Tom Goodchild's Moose Factory
Tom Goodchild's Moose Factory

Tom Goodchild's Moose Factory

  • Dining Style: Casual Dining
  • Website: http://www.themoosefactory.ca/
  • Phone: 780-437-5616x
  • Hours of Operation:
    Dining

    Monday - Thursday 11:00 a.m. - 10:00 p.m.
    Friday - Saturday 11:00 a.m. - 10:30 p.m.
    Sunday 10:00 a.m. - 2:00 p.m. & 4:00 p.m. - 10:00 p.m.

    Lounge
    Monday - Thursday 11:00 a.m. - 12:00 a.m.
    Friday - Saturday 11:00 a.m. - 1:00 a.m.
    Sunday 10:00 a.m. - 12:00 a.m.

    Lounge Happy Hour
    Daily 3:30pm-6:00pm
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: Burgers, Steakhouse
  • Executive Chef: Rajesh Maheshwaran
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar/Lounge, Beer, Chef's Table, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Catering: We have private rooms from 4-120 people.
    Call Tom Goodchild's Moose Factory Restaurant and ask for a manager (780)-437-5616

  • Entertainment: Tableside Cooking reserve in advance.
  • Special Events: By joining us one week before or one week after the special guest’s birth date you will receive $25.00 off your guest cheque for dinner or $15.00 off during lunch. 4 or more regular priced entrees must be purchased.

    The Sawmill Loyalty Program was designed to show you, the customer, our appreciation for your loyal patronage. Membership is free!
    The Sawmill Loyalty Card has two accounts; a Sawmill Point account and a Sawmill Dollar account. The Sawmill will issue 1 point for every dollar spent. When your account reaches 500 points, 500 points will be debited from the Sawmill Points account and $25 Sawmill Dollars will be credited to the Sawmill$ Earned Account. These Sawmill Dollars can be used to pay for food, beverage and merchandise on future bills at any Sawmill Location.

Getting there

  • Public Transit: #6, #80
  • Parking: Private Lot
  • Parking Details: We have ample parking.
A word from Tom Goodchild's Moose Factory
We are Alberta's largest and most beautiful steak house. Tom Goodchild's Moose Factory stretches over 20,000 square feet with a seating capacity of over 700 dining room, lounge, banquet room, and patio combined.
This location has built its reputation on the Sawmill formula. Serving over half a dozen different cuts and sizes of "AAA" Alberta beef one can't go wrong ordering any one style. The Moose Factory has become known for many unique qualities like it's luncheon buffet Monday through Friday from 11:00 a.m. until 2:30 p.m. which attracts the busy luncheon crowd with dozens of salads and an array of hot items to choose from daily.

Private dining rooms, banquet rooms, 40-foot ceilings, outside patio bar and grill, Tom Goodchild's Moose Factory will have a place for you any day of the week. Come to experience the ambiance and enjoy the entertainment of a classic tableside Caesar or Chateaubriand.


