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Toula Restaurant
Toula Restaurant

Toula Restaurant Details

  • Dining Style: Fine Dining
  • Website: http://www.toularestaurant.com
  • Phone: (416) 777-2002
  • Hours of Operation: Lunch: Monday - Saturday: 12:00pm -2:30pm, Sunday: 11:30am - 2:30pm; Dinner: Nightly: 5:00pm - 11:00pm
  • Payment Options: AMEX, MasterCard, Visa
  • Cuisine: Continental
  • Executive Chef: Giuseppe Sclafani
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar Dining, Bar/Lounge, Beer, Counter Seating, Entertainment, Full Bar, View, Wheelchair Access, Wine, Wine Bar
  • Catering: Toula is available for outside catering. Please contact the management to request a menu or place an order.
  • Private Party Facilities: Toula restaurant is perfect for corporate events, presentations, cocktails, weddings, showers and other special occasions. Please contact our event managers for information on booking your special event
  • Private Party Contact: Toula Restaurant & Bar (416) 777-2002

Getting there

  • Parking: Hotel Parking
A word from Toula Restaurant
Toula is located in Toronto's Westin Harbour Castle Hotel. Its location, on the edge of Lake Ontario, presents a stunning view of the city and it's surroundings. The rich Italian fabrics, mirrored in the gold leaf ceiling, provide guests with the perfect setting to compliment any occasion. Toula has a well established reputation for using only the finest of ingredients. Of course, no menu would be complete without a wonderful selection of wines. General Manager Adriano Vicentini has been acquiring a substantial collection to compliment any dish. The main focus of our list has naturally fallen on Italian Reds, from the regions of Piedmonte and Tuscany. With a cellar consisting of over three hundreds labels, however, our ababundant range of flavours, from both Old and New World regions, will surely yield the perfect bottle to satisfy even the most discerning of palates.Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerScenic View
Diner Reviews
  • "Went to Toula for the 2014 summerlicious. The service was great. Staff were very friendly and attentive. The food was delicious as well. The cocktails were made perfectly. And of course the view is beautiful."
    Dined on 7/20/2014
  • "As would typically be expected from a high class pricey restaurant, the location is great and especially having a lakeside seat, the view was amazing. My girlfriend and i wondered throughout if our server truly had an Italian accent or if he was faking for the italian restaurant experience. The service was professional and the food brought on white plates much larger than the food portions. This is our main gripe with the restaurant. We went for Summerlicious for dinner, which is a $35 set course per person yet the amount of food we received was less than what i would eat for breakfast. We found a hotdog stand right outside after we left and ate a footlong each to fill ourselves. All in all, nice fancy restaurant with a high surround view."
    Dined on 7/20/2014
  • "I visited the Toula Restaurant which you can find on the 37th Floor of 'The Westin Harbour Hotel'. The first impression when you enter is 'Wow'. The restaurant is layed out in a half moon circle and therefore every table has a view, be onto the Skyline or the harbour. The food was not the usual á la carte menus but a set menu of a choice of Starters, Maincourses and Dessert, inspired by the Italian Cusine, due to the Summerlicious Festival. All our courses were delicious! Tasty, plenty and presented beautifully. The service was friendly and helpful however as the restaurant was busy, due to no fault of the staff, the attentiveness was lacking a little bit. We had a fantastic experience and we will be back the next time we are in Toronto!"
    Dined on 7/20/2014
  • "Severs very attentive and steak cooked perfectly. Would return for special occations."
    Dined on 7/20/2014
  • "The ambience of the restaurant was great. We had a view that overlooked Lake Ontario. The service was great as well. We had ordered two alcoholic drinks from the bar one the Blue Hawaiian tasted like it had no alcohol in it and the second the Peach Cobbler was so strong you could feel the alcohol when not even half the glass was full. We dined on the Summerlicious menu and it left us unimpressed. Some of the dishes we ordered were missing items from the dish. I had ordered the Veal Medallions medium well and when I got my dish the meat was almost rare. The Angus Beef Tenderloin was excellent and the Sea Bass was great. The lobster ravioli looked like a dish you would get at East Side Mario's."
    Dined on 7/20/2014
  • "The food was good, the service was slow. We ordered two glasses of wine and we got only one. The second one was served 15 min later after several requests. I guess they do a distinction between patrons paying full price against the summerlicious ones."
    Dined on 7/20/2014
  • "Went for the Summerlicious lunch, which was a good deal for $20 each. But the main course fish was barely warm and was very fishy and had to be sent back for an alternative dish, the chicken, which was OK, there was no problem sending the fish back and the replacement came quickly. The Gnocchi was a very small portion and just warm enough. We had a window table which was nice, but the restaurant décor itself is very dated and looks like it is all original, the gold ceiling looks particularly drab. The service was very good. I really like the idea of Summerlicious, but I will not go back to Toula next year."
