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The Upstairs Bistro
The Upstairs Bistro

The Upstairs Bistro Details

  • Dining Style: Casual Dining
  • Website: http://nywcc.com/restaurant-bar
  • Phone: (585) 394-7070 x111
  • Hours of Operation: Winter Hours
    Monday & Tuesday Closed
    Wednesday & Thursday 11:30-2:30 Lunch & Dinner 5:00PM-9:00PM
    Friday 11:30-2:30 Lunch & Dinner 5:00PM-10:00PM
    Saturday 11:30am-10:00pm
    Sunday Brunch 11:00am-2:00pm
  • Payment Options: AMEX, MasterCard, Visa
  • Cuisine: Contemporary American, American
  • Executive Chef: Michael Sokolski
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Chef's Table, Entertainment, Farm to Table, Full Bar, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, View, Wheelchair Access, Wine, Wine Bar
  • Catering: Please Call 585-394-7070
  • Private Party Facilities: The Southern Wine & Spirits Private Dining room seats up to 20 guests in opulent surroundings sure to make any occasion special.
  • Private Party Contact: Food & Beverage Manager Brian Rogers (585) 394-7070 x107
  • Entertainment: Call restaurant for weekend schedule.

Getting there

  • Cross Street: NYS Rte 332 & NYS Rte 5&20
  • Parking: Private Lot
A word from The Upstairs Bistro
The Upstairs Bistro offers the best New York State has to offer. Artisanal cheeses, meats and fresh local produce are utilized in our Executive Chef's culinary creations to excite your taste buds and stimulate your palate's sense of adventure.
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
  • Diners' Choice WinnerOutdoor Dining
Diner Reviews
  • "This is my Dinner reservation, We also ate Lunch here which was much better do to the fact few customers were present so our service was better. they have a dedicated Hostess you will wait to be greeted, we were seated promptly our reservation was correct. Menu for lunch and Dinner is the same though worded differently) . Our waiter was knowledgeable of the items on the menu, but when asked about pairings he was not vague but could not offer anything but standard lip service, and when ordering he did not suggest I pair my meal. I had the Steak ,and Mrs. the Salmon both were cooked to perfection, Roll had no taste. Had to clear our own table, using an un cleared table next to me. Waited 15 minutes to get a second cup of coffee."
    Dined on 8/16/2014
  • "This is the fancy restaurant at the New York Culinary and Wine Center in Canandaigua. I know, for a fact, that NY produces better food than this place. It is an insult to all producers and chefs in the state. Very narrow beer selection. Upstate has become a big craft brewing area but out of the 10 or so on the list only 2-3 are from the area. Food terrible. Mussels were ok but there should have been more broth. The mussels sat on a puddle of over reduced glop. Sandwich had burnt toast. Pizza was simply awful in all ways. We then went to Abbotts for ice cream. Yum!"
    Dined on 8/15/2014
  • "Food was not the greatest . Took an hour to receive food after ordering. Outside deck was not very pretty. Needs more to dress it uo. Flower pots would have helped some. Chairs very uncomfortale. Fell back into it and could nit sit close enough to the table unless I sat on the edge of my seat. Was there on a Thursday afternoon for lunch, not all that busy. Disappointed that food, ambiance and service was lacking. Would not recommend to friends."
    Dined on 8/14/2014
  • "Had my friends from the UK here and decided to have dinner at the culinary center. We loved the food and atmosphere. Outstanding service as well. Worth going back. My friends can't wait to go back either next time they come to the US. One of them commented that her salad was the best she's ever had"
    Dined on 8/13/2014
  • "The food was delicious - no, it was outstanding! Ambience - Very heavy rain made it difficult to hear (outdoors) and so, neighboring tables were loud. Service was good. Really enjoyed swordfish special and wine trio. Creme Brule dessert melted in your mouth. Overall, a unique dining experience."
    Dined on 8/13/2014
  • "My wife and I tried Upstairs Bistro on a recent Tuesday evening to celebrate our anniversary. We were looking for a moderately priced upscale meal, and we pretty much got that, with a bill totaling around $100 including a bottle of wine, entree, and desert. The ambiance was very nice and the food nicely presented. The salmon was well prepared and was the highlight. The accompanying vegetables were mediocre and undercooked. The desert was very disappointing: the coffee was bland and after one bite of the cheesecake I politely asked for a take-home box as it had a very odd taste. The server was polite and helpful, although it took a long time to receive our desert and he could have been a bit more attentive."
    Dined on 8/12/2014
  • "I was disappointed with the service. When making a reservation - they should tell you that parking may be an issue and suggest to you were parking is available. Food was good but my overall experience was disappointing."
