The Walnut Room - Chicago
The Walnut Room - Chicago

The Walnut Room - Chicago

  • Dining Style: Casual Elegant
  • Website: http://macysrestaurants.com/walnut-room/
  • Phone: (312) 781-3139
  • Hours of Operation:
    Lunch: Daily: 11:00am - 3:00pm;
    Dinner: Tuesday - Saturday: 3:00pm - 7:00pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: American
  • Executive Chef: Brad Saylor
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Beer, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, Private Room, View, Wheelchair Access, Wine, Wine Bar
  • Catering: Off-site catering provided by One Eleven Events Catering. Visit 111events.com for more information.

Getting there

  • Cross Street: Randolph
  • Public Transit: CTA Pink, Green, Orange, Purple and Brown lines at the Randolph / Wabash stop. Both the CTA Blue line (Washington stop) and CTA Red line (Lake street stop) are less than 1 block from the store.
  • Parking: No
  • Parking Details: Discounted parking for Macy's shoppers at the Randolph / Wabash parking garage. Validation available at Macy's express desk on 1st floor.
A word from The Walnut Room - Chicago
The world famous Walnut Room has been a Chicago tradition since 1907. Located on the 7th floor of Macy's on State Street the Walnut Room is the first restaurant ever opened in a department store. With Circassian wood paneling imported from Russia and Austrian chandeliers, the 17,000 square foot dining room is both elegant and comfortable. Conveniently located in the heart of the Chicago theatre district the Walnut Room is an excellent choice to take a break from shopping or for a meal and a glass of wine before the show. And don't forget about the Wine Bar at the Walnut Room. Opened in November of 2007, the Wine Bar features a small plate menu as well as more than 20 wines by the glass. After all, in our store, we have been feeding the shopping tradition since 1905.
Enjoy a classic Mrs. Herring's Chicken Pot Pie, French onion soup, or choose from the more contemporary menu offerings created by some of the country's best known chefs as members of the Macy's Culinary Council.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
The Walnut Room - Chicago reviews from OpenTable diners
133 reviews since July 26, 2014
Overall Rating4
  • Food3.9
    Service4
  • Ambiance4.3
    Noise LevelModerate
87% of reviewers would recommend this restaurant to a friend.
great for lunch (85)special occasion (69)good for groups (47)scenic view (44)kid-friendly (37)neighborhood gem (28)great for brunch (21)romantic (19)fit for foodies (16)notable wine list (9)hot spot (4)late-night find (2)great for outdoor dining (1)Show More
  • Expected so much more!
    NLove
    Dined on 11/21/2014
    Poor service and the food was cold. I expected a completely different experience. Staff was young and inexperienced in customer service. Don't think I'd revisit.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • OpenTable Diner Since 2014
    Dined on 11/21/2014
    Took my 3 year old grand daughter she had an awesome experience meeting the fairy princesses and having hervwishe granted and learning how to grant others wishes
    Special Features:
    good for groups, great for brunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Disappointment times 3!
    OpenTable Diner Since 2008VIP
    Dined on 11/21/2014
    Wanting to continue a family tradition, we made a reservation for 6 adults and 2 children. Not only would this be our grandchildren's first Walnut Room experience, we were also celebrating Thanksgiving. We were sat in the farthest corner from the tree, so I guess a reservation made months before is not guarantee for a view of the tree. We notices SEVERAL empty tables of 8 in view of the tree! Only 1 personal our table had even a glimpse of the tree by leaning forward and to the side. Secondly, the service was fair...(although the bus boy was fabulous!) The adults were served one at a time, while the 2 children were served last! Its hard to keep children entertained, but watching adults served food, was hard for them to watch! Then to top it off, Macy's would not accept my Open Table Check. Would have been helpful to know before hand! Couldn't find anything about that on your web site.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • not at holiday time
    kimbecile
    Dined on 11/21/2014
    We visited the walnut room on 11/21@5 p.m. it was very loud and you couldn't carry on a conversation. Food is great at a great price but dinner was very rushed...had just received salads and entrees came out. Would recommend anytime but at the holidays.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Walnut Room - Under The Great Tree"
    Naew
    Dined on 11/20/2014
    I have been coming to the Walnut Room since we moved to Chicago when I was 5 (that was in the 50's). While it is still a special experience for lunch at Xmas and the ability to reserve now and use the Beeper's later in the season are wonderful, it is not as festive as it was. The service is very good, but the menu claims "traditional" but it is not. The pot pied contains many veggies (especially. On which I cannot eat). The original pot pie did not have corn and had many large pieces of chicken (shame on Macy's). The "special" sandwich/ salad is skimpy compared to the past and the turkey is clearly not directly off a turkey carcass. And while still ok, the salad dressing seemed less than it was. The color was more bland as was the taste (as if it was watered down). Still Xmas is just Xmas without a visit to the Walnut Room.