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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Brunch
  • Diners' Choice WinnerSteak
Tom Goodchild's Moose Factory reviews from OpenTable diners
60 reviews since May 20, 2014
Overall Rating3.8
  • Food3.9
    Service4.1
  • Ambiance4
    Noise LevelModerate
84% of reviewers would recommend this restaurant to a friend.
good for groups (31)special occasion (30)romantic (19)great for brunch (17)great for lunch (16)kid-friendly (11)fit for foodies (8)notable wine list (7)neighborhood gem (6)hot spot (5)great for outdoor dining (5)late-night find (4)scenic view (2)Show More
  • Good Date
    OpenTable Diner Since 2012
    Dined on 9/14/2014
    The place is a good date place and good for a decent meal. Have been there several times and it is good for all occasions. Been there with family and friends.
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, kid-friendly, late-night find, neighborhood gem, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Fresh or Frozen?
    lovelobster
    Dined on 9/12/2014
    My boyfriend took me here for my birthday dinner for steak & lobster. I expected better quality. Lobster was flavorless and rubbery. Seems like it was previously frozen. Steak was alright, thank goodness for their famous Sawmill sesame sauce. I never add salt to my meals after they are prepared, and this one called for some seasoning. The only reason for me to visit Moose Factory again is the brunch buffet and even then it's quite pricey. There's only one place that perfects steak & lobster and I'll continue to be loyal to them. However, the service was fantastic. Our server was so friendl, easygoing and had a great sense of humour. The amount of times she stopped by were just right. She definitely made the experience.
    Special Features:
    good for groups, great for brunch, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The food was great! No complaints!
    Mooseman
    Dined on 9/6/2014
    We had our wedding reception here and received a $75 off so we came back for our first anniversary. The food and service was just as great as I remembered.
    Special Features:
    great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Excellent as always
    Doubles
    Dined on 9/5/2014
    The lunch buffet never disappoints. Always a great selection of food for all.
    Special Features:
    good for groups, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great family restaurant
    Familyoriented
    Dined on 8/23/2014
    We are a family of eight including a small baby celebrating a birthday at noon on a Saturday. We had a very nice lunch with some taking brunch options (steak Benedict!). The food was excellent. The restaurant was quiet and not very busy.
    Special Features:
    great for brunch, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Decline In Quality
    luvnlife
    Dined on 8/21/2014
    It has been a year since I ate hear, and I noticed some small changes in the steaks available. They used to have a 20 oz filet which is now a 16 oz filet for more money. The price wouldn't be an issue, however I ordered the 16 oz filet and the quality, taste, and value has declined significantly. The steak wasn't bad, however I ordered medium rare (more rare than medium) and the steak was cooked medium well on the outside and medium in the center. Would I go back again - probably not, as there are other steak places that serve to notch steaks.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • tables and chairs
    birthdaygals
    Dined on 8/20/2014
    Although I can appreciate the idea of a wingback chair for dining, and it was comfortable, it was nearly impossible to move forward to the table so we could eat and they were too low, unless you are over 6'. The service was good and staff friendly.
    Special Features:
    good for groups, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Outstanding
    mybabsyVIP
    Dined on 8/18/2014
    We brought my father here while my mother was out of town. We sat by the fire place and had a totally great night. Great food, excellent waitress, and lots of laughs. Thanks to everyone involved in our great dining experience.
    Special Features:
    fit for foodies, good for groups, great for lunch, hot spot, neighborhood gem, notable wine list, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Very nice
    Kevroo
    Dined on 8/17/2014
    Our anniversary dinner was a hit, will be returning.
    Special Features:
    kid-friendly, fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Celebration lovely-service not much
    pennylane
    Dined on 8/17/2014
    Great food, thanks to staff 4 accomm. our special needs for our family celebration. Did not find the service during the dinner on par with what we would have expected for this restaurant, espec. considering we were serving ourselves at the buffet. Little attention given to refilling water or drinks. Two drinks wrong on initial order...one drink order fixed and complimentary drink provided as a result. The other not. We had to remove our own plates from table as needed yet when my MIL was giving her thank you to all the family for attending their 60th anniversary dinner, the waiter chose that time to come and remove dirty dishes, interrupting her thank you. Not very intuitive at all. Offered coffee when everyone still eating, never again.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • yummy
    spaccey
    Dined on 8/16/2014
    My husband and I went for a night out, our sever was amazing and the food was just as good.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Anniversary
    specialoccasiondiner
