The Pineapple Room by Alan Wong
The Pineapple Room by Alan Wong

The Pineapple Room by Alan Wong

  • Dining Style: Casual Dining
  • Website: http://www.alanwongs.com/
  • Phone: 8089456573
  • Hours of Operation:
    Breakfast: Saturday: 8:00am - 10:30am, Sunday: 9:00am - 10:30am; Lunch: Monday - Friday: 11:00am - 4:00pm, Saturday: 11:30am - 4:00pm, Sunday: 11:30am - 3:00pm; Dinner: Monday - Saturday: 4:00pm - 8:30pm
  • Payment Options: AMEX,Diners Club,Discover,JCB,MasterCard,Visa
  • Cuisine: Hawaii Regional Cuisine, Contemporary American, Hawaiian
  • Executive Chef: Michael Leslie
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Farm to Table, Full Bar, Non-Smoking Area, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, Wheelchair Access
  • Private Party Facilities: Restaurant exclusively available for Private Parties and Corporate Events. Please direct inquiries to pineapple@alanwongs.com
  • Private Party Contact: Barbara E. Stange 8089455529
  • Special Events: Special Brunch on Mother and Father's Day each year

Getting there

  • Cross Street: Atkinson
  • Parking: Public Lot
A word from The Pineapple Room by Alan Wong
This popular off-shoot of local chef Alan Wong is a favorite place for a relaxing dinner, lunch or weekend get-together with friends, where you'll find Hawaii favorites prepared with the freshest island ingredients and flavors influenced by the local style we all grew up with.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerGreat for Lunch
The Pineapple Room by Alan Wong reviews from OpenTable diners
130 reviews since May 23, 2014
Overall Rating4
  • Food4.1
    Service4.1
  • Ambiance3.6
    Noise LevelModerate
88% of reviewers would recommend this restaurant to a friend.
great for lunch (72)fit for foodies (51)great for brunch (42)special occasion (34)good for groups (33)neighborhood gem (21)kid-friendly (13)romantic (6)notable wine list (4)hot spot (4)late-night find (1)vibrant bar scene (1)Show More
  • My first time won't be my last
    Islandhoneyboy
    Dined on 9/14/2014
    This was my first visit to the Pineapple Room and I look back and wonder why I took so long. The atmosphere was casual yet refined. The staff was friendly and professional. The food was great !
    Special Features:
    good for groups, great for brunch, great for lunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Overall
    KonaDiner
    Dined on 9/12/2014
    This was our first visit to the Pineapple Room and we definitely plan to return. We found the food to be tasty, the service very nice, and the presentations to be very appealing. Particularly enjoyed the Brushetta with the various sauces. Also appreciated that our waiter listened carefully about our preparation choices and then delivered exactly what we ordered. How nice!
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • lunch funspot
    MyAloha
    Dined on 9/11/2014
    excellent food and excellent service, nice ambiance for lunch with friends :)
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food surpassed service!
    ChloeVIP
    Dined on 9/10/2014
    I am a frequent 25+ visitor to Pineapple Room and while the food remains excellent, the service was really disappointing. The restaurant has decided to eliminate tablecloths/placemats for dinner service (why?). The varnished tables are slippery and we had a glass of ice water fall over and spill. The table next to us had the same thing happen. The waitstaff were slow to help clean up even though they stated they noticed it happen. We asked several times for clean napkins since ours had been used to clean the spill. Between servings the prior used dishes were not cleaned away before next dishes were presented. I hope this was an anomaly and doesn't represent a new standard of service. A little reluctant to bring guests here in the future.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Just Run-of-the-mill
    notthebest
    Dined on 9/1/2014
    We have eaten here before, and found nothing to truly write home about. However, the reason why there was a return visit as someone gifted a certificate, so there was no other choice but to eat there [G]
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Alan Wong
    trufleVIP
    Dined on 9/1/2014
    I have known Alan Wong for several years and had so looked forward to eating at the Pineapple Room. Hate to say this but we were pretty disappointed. The lotus root chips served with my dry and cool pork hash burger were very stale and hard and my friends over easy egg was anything but. They were very busy so no one came by to check on us. I have eaten a lot of food over the years from Alan and I think he has lost touch with this venue
    Special Features:
    great for brunch, great for lunch, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • LTANI
    Dined on 8/30/2014
    Great food and service. I will definitely recommend The Pineapple Room to others.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • delicious food
    cheech
    Dined on 8/29/2014
    the food is great and service is great. always satisfied.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Decent place
    808FoodieVIP
    Dined on 8/27/2014
    It's a good upscale place for lunch or dinner. Nothing too formal. Food was great.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Bad table, service, ribeye, rice.
