The Pump House
Reserve at The Pump House
The Pump House
796 Chena Pump Rd
Fairbanks, AK 99709
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$30 and under
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The Pump House Details
Hours of Operation:
AMEX, Discover, MasterCard, Visa
American, Seafood, Bar / Lounge / Bottle Service
Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cigar Room, Full Bar, Happy Hour, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (bar only), Smoking Area (patio only), Takeout, View, Weekend Brunch, Wheelchair Access, Wine
Customized menus for groups of all sizes.
Private Party Facilities:
Our Banquet Room can seat up to 18.
Private Party Contact:
Vivian Bubbel (907) 479-8452
Karaoke every Wednesday night starting at 9:00 pm.
Chena Small Tracts
Public Bus System route stop.
Large lot with free parking.
A word from The Pump House
The Pump House Restaurant offers Fine Dining in a Historice Atmosphere overlooking the Chena river. We are listed on the National Registry of Historic Sites and are the recipient of the DiRONA Award. Seasonal closure - January 1st through February 2nd. Reopening February 3rd.
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Awards voted by OpenTable diners
Diners' Choice Winner
The Pump House -
Best Restaurants in Fairbanks
The Pump House, had absolutely
fantastic food !! The portions were well sized for the price and the kitchen insured that all food came out piping hot. However, upon entering the restaurant no one was smiling. there was an air of "detachment" from the guests. It seemed unusual to me, and I did ask the hostess and our server about the reason for not smiling, and, of course, I was faced with obviously fake smiles. Also, the hostess stand seemed to be a gathering point for the employees, and that also was somewhat annoying when their conversation was approaching the same volume as that of the guests. The total dining experience was positive and I would try it again. Just a little authentic smile makes some of us forget other problems."
Dined on 8/16/2014
The seafood chowder is
outstanding! My gourmet burger was ordered med rare came out med well, the burger was dry and only warm as we're the fries. The cheese did not even melt. In our party of 5 the Halibut was good, the salmon was over done and dry, the filet was good and an order of fish & chips was brought to the table after the other 4 had finished our meals; but it was good. Very friendly, great service, great ambiance but a little pricey. We had an early reservation and the place was only half full. I only saw two wait staff, so they may have been overwhelmed early. But this was my third visit and it's always the same. Always a little off of what I feel a high end restaurant should be"
Dined on 8/15/2014
challenging and not that
accomodating for our large party, especially when it was not that busy."
Dined on 8/15/2014
It was and early reservation
530pm. It was slow but the service was great. Our server followed all servers sequence if service. He did a menu tour, great recommendations, and followed up and asked how we were doing. Our water never got past halfway. The Seafood Rissotto was really good."
Dined on 8/15/2014
Food was okay not exceptional.
Our waiter was inattentive. View was great."
Dined on 8/14/2014
Service was good; friendly
waitress; food was basic fare"
Dined on 8/12/2014
We had an amazing time. I have a
lot of food allergies and the server was amazing with making sure I would be able to enjoy the food. Which was dilcious."
Dined on 8/11/2014
One lady had to make it to the
airport, when my fella's mom said we were going to hit the Pump House I thought: "Uhho. ..I bet they didn't make reservations and it's busy." There was a 45 min wait...but not for us! Our server got us out in time without feeling one bit rushed!"
Dined on 8/10/2014
We found this spot on urban spoon
and everyone was so thankful we kept the reservation! It was by far the best restaurant we went to in Fairbanks! The chicken Denali is maybe the best thing I've ever had in my mouth!"
Dined on 8/8/2014
As a resident of Fairbanks, The
Pump House is one of our favorite special places to dine for special occasions. We celebrate our wedding anniversary almost every year at The Pump House. The atmosphere and food is the main attraction for us. The staff is wonderful and attentive."
Dined on 8/4/2014
Dinner was exceptional and the
service was incredible."
Dined on 8/1/2014
Service was great! The food was so
close to being good. The crab dip appetizer on its own was good but when the balsamic glaze was added to the bread, it was great. The risotto was extremely overcooked but the shrimp was well seasoned. The replacement shrimp linguini was rushed so it came out fast but was bland. The steak was completely overcooked but the roasted potatoes were perfect. The dessert tasted great but was too recently defrosted that the icing was falling off the cake and was chewy. With local bakers in Fairbanks, I'd love to see them sell fresh desserts when available. It's clear that the food here is probably really good; this was just an off night for them, so we'll try it again."
