The Pembroke Room - The Lowell New York
The Pembroke Room - The Lowell New York

The Pembroke Room - The Lowell New York

  • Dining Style: Fine Dining
  • Website: http://www.lowellhotel.com/restaurants.php
  • Phone: 2126056825x
  • Hours of Operation:
    Breakfast: Monday - Friday: 7:00am - 10:00am, Saturday - Sunday: 7:00am - 11:30am; Afternoon Tea: Daily: 3:00pm - 6:00pm; Brunch: Saturday - Sunday: 11:30am - 2:30pm
  • Payment Options: AMEX,MasterCard,Visa
  • Cuisine: Afternoon Tea, Contemporary American
  • Executive Chef: Michael Fred
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Full Bar, Gluten-free Menu, High Tea, Non-Smoking Area, Non-Smoking Restaurant, Private Room, Smoking Area, Weekend Brunch

Getting there

  • Cross Street: Between Madison and Park Avenues
  • Public Transit: F train to Lexington Avenue-63rd Street and N, R & W trains to 5th Avenue.
  • Parking: Public Lot
  • Parking Details: We offer valet parking through the public parking garage located on the intersection of 63rd Street and 3rd Avenue.
A word from The Pembroke Room - The Lowell New York
Gracious warmth and style envelopes The Pembroke Room at The Lowell. Nestled in a serene setting on the second floor, The Pembroke Room is one of New York City's best kept secrets and is favored by those that meet for power breakfast, as well as weekend brunch, afternoon tea and cocktails.

Afternoon tea in The Lowell has become a New York social ritual. Guests can indulge themselves with traditional scones and Devonshire cream, finger sandwiches, fresh berries and cream, pastries and petit fours, and more than 20 select teas from around the world. Hors d'oeuvres and spirits are also available.
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The Pembroke Room - The Lowell New York reviews from OpenTable diners
23 reviews since May 3, 2014
Overall Rating4.4
  • Food4.1
    Service4.4
  • Ambiance4.6
    Noise LevelQuiet
91% of reviewers would recommend this restaurant to a friend.
special occasion (17)romantic (12)great for brunch (4)great for lunch (4)fit for foodies (4)neighborhood gem (3)good for groups (2)kid-friendly (1)scenic view (1)notable wine list (1)Show More
  • latelunchVIP
    Dined on 8/24/2014
    From start to finish everything was superb. The menu was to everyone's liking. Beautiful room and wonderful staffing was a pleasure in itself. Cocktails were mixed perfectly. The wine list was full of gems. The Cakebread Vinyard Chardonnay was full bodied and not over oaked. The Cabernet Franc Merlot blend was perfect with our steak and pasta main courses. Desserts and cappuccinos hit the spot. Would love to return
    Special Features:
    fit for foodies, romantic, special occasion, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Pleasant afternoon tea
    GinaVIP
    Dined on 8/16/2014
    There were quite a few different kinds of each tea offered on the menu, although the waiter could not describe some of the teas to me- so the attendant brought over the tin so I can smell them; they were accommodating when I wanted to try a different tea. The pastries were tasty, although the scones were a bit hard. I ordered vegetarian sandwiches and they were able to also accommodate me. Overall, it is a quiet room to relax with good tea and food on fine china!
    Special Features:
    special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • afternoon tea
    KaramelVIP
    Dined on 8/14/2014
    perfect afternoon tea! the atmosphere was elegant,yet cozy and the tea and accompaniments were outstanding.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • awesome high tea!
    klr136VIP
    Dined on 8/7/2014
    The food was excellent, but the service was above and beyond! They also have a gluten free high tea that may be pre-ordered. I will return! !!!
    Special Features:
    romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Being a lady
    helenenyc
    Dined on 8/5/2014
    I took two friends here for High Tea for their birthdays and it was spectacular. The place is gorgeous and the service was outstanding. We were treated like ladies, and that is very rare these days. I recommend it to everyone who wants a special experience in mid-town Manhattan.