    BadAnniversaryDinner
    Dined on 8/23/2014
    Reservations 7p, arrived 6:30p (lots of empty tables), told to come back at 7p. Watched 5-6 groups of walk-ins go in. At 7p, crowded. Got table on other side of waiting area (no privacy, better tables were available). Service slow (drink 7:20p, bread 7:25p, drink refill & salad 7:50p, entree 8p). Noticed lots of trays of food being deliverd to the Special Events Room. Ribeye $49 only butter taste, not sherry wine, lots of cartilage around the edge, needed to wait for server to ask for salt shaker. Brown rice (dry and bowl contained some hard dry crunchy non-edible grains that stuck to my teeth). Frustrated so did not stay for coffee or dessert. Good: Asian salad, white rice, butterfish, gobo, tsukemono sushi, bread with garlic spread.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Consistently good!
    liv2eat
    Dined on 8/23/2014
    Nice setting, good food and good service. Noisy because we were seated next to a big group celebrating something. My daughter's birthday was made very special with a dessert which had her name written in chocolate and a personalized menu.
    Special Features:
    great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • New menu item
    mitmaVIP
    Dined on 8/23/2014
    Upside down Pineapple Pancake. Impressive and pretty good. Good plain but liked it with syrup.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great place to eat when you shop
    Menehune
    Dined on 8/20/2014
    The restaurant is really geared towards those who are shopping and in need of good food and a place to rest. We went for an early dinner so it wasn't crowded which was really nice. The wait staff was excellent and friendly. The food that we ordered was very good, but I thought the menu was a bit limited. Although I managed to find something to try and I liked it, I think having a few more choices would have been better.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Not too impressed.
    sunshinek79
    Dined on 8/19/2014
    Went for lunch. Limited menu choices. I had a soup ( kailua pork onion soup) and Calimari salad. And my friend had a sandwitch. The restaurant was pretty busy.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointing
    SteveVIP
    Dined on 8/18/2014
    It was a very disappointing experience. We wanted to take advantage of the early bird special that was advertised on the website only to find out is was discontinued even though it continues to be on their website. Even after bringing the matter to the staff, management did nothing to accommodate their error. In retrospect we should have just walked out. A lesson learned.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • localdinerVIP
    Dined on 8/14/2014
    i've been there numerous times for lunch but was disappointed this time. side of green salad, which there is an extra charge for, came without dressing. after lunch coffee drink was not good - watery, not well mixed, missing whipped cream. waiter assumed we weren't having dessert - we had to say we wanted to order and needed dessert menu. then he brought one menu for our party of three diners.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • OpenTable Diner Since 2006
    Dined on 8/11/2014
    The beef stroganoff was horrible. I couldn't identify whether it was too salty or just had a salty flavor. At first, the server brought me an incorrect entree as well.
    Special Features:
    good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • slow
    Dickie
    Dined on 8/1/2014
    Food is always good there but service was extremely slow.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • So many choices! All terrific!
    Mom32
    Dined on 7/27/2014
    Located in Ala Moana's Macy's on the 3rd floor, it's a great place to eat either before or after a day at the mall. You have to go at least twice, or have several friends with you, so you can get a taste of everything because they look so good on the menu (and tastes even better). Making reservations is a must, and OpenTable makes it quick and painless to gauge the time from your last purchase in the mall to navigating around Macy's shoppers on your way to a delicious meal and innovative drinks (alcoholic and not).
    Special Features:
    fit for foodies, good for groups, great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • very enjoyable due to staff
    mitmaVIP
    Dined on 7/26/2014
    Our waiter, Matthew and Josh were wonderful! They had a fun & joking rapport with one another. We also jumped in with the jokes and laughter. Eggs benedict with kalua pig has was delicious but egg yolk medium well, poached egg should've been more liquid to blend with flavors. Appears the mahi tempura sandwich portion was significantly smaller, the dipping sauce different from before, darkerand heavier in flavor, and again, namasu just didn't compliment sandwich. Awkward. A pickle would've been better.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Fantastic food
    PMMJ
    Dined on 7/18/2014
    You have to try the tasting menu-- a 5 course meal that can be paired with wine. Affordable & delicious.
