Turtle Jack's - Richmond Hill (Vogell)
Turtle Jack's - Richmond Hill (Vogell)

Turtle Jack's - Richmond Hill (Vogell)

  • Dining Style: Casual Dining
  • Website: http://www.turtlejacks.com/
  • Phone: 9057701729x
  • Hours of Operation:
    Sunday - Thursday: 11:00am - 12:00am
    Friday - Saturday: 11:00am - 1:00am
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: Steak, Burgers, Comfort Food
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Gluten-free Menu, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access

Getting there

  • Cross Street: Mural St
  • Parking: Private Lot
A word from Turtle Jack's - Richmond Hill (Vogell)
Since 1992 Turtle Jack's has been committed to providing our guests with the best dining experience possible. By using only the most flavourful, highest quality ingredients and cooking all food fresh to order, our culinary team provides a dining encounter like no other.
Today, the brand continues to uphold its reputation for quality dining, but has since evolved into a destination for PREMIUM, casual dining. Our Muskoka roots and lively, engaging atmosphere continue to provide our guests with a superior dining experience suitable for any occasion!
Continued
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Turtle Jack's - Richmond Hill (Vogell) reviews from OpenTable diners
13 reviews since June 23, 2014
Overall Rating3.8
  • Food3.8
    Service4.1
  • Ambiance3.8
    Noise LevelModerate
100% of reviewers would recommend this restaurant to a friend.
good for groups (8)kid-friendly (6)great for lunch (5)fit for foodies (3)special occasion (3)neighborhood gem (3)great for outdoor dining (3)hot spot (1)vibrant bar scene (1)Show More
  • OpenTable Diner Since 2014
    Dined on 9/5/2014
    service was great; waitress was knowledgable and friendly
    Special Features:
    good for groups, great for lunch, great for outdoor dining, kid-friendly, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • QUAINT ATMOSPHERE
    Kelly
    Dined on 6/24/2014
    Our server was new-Anna, but she was great, even brought us a surprise dessert .We noticed our bill didn't include our mains, so we pointed it out and she fixed the bill and was very appreciative of that fact. Overall great experience! So Thank you. WE know Turtle Jacks from Muskoka!! woohoo
    Special Features:
    fit for foodies, good for groups, special occasion, great for lunch, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 11 ratings-only reviews submitted since June 23, 2014
    • Overall Rating3.6
    • Food3.6
    • Ambiance3.6
    • Service4
    • Noise LevelModerate
  • The following 26 reviews are from the Turtle Jack's - Richmond Hill (Vogell) reviews archive.
  • Small Portions
    OpenTable Diner Since 2014
    Dined on 6/20/2014
    For the price of the items, the portions were very small.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great for Groups
    SushiSally
    Dined on 6/17/2014
    This has become the go-to spot for all of our work events. The servers are friendly and great with groups. There is a wide variety of appetizers that are perfect for sharing. The big bang shrimp are not to be missed!
    Special Features:
    good for groups, great for outdoor dining, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • We'll be back!
    OpenTable Diner Since 2014
    Dined on 5/18/2014
    Went to Turtle Jack's for the first time Sunday night for dinner. All five of us enjoyed our meal! Our server was excellent and enthusiastic, the pace was relaxing without being slow, and we were able to talk without being drowned out by other diners.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great service on Mother's Day
    OpenTable Diner Since 2012
    Dined on 5/11/2014
    Always weary of eating out for Mother's Day. You know it will be busy. Our table of 14 with 5 kids under 8 is never easy. Our server was awesome. Our drinks were always refilled, food came out fast and to top it off all moms got a seed card to plant. Would recommend for casual dining.
    Special Features:
    kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Good Food & Good Service
    avajda
    Dined on 5/10/2014
    Great variety of food. Nicely presented and tasty. reasonable prices
    Special Features:
    great for brunch, kid-friendly, fit for foodies, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fantastic Place
    dk1234
    Dined on 5/10/2014
    It was a great experience we had at Turtle Jacks. It was very family friendly diner which the food was awesome. Our Family had wonderful time. The server was very friendly and helpful. Good Job Guys. I will recoomend 10 Vogell location to all my friends and family.
    Special Features:
    kid-friendly, fit for foodies, great for outdoor dining, special occasion, late-night find, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Unfortunate Choice
    kidfree6
    Dined on 5/10/2014
    Although this is a good place to take the kids, the food is quite poor. My steak was returned twice and still never hit medium-rare. The same steak was re-fired twice which included refiring the expensive and very small shrimp and scallop topper twice. It was one of the worst things I have ever eaten. My husband ordered The Big Wing Dinner and my son the small order of wings. When they arrived I wasn't sure which was which. They were both small orders. To top it off our server was inattentive and made excuses. Service was slow and the place was not busy.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • i dine here often
    FoodieVIP
    Dined on 4/3/2014
    Great place for lunch, never had a bad meal. try the turkey naan great with any of the sides. the creamy goat cheese and the roasted red peppers are a really tasty combination with the turkey.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • We had a great time. The staff
    glg1
    Dined on 3/1/2014
    We had a great time. The staff were friendly and attentive. And the food was good.
    Special Features:
    great for outdoor dining, kid-friendly, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Food was mediocre
    Dinner
    Dined on 2/22/2014
    Myself along with a few friends who ordered steak found it to be too dry. The fried pickles were really good and the sides were good as well.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • It was a great way to celebrate
