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  • Upstream - Charlotte

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Upstream - Charlotte
Upstream - Charlotte

Upstream - Charlotte Details

  • Dining Style: Fine Dining
  • Website: http://www.upstreamseafood.com
  • Phone: (704) 556-7730
  • Hours of Operation: Lunch: Monday - Saturday: 11:30am - 3:00pm; Dinner: Sunday - Thursday: 5:30pm - 10:00pm, Friday - Saturday: 5:30 - 11:00pm; Sunday Brunch: 10:30am - 2:30pm
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Seafood, Fusion / Eclectic, American
  • Executive Chef: Jon Fortes
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Farm to Table, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (patio only), Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Catering: For information on Upstream catering, please contact Luke Andrews at landrews@harpers-rest.com or phone: 704-556-7730
  • Private Party Facilities: Upstream offers 2 spectacular private dining rooms in addition to 2 separate patios for special events.
  • Private Party Contact: Luke Andrews (704) 556-7730
  • Special Events & Promotions: Upstream also offers monthly cooking classes on Saturday starting at 10am. Visit the website for additional information.

Getting there

  • Cross Street: Fairview Road
  • Parking: Valet
  • Parking Details: Complimentary valet parking is available directly outside the restaurant, at the front door. Complimentary self-parking is available throughout Phillips Place.
A word from Upstream - Charlotte
Craving fresh, day boat seafood and sushi? Upstream, located in the heart of the bustling South park area at Phillips Place, offers guests an innovative menu created by Executive Chef, Jon Fortes and Chef de Cuisine, Brian Willams. With a list of awards, including the Wine Spectator Award of Excellence, The Dirona Award, Zagat and being named one of the “best new restaurants in the country” by Esquire’s John Mariani, Upstream is the place to have a spectacular dining experience whenever dining in Charlotte. Continued
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Diner Reviews
  • "Service was extremely slow and we had to wait 20 minutes after our reservation time to be seated."
    Dined on 7/27/2014
  • "The menu selections for Queens Feast were extensive and interesting. There were options to upgrade to a more expensive selection by paying just a bit more. There were also wine selections available for each course. Our server was very attentive considering the crowds that are always present during Queens Feast."
    Dined on 7/26/2014
  • "We love the food at Upstream! This time we were seated for dinner in a side room which was happily, quieter than the main room, but has less atmosphere. Our server was friendly and knowledgeable, but overstretched, so our glasses of wine were slow. We've had great service experiences here in the past, so don't let this stop you from trying the excellent and inventive menu! We find that the food execution quality matches the descriptions in the menu, the flavors are clear, and the combinations exciting."
    Dined on 7/26/2014
  • "If you like sushi and fresh seafood this is your place to try. A little pricey but certainly worth it. Look forward to returning."
    Dined on 7/26/2014
  • "We enjoyed our dinner at Upstream. Our waitress was attentive without being intrusive. My entrée, 1lb lobster, was great. The Wasabi melted butter was delish! My husband had been looking forward to the night all week. He was disappointed with the halibut. He thought it had been frozen and the texture was "mushy". The chocolate dessert with salted caramel ice cream was the BEST!"
    Dined on 7/26/2014
  • "Great food and drinks. Crème Brulee was excellent. I had grouper and shrimp which was delicious."
    Dined on 7/25/2014
  • "Food was excellent. Atmosphere was very nice and menu choices were enticing throughout. The top of what you can obtain for high end seafood dining in Charlotte."
    Dined on 7/25/2014
  • "As always it is jammed during queens feast week. We have been seated at the same table 3 times near the entrance to the kitchen and it is like the motor speedway and everyone is yelling in the kitchen. The server was way too busy with probably too many customers but the food is too good to pass up. If they would be more aware of the customers near the kitchen it would have been a better evening."
    Dined on 7/25/2014
  • "The service at Upstream was above and beyond. We had an 8pm reservation that took longer than expected to be seated. The hostess and general manager made sure to keep us updated and let us know about the situation. This made waiting an ease and not even an issue. Our server was knowledgable and friendly and did a great job. We went during restaurant week so it was a little hectic. Food and wine were good. We will definitely go again, but outside of restaurant week."
    Dined on 7/24/2014
  • "Every aspect of the evening took too long. The soup and ahi tuna appetizers had incredibly small portions. The entrees were pretty good but not amazing. Went for Queens feast so got 3 courses for $30. Would have been upset if we had paid full price. Has a very nice decor."
    Dined on 7/24/2014
  • "We went during Queen's feast, and though I expect the great dishes will still be amazing on a normal week, I think the misses on food and service were due to the busy nature of the week. My husband had the ahi tacos, which had to be the most amazing ahi tacos ever. He loved his lobster, and said it was very well cooked. However, they served it without crackers or special utensils, and he felt the drawn butter could use more salt. It took a waiter 20 minutes to track down a salt shaker. Both of my courses, the prawns in curry and grouper with prawns had wonderful flavors, but the prawns were chalky. One of the three glasses of wine from the wine pairing was undrinkable, and the waiter didn't offer to trade it for a different glass of wine."
    Dined on 7/24/2014
  • "Even after making a reservation on OpenTable, the hostess pressured us to sit in the bar area rather than the main dining room. In fact, we really didn't have a choice. The service was extraordinarily slow and our main courses were cold. We also used the same forks and knives for our entrees as we did our appetizers. I will not return based on the multiple issues we faced during our meal."
    Dined on 7/24/2014
  • "I found this to be the best value and most pleasant of any of the restaurants I visited. Staff made an effort to find the quiet spot I requested (tho it got noisy later when a large group came in), the food was excellent and generous, and the service was great. I noticed non-serving staff unobtrusively frequently checking the room...impressive. All in all, a great choice."
    Dined on 7/24/2014
  • "Appetizers were good. Dinner portions were very small. Next time will likely order a couple of appetizers and skip the dinner"
    Dined on 7/23/2014
  • "I have never been to a restaurant and sat at the table for 3hours. Our service wasn't the best. When the waiter took our drink order, he didn't come back for at least another 15-20 minutes, then took our app order. This went on for the entire service, WOW."
    Dined on 7/22/2014
  • "Our party of 5 had a wonderful evening. Upstream offered almost their entire menu for Charlotte Reataurant Week, as well as an amazing wine deal. 3, 5 oz. glasses for $20. And the desserts! We will definitely return!"
    Dined on 7/21/2014
  • "A 6 person party was very easily accommodated by our server this past Sunday. The food was delicious and there was a lengthy wine list. Love the varied selections for Prix Fixe during Restaurant week offered by Upstream."
    Dined on 7/20/2014
  • "So my wife and I arrive a few minutes early for our 8:30 reservation and the hostess very kindly tells us a table is paying and should be ready in a minute. Ok no problem, we head to the bar to get a drink while we wait. Half an hour later we finally get seated. What was the point of making a reservation I could've came in off the street, waited 30 minutes and gotten a table. Strike one. Now we're seated and the ac vent above our table is leaking onto the table. The waiter merely apologizes, doesn't even ask if it's ok, if we would like to move, nothing. Strike two. The waiter was a pretentious snob. Constantly lurking around the table giving us looks like "it's good isn't it?" As if I've never eaten in an "upscale" restaurant. Strike three"
    Dined on 7/19/2014
  • "My husband and I tried Upstream initially during Restaurant Week, and we had a very pleasurable experience. They allowed us to choose from their regular menu, which was nice as you can truly experience what they normally have to offer. I cannot say a bad word about anything. The food was delicious, the service was slowish, but fine, the ambience was lovely. We had a perfect evening. Why will I not go back? Because, the regular prices were too high. $36 for Grouper. Really? For Restaurant Week it was a bargain, but otherwise, too pricey. Don't get me wrong, I don't mind paying for an experience. I just have to really appreciate the value, and I honestly feel I can get a comparable experience elsewhere for a much more reasonable price."
    Dined on 7/19/2014
  • "Upstream always provides a superb dining experience."
    Dined on 7/19/2014
  • "Queen's Feast was remarkable. The value was incredible and the service was best of all. Thanks to the chefs and wait staff for a very pleasant dining experience."
    Dined on 7/19/2014
  • "Thoroughly enjoyed EVERYTHING about this restaurant! Apps: I had the jumbo lump crab cakes and they were DELISH! It was 99% crab broiled perfectly with a drizzle of sauce that complimented the dish well. BF had the NC shrimp salad and was very pleased. Entrée: I had the Wagyu Steak which was broiled and I don't love but it was perfectly medium well and tender. BF had the Togarashi-Dusted Big Eye Tuna and although the rice cake was not to his liking...it was ALL that was left. Dessert was a showstopper: I had the Flourless Chocolate Torte - salted caramel gelato and the flavors married perfectly! BF had the Mixed Berry Crumble - almond, streusel, vanilla ice cream and it was equally satisfying!"