    Special Features:
    kid-friendly, fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • DELICIOUS RESTAURANT at MACY'S
    NancyEFVIP
    Dined on 7/17/2014
    Our first treat was tasty bread & butter, with two lovely wine carafes to go with our main courses - wish more restaurants offered thess! While waiting we nibbled on the stir-fried soybeans (chilis, garlic & sesame oil). Lovely, light, flavorful - and not too spicy. My husband enjoyed the Furikake Crusted New Zealand All Natural Ora King Salmon on risotto (without green tea, at his request), while I enjoyed the Soy Braised Short Rib & Kaua'i Prawns. The ribs were full of fall-apart, tasty goodness. The accompanying shrimp and vegetables added lovely side flavors to the meal. The Kula Strawberry Tiramisu was a delicious, shared finish to a lovely meal. Plus, as seniors, we went to-and-from our hotel on The Bus - cheap and reliable.
    Special Features:
    great for brunch, fit for foodies, great for lunch, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Disappointed
    MelelinaVIP
    Dined on 7/13/2014
    My family used to go to the Pineapple Room frequently, but service was not very good so we stopped going. The good news is the service was great, But so many other issues. We sat down and started to look at the menu. The waiter came up and said there were 3 items they were out of. Hash brown potatoes, corned beef hash and bananas foster pancakes! Now they do not have a huge menu so missing 2 entrees and a side dish is pretty bad. The restaurant is only open for breakfast on Saturday and Sunday and this was 15 minutes into their Sunday breakfast. This means they were out when they finished serving breakfast on Saturday. Couldn't they have run to the grocery store? Inexcusable! All food was good with exception of Portuguese sausage.
    • Food
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    • Service
    • Noise LevelQuiet
  • Slow food service
    HnlDinerVIP
    Dined on 7/11/2014
    It was almost an hour before our entree arrived. While they acknowledged the delay it was still very slow service and therefore low rating.
    Special Features:
    great for brunch, fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Reservations please
    tommy
    Dined on 7/11/2014
    Make sure you have reservations because there were many people waiting outside (as walk-up customers). Overall, the Pineapple Room has always serve high quality foods. Of course for a high-end lunch establishment, a higher than normal price tag is expected. Service was faster than normal so I was pleasantly surprised by the service. I had an excellent clam chowder and caesar salad with kalua pig lunch with did not disappoint.
    Special Features:
    fit for foodies, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Excellent Food, & Lunch Location
    WriteFood
    Dined on 7/4/2014
    Lunch at The Pineapple Room was a most enjoyable conclusion to a hunger inducing morning's shopping. The location in Macy's at the Ala Moana shopping centre was both convenient and a welcome respite from the crowds. My Chinese style steamed Onanga with the Honda family tofu was delicious, and the tapioca, coconut and fruit dessert was outstanding. Excellent service and guidance from our waiter. Booked on open table the night before - no waiting for a table. Recommended.
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Delicious food
    mikeyboy
    Dined on 7/3/2014
    The food was delicious but the portion was on the small side. The atmosphere and service was great and our waiter ensured we were enjoying the food and kept our water glasses full.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Pineapple room at Macy's
    OpenTable Diner Since 2011
    Dined on 6/30/2014
    My girlfriend from Maui came in for the day so I thought it would be a treat to go to the Pineapple room at Macy's for an early dinner before she caught the plane back to Maui. My salmon risotto entree was as superb as I remembered it however my friend's miso butterfish entree was waaayyyy too salty. The fish, the Japanese veggies, the seasoned musubis all had the same saltiness. The dish begged for plain white rise to "kill" some of the saltiness. The veggie option needs to be changed too for the same reason. For me, it was inedible because of the salt. We had a strawberry tiramisu for dessert, which was different.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Girlfriend lunch
    Deal4Meal
    Dined on 6/28/2014
    It was so easy booking through Open Table--it took the stress off from looking up the restaurant, dialing, inquiring, waiting, etc. I've told my other friends how easy it is to make reservations. The Pineapple Room surprised us with a birthday dessert since we were celebrating 2 birthdays. We had a late lunch and lingered a while, eating and talking while time just flew. The staff did not rush us at all. The food was delicious and portions were huge.