    Special Features:
    good for groups, romantic, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Afternoon Tea
    OpenTable Diner Since 2011
    Dined on 8/5/2014
    My daughter and I visited on Tuesday, 8/5/14. The room was beautiful-quiet and peaceful! The tea was good. Service good but the sandwiches were stale; sweets were from a deli and were rather stale, also. It was not worth the price and I won't return. Brenda, Tampa, Florida
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • went for afternoon tea!
    SuzicakesVIP
    Dined on 7/26/2014
    Lovely room, lovely service, beautifully set table - very elegant. The food was very good with the exception of the scones, which are the usually the highlight for me!
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • High Tea
    DonaldVIP
    Dined on 7/17/2014
    In addition to the wonderful gluten free high tea option the service and ambiance in this venue was second to none. It is a wonderful experience. This was our second visit
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent!
    CarlyVIP
    Dined on 7/11/2014
    A very cozy and intimate experience. I felt like I was having high tea in someone's drawing room. Impeccable service. It's a great little hidden spot.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Beautiful, traditional tea
    j000azm
    Dined on 7/9/2014
    I selected The Lowell for a traditional tea based on a review of the best locations for tea in New York City. It definitely lived up to the hype. The location was quiet and beautiful, and the food and service impeccable.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Modern day Downton Abbey
    OpenTable Diner Since 2012VIP
    Dined on 7/5/2014
    One of the few places to get no holds bar high tea with all the trimmings. Polished silver, white glove service and a gorgeous gem of a dining room. My friend and I were happy to add a little life for high tea to the Pembroke Room which was otherwise occupied by a grandmother and an overly precocious grade schooler in his prep-school jacket. LOl. This place is an absolute gem! Almost private dining from another era. Rarefied and special and just begging to be shooken up a bit with more of the younger set. Ideal bridal shower or baby shower location.
    Special Features:
    good for groups, great for brunch, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Best tea service in New York?
    OpenTable Diner Since 2005VIP
    Dined on 6/19/2014
    There may be other great afternoon tea services in NYC, but there can't be a better tea waiter. So knowledgeable, so helpful, so efficient. The total experience is excellent, but the scones should be worthy of the accompaniments. The sandwiches are superb, while the sweets are good if not great (loved the mineature cannelés though). A pricey but delightful indulgence.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Great for special occasions
    chatterboxVIP
    Dined on 5/24/2014
    Unique experience perfect for romantic occasions and celebrations like birthdays and anniversaries. This place takes you to a different era, we were impressed by the sandwiches, desserts and of course the tea itself. It's very quiet and cozy, and you will definitely make an impression on your date by taking them to this tea room for an authentic high tea experience. Location is great as well close to Central Park. We liked the look of this place better than Plaza Hotel High Tea - it felt more authentic, less touristy and the service was great too.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Good but
    potatojinny
    Dined on 5/18/2014
    Not worth the price. Much Much smaller, dark and stuffy than it appears in the pic. Good food, service, no noise and great location (very close to metropolitan museum) but that's it- nothing too special, not worth the money. I don't think I will go back.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Mother's Day dinner
    OpenTable Diner Since 2009
    Dined on 5/11/2014
    Very elegent surroundings and excellent food, the menu is limited but fine for picky eaters. The portions were just right, not huge and overwhelming and not the all two common "giant plate" with tiny food. The service was truly exceptional.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lovely Experience
    NinathelawyerVIP
    Dined on 5/10/2014
    This restaurant only has a pre-theater limited menu ($54) but all was good. The chef clearly cooked to order and the service was impeccable. The room is beautiful. This is better known as a tea and brunch spot.
    Special Features:
    great for brunch, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ratings-Only Reviews
    Based on 7 ratings-only reviews submitted since May 3, 2014
    • Overall Rating4.4
    • Food4
    • Ambiance4.4
    • Service4.1
    • Noise LevelQuiet
  • The following 137 reviews are from the The Pembroke Room - The Lowell New York reviews archive.
  • bunny7
    Dined on 4/26/2014
    Enjoyed it immensely, food delicious, service excellent
    Special Features:
    Great for Brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Stunning!
    samfreda4
    Dined on 4/25/2014
    The personal service and care given to every customer was beyond belief ! The food was wonderful and one of the girls with our group had a 70th birthday and was given a beautiful box of Burdicks chocolates. This was a complete surprise to me and to my guest.
    Special Features:
    Great for Brunch, Good for Groups, special occasion, Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Old fashioned elegance
    eatcwVIP
    Dined on 4/25/2014
    And old fashioned perfect service I love this place and that it is quiet and tucked out of the way but a real treasure
    Special Features:
    Neighborhood Gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Best high tea in New York
    MNYC
    Dined on 4/19/2014
    A hidden gem, the Pembroke Room never disappoints a nice, leisurely visit for high tea. Unlike tea at the Plaza, it is never touristy or loud, which is a big plus in the city. It is rather quaint in size compared to grand hotels, but showcases exquisite classical decor from the lobby all the way up to the tea room. Servers are excellent, and customers are usually very respectful of the space (quiet noise level).
    Special Features:
    great for brunch, fit for foodies, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Tea for two
    BaylaVIP
    Dined on 4/1/2014
    Went for Tea time--4 pm. It was absolutely charming and was perfect for a special occasion
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A beautiful dining space,
    AndyVIP
    Dined on 3/29/2014
    A beautiful dining space, quiet, with attentive service. Food passable but not outstanding at brunch. Watch out for the price of the OJ. But if you want to be able to converse with friends in a calm, attractive environment, this is an excellent choice.
    Special Features:
    great for brunch, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Afternoon tea nirvana
    OpenTable Diner Since 2005VIP
    Dined on 3/14/2014
    One of the best tea services in town and definitely the best tea server, a knowledgable, attentive professional named Steve.
    Special Features:
    fit for foodies, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Afternoon Tea
    Linda
    Dined on 2/28/2014
    Three friends celebrate our birthdays at Afternoon Tea, and the Lowell has become our favorite place for this event. Although the selection of teas is not as extensive as other places, the four familiar varieties will suit anyone's taste. An excellent array of tea sandwiches, followed by fresh warm scones (plain, cranberry, and blueberry), left us with barely enough appetite to sample each of the sweet pastries offered. Service is attentive and friendly, but not hovering; we enjoyed a leisurely afternoon of tea and conversation in the comfortable, elegantly furnished dining room at the Lowell.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Best High Tea in Town
    Linda
    Dined on 2/20/2014
    Best spot on the East side for High Tea. Price is good, great variety of sandwiches and pastries. The scones are warm when served. Lots of teas to choose from. With Sinatra playing in the background how can you go wrong
    Special Features:
    great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Empty, but still very slow service
    TXdiner
    Dined on 2/13/2014
    I found restaurant on a T&L list of great places for afternoon tea. We had a reservation, which was totally unnecessary as only one other table was occupied. Maybe part of the staffing issues were due to the horrible winter storm, but still we ended up in a nearly empty room with no server in sight for the majority of our meal. The saving grace were the teas and food. I would return again just for the loster and mango tea sandwiches but be prepared for long gaps in the service.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful Surpise
    OpenTable Diner Since 2009
    Dined on 2/2/2014
    The Pembroke Room was a delightful surprise. We felt as it we'd stepped back in time to the elegance of the 1920's. Charming room, very personable. Quiet, no outside noise. Food excellent, service excellent. Plan to go return.
    Special Features:
    neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Fantastic Birthday Tea!
    BeccaC91
    Dined on 1/26/2014
    I visited the Pembroke Room with my girlfriends to celebrate my birthday. We are all British and were looking for a classic British tea in New York City which was affordable. Located inside a beautiful hotel, the tea room was lovely. The nice thing about it is that because they don't overbook the room, we dined for nearly 4 hours! The sandwiches were very flavorsome and the cakes plentiful and tea/coffee was unlimited throughout the meal. There were good breaks between the sandwiches, pastries/cakes and scones and overall the venue had a pleasant ambiance. If you're looking for something with a little grandeur but also a small, private atmosphere, I would definitely recommend The Pembroke Room.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Exactly how afternoon tea should be
    OpenTable Diner Since 2008VIP
    Dined on 1/20/2014
    The Pembroke Room is exactly how a traditional Afternoon Tea should be. The ambience was classy and peaceful. The tea sandwiches were creative and tasty. And the service was absolutely impeccable.
    Special Features:
    fit for foodies, great for brunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Perfect afternoon
    OpenTable Diner Since 2009
    Dined on 1/20/2014
    Went for afternoon tea for a birthday. Everything was really good, the place is adorable and we spent a very relaxing 3 hours nibbling tiny treats and sipping tea.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A step into the once elegant
    BusinessExec
    Dined on 1/16/2014
    A step into the once elegant New York. Lovely restaurant, with impeccable service. Really a treat for those of us that appreciate fine dining.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • English Tea Room Extraordinary
    lhasadatchiVIP
    Dined on 1/12/2014
    One of our favorite places for brunch, and afternoon tea. Absolutely lovely setting and ambiance. Had the complete English breakfast for brunch that was supurb and no request was denied. The ingrediants are top quality. It is such a relaxing experience that will take you back to another place and time.
    Special Features:
    fit for foodies, great for brunch, neighborhood gem, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent breakfast. Excellent
    JLYRHVIP
    Dined on 1/12/2014
    Excellent breakfast. Excellent wait staff. Will definitely go back!
    Special Features:
    great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Quiet & subtle, not for scenesters
    blueiguanaVIP
    Dined on 1/11/2014
    This is a great place to go for a quick meal with family, for pre-theater, for a romantic corner dinner. The staff is friendly, and one can carry on a conversation without screaming. However, not many tables.
    Special Features:
    neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Perfect High Tea
    Brig
    Dined on 1/10/2014
    Absolutely fantastic. It was my daughter's birthday and decided to take her for high tea. The ambiance and the staff made this experience memorable. The room is gorgeous and feels intimate. This is the best place for high tea in NYC.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Overall rating
    Loulou
    Dined on 12/30/2013
    It is a nice place but so narrow! They also need to clean the dining room! So dusty! Not nice for this type of hotel Plus the tea service was more expensive that their website said! Their finger sandwiches were fine, but their sweets were too sweet especially their Napoleons. Not a cream just sugar! The scones have no flavor on their own luckyly the clotted cream and orange marmalade were exquisite! I would not go back
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Lovely Afternoon Tea
    Sneakers
    Dined on 12/28/2013
    We enjoy the Pembroke room every year as a mother-daughter outing. The setting is lovely. The service superb.
    Special Features:
    neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Charming place for afternoon tea
    mmk3
    Dined on 12/28/2013
    This small, cozy room is the perfect setting for an elegant if rather pricey afternoon tea. Finger sandwiches, pastries, and petits fours and macarons are all served together on a three-tiered platter, fresh scones with Devonshire cream are passed separately. In our view the sweets were better than the savories -- some of the tiny sandwich breads/toasts seemed a bit stale. Service was gracious and efficient, and we lingered for several hours over our tea without feeling rushed in the slightest.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • dreamy
    SimbaInNYCVIP
    Dined on 12/26/2013
    I absolutely adored afternoon tea at the Pembroke Room. The staff was wonderful. I cannot wait to go back, the setting was truly unique, and of course, delicious scones, sandwiches and macarons, among other treats, were the order of the day. The Lowell is now my "go to" for afternoon tea. Time seems to stop in the Pembroke Room, and while sipping tea there, one forgets all about the busy Manhattan that is our home.
    Special Features:
    romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • High Tea in Great Style
    NYCDiner
    Dined on 12/19/2013
    This is a beautiful room and a great atmosphere for a true "high tea" experience. Well presented, good variety. Also they were quite accommodating to those who just wanted a less complete menu choice.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet