The Pump House
The Pump House

The Pump House

  • Dining Style: Fine Dining
  • Website: http://www.pumphouse.com/
  • Phone: 9074798452
  • Hours of Operation:
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Seafood, Bar / Lounge / Bottle Service, American
  • Executive Chef: Richard Blanke
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Cigar Room, Full Bar, Happy Hour, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (bar only), Smoking Area (patio only), Takeout, View, Weekend Brunch, Wheelchair Access, Wine
  • Catering: Customized menus for groups of all sizes.
  • Private Party Facilities: Our Banquet Room can seat up to 18.
  • Private Party Contact: Vivian Bubbel 9074798452
  • Entertainment: Karaoke every Wednesday night starting at 9:00 pm.

Getting there

  • Cross Street: Chena Small Tracts
  • Public Transit: Public Bus System route stop.
  • Parking: Private Lot
  • Parking Details: Large lot with free parking.
A word from The Pump House
The Pump House Restaurant offers Fine Dining in a Historice Atmosphere overlooking the Chena river. We are listed on the National Registry of Historic Sites and are the recipient of the DiRONA Award. Seasonal closure - January 1st through February 2nd. Reopening February 3rd.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerMost Booked
The Pump House reviews from OpenTable diners
62 reviews since May 21, 2014
Overall Rating4
  • Food4.1
    Service3.9
  • Ambiance4.1
    Noise LevelModerate
85% of reviewers would recommend this restaurant to a friend.
scenic view (34)great for outdoor dining (30)special occasion (28)good for groups (21)great for brunch (14)fit for foodies (13)romantic (13)kid-friendly (12)great for lunch (9)neighborhood gem (8)hot spot (5)notable wine list (4)vibrant bar scene (4)late-night find (2)Show More
  • Nice Oasis
    Gjb6774VIP
    Dined on 9/10/2014
    We went to the Pump House based on a recommendation. Started out in the beautiful saloon and head the pretzels with queso. Headed into the dining area and head an Asian inspired salmon salad and, what else, king crab. Both meals were excellent, the service was prompt and attentive. We won't be back to Fairbanks anytime soon but would definitely have this on the a"must dine" list!
    Special Features:
    good for groups, great for brunch, great for lunch, great for outdoor dining, hot spot, scenic view, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Recommended by an Alaskan
    HappyWanderer2
    Dined on 8/31/2014
    One of our contacts told us we had to try an "Alaskan" restaurant. The location was convenient and very scenic. We were impressed by the exquisite garden as we entered. The Grizzly Bear greeted us and we knew we were in for a treat! The food was perfect for 3 people who have had food experiences all over the world. We were very impressed. Be sure to try the crab appetizer. Our server was fun and efficient. We had a thoroughly pleasant experience.
    Special Features:
    fit for foodies, great for outdoor dining, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2012
    Dined on 8/29/2014
    Great Food, Great Service & Great Atmosphere!! It was my 2nd time there & had a Great experience both times. Thank you!!
    Special Features:
    good for groups, great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good Food, Employees need Help
    Robmeister62
    Dined on 8/16/2014
    The Pump House, had absolutely fantastic food !! The portions were well sized for the price and the kitchen insured that all food came out piping hot. However, upon entering the restaurant no one was smiling. there was an air of "detachment" from the guests. It seemed unusual to me, and I did ask the hostess and our server about the reason for not smiling, and, of course, I was faced with obviously fake smiles. Also, the hostess stand seemed to be a gathering point for the employees, and that also was somewhat annoying when their conversation was approaching the same volume as that of the guests. The total dining experience was positive and I would try it again. Just a little authentic smile makes some of us forget other problems.
    Special Features:
    kid-friendly, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Pump House Review
    Bangles
    Dined on 8/15/2014
    The seafood chowder is outstanding! My gourmet burger was ordered med rare came out med well, the burger was dry and only warm as we're the fries. The cheese did not even melt. In our party of 5 the Halibut was good, the salmon was over done and dry, the filet was good and an order of fish & chips was brought to the table after the other 4 had finished our meals; but it was good. Very friendly, great service, great ambiance but a little pricey. We had an early reservation and the place was only half full. I only saw two wait staff, so they may have been overwhelmed early. But this was my third visit and it's always the same. Always a little off of what I feel a high end restaurant should be
    Special Features:
    kid-friendly, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • TreC
    Dined on 8/15/2014
    challenging and not that accomodating for our large party, especially when it was not that busy.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great service and food
    FoodieNAK
    Dined on 8/15/2014
    It was and early reservation 530pm. It was slow but the service was great. Our server followed all servers sequence if service. He did a menu tour, great recommendations, and followed up and asked how we were doing. Our water never got past halfway. The Seafood Rissotto was really good.
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • too pricey
    like2eat
    Dined on 8/14/2014
    Food was okay not exceptional. Our waiter was inattentive. View was great.
    Special Features:
    great for outdoor dining, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 8/12/2014
    Service was good; friendly waitress; food was basic fare
    Special Features:
    great for outdoor dining, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • very romantic
    vida
    Dined on 8/11/2014
    We had an amazing time. I have a lot of food allergies and the server was amazing with making sure I would be able to enjoy the food. Which was dilcious.
    Special Features:
    good for groups, great for outdoor dining, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Open Table saved our group!
    Yuhas
    Dined on 8/10/2014
    One lady had to make it to the airport, when my fella's mom said we were going to hit the Pump House I thought: "Uhho. ..I bet they didn't make reservations and it's busy." There was a 45 min wait...but not for us! Our server got us out in time without feeling one bit rushed!
    Special Features:
    great for brunch, fit for foodies, good for groups, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • absolutely amazing!
    abc123def456
    Dined on 8/8/2014
    We found this spot on urban spoon and everyone was so thankful we kept the reservation! It was by far the best restaurant we went to in Fairbanks! The chicken Denali is maybe the best thing I've ever had in my mouth!
    Special Features:
    great for outdoor dining, romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Special Occasion
    FBKSEATER
    Dined on 8/4/2014
    As a resident of Fairbanks, The Pump House is one of our favorite special places to dine for special occasions. We celebrate our wedding anniversary almost every year at The Pump House. The atmosphere and food is the main attraction for us. The staff is wonderful and attentive.
    Special Features:
    kid-friendly, good for groups, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • amazing everything!
    OpenTable Diner Since 2014
    Dined on 8/1/2014
    Dinner was exceptional and the service was incredible.
    Special Features:
    kid-friendly, great for outdoor dining, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Has Potential
    HappyDiner
    Dined on 7/31/2014
    Service was great! The food was so close to being good. The crab dip appetizer on its own was good but when the balsamic glaze was added to the bread, it was great. The risotto was extremely overcooked but the shrimp was well seasoned. The replacement shrimp linguini was rushed so it came out fast but was bland. The steak was completely overcooked but the roasted potatoes were perfect. The dessert tasted great but was too recently defrosted that the icing was falling off the cake and was chewy. With local bakers in Fairbanks, I'd love to see them sell fresh desserts when available. It's clear that the food here is probably really good; this was just an off night for them, so we'll try it again.
    Special Features:
    good for groups, great for outdoor dining
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Pump House Declining
    OpenTable Diner Since 2012
    Dined on 7/21/2014
    Pump House though always rather pricey has long been our favorite restaurants as the food and service were excellent. However, our past few visits have been disappointing as the prices continue to rise while the quality/quantity of the food and the service have declined.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great choices and staff
    Kingdl4
    Dined on 7/20/2014
    The waitress was good at her job and very charismatic. The table was in a bad spot but the food and service made up for it, especially dessert.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Poor food, worse service!
    Cindy
    Dined on 7/19/2014
    Waiter was not knowledgable about whether chowder contained shrimp for food allergy. Waiter never picked up app plates, water not refilled, food was lukewarm and when we mentioned we were not satisfied he said okay and brought full bill.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great Food and Waitstaff
    gman
    Dined on 7/19/2014
    A very "mining town" motif. The menu looked good so we decided to try the seafood sampler (recommended by our waiter) and then share a steak. When our waiter brought out the "sampler" for 2, we looked at each other and thought, OH BOY - I think we are going to be sorry we ordered the steak. The sampler was huge. Our waiter smiled and said that he had not put in our order for the steak, knowing that we might not be able to eat it all. We enjoyed the seafood (clams, oysters, crab legs, smoked salmon, and shrimp) along with the sour dough bread until we were stuffed. No. We never did reorder the steak. Would definitely recommend the PumpHouse. Beautiful view of river and grounds as well.
