• The Walnut Room - Chicago

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The Walnut Room - Chicago
The Walnut Room - Chicago

The Walnut Room - Chicago Details

  • Dining Style: Casual Elegant
  • Website: http://macysrestaurants.com/walnut-room/
  • Phone: (312) 781-3139
  • Hours of Operation: Lunch: Daily: 11:00am - 3:00pm;
    Dinner: Tuesday - Saturday: 3:00pm - 7:00pm
  • Payment Options: AMEX, Discover, MasterCard, Visa
  • Cuisine: American
  • Executive Chef: Brad Saylor
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Beer, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Private Room, View, Wheelchair Access, Wine, Wine Bar
  • Catering: Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.

Getting there

  • Cross Street: Randolph
  • Public Transit: CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Parking: No
  • Parking Details: Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.
A word from The Walnut Room - Chicago
The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show. And don't forget about the Wine Bar at the Walnut Room. Opened in November of 2007, the Wine Bar features a small plate menu as well as more than 20 wines by the glass. After all, in our store, we have been feeding the shopping tradition since 1905.
Enjoy a classic Mrs. Herring's Chicken Pot Pie, French onion soup, or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council.
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
Diner Reviews
  • "My wife and I have visited Chicago for our wedding anniversary twice over the lasy 7 years. Both times we had our anniversary dinner there. We also have eaten there several other times. My advice: set at a window table (the views are awesome) and get the special of the day. I always do and have loved it. My wife has gone off the menu and found it"ok". It's a beautiful historic restaurant, the wine is excellent, the prices are very reasonable. We highly recommend the Walnut Room"
    Dined on 9/26/2014
  • "A little girl. It's a beautiful room inside what used to be Marshall Field's. I literally have zero expectations when I eat there as it's more nostalgic to me than anything. Food is good, Frango ice cream by is the best. Service is never consistent but more just ok."
    Dined on 9/19/2014
  • "The food was pretty good - pot pie was good. However when we had a side dish missing we could not get the attention of our waitress - who was the only one handling 10 tables - and running past us. I stood up and finally flagged down the hostess - she said she would get the dish. We gave up on it - our waitress came - asked if we wanted dessert and gave us the check - when 20 minutes later the side dish showed up - cold and as we were getting ready to leave. We saw two other tables having similar trouble - one got up and left when coffee never arrived - and the other having problems with food and service. Hire some more wait staff - please!"
    Dined on 9/18/2014
  • "We'd had a lovely lunch here the day before. Eleanor was our charming, efficient waitress. Really enjoyed her! But, when we returned for dinner, our male waiter left much to be desired. He was polite and pleasant; however, he brought our entrees to the table when we were only about halfway through with our appetizers! Of course, he said he'd be back with them later. (We're sure they were headed straight for the dreaded heat lamp!) Then, when he did bring our main courses, he took our dirty forks off our appetizer plates and laid them down on the table for us to use again! (We couldn't get over that!) Needless to say, we did not linger for dessert! Very disappointing experience in this lovely, stately room."
    Dined on 9/16/2014
  • "I learned about the Walnut Room through the Tea Cup Novella series. Book 5, entitled A Christmas Peril, reveals a small bit of history regarding Marshall Fields, The Walnut Room, and Spode's Christmas China. After reading the book, I knew I had to take my mother who grew up with Marshall Fields (now Macy's) as a household name, but never dined at the Walnut Room. The whole experience was wonderful. The staff was so gracious in answering my mom's questions from the restaurant's food to it's history. The food was delicious, especially the famous chicken pot pie and the white chocolate bread pudding. Lunch at the Walnut Room will be one of our most memorable mother~daughter experiences ever!"
    Dined on 9/6/2014
  • "Nice place to take visiting out-of-towners. Beautiful setting; food pretty good; classy without being too expensive. Only complaint: beer selection was limited (Goose Island, period) and over-priced."
    Dined on 9/5/2014
  • "The Walnut Room is one of Chicago'a great traditions that is located in historical building."
    Dined on 9/4/2014
  • "The services was impeccable, food was excellent. If you have never been to this iconic restaurant, make a reservation today."
    Dined on 9/2/2014
  • "Macy's has maintained the food quality for the Walnut Room, although there are modifications to Marshall Field's classic menu."
    Dined on 8/29/2014
  • "More of a historical place, nestled inside Macy's it has certainly lost it's luster from days gone by and could certainly use some updating. But the service was impeccable and the food was delicious."
    Dined on 8/28/2014
  • "Pleasant room, good food at a reasonable price, and convenient transportation - a great place to meet a friend after work."
    Dined on 8/27/2014
  • "Miguel Payan is an excellent Server, he is so kind, knows the menu and give good suggestions on what to order. Awesome... will go back anytime"
    Dined on 8/22/2014
  • "Very good dining experience and more importantly Open Table worked just fine."
    Dined on 8/21/2014
  • "The Walnut Room is always a go-to for Christmas but it was great on a Friday night. It was quiet, nearly everyone had a view of the street from the windows. The food was great -- I was surprised to find they altered (diminished) the menu but I went with the never-fail chicken pot pie. I hope a larger menu prevails for the Holiday season, but for a nice quiet dinner --- you must go to the Walnut Room! The service was excellent as well and the pretzel rolls are dynamite!"
    Dined on 8/15/2014
  • "we went into the city for the day and had lunch.it was outstanding.the room is beautiful the waitress was awesome and except for one child who kept screaming it was a very nice experience but i do think you need a faster hostess or at least two.when we got there the hostess went to seat the party in front of us and i was beginning to think she stopped somewhere to take a break.people were beginning to line up and we noticed a waiter was trying to find the hostess other then that it was all good.i know i'll be back"
    Dined on 8/12/2014
  • "The Walnut Room is a quiet place located in the Macy's on State Street which I never knew existed until recently. It is a very large space, but when I went in for dinner it was pretty empty which I thought was strange. I thought the waitstaff were really nice and helpful. The food was ok."
    Dined on 8/5/2014
  • "Fourteen of us had lunch to celebrate a special occasion. Everyone -the hostess, the waiter and other attendants- did everything to make our party wonderful. We ordered separately ( got separate checks); everyone was so happy with their food. The chicken pot pie lives up to its reputation-lots of chicken, delicious gravy and crust. Thank You, Walnut Room"
    Dined on 7/28/2014
  • "The Chicago Macy's Walnut Room maintains the tradition started by Marshall Fields. The food was excellent and we enjoyed seeing old favorites on the menu. Tradition is not always appreciated but my guests and I enjoyed eating in such a lovely place. It brought back many good memories from long ago. The food was very good, the service was excellent, the quantities were generous and the prices were reasonable. I plan to go back in the near future."
    Dined on 7/28/2014
  • "This was a great place to have dinner. We were going to The Chicago Theatre to a show so this was the perfect sit down location for dinner. The food was great!"
    Dined on 7/16/2014
  • "I was back in Chicago, along with other relatives, for a family event. Nine of us took the CAF architectural boat tour and followed it with lunch in the Walnut Room. Almost all the adults in the group had eaten there years ago as special treats when it was still Marshall Fields (before Macy's messed with it). The room itself remains a lovely, warm space. The menu contained both their traditional items (pot pie, meatloaf) and many more contemporary items. We had a variety of things from the meatloaf through salads and sandwiches. All were excellent. The tables are while table cloth and real dishes/cutlery and the waiter we had, with a very large group, was excellent. Fields ain't Fields, but the Walnut Room is still the Walnut Room."
    Dined on 7/16/2014
  • "Great food and service. Was going to see MoTown the Musical and they observed our tight schedule in serving us quickly. We were arriving in Chicago via Amtrak. Train was very late and I called to reschedule our lunch reservation for 8 people at 11:30AM. Got only voice mails and no return call. Turned out not to be an issue when we arrived at 12:45PM but a call would have been nice."
    Dined on 7/16/2014
  • "The Walnut Room is a great place to grab a meal when visiting Chicago. The restaurant is a throwback to the old days of shopping. The room remains grand and the food is good. For the atmosphere, price, quality, and experience you can't beat it. Our visit was in the summer so the restaurant was not nearly as crowded as I have been told it gets during the holidays. I would gladly go back again."
    Dined on 7/12/2014
  • "If you are on a budget, this is the place! Of course, it holds fond memories from my childhood too. The food was very good."
    Dined on 7/11/2014
  • "Have been going here for years -- the place had its ups and downs with Marshall Field's corporate changes, but Macy's has the room looking good and serving appealing food. We had an early dinner here recently before a play and were seated by a window looking out over State Street. We enjoyed good dinner salads and wine by the glass, and even though our server had numerous tables to cover, he made sure that we were out in time to make the show. If they would just bring back the "hermit cookies" that used to be offered in Field's bakery!"
    Dined on 7/10/2014
  • "The attention of our wait-staff person made our experience a pleasant one. Our lunch salads (salmon & steak) could have been more fresh - especially the lettuce. Dessert - chocolate cake - was excellent! The ambiance was lovely and we will come again!"
    Dined on 7/10/2014
  • "The Walnut Room was fine if you're out shopping and you want a bite to eat. The food was okay and the ambiance makes it seem nice. My friend made it sound like fine dining- which is why I was let down. I was expecting so much more since the restaurant uses Open Table for reservations! We went before a matinee show and had time to "dine". I don't have any negative comments about the food, it was fine, but it seemed more cafeteria food than "fine" dining food. The atmosphere will fool you with the waiters in tuxedos and the fancy surroundings, but make no mistake, it is a stop for bite when you are shopping and nothing more."
    Dined on 7/5/2014
  • "Huge wood paneled room at Macy's recalled by-gone era of lunching grandeur. Food is presented attractively by amiable serving staff. Generous portions left no room for dessert this time. Recommended as a nice respite from touring and walking one's feet off."
    Dined on 6/30/2014
  • "Large dining room. Closes a little on the early side but the food was fabulous and a great view of the street below. Will be back."
    Dined on 6/28/2014
  • "I had lunch at the Walnut Room (alone, traveling with husband who was unfortunately in a conference). The ambience is nice and the food was wonderful. One of the best meals I had this trip. Although I really wanted to try the famous chicken pot pie, the waiter suggested the quiche of the day and it was really good. The addition of the side salad made a nice filling meal. Being seated by the windows overlooking the street was a nice perk."
    Dined on 6/24/2014
  • "It's a must to, at least, once in your life eat at the Walnut Room. With a long history, good food, gorgeous wood work, and a pretty view, this restaurant is a tradition with many families. It's a wonderful experience."
    Dined on 6/20/2014
  • "The food was well priced but just okay in taste. The ambience was good but would like for the fountain to be on. The restaurant was very quiet. The wait staff could be a little more attentive, we had to look around for him a few times to place order and get bill."
    Dined on 6/19/2014
  • "There was one problem. We were seated at the window to see the view, but there were flies flying around, which was not appetizing."
    Dined on 6/16/2014
  • "Walnut room has become a go to restaurant for my family and friends - service is always excellent and the food is great too!!"
    Dined on 6/14/2014
  • "I love the Walnut Room it has the old charm of Marshall Fields. It is reasonably priced good comfort food. Except at the holidays it is kind of a hidden gem. The service is always great."
    Dined on 6/14/2014
  • "Step back in time, beautiful room not just for Christmas Tree time! casual elegance. love it!"
    Dined on 6/12/2014
  • "good service. Staff was very friendly and attentive."
    Dined on 6/8/2014
  • "Old world and classic. Prices are moderate for downtown Chicago. Food is good with some traditional favorites. Quiet environment. Our waitress has worked there for 40 years and she was a delight! Great place to go if you're dining alone, or if you wish to have a nice conversation (without having to scream across the table to be heard) with a companion. "
    Dined on 5/29/2014
  • "A great fine for something out of the ordinary and you wouldn't find in a typical Macy's. This is how dining in a fine department store would've been like in Marshall Field's heyday. Think Selfridge's. The food is excellent. We went for the Chicken Pot Pie that they're famous for and it was fantastic. Service is excellent - real professional. "
    Dined on 5/25/2014
  • "I went for lunch last weekend with two other friends and had a wonderful first time experience. Staff was attentive, food delivery was timely, and I felt it was a good value for the meals we ordered. I would recommend this place. Next time I will plan to attend during the Christmas Holiday."
    Dined on 5/24/2014
  • "Kitchen closes at 8, which is a problem for an after work dinner. The pot pie is really good."
    Dined on 5/14/2014
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