The Walnut Room - Chicago
The Walnut Room - Chicago

The Walnut Room - Chicago

  • Dining Style: Casual Elegant
  • Website: http://macysrestaurants.com/walnut-room/
  • Phone: 3127813139x
  • Hours of Operation:
    Lunch: Daily: 11:00am - 3:00pm;
    Dinner: Tuesday - Saturday: 3:00pm - 7:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: American
  • Executive Chef: Brad Saylor
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Beer, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Private Room, View, Wheelchair Access, Wine, Wine Bar
  • Catering: Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.

Getting there

  • Cross Street: Randolph
  • Public Transit: CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Parking: No
  • Parking Details: Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.
A word from The Walnut Room - Chicago
The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show. And don't forget about the Wine Bar at the Walnut Room. Opened in November of 2007, the Wine Bar features a small plate menu as well as more than 20 wines by the glass. After all, in our store, we have been feeding the shopping tradition since 1905.
Enjoy a classic Mrs. Herring's Chicken Pot Pie, French onion soup, or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council.
Continued
Foodspotting photos
See all photos
Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
The Walnut Room - Chicago reviews from OpenTable diners
88 reviews since May 22, 2014
Overall Rating4.1
  • Food4
    Service4.1
  • Ambiance4.2
    Noise LevelQuiet
90% of reviewers would recommend this restaurant to a friend.
great for lunch (66)special occasion (30)scenic view (29)good for groups (28)neighborhood gem (22)great for brunch (19)kid-friendly (13)romantic (12)fit for foodies (5)notable wine list (4)great for outdoor dining (1)late-night find (1)Show More
  • A Memorable Experience
    ChinaGirl
    Dined on 9/6/2014
    I learned about the Walnut Room through the Tea Cup Novella series. Book 5, entitled A Christmas Peril, reveals a small bit of history regarding Marshall Fields, The Walnut Room, and Spode's Christmas China. After reading the book, I knew I had to take my mother who grew up with Marshall Fields (now Macy's) as a household name, but never dined at the Walnut Room. The whole experience was wonderful. The staff was so gracious in answering my mom's questions from the restaurant's food to it's history. The food was delicious, especially the famous chicken pot pie and the white chocolate bread pudding. Lunch at the Walnut Room will be one of our most memorable mother~daughter experiences ever!
    Special Features:
    great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Classy but reasonable
    Yogi
    Dined on 9/5/2014
    Nice place to take visiting out-of-towners. Beautiful setting; food pretty good; classy without being too expensive. Only complaint: beer selection was limited (Goose Island, period) and over-priced.
    Special Features:
    romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Lovestotravel
    Lovestotravel
    Dined on 9/4/2014
    The Walnut Room is one of Chicago'a great traditions that is located in historical building.
    Special Features:
    fit for foodies, good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Walnut Room is fantastic
    OpenTable Diner Since 2013
    Dined on 9/2/2014
    The services was impeccable, food was excellent. If you have never been to this iconic restaurant, make a reservation today.
    Special Features:
    great for lunch, notable wine list, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Still the Walnut Room
    OpenTable Diner Since 2003
    Dined on 8/29/2014
    Macy's has maintained the food quality for the Walnut Room, although there are modifications to Marshall Field's classic menu.
    Special Features:
    great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A blast from the past.
    GeorgeG
    Dined on 8/28/2014
    More of a historical place, nestled inside Macy's it has certainly lost it's luster from days gone by and could certainly use some updating. But the service was impeccable and the food was delicious.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Not just for Christmas!
    Carol
    Dined on 8/27/2014
    Pleasant room, good food at a reasonable price, and convenient transportation - a great place to meet a friend after work.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • ColombianLucy
    Dined on 8/22/2014
    Miguel Payan is an excellent Server, he is so kind, knows the menu and give good suggestions on what to order. Awesome... will go back anytime
    Special Features:
    good for groups, great for brunch, great for lunch, kid-friendly, late-night find, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 8/21/2014
    Very good dining experience and more importantly Open Table worked just fine.
    Special Features:
    great for brunch, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Excellence
    GmvsKVIP
    Dined on 8/15/2014
    The Walnut Room is always a go-to for Christmas but it was great on a Friday night. It was quiet, nearly everyone had a view of the street from the windows. The food was great -- I was surprised to find they altered (diminished) the menu but I went with the never-fail chicken pot pie. I hope a larger menu prevails for the Holiday season, but for a nice quiet dinner --- you must go to the Walnut Room! The service was excellent as well and the pretzel rolls are dynamite!
    Special Features:
    scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • lunch
    pamela
    Dined on 8/12/2014
    we went into the city for the day and had lunch.it was outstanding.the room is beautiful the waitress was awesome and except for one child who kept screaming it was a very nice experience but i do think you need a faster hostess or at least two.when we got there the hostess went to seat the party in front of us and i was beginning to think she stopped somewhere to take a break.people were beginning to line up and we noticed a waiter was trying to find the hostess other then that it was all good.i know i'll be back
    Special Features:
    kid-friendly, fit for foodies, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Nice service
    yummyfoodfinds
    Dined on 8/5/2014
    The Walnut Room is a quiet place located in the Macy's on State Street which I never knew existed until recently. It is a very large space, but when I went in for dinner it was pretty empty which I thought was strange. I thought the waitstaff were really nice and helpful. The food was ok.