    Special Features:
    good for groups, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Christmas must for every year
    OpenTable Diner Since 2014
    Dined on 11/20/2014
    The Walnut dinning Room at Macy during Christmas time is a place where you want to go as a habit . It makes every Christmas special . The food is priced for whatever you can afford and is very good. It helps make a Christmas spirit in you! It is easy to travel there . You can go by metro to union station and bus or cab or drive. We enjoyed being there.
    Special Features:
    good for groups, great for lunch, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Beautiful
    OpenTable Diner Since 2014
    Dined on 11/20/2014
    The food was yummy, the tree was beautiful and the service was excellent. The food was a bit speedy, but under the tree I expect the want to keep people happy yet not push them out due to the large wait times in line to get in. Didn't feel as I could relax over my coffee drink. I am planning to go back next year.
    Special Features:
    fit for foodies, great for brunch, great for lunch, kid-friendly, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Okay
    OpenTable Diner Since 2011
    Dined on 11/18/2014
    From the other reviews I thought that this was the place to go in Chicago, but I was not impressed. The employees were all very nice, but I expected a lot more. The website said attire was dress clothes but the staff were in street clothes and most of the patrons were in jeans. I guess I misunderstood the reviews. I got the crusted chicken and it was okay. My son ordered macaroni and cheese but it did not taste very good and it appeared it had been sitting out all day. The only reason that I would not recommend this restaurant is the fact that there are several other awesome restaurants in the city. If you want to experience Chicago I would recommend another high end restaurant.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Fairy Princess Tiffany Jubilee is perfect!
    OpenTable Diner Since 2014
    Dined on 11/17/2014
    This was our first time here. All of our food was great. Tiffany is what really made the night special. My 5 year old daughter from Michigan City says hi! You really made an impression on her and us as well! You did an outstanding job! Thank you! We will be back!
    Special Features:
    kid-friendly, neighborhood gem, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • The best days are over for Walnut Room
    Pappy
    Dined on 11/14/2014
    I have been to the walnut room a few times in the past, but this visit was not the same. There wasn't the same vibe or specialness in the air. If you are an old Time fan of this place you will be disappointed.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Macy's at Christmastime
    OpenTable Diner Since 2012
    Dined on 11/14/2014
    The butternut squash and cider turkey were staples and very good. I wish they'd offer them year long. The prices are good and the changing of the lights on the Tree this year was a nice touch. I do miss the revolving scene under the Tree though. The Walnut Room staff is always very helpful and courteous.
    Special Features:
    great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Holiday Traidition
    MAC6VIP
    Dined on 11/14/2014
    The Walnut Room is a wonderful way to introduce children to white tablecloth dining. Christmastime is the best!! With a 45' beautifully decorated tree and fairies granting wishes, this is made for a holiday tradition. Always good and service is attentive.
    Special Features:
    good for groups, great for lunch, kid-friendly, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A tradition for sure!
    CBTB
    Dined on 11/13/2014
    We have dined at The Walnut Room for 40+ years and I must say that I feel having Macy's keep the tradition and keep the service level at Marshall Field's standards is appreciated. We don't often miss our holiday lunch at The Walnut Room and in recent years I've even dined there a few times each year rather than just once during the Christmas season. Always delightful and always very good service. Absolutely no complaints here.
    Special Features:
    fit for foodies, good for groups, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Holidays are still wonderful
    OpenTable Diner Since 2010
    Dined on 11/12/2014
    The walnut room isn't the fancy production it was when I was a kid, nor is the food as good, but it's still a lovely place to visit during the holidays...The service was great, the food was good and basic and the prices were great for downtown. We had meatloaf with mashed potatoes and veggie and the chicken pot pie with 2 drinks for around 30.00. The Christmas tree was lit up, which is still impressive and there was a fairy princess dinner going on for the young girls which was super cute. The room is still impressive and a great traditional respite from shopping at Macy's.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Go for the tradition
    Gard
    Dined on 11/11/2014
    Everything was ok, nothing great, but it is cool to see the tree, changing colors etc...very impressive room. Plus the ferry floating around was very entertaining! Gets you into the Holiday spirit.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Great outing with the Grandkids
    Shannon7
    Dined on 11/11/2014
    We love the Walnut Room and this year did not disappoint. A bonus that we could make a reservation with Open Table and get right in. The food was great and the service excellent. We look forward to coming each year at Christmas time and the tree was exceptionally beautiful this year.
    Special Features:
    good for groups, great for lunch, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fun Annual Event for the Family!
    FunGirls3
    Dined on 11/11/2014
    Always nice to go with the family and see the BIG Tree! The tree is so tall and pretty turning different colors. So amazing to little ones looking all the way up the high ceiling at the top of the tree. And the Fairies who come around to each table so you can make a wish are so fun!
    Special Features:
    great for lunch, hot spot, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Excellent restaurant with good history
    OpenTable Diner Since 2011
    Dined on 11/10/2014
    The walnut room was a pure treat during our recent visit to Chicago. The ambiance was outstanding as we loved the Christmas Tree and the Ice Fairy (Suzee Belles) who stopped by every table to grant wishes. The service was a bit slow (for it not being very busy) but the staff were very helpful and kind.
    Special Features:
    kid-friendly, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Holiday season lunch
    rvbk
    Dined on 11/10/2014
    Visiting Cicero relatives frm Fl. Arrived early with reservation and was seated within few minutes. Front welcoming and friendly. Tree, Lighting, Ambience and Fairy Dust, OH MY! Chicken pot pie great flavor w/chunks of chicken, husband enjoyed hamburger and cheesecake servings are large, pricing surprisingly reasonable. Sticker shock is the parking garage $36.00, although easy access and Macys entrance across street. We will definately return.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Start A Tradition
    WindyCityLady
    Dined on 11/10/2014
    Our fist trip to The Walnut Room and it won't be our last! View of the tree was fabulous! We enjoyed the special of the day ~ though a bit spicy. Our waiter was very soft spoken ~ definite drawback because we could barely understand or hear him. He was professional and prompt with service, however. Even at our age, mid-60s, we enjoyed the Winter Fairy ~ she was a wonderful surprise, so I am sure kids would enjoy the experience of a "wish & sprinkle of fairy dust". Overheard her with the kids at a table close by and they were so intrigued with her. Overall, we enjoyed our visit to The Walnut Room and said that we are starting a new tradition by visiting every year!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Stay away
    OpenTable Diner Since 2007VIP
    Dined on 11/10/2014
    Great ambience, steeped with history. But that's it. Food is dismal and service is lacking. Go look at the room, but eat somewhere else, anywhere else
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Holiday treat
    Visitor
    Dined on 11/10/2014
    Visited for lunch. Service was excellent, food was good and reasonably priced, room was beautifully decorated. (Christmas) Had princesses circulating the room to visit. An overall enjoyable experience.
    Special Features:
    great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • good choice for theater-goers
    theaterfan
    Dined on 11/7/2014
    The Walnut Room is always a good choice for a group in the Loop; ditto if you are going to the theater. The dining room is so large they can have private events while still serving the general public. I especially like that it is fairly quiet. There's none of the blasting music that is so common in restaurants these days.
    Special Features:
    good for groups, great for lunch, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Service
    OpenTable Diner Since 2014
    Dined on 11/7/2014
    Our server, Frances, was amazing! I believe she said she has worked at the Walnut Room for 27 years. She went out of her way to make sure we had a wonderful dining experience and provided answers to all our questions about The Walnut Room's history. It's always wonderful to find someone that loves their job and the company they work for.
    Special Features:
    good for groups, great for brunch, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Unusual Timing
    cece
    Dined on 11/5/2014
    The food was normal for the Walnut Room and satisfactory. The atmosphere was unusual as the Christmas tree was being set up during our dining time. However we knew this would be happening and were not surprised. We wanted a convenient quite spot and the Walnut Room available.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Charming
    CatherineChicago
    Dined on 11/5/2014
    Old historic restaurant. Good food. Great views. Reasonably priced.
    Special Features:
    good for groups, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ladies Lunch at the Walnut Room
    susieaz
    Dined on 11/4/2014
    The Walnut Room was our choice for an elegant lunch to cap off a Girls' Getaway to Chicago. We chose well! Despite the ongoing Christmas decorating, the room was peaceful and relaxing, the food tasty, and the service acceptable. The Walnut Room held memories of childhood and college days for two of us. Dining at the Walnut Room was an exceptional experience fifty years ago. Perhaps it is not quite as exceptional today, but we would certainly recommend the experience, and would return if in Chicago again.
    Special Features:
    good for groups, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful
    Wolfdad
    Dined on 11/4/2014
    Took my wife, sister and her husband, all enjoyed the food, and conversation.....
    Special Features:
    great for lunch, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Nice Sunday Lunch
    KHops30
    Dined on 11/2/2014
    I enjoy going to the Walnut Room for the nostalgia more than anything. The history alone is enough to go and have a drink or a small bite to eat. We went on a Sunday afternoon and was pleasantly surprised how quiet it was and not too many people were there! It seemed like they were clearing the main dining room to get ready for the Christmas tree going in the center. We were greeted with a very friendly host and he seated us right away. Our waitress was very nice. My friend and I both had their famous Chicken Pot pie and it was delicious! Just the right amount of meat and veggies. We were in and out within 1 hour. Our bill was $47 for two chicken pot pies, one glass of wine and one cocktail drink.
    Special Features:
    good for groups, great for brunch, great for lunch, kid-friendly, neighborhood gem, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Not the Walnut Room I remember
    AngelInTraining
    Dined on 10/31/2014
    The dining room on a Friday night was practically empty... could it be because the service is abysmally slow? The Field's Special still tasted good, however, Macy's has skimped on some of the items that go into it, yet still charging the same price. I can't help but think how corporate greed permeates at every level, including the old, formerly family-owned Marshall Field's Walnut Room.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • A Chicago Gem
    chowhound
    Dined on 10/28/2014
    I love the Walnut Room. It is a very elegant place (but it's ok if you are dressed casually, such as for shopping) and I recommend it to all who have not tried it.
    Special Features:
    fit for foodies, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Shoppinggals
    Dined on 10/26/2014
    A nice place to sit for a while and have a cocktail and lunch.
    Special Features:
    good for groups, great for brunch, great for lunch, kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Days of Happy Memories Past
    GmvsKVIP
    Dined on 10/25/2014
    We went last Saturday at 6 p.m. Delicious food, great atmosphere -- a sure way to get a great dinner!
    Special Features:
    good for groups, great for lunch, late-night find, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Meh
    AredubVIP
    Dined on 10/23/2014
    I was surprised to find that the restaurant is on the 7th floor of the Macy's store. I had to wait several minutes for attention from a sales clerk to find out where it was located. The room is pleasant, the service was good, the wine was nice, and the prices were reasonable, but the food was just OK. The waiter highly recommended the chicken pot pie, their "signature dish." I'm a big fan of pot pies, but this one was forgettable. Maybe other dishes redeem the place.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always lovely
    SuburbSuzy
    Dined on 10/23/2014
    Had a nice Oktoberfest dinner at The Walnut Room. Special menu for the season that was tasty. Service was excellent.
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • We had a very nice experience.
    ChgoDiner
    Dined on 10/22/2014
    Our waiter was friendly and knowledgeable. The salad, entrees and Frango Mint Ice Cream Pie dessert were all very good.
    Special Features:
    good for groups, hot spot, notable wine list, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Chicago tradition.
    OpenTable Diner Since 2014
    Dined on 10/16/2014
    Wonderful place to have a great dinner. Service was excellent.
    Special Features:
    great for brunch, great for lunch, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • DINNER BEFORE THEATER
    WIDGET
    Dined on 10/16/2014
    WAS NICE AND QUIET AS THERE WERE NOT MANY PATRONS AT THE TIME WE WENT (5:15). THE COD WAS FABULOUS, NOT GREASY, GOOD CRUNCH, HOWEVER, THE FLANK STEAK I ORDERED COULD BE IMPROVED. THE VEGGIE WAS THREE GREEN ONIONS THAT HAD BEEN GRILLED. HOW ABOUT ASPARAGUS INSTEAD. WHO WANTS ONION BREATH? I ORDERED THE STEAK MEDIUM AND IT CAME EXTREMELY RARE. I SHOULD HAVE SENT IT BACK BUT AM ALWAYS WORRIED ABOUT WHAT THEY MIGHT DO TO YOUR FOOD IF YOU DO THAT. THE FLAVOR WAS DELICIOUS BUT JUST WISH IT WAS COOKED MORE. OVERALL A NICE EVENING AND THE SERVICE WAS VERY GOOD
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Love This Restaurtant
    lovetoeatfood
    Dined on 10/11/2014
    We go to the Walnut room every time we visit Chicago. The food is excellent. I can't believe it's not packed every night.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Wifi
    Brenofg
    Dined on 10/11/2014
    Good ambience. Sorry about no internet wifi connection to clients.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.