    june
    Dined on 2/21/2014
    It was a great way to celebrate my son's 19th Birthday.
    Special Features:
    vibrant bar scene, kid-friendly, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • good not great
    stotty
    Dined on 2/14/2014
    We had the Valentine's Day special. It allowed for one appetizer to share. They were out of the chicken in spring rolls, so we had the three cheese dip. It was ok. Nothing special. There was also only one desert for sharing - a butter tart, but it was an excellent butter tart. For the main dinner, I had the penne, and my wife had the blackened fish. Both were nice. Nothing really special though. The restaurant has a nice atmosphere, we were not rushed at all, but the waitress was a bit inattentive and we at times felt neglected. The price for the Valentine's day special was only a couple of dollars lower than just ordering off the menu.
    Special Features:
    good for groups, romantic, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A very happy valentines dinner
    Turtlelover
    Dined on 2/14/2014
    I took my wife to turtle jacks for a valentines dinner and everything was as I requested. I had an amazing booth with plenty of room to enjoy my meal. The service was fast and friendly. Even the manager checked in to see how we were.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Awesome experience!!!!
    OpenTable Diner Since 2014
    Dined on 2/14/2014
    Steak was a tiny bit tough, but all of the food including the steak was both lovely to look at and delicious!!!! Our server was exceptoonal
    Special Features:
    good for groups, romantic, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Local Find
    Caribou
    Dined on 1/25/2014
    Enjoyed the food and service - nice variety on the menu. Service was good even though the staff was very busy.
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Good food
    hungrybelly
    Dined on 1/24/2014
    Everyone enjoyed their meals. Portions were good size and the server was very friendly with my kids. Food is a bit pricey, but not bad for special occasions.
    Special Features:
    kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • The Company Store
    bbrown55
    Dined on 1/23/2014
    For a Thursday night it was a bit quiet here. Staff are friendly. As this is the location we frequent, the staff have changed quite a bit from last visit although some have stayed. The food is consistent and the standards have not changed. Product knowledge by the staff is excellent. Desert menu needs a revamp.
    Special Features:
    fit for foodies, kid-friendly, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • No room
    OpenTable Diner Since 2013
    Dined on 12/19/2013
    This was my first visit to this restaurant. I made online reservations for a booth.The booth I was in (third in from the front door on the right) had a table running down the middle of the restaurant. It was extremely difficult to get out and use the washroom or exit as the people in the chairs were so close to our booth. They were bigger and could not pull the chairs in very much and it made for a awkward experience. Again this was my first time with my guests at the restaurant and I am not sure I would chose it around the holidays or busy season
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Friendly service
    SparkyVIP
    Dined on 12/13/2013
    Our waiter Amanda was very friendly and helpful. Food was good. I will recommend the restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • food and service was very
    OpenTable Diner Since 2013
    Dined on 12/12/2013
    food and service was very good, I was there with a customer, and I would/will return
    Special Features:
    good for groups, neighborhood gem, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Friendly service
    SparkyVIP
    Dined on 12/7/2013
    Our waitress Julie was extremely accomodating and friendly. Food is ok if your expectation is not too high. My Muskoka chicken was a bit dry. My friend said her top stirlion was just ok soso. She said the Keg has better steak. My other friend said Fish and Chips was good and the batter was not too thick.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Group Holiday Party
    HolidayDinnerDiners
    Dined on 12/6/2013
    We had a group Holiday Party here and we all had a really great time! The service was excellent and quick and the food was really good! We were quite rowdy at times but the staff just smiled and didn't make us feel like we were too much. We all had a really great time. Thank you!
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • delicious
    Aw2013
    Dined on 10/25/2013
    Delicious as always! love this place and will be back again. The food quality is amazing!
    Special Features:
    good for groups, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Convenient location
    Rseeker
    Dined on 9/14/2013
    I chose Turtle Jack for its convenient location. Food was ok and servers were courteous. We sat at a table closer to the bar, so it was noisy. I think it will be a better sports bar than a romantic restaurant, despite of its really dark ambience.
    Special Features:
    good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Treat Dinner
    delight2dine
    Dined on 8/5/2013
    First time visitors but certainly not the last! Close to home, great service and will definitely be coming back with guests! Thanks for a lovely dinner!
    Special Features:
    fit for foodies, good for groups, neighborhood gem, notable wine list, great for lunch, special occasion, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Turtle Jacks
    divinediningVIP
    Dined on 8/3/2013
    we thought the food and service was really good, as well as the decor and ambiance, but for an appetizer, bowl of pasta, hamburger and two glasses of wine, we thought it was a bit steep. However, we would return and not have an appetizer next time.
    Special Features:
    fit for foodies, good for groups, great for outdoor dining, vibrant bar scene, notable wine list, kid-friendly, romantic, neighborhood gem, hot spot, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.