    Dined on 8/16/2014
    Very well done for our occasion. Quiet location and not rushed service.
    Special Features:
    good for groups, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Awesome as always!
    tlaughren
    Dined on 8/11/2014
    Went for two for one steak night with my parents who are visiting from Ontario. By far the best steak in town!!! Pricey for me but with the amazing promotion and a special occasion, it is the perfect spot. Plus, the baked potato was the size of a child's head! :-)
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Something for everyone
    precioussilver
    Dined on 8/10/2014
    Pleased everyone in my family, including my 1- and 3- year-olds! Good variety and superb quality.
    Special Features:
    great for brunch, kid-friendly, fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Your Business Hot-Spot
    Thomas
    Dined on 8/6/2014
    This is a great find to show off Edmonton. The atmosphere is wonderful, food fantastic. Service is great. You start to relax the moment you walk in the door. Welcome to Edmonton, and welcome home!
    Special Features:
    good for groups, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 8/6/2014
    I has a special request and they dealt with it in a very professional, compassionate manner!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Pleasantly surprised
    datenightdiner
    Dined on 7/7/2014
    We hadn't been to the Moose Factory in several years as our last visit was somewhat disappointing. This time we had a lovely meal including a perfect ceasar salad made table side. The service was excellent and the room quiet enough to carry on a conversation in normal tones.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • No dessert on regular lunch buffet
    lizardeyeVIP
    Dined on 6/30/2014
    my kid like to go buffet because she like the dessert table but find out they don't have it anymore but Sunday bunch, disappointed
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A great time
    Hungry
    Dined on 6/28/2014
    Looking for a place to have a great meal with the family without going to the usual chain restaurants. Seated right away. Very helpful ( one person is in a wheelchair - created no difficulties). Great service. Managed all changes to menu as requested. Great food. You get what you pay for however - dinner for four with drinks over 200 dollars.
    Special Features:
    fit for foodies, good for groups, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • First anniversary
    Countrygirl90
    Dined on 6/17/2014
    We spent our one year anniversary here last week. Loved the food and the atmosphere. It was quiet and romantic. Our service was excellent and we would highly recommend this restaurant to anyone who loves a good steak.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Very enjoyable
    Octago
    Dined on 6/15/2014
    Booking through open table made this restaurant experience even better as it was extremely simply and straight forward. Arrived at Moose Factory, gave my name and was immediately escorted to our table. No problems, no hassles. Service and food was outstanding.
    Special Features:
    great for brunch, good for groups, great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fabulous Evening
    LadiesNight
    Dined on 6/14/2014
    Myself and 8 girlfriends had super at the Moose Factory on June 14th for a stagette. We really appreciated being seated in a private-ish area and the service, food, and drinks were fabulous!
    Special Features:
    great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • 65th Birthday Party.
    LuvTheWedges
    Dined on 6/14/2014
    The appetizers and salad were exceptional. The Calamari could have been deep fried a little more. The steak and Lobster meals were mixed. The Lobster was some of the best we have had in quite some time and it actually saved the meal, because steaks were cold when they arrived. Management was very receptive to the problem and offered to redo them, but we really did not want to wait the time required. They did give us a 10% discount off of the bill when we came to pay. Mistakes will be made, but they did try to rectify them. We would give them another chance.
    Special Features:
    good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 6/13/2014
    The service was outstanding. I didn't get the waiter's name, but he was courteous, prompt, patient (my group of 4 ladies sat for hours), pleasant, and made sure we lacked for nothing. The reception staff were equally pleasant. We all ordered salads, which came with citrus wedges, but no dressing. We did ask for a cruet of olive oil to combine with our sqeezed lemon or lime juice. The greens were quite dry without something on them. The others were content with theirs, but my serving of avocado was dark gray. I don't care for avocado anyway, but it was a bit off-turning. We had planned on ordering the buffet, but found out that it leaned heavily towards meat dishes (steak house - one of us is vegetarian), so we opted for the salads instead.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Graduation celebration
    bandit
    Dined on 6/11/2014
    We really enjoyed having dinner at the Moose Factory to celebrate a University Graduation. Our servers were excellent and the food was the same. We were given our own part of the restaurant which made our celebration even more special.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Simon rocks!!
    Dirtbeak
    Dined on 6/8/2014
    Fantastic service, Simon was great and would absolutely reserve in his section again!
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • The staff is wonderful, food is A+