    Dined on 7/20/2014
  • "Few issues I encountered with reservations. First, I called in to reserve but the lady was telling it's all filling booked up. Then I was able to book a table online with lots time available. Not sure if the systems are linked or not???? when we booked online for 9:15pm it was ok and we got there early at 8:30pm, right the way we got a nice table. Second issue was the front desk calling my cell after we left, she was rude and asking me if I forgot to pay the bill which I did and have the reciept to prove, she was lack of phone manner and not friendly. I called back to ask if everything was ok with my bill she didn't give me any confirmation as to what happened. Should include parking info on the web. Servers were not telling their name!"
    Dined on 7/19/2014
  • "I dined at Toula because they were participating in Summerlicious. This was my first time at this restaurant and since it was in a fancy hotel I thought the food would follow suit. But the food AND the service was terrible! My mom is lactose intolerant so we asked the waiter to please take off any dairy products like butter off the plate. But for some reason, he only heard the word "butter" and there were dairy products in the appetizer (mayo for the grilled shrimp) and the entree (risotto) in other forms even though he insisted there was no butter. On top of that, the bread was cold, portion sizes were tiny and much of it tasted bland or something out of a can or store-bought package. This restaurant was a big disappointment!"
    Dined on 7/19/2014
  • "Modified menu to cope with food allergy with great results. Food great as was service. Only down side was Scenic view was affected be rain and clouds"
    Dined on 7/19/2014
  • "The food was excellent in taste. Not sure if it was because it was Summerlicious, but the portion sizes were to small. A man would starve."
    Dined on 7/19/2014
  • "Loved our first experience with you all. We will be back :)"
    Dined on 7/19/2014
  • "Lovely experience with excellent customer service."
    Dined on 7/19/2014
  • "I've been in Toula before and I knew the ambiance and great view of lake ontario it has. Also i was there two years ago for summerlicious. But this year summerlicious was fantastic and excellent. We asked for a table with lake view and they gave us. However we were three people and all the tables beside window were for two. But our table also had the view and we enjoyed it a lot. The service was so fast and servants very kind and attentive. It was very busy and lots of people coming for early dinner but still they were so fast in serving. Overall I am very happy with that and definitely recommend to go there for brunch or lunch if you like scenetic view. At night you cannot see much of the lake although the bar ambiance is good too."
    Dined on 7/18/2014
  • "The best part about Toula was the service. On que, always smiling and great attitude. We went for summerlicious and the tastes were good but as expected, the portions were too small. I hate being left hungary after a meal."
    Dined on 7/17/2014
  • "Considering the price you pay, this is horrible place to dine. The service is the worst that I have ever seen. The waiters are very rude and inconsiderate."
    Dined on 7/16/2014
  • "I went to TouLa for Summerlicious, i dont know if the food was this bas only for this season, but the truth is.. It was pretty bad!! Salmon was dry (you can tell that they leave plates with food served in the fridge) lobster pasta had a salsa that was not good... Desert! Really? A joke! My partner ate "veal medallions" she said they were ok. Well.. I was expexting a lot more from Toula.. Service.. Oh God! The were in a hurry, never asked me if everytjing was ok.. Treated me like i was bothering them.."
    Dined on 7/16/2014
  • "The food is not good, plus very bad services. (Rude receptionists and unhelpful server) it was also very noisy with group/tour diner, yet the view is stunning."
    Dined on 7/16/2014
  • "Lovely view, but since it was busy the service was a little slow. I was also shocked that debit was not accepted."
    Dined on 7/15/2014
  • "Service was excellent, the beef tenderloin for summerlicious menu was "melt in mouth" enjoyable! Tiramisu and pear crumble did not disappoint ..mmmm....the shrimp wrapped in 'Parma' appetizer was a little dry....however the selection of Parma /meats, cheeses, olives appetizer was very good! View was excellent of the Toronto harbor, a lovely evening to savor each bite with friends"
    Dined on 7/15/2014
  • "We were disappointed not to get a water view, one section of restaurant was closed but unfortunately it contained a water view, most of restaurant that was available was full. Food was nicely presented, choices were good, sometimes service was rushed. Would go again but have lower expectations for overall experience especially view!"
    Dined on 7/15/2014
  • "A very good, romantic dinner at Toula during the week for Summerlicious. It was busy as expected, so we weren't seated at our reservation time. But once we got seated the food was great, and the service was attentive and well timed. We've been to Toula several times now, and it's one of our favourite places to have a nice dinner with a great view over the Lake."
    Dined on 7/14/2014
  • "The views at this restaurant are not as impressive as advertised and they really cram the tables close. Almost every other group being seated in our section asked to move as the tables were way too close together. The food was average but the service was great as our server was very upbeat and helpful."
    Dined on 7/14/2014
  • "My second time at Toula was not a disappointment!!! I love it, and the ambiance."
    Dined on 7/13/2014
  • "We had a lovely dinner. Everything was great, from our table and the view, the service, food, and wine!"
    Dined on 7/13/2014
  • "Food was average, service was great and view is nice if you ask for a table by the window overlooking the water. Decor was dated."
    Dined on 7/13/2014
  • "Nothing special. Food was just fair. Chicken bland. Would not return"
    Dined on 7/13/2014
  • "The location itself was beautiful but the food and service was not above average. Two out of three servers need additional training - they brought the food to table and served the man at the table first, leaving the lady last. That is unacceptable! Also, as it was Summerlicious, they ran out of smoked salmon appetizers. Again miscalculation from the part of the kitchen? The restaurant itself needs a major facelift. Will not be returning."
    Dined on 7/13/2014
  • "As compared with our experience with CN 360, the food & the service there was a lot better than Toula. The decor @ Toula is old & tired with the window that was foggy with mositure. The greeter @ the restaurant entrance looked exhausted w/no energy....our lunch was @ 12:45 and she looked very tired already. The 1st impression entering the restaurant was quite negative. The food was way below any 3 star hotel standard. We'd not go back there. It gives a 2nd thought of particiapating the Summerlicious event."
    Dined on 7/13/2014
  • "the food was terrible. I found a dead fly in my plate. they changed it for me but still felt not good. the main course (sea bass) was really salty and dry. the dessert was good but only a tiny piece of it. everything is really old and kind of dirty. the view is pretty goo but still not recommended."
    Dined on 7/13/2014
  • "Although I enjoyed my dining experience that was largely due to my company and the view. The restaurant itself was stunning. I found the food was mediocre and not worth more than the summerlicious price. We had asked our waitress about a few of the items and her descriptions were completely wrong. She had told us the smoked salmon came with 3 slices of salmon when it was only one that was crispy on the edges. She was not attentive and did not know what a visa debit card was. I strongly believe serving staff should be knowledgeable on the type of payments they accept as well as what payment options are available. It took us longer to pay our bill for our meals and wine than to enjoy the meal."
    Dined on 7/12/2014
  • "I had a good time. The food was good. The servers could be a little bit more attentive."
    Dined on 7/12/2014
  • "Booked Summerlicious. A good selection of appetizers, entrees and desserts @$35 for dinner. Tender beef, chicken a bit on the dry side. Delcious hazelnut gelato. Good pear and rhuharb crumble. Chocolate tart was on the small side. Most disappointing is that the restuarant long longer relvolves."
    Dined on 7/12/2014
  • "Had heard great things about this restaurant and was excited when it appeared on the Summerlicious restaurant list. View of the city was amazing and the food was good; however the portions were extremely small, more like appetizer size. What was more annoying was the fact that from the moment we sat down we felt that we were participating in speed dining competition. We could not enjoy the meal as the waiter seemed to want to hurry us along and did not even ask us if we wanted coffee/tea etc with our dessert. Had we been informed when making the booking or even when we arrived that there was a time limit on our table that would have been one thing but we left feeling more like we had just gone through the local drive through."
    Dined on 7/12/2014
  • "I have ordered this Appetizer Toula Grand Tagliere Misto A Variety of D.O.P. Imported Prosciutto Di Parma, Speck Prosciutto Handmade Salumi, Artisan Cheeses from Italy and Caramelized Fruit Preserves, Served on The Toula Grand Wooden Board But it turns out I didn't see the Prosciutto Di Parma ham, I only got the Salumi."
    Dined on 7/12/2014
  • "Our reservation was at 5:45pm for their Summerlicious Dinner and we were seated right away. There was a lineup by 7pm. The view was fantastic, the food though small portions were tasty. After dinner my friends and I had a nice walk at the nearby Habourfront. So 5:45pm reservations wasnt so bad afterall. We were their before the dinner rush and just perfect time while the sun is still out to enjoy the view of Lake Ontario. Worth a try before Summerlicious ends."
    Dined on 7/12/2014
  • "This restaurant had terrible service and food. We waited 15 minutes without being greeted, or even given water. When the food finally did come the lobster ravioli was terrible."
    Dined on 7/11/2014
  • "I have to say that I was disappointed with my first Toula experience. I was expecting a fine dining experience, with great service and a wonderful view. Instead, the food was overcooked and bland. The view from our window was concrete ... literally. We had to repeat our orders a couple of times."
    Dined on 7/11/2014
  • "Great Lunch selections for the Summerlicious menu!!! The food was outstanding. Loved the view and fantastic attentive waiting staff."
    Dined on 7/11/2014
  • "Other than the gorgeous view of the lake and the quiet efficiency of the waiting staff, this restaurant was an utter disappointment. The food was overcooked and bland. For appetizers the minestrone was tasty and left a warm feeling in your belly but the tails of the prosciutto wrapped shrimp appetizer were burnt. For the main courses the lobster in the ravioli had all the flavour boiled out of it and while the saffron reduction it was in was good it was not enough to redeem the dish. My dining partner and I both agreed that her prime rib was overcooked and underseasoned. For desserts we thought the tiramisu was light and melted in your mouth but the chocolate torta was dry. Overall a subpar dining experience and I will not be going back."
    Dined on 7/9/2014