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Just OK Afternoon Tea Experience
    OpenTable Diner Since 2008
    Dined on 2/16/2014
    I went to the Shangri-La Year of the House afternoon tea. The tea was the best part of the whole experience. The food, which was Asian-inspired, was not bad. It was very filling. However, we sat near the kitchen area and it was very noisy with what sounded like things crashing and people talking loudly. It ruined the ambience. I feel like there are better places for afternoon tea.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Year of the Horse Buy 1 Get 1
    wheetnee
    Dined on 2/15/2014
    The food was subpar. Bagel and buns were dry. The only thing I enjoyed was the tea and the scones with clotted cream. They tried to make it specialized for Chinese New Year but just missed the mark.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Too pricey for only the ambience
    nuckfan
    Dined on 2/14/2014
    Came to this lounge for some drinks before dinner at another restaurant. The reviews seemed pretty good so I took a chance. After we sat down, it took about 15 minutes before a server came by to ask for our order. The drinks were fair but are very expensive; more than I would pay normally for drinks. I guess that's what you get for going to a lounge at the Shangri-La. No server came by to check up on us the entire evening. Overall it felt like the restaurant was heavily understaffed for what was supposed to be a pretty busy night. I didn't feel like I got my moneys worth. However, if you want to bring a date to a trendy lounge with expensive drinks to impress her, I would recommend this place.
    Special Features:
    special occasion, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • NOTHIN SPECTACULAR, nothing good
    magdaa
    Dined on 2/14/2014
    WOW WHAT A HIGH TEA, NOTHING TASTY , WE FELT RUSHED, THE SERVERS ARE RUDE AND SARCASTIC, IN SPECIALY THE PERSIAN GIRL WITH THE FAKE SMILE, ANYWAYS WE WILL NEVER RETURN!
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • every thing is good.but.
    RainVIP
    Dined on 2/14/2014
    but only if they can change the seat for sofa,that will be much better.
    Special Features:
    fit for foodies, great for outdoor dining, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • took my friend here for Chinese
    2muchofahgoodthing
    Dined on 2/13/2014
    took my friend here for Chinese New Year High Tea to celebrate her birthday. The menu was very appealing and it met all my expectations. The service was outstanding and I was pleasantly surprised to learn that my friend's meal was complimentary as it was her birthday in the year of the Horse. I will definitely return.
    Special Features:
    neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Tranquil
    Wong
    Dined on 2/12/2014
    Low seating too low, high chair a bit better. Great service. Had afternoon tea, the CNY special, and the scones were good. The rest of the food was ok.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Afternoon tea: average
    OpenTable Diner Since 2009
    Dined on 2/8/2014
    The setting was quite nice although there was no place to hang your jackets or to put your bags down. That was a little awkward, especially if you have a large number of bags. Food: the sandwiches were pretty good and the scones had a very nice crunch and texture to it. I was very disappointed in the desserts. All the dessert portions was small and the egg tart was terrible. The tart shell was very hard and there was very little custard inside. Tea: the teas all tasted quite nice and they will refill the pot with hot water. There was a small selection so not a lot of unique choices. Service was good, everyone was super friendly, attentive and helpful. It is nice overall but definitely better places in Vancouver for afternoon tea.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Nice Afternoon Tea the host was bad
    yvrgal
    Dined on 1/31/2014
    Walked into here on Friday afternoon to try out their new afternoon tea for the lunar new year. Was informed that they were booked full for the rest of the day (odd considering the place was half empty). Politely thanked them and left then went to find other options on Open Table. Surprise! Wide open availability for the rest of the day at Xi Shi and booked a table 15 mins later. Arrived and a different hostess sat us. Service was okay but we didn't want to be interrupted much. The male host kept giving us dirty looks throughout the meal. Perhaps our casual look was not to his liking... Afternoon tea was quite lovely with a neat Asian twist for the lunar new year. I'd come back if I wasn't treated like a 2nd class citizen again...
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • The entire experience was
    Bubbles
    Dined on 1/11/2014
    The entire experience was wonderful - love the tea crockery set; service was unintrusive and friendly and they did not forget to top up our tea pots so we always had delicious hot tea.
    Special Features:
    fit for foodies, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Not a good place for afternoon
    Coco
    Dined on 12/7/2013
    Not a good place for afternoon tea. The urban tea is much better than here. Not recommend!
    Special Features:
    good for groups, vibrant bar scene, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • High Tea
    CartierGirl
    Dined on 11/21/2013
    Xi Shi Lounge is our favorite place for High Tea in Vancouver. Lovely for special occasion or business lunch. Perfect ambiance, low noise so easy to talk. Love it!
    Special Features:
    fit for foodies, good for groups, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A perfect celebration
    OpenTable Diner Since 2012
    Dined on 11/18/2013
    Our server Natalia was very attentive and made our celebration memorable. The quality of food was excellent, the tea selection could have been more elaborate, missing the Darjeeling and oolong , the ambience was relaxing and perfect for afternoon tea. We will certainly return.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Afternoon tea
    manger
    Dined on 11/11/2013
    This is a very lovely place to go for afternoon tea. Excellent scones too!
    Special Features:
    romantic, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Too pricey
    Chris
    Dined on 11/10/2013
    $38 for what we get in afternoon tea set, it's a bit pricey. They serve very nice tea there and friendly service but still has room for improvement on the food.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • excellent light dishes!
    scobbetts
    Dined on 10/22/2013
    All was excellent; astoundingly good service. But beware of hired musicians who over-amplify their music in this rather small venue.
    Special Features:
    fit for foodies, vibrant bar scene, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • I had high tea in the restaurant
    reviewer56
    Dined on 10/13/2013
    I had high tea in the restaurant and I must say it was amazing. The food was good, the service was excellent and to top it off I went on the weekend when there was a piano player there. He was exceptional. He was friendly and taking requests. I felt he went above and beyond to make the who experience great. The servers were also very attentive and made the group I was with feel very well taken care of and frankly like royalty. It was great. The only negative thought was that one of the main staff members was giving service we all thought was a bit rude. I have been to high tea a few times there and his attitude is always the same. But that wasn't a big issue because everything else well made up for it.
    Special Features:
    fit for foodies, great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Afternoon tea
    asiantravellerVIP
    Dined on 10/4/2013
    Xi Shi Lounge is an excellent venue for a casual luncheon meeting over a traditional afternoon tea. Casual, elegant, fresh, traditional, it's all here -- with the best scones in the city and great service, too.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fairly disappointed
    sgtse
    Dined on 9/29/2013
    We were seated promptly and made our tea selections and the high tea tiers were brought out. At first glance, it was very simple. The sandwiches were of such a general common nature, it did not fit the price tag or the idea that it would belong in the Shangri-La. That's pretty much 1 full sandwich each and 2 scones a person which is intensely carb heavy. There was no creativity with these sandwiches at all. We expected a lot more from the Shangri-La. The ambiance was nice, as there was a pianist there who started playing around 1:30 pm. For the price, $38 a person, I would not suggest this place for the high tea food selection. It's too common, something I would expect at some non-descript place away from downtown Vancouver.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Well done high tea
    HSCfanVIP
    Dined on 9/28/2013
    Unexpected but well done high tea at XiShi at the ShangriLa in its comfy and quiet room. Live piano man playing familiar covers. Great tea!
    Special Features:
    fit for foodies, vibrant bar scene, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Afternoon Tea
    OpenTable Diner Since 2007
    Dined on 9/15/2013
    We went for late morning afternoon tea on a Sunday. It was busy and we were seated quickly. However, as more people were coming in, the service went down, I supposed there were not enough staff and everyone seem to come in for the afternoon at the same time. Food was great, just the service was a bit off. We will not go back for the afternoon tea.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.