    Special Features:
    kid-friendly, fit for foodies, great for outdoor dining, great for lunch, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Recommend with reservations
    OpenTable Diner Since 2011
    Dined on 7/17/2014
    Beautiful property; pretty good food, but overpriced for quality ... which generally is true throughout Alaska; service was not good ... but may have been the server.
    Special Features:
    great for brunch, kid-friendly, great for outdoor dining, romantic, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • A lovely find
    luvoceanviews
    Dined on 7/13/2014
    After hours traveling to and spending hours enjoying Fairbanks, this was a lovely find. Great food, right on the river and engaging service staff and a wide range of food offerings. We relaxed and enjoyed every minute of watching the river flow by.
    Special Features:
    scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Very Dissapointing
    DeliciosoVIP
    Dined on 7/8/2014
    The Pump House was not remarkable in any way. By 6:45 they were already out of any specials. Not that we will return to Fairbanks, but I wouldn't recommend this restaurant to anyone who might be heading that way.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • IT WAS GREAT!
    Nemo
    Dined on 7/6/2014
    We recently celebrated two occasions and our first choice for dining was The Pumphouse and its staff made sure it met our expectations with prompt, friendly service. We started with great drinks from the bar and fresh, plump, sweet raw oysters on the half shell. Our table enjoyed two of the Specialty Salads, two seafood dishes, and a chicken dish. Thank to the chef my husband and I enjoyed our favorite meal of pan-fried oysters. Dinner portions and food temperatures were ideal. Can't wait to go back!
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, late-night find, scenic view, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • great food terrible service
    OpenTable Diner Since 2011
    Dined on 7/5/2014
    Food was creative and very tasty, when we eventually received it. Waiter gave our food to someone else. Appetiser and salad brought out after main dish.
    Special Features:
    fit for foodies, great for outdoor dining, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • A pleasant surprise
    LoveToEat
    Dined on 7/4/2014
    While the prices seem a little high - the quality of the food definitely made it worth while. The salmon was great, but two in our party got the rib eye steak and now I want to go back and experience that myself
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great birthday surprise.
    OpenTable Diner Since 2014
    Dined on 7/3/2014
    Very good food. Great service. My wife was very pleased, as was i.
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, late-night find, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Birthday Dinner Lackluster
    SourDoughSav
    Dined on 6/29/2014
    Dissatisfied with reservation process-- attended for special birthday occasion, arriving early to reservation but was unable to sit at outside patio despite obvious availability. Hostess was short with us and offered little accommodation. I know they are a busy place but our special occasion was dampened by the lack of customer attentiveness. Waitress was good and attentive despite being very busy. Noisy clatter of dishware directly behind our table. Overall, we won't be going back for our special occasions but maybe for drinks at the bar instead.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fairbanks Must!
    Cooly
    Dined on 6/24/2014
    A great Alaska/gold rush-era themed restaurant right on the Chena River with inside and outside seating options. The interior has a fascinating and eclectic decorative style that starts the moment you enter the restaurant. While it is one of the more expensive places to eat in Fairbanks, you are definitely getting what you pay for in quality and ambiance. Took out seven fairly picky adults on a special occasion and everyone had an amazing time. All of the food was very flavorful and creatively prepared with nothing that disappointed. A great place for one of those full-spectrum dinners where you leave full, but can't wait to come back and see new details and try different dishes.
    Special Features:
    fit for foodies, romantic, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Service
    Disappointed
    Dined on 6/22/2014
    The service was not what I expected. Everyone seemed stressed and were yelling orders, which made our party feel awkward. We also were not offered drinks or given an explanation on how the brunch worked. The food was good and it was a beautiful day to eat outside, that's the only reason I would recommend brunch here.
    Special Features:
    great for outdoor dining, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Relaxed
    NCtraveler
    Dined on 6/12/2014
    The Pump House was recommended by a local. We were not disappointed! Staff met every need and had time to chat if you were so inclined. The decor is comfortable and recalls the history of Fairbanks. Seated by a window in the back we watched countless patrons wander down the river walk. The grounds were well kept with parts of the old pump equipment on display. Did I mention the food was terrific! We fell in love with reindeer tenderloin cooked a perfect med. rare!
    Special Features:
    good for groups, great for outdoor dining, special occasion, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • One of the worst dining experiences
    EyesontheBall
    Dined on 6/6/2014
    In the past we have had some of the best service and food at the Pump House, unfortunately this fell far short. It appears you have taken your eyes off the ball. Service: 1) wait-staffer seemed ambivalent to us. 2) we waited far too long for drink refills, or our wait-staffer to appear at all. Food: 1) ribeye steak was cooked ok but alder smoking could not be detected and it was pretty bland. 2) the potatoes could barely be identified as such and again pretty flavorless. 3) vegetables were severely over cooked, unappealing, and did not taste good. As longtime local residents we expect better from our dining establishments. Please return to your previous outstanding service and good, fairly priced food.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • It was OK
    OpenTable Diner Since 2012
    Dined on 5/29/2014
    The price was a little high for the quality and amount of food you get. Nothing to write home about. The service was pretty rough. I don't think I have any interest in going back.
    Special Features:
    great for outdoor dining, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great experience
    date
    Dined on 5/26/2014
    The food was great and the history of the restaurant is such a special part of the experience. Loved it!
    Special Features:
    good for groups, great for outdoor dining, special occasion, scenic view, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Sunday Brunch
    Maggie1999
    Dined on 5/25/2014
    Although the choices were varied, items from the warming units were not hot.Luke warm eggs Benedict is not too appetizing. I have gone to the brunch here throughout the winter and somehow it felt as if it needed to be changed up a bit, a little too predictable. I must say though that compared to earlier in the year, our server was extremely gracious and saw to it that we had all the beverage, water, coffee, or juice we could possible want. We were not rushed and that was very nice.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 28 ratings-only reviews submitted since May 21, 2014
    • Overall Rating4.3
    • Food4.2
    • Ambiance4.3
    • Service4.1
    • Noise LevelModerate
  • The following 140 reviews are from the The Pump House reviews archive.
  • good food, location
    Tabascoman
    Dined on 5/16/2014
    The food was very good and the service was excellent. Right on the Chena River so was very scenic. Drinks were good but a little over priced.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Perfect for celebrations
    OpenTable Diner Since 2014
    Dined on 5/11/2014
    We had a wonderful celebration of our daughter's college graduation and mother's day. Our server was amazing and the food was beyond perfect for all of us. Three years ago we had our daughter's wedding and reception at the pump house. The price, atmosphere and the service for the wedding was better than we could have ever imagined. Thank you Chena Pump House!
    Special Features:
    great for brunch, kid-friendly, good for groups, great for outdoor dining, romantic, special occasion, great for lunch, scenic view, neighborhood gem, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Alaska Fridge Full Review
    AlaskaFridgeFull
    Dined on 5/3/2014
    My dinner last Saturday night at The Pump House in Fairbanks, AK was VERY good! I chose the house mixed green side salad and the Elk Meatloaf entrée. BOTH were very good. The pickled beets on the side salad were delicious with the yummy blue cheese dressing option and the Elk Meatloaf with Mashed Potatoes was a great example of an Alaskan comfort food taken to a higher dining level. Add this great food to the authentic northern atmosphere and quick & friendly service and The Pump House is a winner in my book! I WILL be returning for dinner sometime soon.
    Special Features:
    Fit For Foodies, special occasion, Scenic View
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Enjoyed the food, service and view
    OkearnVIP
    Dined on 5/3/2014
    Very good seafood and drinks. Ask for a table in the outside river view room.
    Special Features:
    great for brunch, fit for foodies, good for groups, great for outdoor dining, special occasion, scenic view, neighborhood gem, vibrant bar scene, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Sunday Brunch
    Robb
    Dined on 4/27/2014
    This is the best place to go for Sunday Brunch! The variety of food for the buffet is wonderful and it all tastes terrific!! When visitors come to town, we always take them to Pump House for Sunday Brunch!! Everyone loves it and there is something there that appeals to all.
    Special Features:
    Great for Brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • New chef
    Gabe
    Dined on 4/24/2014
    Wow, new chef is excellent. Bill, buy this guy a house to keep him in Fairbanks.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.