    Special Features:
    great for brunch, good for groups, romantic, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Lovely place to celebrate
    OpenTable Diner Since 2009VIP
    Dined on 7/28/2014
    Fourteen of us had lunch to celebrate a special occasion. Everyone -the hostess, the waiter and other attendants- did everything to make our party wonderful. We ordered separately ( got separate checks); everyone was so happy with their food. The chicken pot pie lives up to its reputation-lots of chicken, delicious gravy and crust. Thank You, Walnut Room
    Special Features:
    great for brunch, good for groups, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Some Things Never Change
    Betty
    Dined on 7/28/2014
    The Chicago Macy's Walnut Room maintains the tradition started by Marshall Fields. The food was excellent and we enjoyed seeing old favorites on the menu. Tradition is not always appreciated but my guests and I enjoyed eating in such a lovely place. It brought back many good memories from long ago. The food was very good, the service was excellent, the quantities were generous and the prices were reasonable. I plan to go back in the near future.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful evening!
    jnav
    Dined on 7/16/2014
    This was a great place to have dinner. We were going to The Chicago Theatre to a show so this was the perfect sit down location for dinner. The food was great!
    Special Features:
    great for brunch, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A trip down memory lane
    PhilVIP
    Dined on 7/16/2014
    I was back in Chicago, along with other relatives, for a family event. Nine of us took the CAF architectural boat tour and followed it with lunch in the Walnut Room. Almost all the adults in the group had eaten there years ago as special treats when it was still Marshall Fields (before Macy's messed with it). The room itself remains a lovely, warm space. The menu contained both their traditional items (pot pie, meatloaf) and many more contemporary items. We had a variety of things from the meatloaf through salads and sandwiches. All were excellent. The tables are while table cloth and real dishes/cutlery and the waiter we had, with a very large group, was excellent. Fields ain't Fields, but the Walnut Room is still the Walnut Room.
    Special Features:
    kid-friendly, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great food and service
    Latearrival
    Dined on 7/16/2014
    Great food and service. Was going to see MoTown the Musical and they observed our tight schedule in serving us quickly. We were arriving in Chicago via Amtrak. Train was very late and I called to reschedule our lunch reservation for 8 people at 11:30AM. Got only voice mails and no return call. Turned out not to be an issue when we arrived at 12:45PM but a call would have been nice.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great visit and food
    ClaytonMo
    Dined on 7/12/2014
    The Walnut Room is a great place to grab a meal when visiting Chicago. The restaurant is a throwback to the old days of shopping. The room remains grand and the food is good. For the atmosphere, price, quality, and experience you can't beat it. Our visit was in the summer so the restaurant was not nearly as crowded as I have been told it gets during the holidays. I would gladly go back again.
    Special Features:
    good for groups, special occasion, great for lunch, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Good Food on the Cheap
    OntheCheap
    Dined on 7/11/2014
    If you are on a budget, this is the place! Of course, it holds fond memories from my childhood too. The food was very good.
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Reliable
    NYvisitor
    Dined on 7/10/2014
    Have been going here for years -- the place had its ups and downs with Marshall Field's corporate changes, but Macy's has the room looking good and serving appealing food. We had an early dinner here recently before a play and were seated by a window looking out over State Street. We enjoyed good dinner salads and wine by the glass, and even though our server had numerous tables to cover, he made sure that we were out in time to make the show. If they would just bring back the "hermit cookies" that used to be offered in Field's bakery!
    Special Features:
    great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Lunch experience
    LoveThoseSalads
    Dined on 7/10/2014
    The attention of our wait-staff person made our experience a pleasant one. Our lunch salads (salmon & steak) could have been more fresh - especially the lettuce. Dessert - chocolate cake - was excellent! The ambiance was lovely and we will come again!
    Special Features:
    great for lunch, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A real let-down after the build-up!
    TravelinFool80918
    Dined on 7/5/2014
    The Walnut Room was fine if you're out shopping and you want a bite to eat. The food was okay and the ambiance makes it seem nice. My friend made it sound like fine dining- which is why I was let down. I was expecting so much more since the restaurant uses Open Table for reservations! We went before a matinee show and had time to "dine". I don't have any negative comments about the food, it was fine, but it seemed more cafeteria food than "fine" dining food. The atmosphere will fool you with the waiters in tuxedos and the fancy surroundings, but make no mistake, it is a stop for bite when you are shopping and nothing more.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Lunch at the Walnut Room in Macy's
    CC60
    Dined on 6/30/2014
    Huge wood paneled room at Macy's recalled by-gone era of lunching grandeur. Food is presented attractively by amiable serving staff. Generous portions left no room for dessert this time. Recommended as a nice respite from touring and walking one's feet off.
    Special Features:
    great for brunch, good for groups, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great last minute pick
    OpenTable Diner Since 2014
    Dined on 6/28/2014
    Large dining room. Closes a little on the early side but the food was fabulous and a great view of the street below. Will be back.
    Special Features:
    kid-friendly, good for groups, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • nice spot for lunch
    conferenceTagAlong
    Dined on 6/24/2014
    I had lunch at the Walnut Room (alone, traveling with husband who was unfortunately in a conference). The ambience is nice and the food was wonderful. One of the best meals I had this trip. Although I really wanted to try the famous chicken pot pie, the waiter suggested the quiche of the day and it was really good. The addition of the side salad made a nice filling meal. Being seated by the windows overlooking the street was a nice perk.
    Special Features:
    good for groups, special occasion, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A true gem
    nwindianagirl2
    Dined on 6/20/2014
    It's a must to, at least, once in your life eat at the Walnut Room. With a long history, good food, gorgeous wood work, and a pretty view, this restaurant is a tradition with many families. It's a wonderful experience.
    Special Features:
    good for groups, romantic, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Walnut Room
    Shante
    Dined on 6/19/2014
    The food was well priced but just okay in taste. The ambience was good but would like for the fountain to be on. The restaurant was very quiet. The wait staff could be a little more attentive, we had to look around for him a few times to place order and get bill.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Sheltie
    Dined on 6/16/2014
    There was one problem. We were seated at the window to see the view, but there were flies flying around, which was not appetizing.
    Special Features:
    special occasion, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great restaurant
    chilady
    Dined on 6/14/2014
    Walnut room has become a go to restaurant for my family and friends - service is always excellent and the food is great too!!
    Special Features:
    romantic, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Still a great place
    Nora
    Dined on 6/14/2014
    I love the Walnut Room it has the old charm of Marshall Fields. It is reasonably priced good comfort food. Except at the holidays it is kind of a hidden gem. The service is always great.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Quiet Classic Chicago Walnut Room
    ChicagoStyle
    Dined on 6/12/2014
    Step back in time, beautiful room not just for Christmas Tree time! casual elegance. love it!
    Special Features:
    good for groups, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Good service
    FayeJ23
    Dined on 6/8/2014
    good service. Staff was very friendly and attentive.
    Special Features:
    great for brunch, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Classic & Quiet
    OpenTable Diner Since 2002
    Dined on 5/29/2014
    Old world and classic. Prices are moderate for downtown Chicago. Food is good with some traditional favorites. Quiet environment. Our waitress has worked there for 40 years and she was a delight! Great place to go if you're dining alone, or if you wish to have a nice conversation (without having to scream across the table to be heard) with a companion.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Old time Chicago
    KittyVIP
    Dined on 5/25/2014
    A great fine for something out of the ordinary and you wouldn't find in a typical Macy's. This is how dining in a fine department store would've been like in Marshall Field's heyday. Think Selfridge's. The food is excellent. We went for the Chicken Pot Pie that they're famous for and it was fantastic. Service is excellent - real professional.
    Special Features:
    great for brunch, kid-friendly, good for groups, great for lunch, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Walnut Room - My First Time
    Darryl
    Dined on 5/24/2014
    I went for lunch last weekend with two other friends and had a wonderful first time experience. Staff was attentive, food delivery was timely, and I felt it was a good value for the meals we ordered. I would recommend this place. Next time I will plan to attend during the Christmas Holiday.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ratings-Only Reviews
    Based on 53 ratings-only reviews submitted since May 22, 2014
    • Overall Rating3.9
    • Food3.8
    • Ambiance4
    • Service3.9
    • Noise LevelQuiet
  • The following 358 reviews are from the The Walnut Room - Chicago reviews archive.
  • Friendly but slow service
    mabelscVIP
    Dined on 5/14/2014
    Kitchen closes at 8, which is a problem for an after work dinner. The pot pie is really good.
    Special Features:
    romantic, great for lunch, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • old style dinning
    SharpieVIP
    Dined on 5/14/2014
    Great space, wonderful room. Great place for lunch even if you're not shopping. Some old favorites on menu, including great salads and Quiche. If downtown a very good place.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Mother' Day Bunch
    Frankie25
    Dined on 5/11/2014
    This was the very first time my mom and I had every attended the Walnut room. I wanted to give her a day to remember, which is what I did. From the very moment we got off the elevated, it was like we stepped into total elegance. The waiter, the food and the prices were all great!! My mom's still talking about the experience, we will definitely attend again.
    Special Features:
    great for brunch, romantic, special occasion, scenic view, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • CCMTC
    Dined on 5/11/2014
    Sven our waiter was great. Exceptional service !
    Special Features:
    kid-friendly, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Mother's Day brunch
    warren82pastry
    Dined on 5/11/2014
    Wonderful brunch buffet! Only item we did not like were the eggs (not seasoned). French toast and pastry items were delicious. My husband loved the sheperds pie. My mom and I both received a rose from our waiter when we arrived for Mother's day. How sweet! Also a great view of State street.
    Special Features:
    great for brunch, kid-friendly, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.