    Special Features:
    good for groups, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • does not disappoint
    3whoeat
    Dined on 6/25/2014
    Pineapple Room is centrally located and convenient to get to. Additionally, food is always good and desserts wonderful. Service was good.
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Charming and Delicious
    Jamie
    Dined on 6/24/2014
    I came to Hawaii by myself on this trip, and I found out about the Pineapple Room in an online listing of places worth eating that were also suitable for solo travelers. I chose the "early bird" selection and optional wine pairing, and both the food and the wine that accompanied each of the three courses were excellent. The Pineapple Room is inside Macy's at Ala Moana Center, something that is rarely seen in the U.S. these days but quite common in countries I have visited in Asia. There is no view from the windows, but the ambience of the restaurant is very nice, suitable for romantic dinners but also welcoming to families. I highly recommend the Pineapple Room; it is not to be missed.
    Special Features:
    kid-friendly, fit for foodies, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • The food is always good
    Margie
    Dined on 6/24/2014
    I tried the mahi French dip this time and it was excellent. My guest tried the Kalua club and thoroughly enjoyed it. That looked like a hearty lunch with the Caesar on the side.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • business lunch
    meetingsgalore
    Dined on 6/24/2014
    GREAT for business lunches. Tasty food, privacy, servers do not "rush" you through lunch.
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Service and food
    aieagrandma
    Dined on 6/19/2014
    The service was very pleasant from the time my party and I arrived. The server was very attentive and always checked on us throughout the meal. The food was excellent even though pricey it was worth it.
    Special Features:
    great for brunch, fit for foodies, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great place!
    chassteats
    Dined on 6/17/2014
    I have been to Pineapple Room many times before, so this time I decided to bring my father here for a Father's Day lunch. He has never been before and I am happy that he really enjoyed it. Li Anne was our server and very attentive. She was very friendly and offered great recommendations for the menu. I really enjoyed the Guri Guri drink she also recommended for me! Delicious! Thank you for the great service and of course delicious food. Always consistent, which is what I appreciate most. I know that what I order will always be yummy!
    Special Features:
    great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • SushiGirl324
    Dined on 6/16/2014
    Ribeye on a sizzling platter is out of this world. Chinese style Onaga w/ Cilantro is awesome.
    Special Features:
    great for brunch, kid-friendly, good for groups, special occasion, great for lunch, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Father's Day Lunch
    wade03heat
    Dined on 6/15/2014
    The food and service was great! It was buffet style. We loved it!
    Special Features:
    great for brunch, kid-friendly, fit for foodies, good for groups, special occasion, great for lunch, hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • SIGDinnerVIP
    Dined on 6/14/2014
    The food and service at Alan Wong's Pineapple Room were both excellent. The menu was varied and represented a modern take on Hawaiian cuisine. The service was courteous without being overbearing. This is a great way to sample the cuisine of Alan Wong without the difficulty of trying to get into his main restaurant.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Unexpected find
    EastBayDiner
    Dined on 6/14/2014
    My family and I were on vacation and doing some shopping at the Ala Moana Mall when we decided to have dinner there. We stumbled upon The Pineapple Room by chance while looking up places on our phone. We'd heard about celebrity chef Alan Wong, and were excited to try his food. The food was okay, but I'd consider it over-priced given the location in a busy Macy's where you have views of shoppers coming and going.
    Special Features:
    kid-friendly
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Service did not meet expectations
    DTLee
    Dined on 6/12/2014
    Went online at 11:45am to make luncheon reservations for 12:30pm since 12 noon was not available. Upon arrival at 12:20pm, we checked in with the reception desk where we were told we would have to wait 15-20 minutes. We were fine with the wait although we saw many open tables and even the counter by the kitchen was available. While waiting, another couple approached the reception area who did not have reservations and were told their wait was the same. Went back to the reception desk to confirm the wait and was told "reservations made online 30 minutes prior to the reservation time was not guaranteed." Surprisingly within 5 minutes we were seated. Why even make the reservation when the wait is the same as a walk in?
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic