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  • Turtle Jack's Muskoka Grill- Appleby

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Turtle Jack's Muskoka Grill- Appleby
Turtle Jack's Muskoka Grill- Appleby

Turtle Jack's Muskoka Grill- Appleby Details

  • Dining Style: Casual Dining
  • Website: http://www.turtlejacks.com
  • Phone: (289) 288-0390
  • Hours of Operation: Sunday 10:00 am - 12:00 am
    Monday - Wednesday 11:00 am - 12:00 am
    Thursday 11:00 am - 1:00 am
    Friday - Saturday 11:00 am - 2:00 am
    Sunday 10:00 am - 12:00 am
  • Payment Options: AMEX, MasterCard, Visa
  • Cuisine: Comfort Food, Steak, Burgers
  • Executive Chef: Clark Lishman
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Fireplace, Full Bar, Gluten-free Menu, Late Night, Non-Smoking Area, Patio/Outdoor Dining, Private Room, Smoking Area, Smoking Area (patio only), Takeout, View, Wheelchair Access, Wine, Wine Bar

Getting there

  • Cross Street: Upper Middle Road
  • Parking: Private Lot
A word from Turtle Jack's Muskoka Grill- Appleby
Since 1992 Turtle Jack's has been committed to providing our guests with the best dining experience possible. By using only the most flavourful, highest quality ingredients and cooking all food fresh to order, our culinary team provides a dining encounter like no other.
Today, the brand continues to uphold its reputation for quality dining, but has since evolved into a destination for PREMIUM, casual dining. Our Muskoka roots and lively, engaging atmosphere continue to provide our guests with a superior dining experience suitable for any occasion!
Continued
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Diner Reviews
  • "We booked our Christmas lunch. The restaurant was full!!!!! The service was amazing and attentive. We got out meals within the normal amount of time. You never would have known the restaurant was packed. Everything was great. I was really impressed considering how busy it was. I have always had a good experience at all of the Turtle Jack locations."
    Dined on 12/19/2013
  • "We went there for New Year's eve dinner, and restaurant was quite packed but nevertherless we got our food quick. We even ordered our main separately from our appetizers and yet we got our food pretty fast. We also got compensated for an incorrect order of wings and they brought us a new plate with the correct flavour. Server Shannon was pleasant and asked all the right questions and gave us all the necessary info."
    Dined on 12/31/2013
  • "Considering this was New Years Eve, the food was good, the service good and the noise level not too high I was impressed"
    Dined on 12/31/2013
  • "We asked for a table away from the bar to avoid loud noise and we had the speaker just above us playing loud rap music. The food for most of the people in our group was cold, very disappointing."
    Dined on 12/6/2013
  • "This is the third and last time that we go to Turtle Jacks. The wait each time has just been too long. Service is fair, but they always seem just too busy. The food was ok, but at the old location it used to be amazing. I would much rather go to Kelsey's now. Same menu, but the food and service is much better."
    Dined on 11/6/2013
  • "Celebrated my wife's birthday here and yes we took the kids. We didn't feel like we were intruding w/ our kids and our server was extremely friendly. The food came out in a timely manner, which is "really" important w/ a 5 and 2yrs old. We will be back."
    Dined on 10/9/2013
  • "The food was mediocre at best. The service was attentive, however, the waitress did not make sure our meals were timed appropriately - we both received our entrees before we had finished our salads."
    Dined on 10/13/2013
  • "With the online reservations, booking a business lunch or dinner is now a breeze. The group felt like they had the restaurant to themselves, the way how the seating works, so discussions were done easily. The variety on the menu suited guests from different cultures and dining preferences. Amazing service, great food, looks like our business lunches and dinners will be at Turtle Jacks Appleby from now on."
    Dined on 9/11/2013
  • "Although I made my reservation online AND phoned the restaurant to make sure they knew my group was coming within 4:`4 - 4:30, the RESTAURANT WAIT STAFF said that they had NO IDEA that we were coming, AND this wasn't the first time that a group was booked and they had not been told. The service was EXTREMELY SLOW just to get our drinks, AND just as slow to get our food. The patio was NOT busy, and there was adequate staff on hand, so there is really no reason. The inside of the restaurant was also not busy, making for no reason for such slow service. The couches and tables are wonderful as a patio, and the prices reasonable."
    Dined on 7/14/2013
  • "the service was great, the servers were very friendly and helpful with the menu, the food was fantastic, the music was noticable but not over powering, or exccessively loud, and a greeat place to take friends for a night out, or family that you haven't seen in a while."
    Dined on 5/15/2013
  • "We were at Turtle Jacks for lunch. On first entering we found the music a little too loud. The service was very good. Not only for recommending certain dishes, but was also very attentive. The food was exceptional. Living very close by, I am sure that we will be back again."
    Dined on 6/6/2013
  • "Everything we ordered was full of flavor. The menu is quite big, with plenty of tempting selection. Even after we ordered we knew that there were another half dozen things we'd want to try. The wings are very good - we had the buttered house-kind. I'd go back just for those. We also had the chicken-avocado tacos and can recommend them. Our server had no problem splitting one bowl of soup into two for the kids, and both were still ample portions. They were not monstrous sized portions but I'm glad about that. Too many places give American sized portions and its not necessary. The price reflected the portion pretty decently, that is, it wasn't too expensive. Be prepared to pay for the nice setting. I wouldn't say it's an inexpensive place."
    Dined on 6/2/2013
  • "Upon my first visit to a Turtle Jacks, it felt like a watered down Montana's......a very lodge/cottage feel and reflective food. This location is a very comtemporary in design and food. Great selection for menu, great patio and great service. Would make this a regular visit to try out the rest of the menu."
    Dined on 5/20/2013
  • "THe rasberry Mojitos were simply delicious, definately going back in the summer to sit on patio and sip on this Mojito :)"
    Dined on 4/8/2013
  • "Service was slow and confused. Complaints were not proactively resolved (ie. chicken wings were served on top of fries, mentioned to waitress and received the reply "oh, that's how they always do it here...I don't know why" and there was no offer to fix the issue)."
    Dined on 2/25/2013
  • "First time at TJ's Appleby. Usually go to TJ's at Mapleview. Love the food and the large portions. Enjoy watching sports on the large! TV. Went for Valentines, really enjoyed ourselves."
    Dined on 2/14/2013
  • "They are noted for the ribs however on a special menu they have on each Tuesday there were no ribs listed as a choice. I think this is a mistake! Other than that we found the service to be good and the ambience was nice. I will return!"
    Dined on 2/14/2013
  • "I was there for a business dinner and the service was great. The food was good but three of the five main courses were not particularly hot. One of my guests mentioned it to our waitress and she got the cost of his meal deducted from my bill which I thought was good of them."
    Dined on 1/22/2013
  • "Great restaurant that had very good service for an early dinner with our family even though they were setting up for new years eve. Would definitely go back."
    Dined on 12/31/2012
  • "It was a party of Eight. Restaurant atmosphere was pleasant. HOsts and servers verry friendly. It toke a while to get food served ( I guess because it was the bussiest time of the day-Lunch break for sorrounding businesses). My food came to my table almost cold. I did not complain about this, as they were other parties arround the table and at that point I thought it would be inappropriate. Other that that, everything else was O.K."
    Dined on 12/17/2012
  • "Overall the lunch was enjoyed by everyone. Exception was my dish....had the chicken pasta with cheeses - it was quite "greesy" from all the cheese...I guess I should have expected that. As noted above, the event was enjoyed by all. The service was excellent!"
    Dined on 12/12/2012
  • "We met friends there who were visiting from out west, we hadn't seen them in 20 years. We arrived at 4:45 and ordered drinks, we thought the waitress forgot about us. it was 25 minutes before our drinks arrived. The waitress said sorry I have been run off my feet. The tomato soup looked more like pureed vegetables and was barely warm. my sandwich was good. My husband and one friend had the chicken parm. they both agreed the chicken was ok although a fairly small portion certainly not a full breast of chicken and the noodles that came with the chicken parm were tasteless. The garlic was toast was actually just a slice of bread toasted with some cheese melted on it which we found strange. We will not be returning to turtle jacks"
    Dined on 10/13/2012
  • "It was our first time and we all loved it. Will definitely return soon!"
    Dined on 10/3/2012
  • "I booked a table for 6:00pm. When I did the booking, I was asked for any special instructions. I asked, if possible, to be near a window, not near any doorways, and not near the kitchen. When the hostess was taking us to our table, we ended up right by the open kitchen door. When I said I booked a table not near the kitchen, I was told that is where the head hostess instructed us to go. I did notice a table by the window when we came in and couldn't figure out why we weren't put there. Beside the poor table and rude responce from the hostess, the waitress was fantastic, the food was great and my daughter had a good time for her birthday dinner."
    Dined on 9/30/2012
  • "We had a group of 12 people for a birthday celebration. Our waitress seemed disinterested and somewhat frazzled whenever she stopped by the table. She did not come back to check on us often enough and we spent most of the evening waiting for her to arrive. Perhaps there could have been two waitresses to attend to our table so that we would have better service."
    Dined on 9/16/2012
  • "Outstanding service, food - mexican salad - and great patio. Only problem was the waitress did not confirm I was there for my points with open table when I asked her to."
    Dined on 7/5/2012
  • "A really nice restaurant, service was very good and the food was amazing. We were there for our daughters nineteenth birthday and she loved it. Thanks"
    Dined on 5/23/2012
  • "Food and service were very good. very loud music for a Mother's day lunch. Very hard to have a conversation at your table."
    Dined on 5/13/2012
  • "Decent food, good service. Our server was super friendly and nice! Not a lot of areas for larger parties in the restaurant thought so make sure you reserve ahead of time!"
    Dined on 5/4/2012
  • "I booked our reservation on-line for 9 people. when we arrived, the restaurant location indicated 6 people and thus the table reserved was too small to accommodate us. It took a little while but the Manager was able to prepare a large enough table for us. As for the new "look" (we are used to the "old look" at the Oakville location, it is very much like Milestones. Also, the lighting is so dim in areas that many at our table had to resort to a flashlight to read the menu. It is a new location handy for walking from our son's home so that is great! The staff need a little time to get comfortable in their roles and responsibilities. Time is all that is required. when will the Oakville location re-open? Karen Feltmate"
    Dined on 4/26/2012
  • "Greeted at the door and promptly seated. Just as expected after using your service."
    Dined on 4/17/2012
  • "Very noisy! Have always liked TJ ribs but found accompanying fries cold & limp. Ribs still delicious though. Sure would be nice to go to a well priced casual restaurant without TV screens! Live in the area so was hoping to discover a "neighbourhood gem" but the 5 of us in our party could not have a conversation because of the noise level."
    Dined on 4/5/2012
  • "The food was okay. However the service was not. Food was late arriving. We had to ask for utensils and napkins. I ordered chicken fajitas and the chicken arrived 5 mins after the fajitas. At the price point Turtle Jacks operates would expect better service even on busy nights. The music playing was too loud. We had a group of seven and it was hard to hear each other. It was a Sunday evening so did not expect a loud environment."
    Dined on 4/1/2012
  • "We enjoyed the food and service. The ambiance and decor made it a comfortable and relaxing experience!"
    Dined on 3/29/2012
  • "Great food, we had tacos which were absolutely delicious, gave four stars and not five as the servers really need to wear more clothes!!"
    Dined on 3/27/2012
  • "This is a new location for Turtle Jack's (opened early 2012) and they clearly need to work out some bugs. We ordered appetizers which never showed up, apparently the entry system that the servers use doesn't always reach the kitchen. Some items on the menu are better than others. Great burgers and fish&chips, but Pad thai wasn't close to what you would expect it to taste, fajitas were so-so.Wings are skinny, even the roasters."
    Dined on 3/22/2012
  • "Solid location that is both cool/hip and family/kid friendly at the same time."
    Dined on 3/16/2012
  • "It was a great girls night out spot - I would definitely recommend it to my friends and co-workers & I'm already looking forward to my next visit."
    Dined on 3/13/2012
  • "I reserved on line and had requested the bar area, my request was met, the spot they put us was great for a group of people. Turtle Time is awesome the app's are very good, and portions are generous, wish wings were part of turtle time, Our wait staff was attentive, will be back for sure."
    Dined on 3/9/2012
  • "Foodies beware! The food awesome the appies delicious. Outstanding."
    Dined on 3/7/2012