    Heapse
    Dined on 6/5/2014
    We have had Parker as our waitron for our last couple visits, both of which were quite large groups, and the service is always amazing. He is attentive and funny and always friendly and goes out f his way to ensure you have the best visit possible. The food is even better. We typically go for the buffet which is always delicious but when you're ordering off the menu, get the asparagus is hollondaise. Sounds simple but it is to die for. My family loves the Moose Factory and we will be lifelong customers.
    Special Features:
    great for brunch, kid-friendly, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great service, great food
    DianneLikedTheMoose
    Dined on 5/26/2014
    Loved being able to make a reservation, greeted quickly at door, served quickly and pleasantly, great food choice at brunch, clean and nice view from window while dining, not too noisy so great conversation.
    Special Features:
    good for groups, great for lunch, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 32 ratings-only reviews submitted since May 20, 2014
    • Overall Rating3.6
    • Food3.6
    • Ambiance3.7
    • Service3.7
    • Noise LevelModerate
  • The following 433 reviews are from the Tom Goodchild's Moose Factory reviews archive.
  • Stressless Great Time
    Jun6dec
    Dined on 5/18/2014
    Enjoyed the brunch. Even the people around were great. Kids enjoyed the selection of goodies.
    Special Features:
    great for brunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great lunch buffet
    DaveVIP
    Dined on 5/14/2014
    There were a lot of options with the salad bar which was a nice touch. Also, the carvery station was very good - two options. Will be back for sure!
    Special Features:
    good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Mother's Day brunch
    vic4tory
    Dined on 5/11/2014
    We had a party of 9 for Mother's Day and the restaurant fit all of us comfortably. The food was good and there was a great selection. My favorite part was the deserts. There was a variety of cakes, squires, cookies, fruits and to top it off a chocolate fountain.
    Special Features:
    great for brunch, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Noisy experience!
    2loudforus
    Dined on 5/11/2014
    The area where we were seated was extremely noisy - even though our group was all adults we were placed with three other tables with screaming babies and young children - hardly a pleasant dining experience. I realize the restaurant is not responsible for the behaviour of little ones, but perhaps the online reservation booking menu should include ages of the party - will you be dining with young children - and some attempt to group similar parties together could be made.
    Special Features:
    kid-friendly, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Five stars
    Kitkat
    Dined on 5/11/2014
    Tom Goodchild's Moose Factory is a five star dinning great for steak lovers, chicken lover and seafood lovers!
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, neighborhood gem, hot spot, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special occasions
    Special
    Dined on 5/11/2014
    The Moose Factory is the place in #yeg for a special occasion that can't be found really anywhere else in town.
    Special Features:
    great for brunch, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • mothers day brunch
    lintrock
    Dined on 5/11/2014
    Not impressed. Good selection but carvery meats cold, hot food had sat out too long. Price was reasonable for a mothers day brunch. Were offered orange juice or mimosa but not told there was a charge for mimosa.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • BUSY
    wonderbroad
    Dined on 5/11/2014
    We went for Sunday Brunch at noon on Mother's Day. It was crazy busy. Between customers shoving their way through to the buffet to far too many staff trying to wedge into the narrow area to replenish plates and food. I always thought the narrow food station was cramped but it was claustrophobic on Sunday! The food was not very hot, again likely due to constant turnover. The serving staff was attentive and polite.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Mothers Day Brunch
    nightout
    Dined on 5/11/2014
    This year we decided to venture out for Mother's Day and were very pleased with Tom Goodchild buffet. There were lots if choices, the quality was good and our waiter was fantastic!
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • friends
    Smilesandgiggles
    Dined on 5/10/2014
    Everything was great, but got a drink and dessert order incorrect. The dessert was taken off the bill.
    Special Features:
    kid-friendly, good for groups, great for lunch, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Lovely Evening Out
    Lovedessert
    Dined on 5/10/2014
    Our whole family enjoyed our experience at the Moose Factory. The food and service were awesome. It is also very kid friendly. The restaurant itself provides a pleasant and comfortable atmosphere.
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • never again!
    tracy
    Dined on 5/9/2014
    We were a party of 12 and it was my daughters high school graduation otherwise I would have been complaining about the steaks that were done far past what was ordered in respect to done-ness. The lobster was stringy. My ribs were dry as heck!! Our server janelle was fabulous and while I'd happily deal with her again I won't be back. Spending almost 700.00 on sub par food is not acceptable
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet