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  • Palm Restaurant - Boston

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Palm Restaurant - Boston
Palm Restaurant - Boston

Palm Restaurant - Boston Details

  • Dining Style: Casual Elegant
  • Website: http://www.thepalm.com/boston
  • Phone: (617) 867-9292
  • Hours of Operation: Lunch Served Monday - Friday, 11:30 AM - 3:00 PM

    Dinner Served Moday and Tuesday: 3:00 PM - 10:00 PM
    Wednesday -Friday: 3:00PM -11:00PM
    Saturday, 5:00 PM - 11:00 PM
    Sunday, 5:00 PM - 9:00 PM
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Steakhouse, Seafood, Italian
  • Executive Chef: Karen Mitchell
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, View, Wine
  • Special Events & Promotions: There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Getting there

  • Cross Street: High St. and Oliver St.
  • Parking: Valet
A word from Palm Restaurant - Boston
For over 87 years The Palm Restaurant has been renowned for its USDA Prime aged steaks, jumbo Nova Scotia lobsters, family recipe Italian entrées, warm smiles, outstanding service and an atmosphere like nowhere else. Located in the lobby of One International Place, The Palm"s new Boston location offers seating for more than 300 patrons, extensive private dining options and a beautiful outdoor dining deck overlooking the Greenway.Continued
Foodspotting photos
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Diner Reviews
  • "We were back to celebrate another birthday celebration. Once again Stephani gave us a warm welcome back and made the whole night special. They had Prime Rib as a special and we got two huge portions to complement our split lobster "surf and turf" it was the best prime rib in my long dining career, needless to say we had enough leftovers for a great brunch and another great leftover meal."
    Dined on 7/5/2014
  • "I have eaten at the Palm several times in the past for work related events, but saw an opportunity to bring my wife and her parents for dinner before attending a show in Boston since none of them had ever been. From the start to the end of our time there they raved about everything, service, selections, specials, wine, food, and desert. It made a night out with the in-laws and my wife a great all around time. We will be doing it again soon."
    Dined on 7/5/2014
  • "We enjoyed our dinner...it was quiet...our server was nice but forgot our cocktails.... Dinner was good."
    Dined on 6/27/2014
  • "After almost a year we decided to return to the Palm in Boston. Last year we had a terrible experience where the service was so slow and the lobsters came out raw! The manager gave us a card that was worth 2 free entrees so last Friday night we decided to venture into Boston. We sat outside and at first waited "10" minutes for a waiter to come over to us. At this moment I thought they had not improved!! Then a waitress came over and took over the entire meal and I can not say enough how the food was fantastic (baked Stuffed 3 lb lobsters) and the service from that moment on was impeccable! I would definitely go back again!!"
    Dined on 6/27/2014
  • "Brian and his team continue to provide my wife and I with the best service in Boston. The food is simply delicious, and the dining experience never disappoints. For business or pleasure, The Palm remains our favorite restaurant in Boston!"
    Dined on 6/20/2014
  • "First visit to Palm Boston proved to be great in all respects. Service / Ruth outstanding."
    Dined on 6/17/2014
  • "Celebrated our 40th wedding anniversary there. Always great food and service."
    Dined on 6/15/2014
  • "Excellent service, solid menu and bar, great atmosphere - located conveniently 30 seconds off the expressway and walking distance from south station and the waterfront. Their steaks and lobsters are terrific."
    Dined on 6/15/2014
  • "Lobster salad was very good. Not too much dressing and there was plenty of chilled lobster. My guest had the Ahi tuna salad which was equally good."
    Dined on 6/12/2014
  • "The menu options are always top quality. Service from beginning to end is flawless. Even the General Manager comes to the table during the meal to check in. Never a bad experience."
    Dined on 6/14/2014
  • "This is my second visit to the Palm and as always it was outstanding. My husband and I had the 4lb lobster dinner for two and it was amazing."
    Dined on 6/11/2014
  • "A fine lunch seated outside on the Patio, service was attentive but not intrusive, food was good (Lobster Bisque was outstanding)"
    Dined on 6/11/2014
  • "We loved the atmosphere. The food was great. We all took advantage of either the lobster or the filet/lobster special; fantastic deal. The lobster bisque was elegantly presented and delicious. You have to leave room for the "bag of donuts"; a great dessert to share and have just a bite of something sweet. The staff was friendly, accommodating and ultimate professionals. We look forward to a return visit."