    Dined on 8/10/2014
  • "Had lunch on a Sunday in August on the upper outdoor deck with view of the lake. Food was great - nice local veggies, and the cherry mint julep was a tasty and refreshing summer drink. Reisling Festival was underway below, which provided some nice background music and buzz, but wasn't too loud. Would definitely recommend!"
    Dined on 8/10/2014
  • "I have eaten here several times and have never been disappointed. The prices are very reasonable for the quality of the food."
    Dined on 8/10/2014
  • "The salmon was very good. The steak salad was overcooked and cold."
    Dined on 8/9/2014
  • "We travel 2 1/2 hours to dine at NY Wine & Culinary- it is MY FAVORITE PLACE!! Always attend for Birthdays, Anniversaries, Reisling Wine Festival. Everything is generally OUTSTANDING, BUT ---- this last time there was a Lipstick Stain on the Water Glass, and NO ICE in the De-Caffeinated Iced Tea. W A R N I N G ***DO NOT USE MY E-MAIL ADDRESS IN THIS REVIEW*****"
    Dined on 8/9/2014
  • "We had a magical meal with delicious food and great flights of wine and beer. It's definitely our new lakeside destination restaurant."
    Dined on 8/8/2014
  • "The service was inconsistent. Our server was young and seemed inexperienced; most likely a summer hire."
    Dined on 8/8/2014
  • "We visit the Finger Lakes every summer. This was our first visit to Canandaidua and the Upstairs Bistro at the New York Wine and Culinary Center. What a great experience! Our waiter Eddie was fabulous and the food was creative and DID feature the local food and wine products in a delightful way. We decided to make it a must for our future visits to the area."
    Dined on 8/7/2014
  • "Very good food in a wonderful location. The service could have been more attentive."
    Dined on 8/5/2014
  • "We came to celebrate the birthdays of 2 friends and eft sadly disappointed. Thought the food choices on the menu were creative and attractively presented, we had such poor service that it was hard to get past that. Our waiter was very inattentive. Finding him to get water glasses refilled was a challenge and he never did stop back to see if all was well with our food after a different waiter delivered it to the table. The restaurant was not at all busy so this inattentiveness was difficult to understand."
    Dined on 8/4/2014
  • "Although the view is wonderful, we thought the food was mediocre and were disappointed."
    Dined on 8/2/2014
  • "Our waiter was very good, gave us some great advice on parking at CMAC along with our great service. He was there when we needed him but never annoying. Outdoor seating is awesome, there is not a bad seat on the deck. Only problem was reservations. I called and they said they were booked however I went online to open table and reserved a seat, when we arrived there were more than enough seating. Other than that, great experience. Highly recommend."
    Dined on 8/1/2014
  • "I thought the layout was very nice. Great view of the lake and plenty of space. The food was excellent. I had a steak salad paired with a pinot noir that was exceptional. My wife had a burger a raved about how fresh it was. We will be back and also recommend to others!"
    Dined on 8/1/2014
  • "Food was good, service was very uneven. Our server forgot about us after initially stopping by. Never came by to take our drink order and we had to chase him down. Rest of the meal was uneventful."
    Dined on 7/27/2014
  • "The Upstairs Bistro helped make our evening wonderful. The food, drinks, service and atmosphere were amazing, especially knowing that everything had a local flavor. It was truly an ideal place to spend our first anniversary. We are looking forward to returning to try out some of the cooking classes or tasting sessions. I would recommend this establishment to others."
    Dined on 7/27/2014
  • "We came on a friends recommendation for our daughters birthday. She ordered the chicken dinner it was dry and tasteless. We had no salt and pepper on the table to add some flavor. We said she should send the dinner back but she did not want to. She said she herd what happens in kitchens when food is sent back. She said she would rather eat dry chicken. The service was quite slow other tables around us that came in much later already had been served. After we started eating we noticed other tables had dinner rolls. We asked our server why we didn't get rolls he said you only get them if you ask. We asked and got rolls. We drove 1-1/2 hours to get to the Upstairs Bistro we will not return to many other better places to eat in the area."
    Dined on 7/26/2014
  • "Made last minute reservations for 4 people, asking for outdoor seating and getting it, despite not being guaranteed anything by the site. We did get a nice table, a gracious and observant waiter, and wonderful food! We stayed from 7:30 to closing, and the waiter never made us feel rushed. The only unfortunate item I should mention is that the outdoor seating did not give us a view of the lake, it is situated facing away from it, and you end up having a chance to monitor your car in the parking lot, or the grounds behind the restaurant. But I would absolutely go back again!"
    Dined on 7/25/2014
  • " Always a great meal and great friendly service. We sometimes eat at the bar which is a great option if the tables are booked or you did not make a reservation."
    Dined on 7/20/2014
  • "Wonderful upstairs view looking over Canadaigua Lake and a great meal."
    Dined on 7/18/2014
  • "I thought my turkey sandwich was somewhat bland and dry. But I definately would try them again and pick a diffent menu item. It's a lovely and interesting place to visit."
    Dined on 7/15/2014
  • "My friends and I wanted to try something different when we found this Bistro. We had a great time and the food was good. The whole complex is something to see from the gift shop to watching the students cook downstairs."
    Dined on 7/15/2014
  • "Nice setting and good food. Sean was an excellent server!"
    Dined on 7/12/2014
  • "The folks at the bar serve great drinks at speed for an amazingly low price. The 4th of July dinner was a BUFFET with NO notice on the website. NOT what we expected and the servers were indifferent to the inconvenience. We walked out and went across the street to McGregors."
    Dined on 7/4/2014
  • "We took our relatives that were visiting from Alabama to the Upstairs Bistro on Sunday for dinner. We arrived at the restaurant and were quickly seated outside, our server was great at explaining all the dishes and answering questions that we had. The food was all delicious, the appetizers were enough to share, we all got something different so we were able to taste four different dishes. We shared the crème brulee - it was unbelievably good and once again enough to share. We left the restaurant full, and happy. We would certainly go there again."
    Dined on 6/29/2014
  • "We went here for New Year's Eve and found the service to be poor with an overall lack of organization. We thought it might be due to the special occasion so we went back there this weekend. Unfortunately, it was the same experience. The food was good, but everything else was terrible. From the host repeatedly reporting "just 5-10 minutes" for nearly an hour, to the rickety table, to having to ask for bread, to not receiving the salads the way we ordered, and on and on. All little things, but they add up. To be fair, the manager did show concern and made an effort to appease us by comping one of the meals and giving us a gift card for a future visit. Not sure if we'll use it."
    Dined on 6/22/2014
  • "This was my first time at the Upstairs Bistro. We went there in the late evening for some drinks on the deck. The atmosphere was great and people were friendly. The only complaint I have is that they are only open till 10 pm on the weekends. They should extend the hours. This survey assumes you have eaten here and forces you to rate it. Since I have not eaten here I gave it an average rating."
    Dined on 6/21/2014
  • "Very slow start to our meal. Several minute wait before we saw our waiter and did not receive our cocktails until 15 minutes after we were seated. After this service was and meal pacing was good. The food was excellent."
    Dined on 6/21/2014
  • "Had a wonderful time. Great way to celebrate Father's Day with meal on the deck overlooking Canandaigua Lake."
    Dined on 6/15/2014
  • "Love the NYWCC but their service has gone down hill. My last few visits they were both weekday evenings, not very busy, but the waitstaff was slow and not very attentive (took forever to get water, take our drink order or get bread) and the server we had knew nothing about ingredients or menu items when we asked questions, even not knowing the availability of hard ciders. For a wine and culinary center, i would expect better knowledge of the food and drinks available. However, our dinners were very good and the drinks were delicious - just mostly disappointed with the staff there. hopefully they can do a better job training their staff. the waitress was nice and friendly, just not very knowledgeable or attentive."
    Dined on 6/10/2014
  • "I had dinner at the Upstairs Bistro before a concert at CMAC. Although we had plenty of time, I was impressed that there were menu options that guaranteed a quick turn around and also took advantage of a one of several drink specials that were offered for concert goers. I would definitely recommend this restaurant to others looking for somewhere to eat before a show. The food and atmosphere were great and our experience made a wonderful start to the evening."
    Dined on 6/7/2014
  • "We traveled for 45 mins. and wee pleasantly surprised by all that was going on at the center. The restaurant was exceptionally nice. Quietly located on the second floor. We were quietly celebrating a birthday. The food was excellent and the service was the same. "
    Dined on 6/5/2014
  • "Used your service to book a reservation and was able to let you know that the event was for a wedding Anniversary. As soon as we were seated, we were offered champagne from the waiter. This was a classy gesture that started the night off in a perfect way. The outdoor scenery is breathtaking. Our waiter was very responsive and checked with us just enough to know that he was there. He knew the specials and made suggestions as to what wine to pair with our meal. I would certainly recommend this restaurant to family, friends and co-workers. "
    Dined on 6/4/2014
  • "As I can't drink alcohol (doctor's orders) I can't comment on the wines. The food and presentation were quite nice. The sound system is first class, but vocal music doesn't make a good background for dining. Too bad there were so few other customers, as it made the atmosphere a little dismal. Keep up the good effort! Our waiter (Eddie?) was really fine."
    Dined on 6/4/2014
  • "The chefs at The Upstairs Bistro never disappoint. Going there on a sunny afternoon for lunch is like a mini vacation."
    Dined on 5/26/2014