West Side Grill - Gilroy
Overall food was very goodOverall food was very good and service was excellent. The only flaw in execution was the daily specials from the prior day were left in the menu so one of the selections that was chosen was not available so the waiter had to come out and let us know which caused a slight delay in delivery of the entrees. After the entrees were served, we had asked for a 2nd portion of bread which never arrived. Seeing how none of us left with leftovers, the portion size was just right and the meal met everyone's expectations which is rare. The 2008 Solis cab was also a nice selection. All in all, a great choice that also turned out to be quite reasonable at $158 for 5 (4 adults + 1 child) including wine, before gratiuity.6/15/2013 12:00:00 AMI had lunch with a friendI had lunch with a friend and we ordered the calamari and two entree salads. However the waiter forgot the calamari and brought it later and I brought it to his attention. But to my amazement, the waiter did a service recovery and apologized for the delay and compensated us for the lack of service.
All in all the food was very good and the service recovery will entice me to go back to this restaurant because they do care about their customer service.6/7/2013 12:00:00 AMGreat service and food!It was extremely easy to make the online reservation. I changed it to add more people and there was no problem. Even when calling in to confirm, the staff was very courteous and friendly. The service was great, throughout the meal even when people showed up late. The waiter was very accommodating too the needs of the party. I had asked during the reservation for separate checks and it was no problem at all when it came time to closing everyone's tabs. The only problem was that I had one guest with special food requests and they were not able to accommodate her, other than that everyone else was very satisfied with their meals. We had the burger, scallops, chicken, salmon and Chinese salad. It was all delicious!6/7/2013 12:00:00 AMPerhaps the best in GilroyGood food, great service, very nice ambiance. Perhaps the best in Gilroy. Would go again for sure if in Gilroy for dinner.5/24/2013 12:00:00 AMgreat brunch locationMy parents introduced my husband and I to this place. Great experience everytime. Service is always great. Front desk is always reslly nice. We never had to wait to be seated. Reservations help with that. Choice of food is great as well. Breakfast and lunch!5/12/2013 12:00:00 AMThe service was pretty goodThe service was pretty good after the waitress finally took my drink order and brought another persons drink after everyone else was started on theirs.5/4/2013 12:00:00 AMAlways an enjoyable experience.We dine at Westside often and always enjoy ourselves. On more than one occation we decided to dine last minute and they always find us a table rather quickly. They staff is always friendly and attentive.4/28/2013 12:00:00 AMWe were a group of 10. SmallerWe were a group of 10. Smaller groups would work better here. Service is great, and so is the food. Wine list ok, but they had no Pinot Griego, my fav! Disappointing. Small place with a large bar. Divided into 3 areas, 2 for dining 1 for the bar. Noise level is high so conversation is difficult.4/20/2013 12:00:00 AMFriendly staff and ver efficient.Friendly staff and ver efficient. Great food and good comforting atmosphere. Great drinks and food.4/4/2013 12:00:00 AMHave eaten there on many occasionsHave eaten there on many occasions and never disappointed.3/31/2013 12:00:00 AMNeighborhood gemWe come here regularly! A real neighborhood gem! After finding this place about a year ago it has become a regular place to dine at. Great food, great service, and kid friendly!3/17/2013 12:00:00 AM