    Dined on 6/7/2014
  • "The noise level was awful. Ceilings too high and tables spread out too much. Ordered lobster for 2 that we had a coupon for and it was awful. I think they split the lobsters before cooking so that they put the tails in the oven and then cooked (steamed) the claws. The claws were raw!!! To their credit, they comped our meal, but suffice it to say that with all the wonderful places to eat in Boston, we will not be going back to the Palm!"
    Dined on 6/6/2014
  • "Stephanie (our server) was very friendly & attentive. Her recommendations were really good! The food was so good - especially the lamb chops and the lobster bisque! The portions were very generous and We had leftovers for lunch the next day! A little pricey, but it was a special occasion (our wedding anniversary) and we had a gift card to soften the blow. "
    Dined on 6/6/2014
  • "I've been a fan and happy 837 Club member at the Palm for many years, and have had otherwise excellent experiences...until this visit. The food was outstanding as always, but the service was the worst I've ever experienced. Namely: 1. Ordered a small Caesar salad twice (since the first order wasn't placed?) - then it took almost 20 minutes and arrived just short of the main entree. Nothing worse than cold steak. 2. Only had one drink service 3. Never had any water refills 4. Ordered a 'medium-well' filet that came completely 'well'. It was perplexing to me, since there were few customers and only the patio open. I hope that the service will be improved in the future. "
    Dined on 6/1/2014
  • "great food love to dine there with friends great for special events"
    Dined on 6/1/2014
  • "The steak was decent but nothing special, esp. for the price which I think is the most expense in Boston. There are better steakhouses in Boston and with better value (e.g. Capital Grill, Ruth's Chris, Mooo, Grill 23). Would recommend going to any of those four over the Palm. "
    Dined on 2/14/2014
  • "expensive but very good. we were able to split the filet - portions were huge so that worked out well. Excellent service."
    Dined on 3/15/2014
  • "The restaurant was lovely, the service was perfect, but, and this is a big but, it was incredibly noisy so if you are looking for a quiet romantic dinner out, this is not the place. The bar was 4 deep with people and because of this and the openness of the restaurant, we asked to be seated far away from the bar but we still had to sit right next to each other to hear what the other person was saying. The food was served hot and it was very good but not sure if we would go back because of the noise problem. "
    Dined on 5/28/2014
  • "Five in our group, everyone loved the Food & Drink! Our server(Ruth) was Perfect! My wife & I think your Lobster was the very best we have ever had, our list includes, San Fran, Las Vegas, Portland Or & Portland Maine, Chicago, NY, KC, Tulsa, Dallas. Our dinner was on Sunday eve to avoid a big crowd. We visit Boston twice a year and plan to come back for sure!!"
    Dined on 5/25/2014
  • "The new palm is immense. Servers cover a huge area, with long walks to the kitchen and long walks to the bar. The result: They are seldom around(Though you can sometimes see them off in the distance). At the old Palm you felt catered to and pampered. At the new Palm, it seems like ages between contact with your server or anyone else. Some major reorganization is needed to manage such a large space. We loved the old Palm and have hit the new one numerous times, hoping it turns the corner. Even with the best servers, the results have been the same. We will likely stop going."
    Dined on 5/22/2014
  • "A friend and I heard about the Palm's Chicken Parmigiana and decided to make a reservation and try it for ourselves. We were not disappointed the Chicken Parmigiana was fantastic. One suggestion I can make is that you do not need to add anything to the entree other than the Chicken Parmigiana unless you want to take home a 'doggie bag'. The Chicken Parm portion is huge. One disappointment with this reservation was that for dessert I ordered a key lime pie which I thought I was going to be getting, but apparently they ran out of the key lime pie and I ended up with a lemon pie. "
    Dined on 5/21/2014
  • "We were celebrating our daughter's graduation from college and were looking for a nice place for a special dinner. We remembered seeing The Palm near our hotel. It turned out to be just perfect - food, wine, service and everything was great."
    Dined on 5/18/2014