Dined on 7/31/2014
Pump House though always rather
pricey has long been our favorite restaurants as the food and service were excellent. However, our past few visits have been disappointing as the prices continue to rise while the quality/quantity of the food and the service have declined."
Dined on 7/21/2014
The waitress was good at her job
and very charismatic. The table was in a bad spot but the food and service made up for it, especially dessert."
Dined on 7/20/2014
Waiter was not knowledgable about
whether chowder contained shrimp for food allergy. Waiter never picked up app plates, water not refilled, food was lukewarm and when we mentioned we were not satisfied he said okay and brought full bill."
Dined on 7/19/2014
A very "mining town" motif. The
menu looked good so we decided to try the seafood sampler (recommended by our waiter) and then share a steak. When our waiter brought out the "sampler" for 2, we looked at each other and thought, OH BOY - I think we are going to be sorry we ordered the steak. The sampler was huge. Our waiter smiled and said that he had not put in our order for the steak, knowing that we might not be able to eat it all. We enjoyed the seafood (clams, oysters, crab legs, smoked salmon, and shrimp) along with the sour dough bread until we were stuffed. No. We never did reorder the steak. Would definitely recommend the PumpHouse. Beautiful view of river and grounds as well."
Dined on 7/19/2014
Beautiful property; pretty good
food, but overpriced for quality ... which generally is true throughout Alaska; service was not good ... but may have been the server."
Dined on 7/17/2014
After hours traveling to and
spending hours enjoying Fairbanks, this was a lovely find. Great food, right on the river and engaging service staff and a wide range of food offerings. We relaxed and enjoyed every minute of watching the river flow by."
Dined on 7/13/2014
The Pump House was not remarkable
in any way. By 6:45 they were already out of any specials. Not that we will return to Fairbanks, but I wouldn't recommend this restaurant to anyone who might be heading that way."
Dined on 7/8/2014
We recently celebrated two
occasions and our first choice for dining was The Pumphouse and its staff made sure it met our expectations with prompt, friendly service. We started with great drinks from the bar and fresh, plump, sweet raw oysters on the half shell. Our table enjoyed two of the Specialty Salads, two seafood dishes, and a chicken dish. Thank to the chef my husband and I enjoyed our favorite meal of pan-fried oysters. Dinner portions and food temperatures were ideal. Can't wait to go back!"
Dined on 7/6/2014
Food was creative and very tasty,
when we eventually received it. Waiter gave our food to someone else. Appetiser and salad brought out after main dish."
Dined on 7/5/2014
While the prices seem a little
high - the quality of the food definitely made it worth while. The salmon was great, but two in our party got the rib eye steak and now I want to go back and experience that myself"
Dined on 7/4/2014
Very good food. Great service. My
wife was very pleased, as was i."
Dined on 7/3/2014
Dissatisfied with reservation
process-- attended for special birthday occasion, arriving early to reservation but was unable to sit at outside patio despite obvious availability. Hostess was short with us and offered little accommodation. I know they are a busy place but our special occasion was dampened by the lack of customer attentiveness. Waitress was good and attentive despite being very busy. Noisy clatter of dishware directly behind our table. Overall, we won't be going back for our special occasions but maybe for drinks at the bar instead."
Dined on 6/29/2014
A great Alaska/gold rush-era
themed restaurant right on the Chena River with inside and outside seating options. The interior has a fascinating and eclectic decorative style that starts the moment you enter the restaurant. While it is one of the more expensive places to eat in Fairbanks, you are definitely getting what you pay for in quality and ambiance. Took out seven fairly picky adults on a special occasion and everyone had an amazing time. All of the food was very flavorful and creatively prepared with nothing that disappointed. A great place for one of those full-spectrum dinners where you leave full, but can't wait to come back and see new details and try different dishes."
Dined on 6/24/2014
The service was not what I
expected. Everyone seemed stressed and were yelling orders, which made our party feel awkward. We also were not offered drinks or given an explanation on how the brunch worked. The food was good and it was a beautiful day to eat outside, that's the only reason I would recommend brunch here."
Dined on 6/22/2014
The Pump House was recommended by
a local. We were not disappointed! Staff met every need and had time to chat if you were so inclined. The decor is comfortable and recalls the history of Fairbanks. Seated by a window in the back we watched countless patrons wander down the river walk. The grounds were well kept with parts of the old pump equipment on display. Did I mention the food was terrific! We fell in love with reindeer tenderloin cooked a perfect med. rare!"
Dined on 6/12/2014
In the past we have had some of
the best service and food at the Pump House, unfortunately this fell far short. It appears you have taken your eyes off the ball. Service: 1) wait-staffer seemed ambivalent to us. 2) we waited far too long for drink refills, or our wait-staffer to appear at all. Food: 1) ribeye steak was cooked ok but alder smoking could not be detected and it was pretty bland. 2) the potatoes could barely be identified as such and again pretty flavorless. 3) vegetables were severely over cooked, unappealing, and did not taste good. As longtime local residents we expect better from our dining establishments. Please return to your previous outstanding service and good, fairly priced food."
Dined on 6/6/2014
The price was a little high for
the quality and amount of food you get. Nothing to write home about. The service was pretty rough. I don't think I have any interest in going back. "
Dined on 5/29/2014
The food was great and the history
of the restaurant is such a special part of the experience. Loved it!"
Dined on 5/26/2014
Although the choices were varied,
items from the warming units were not hot.Luke warm eggs Benedict is not too appetizing. I have gone to the brunch here throughout the winter and somehow it felt as if it needed to be changed up a bit, a little too predictable. I must say though that compared to earlier in the year, our server was extremely gracious and saw to it that we had all the beverage, water, coffee, or juice we could possible want. We were not rushed and that was very nice. "
Dined on 5/25/2014
The food was very good and the
service was excellent. Right on the Chena River so was very scenic. Drinks were good but a little over priced. "
Dined on 5/16/2014
We had a wonderful celebration of
our daughter's college graduation and mother's day. Our server was amazing and the food was beyond perfect for all of us. Three years ago we had our daughter's wedding and reception at the pump house. The price, atmosphere and the service for the wedding was better than we could have ever imagined. Thank you Chena Pump House!"
Dined on 5/11/2014
My dinner last Saturday night at
The Pump House in Fairbanks, AK was VERY good! I chose the house mixed green side salad and the Elk Meatloaf entrée. BOTH were very good. The pickled beets on the side salad were delicious with the yummy blue cheese dressing option and the Elk Meatloaf with Mashed Potatoes was a great example of an Alaskan comfort food taken to a higher dining level. Add this great food to the authentic northern atmosphere and quick & friendly service and The Pump House is a winner in my book! I WILL be returning for dinner sometime soon. "
Dined on 5/3/2014
Very good seafood and drinks. Ask
for a table in the outside river view room."
Dined on 5/3/2014
This is the best place to go for
Sunday Brunch! The variety of food for the buffet is wonderful and it all tastes terrific!! When visitors come to town, we always take them to Pump House for Sunday Brunch!! Everyone loves it and there is something there that appeals to all. "
Dined on 4/27/2014
Wow, new chef is excellent. Bill,
buy this guy a house to keep him in Fairbanks."
Dined on 4/24/2014
Had a 0945 reservation for Easter
Brunch as a Single. At the front desk as I was being checked in, a couple just arrived and told the checking person tha they were told if they hurried over to the restaurant they would be able to seat them at that time. I was led to an all empty 10 seat stool at the bar for my seat without any conversation and with open tables around the room. The above mentioned couple was led to a table in the same area. I protested and was then led to a table while being told I had to be finished in an hour and a half, which was not really a concern to me, it hardly takes that length of time for a single to eat a Buffett,"
Dined on 4/20/2014
Booking a table took no time at
all and we were seated immediatly when we arrived."
Dined on 4/4/2014
My family and I were granted out
request to be seated in the bar, where there was more room to be comfortable with two small children. The food was great. The sweets were wonderful. I fine time was had by all"
Dined on 3/2/2014
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