    Dined on 7/19/2014
  • "We came the wrong day for the Queens feast week, the manager showed us the special menu avalable on the 18th only and made it available to us. Delicious food, service all for $30 each."
    Dined on 7/16/2014
  • "Continues to be one of the best restaurants in Charlotte!"
    Dined on 7/15/2014
  • "My wife and I dined at Upstream last Saturday night and thoroughly enjoyed our meal. The ceviche was phenomenal, and our waiter was one of the best servers we've ever had."
    Dined on 7/5/2014
  • "Upstream is our "go to" restaurant. It is consistently great! Always fresh and currently menu selection. Perfect for a full meal or just a small bite."
    Dined on 7/5/2014
  • "This was not my first experience at upstream, which made my experience surprisingly disappointing. My party of four was seated at 6:30 and it took almost 40 minutes from that time til our meals arrived. The restaurant was empty so this delay is not understandable. One meal had to be sent back because the fish was over cooked and another dish should have been sent back for the same reason. Hopefully this experience was an exception and not the beginning of an unfortunate trend."
    Dined on 7/4/2014
  • "You can depend on good service, good food and good atmosphere! Everytime we go heer we find the variety of foods available very good and unlike what is available other places. It can get very busy especially for the Sunday brunch so get a rsvp. Enjoy!"
    Dined on 7/4/2014
  • "The marinated sea bass was spectacular, flavorful and moist. Service was attentive and efficient, but never annoying, and our waiter offered very helpful suggestions upon request. We love the ambiance of Upstream, elegant without stuffiness. Highly recommended!!"
    Dined on 7/3/2014
  • "Really can not say anything other than the food was superb, the service excellent and the ambiance perfect. A truly great evening and dining experience."
    Dined on 7/2/2014
  • "My husband and I have dined at Upstream numerous times and enjoyed the food, but the past two times have been very disappointing. For starters, I think the chef is trying to be so innovative that the seafood is getting lost in the "fluff". It would be better if the recipes were more simplified to let the flavor of the seafood be more prominent. I ordered the halibut and my husband had the special for the evening--the monkfish. His portion was small and mine was overdone and dry, as if it had sat under the warming lamp too long. Our service was poor. We ordered cappuccino and after it was served, waited five minutes for the waiter to bring the sweetener. Unfortunately, it will be a long time before we go back to Upstream."
    Dined on 6/28/2014
  • "Really enjoyed the monkfish and grouper! Service was attentive and gave good suggestions."
    Dined on 6/28/2014
  • "We always have a great meal at Upstream. My bass was delicious and everyone else had similarly good dishes. The service is good and the atmosphere is elegant."
    Dined on 6/25/2014
  • "We had brunch on June 22. The food was fantastic and the service was superb! Really, really great service and I don't say that often!"
    Dined on 6/22/2014
  • "One of the best meals I have had in a long time. My husband is a gourmet cook so I am often disappointed in restaurants. Not here! The food, service, atmosphere were just spectacular from the minute we walked in. We both had the sake marinated fish...I could have tipped the bowl up for the sauce. Crab cakes and kale salad were the starters. Great experience! We will return."
    Dined on 6/20/2014
  • "Been going to Upstream for years and was very disappointed on the quality of the food and the length of time it took to get our food. We were a party of seven and it was not crowded."
    Dined on 6/15/2014
  • "Pleasant and enjoyable. Food was fresh and culinary refined. Presentation of the food was inviting. Just needed a little more attentiveness from the server."
    Dined on 6/15/2014
  • "I loved everything I tasted at Upstream. An absolutely favorite of my mine."
    Dined on 6/15/2014
  • "Service was slow food was just fair. I heard two other tables complaining about the quality of the food. The desert was terrible ice cream had ice in it and huge frozen strawberry in it. Not worth the money."
    Dined on 6/14/2014
  • "This was our first time eating at Upstream during the day and were very pleasantly surprised by the perfect balance between elegance and just another business lunch setting. Excellent menu, great service and a well-chosen wine list. This restaurant is always on our short list when visiting from overseas and we'll definitely include it among our lunch favorites as well."
    Dined on 6/12/2014