  • "I am a fan of the Palm and this was my first visit to this location in Boston. There were so many missteps the night I was there that I was frankly shocked. Nevertheless, once the staff realized how our reservation and service had been handled, they stepped up and went above and beyond to make sure were accommodated and happy. A terrific recovery."
    Dined on 5/17/2014
  • "Admittedly it was a Saturday night and "graduation time." But the restaurant should have known this and staffed itself with competent wait staff. The first waitress didn't have a clue how to serve: screwed up the drink order, was rushed and showed it, late getting even a glass of water to the table and when she did, she spilled it all over the place. After complaining to the management our second waitress was a vast improvement. The food itself was superb. But a restaurant that charges as much as the Palm (and they charge a great deal) should be better staffed."
    Dined on 5/17/2014
  • "We love the Palm and my wife greatly enjoyed her Mothers Day. Thank you Matt!"
    Dined on 5/11/2014
  • "Hands down the best thus far. I have been twice and not disappointed at all"
    Dined on 5/11/2014
  • "This is our second time dining at the Palm. We were seated on the outdoor patio. Our waiter was Jason and he was wonderful! He was very attentive and chatted us up whenever the time allowed. I had the filet mignon and my husband has the Chilean sea bass. We would not hesitate to return to the Palm, Boston."
    Dined on 5/10/2014
  • "I was a fan of the Palm in years past but on this outing felt the value for price paid was rather poor. If your going to charge top dollar, then the experience needs to deliver. Luke warm food, at times awkward service, and "cold" bread service appeared to be an afterthought. The space is nice and the drinks well executed but overall the majority of details were just passed over. "
    Dined on 5/7/2014
  • "My party and I, including two 30 year veterans of various east coast Palm restaurants, were disappointed by several aspects of our meal. The classic bread basket with the great raisin bread was not offered or served. We were told that the signature blue cheese dressing was not available on the mixed green salad, despite having had the salad that way for decades before. The portion of hash browns was at best 1/2 of the size usually served as was the size of the chocolate cake. Although the steak was terrific the meal was diminished by the skimpiness and alterations of these other aspects of the meal. I'll give the New York location another try but will be hard pressed to return to Boston as it did not offer a true "Palm experience"."
    Dined on 5/3/2014
  • "How can a steak house overcook a Filet TWICE? How does a steak house not offer a BAKED POTATO? I have been a long time paron and 837 club member. Since re opening in Boston approx a year ago I have dined 5 times...2 out of 5 I have been dissatisfied. Two overcooked filets this last time, was the last straw. Left without asking for them to make the third time a charm."
    Dined on 5/1/2014
  • "I can always count on the quality of the host staff and wait staff to make the lunch special for my business lunches. I enjoyed the Wasabi tuna and Greg's service was exceptional."
    Dined on 4/29/2014
  • "The food was good, the service was not and it was way too noisy."
    Dined on 4/30/2014
  • "This is an expensive and impressive restaurant. The mature and experienced wait staff from the previous location are gone; the new young wait staff try hard, but they rae not up tp the past.' Steak was superb, Palm's own beer really good, salad fine. Big new room... How could it be so noisy? really questionable interior architecture.. (Visually really stunning)"
    Dined on 4/29/2014
  • "Loved the band and light jazz they had.... was in on a Sunday night prior to the work week. Staff was attentive and amazing, Elmur was in training with our waitress and gave us such a welcome it was like they welcomed us into their home, from there the drinks were adequately replenished without asking, the pacing of the meal perfect since we were relaxing and the food was unbelievable. Will definitely go back and WOW for an overall experience, had never been to this establishment prior and is well worth a visit!"
    Dined on 4/27/2014
  • "Although we made a reservation, we waited about 15 min for a table and the host did not volunteer the reason for our delay as the line of people waiting for a table grew steadily longer. There was no room at the bar to have a pre-dinner drink while waiting - nor was this suggested by the host. The menu was varied, provided good vegetarian options and food was well presented and tasty. Extensive wine too much for our taste. "
    Dined on 4/26/2014
  • "Had an 8pm reservation, did not get seated until 850 pm. The manager did offer an appetizer on the house for our wait. The service was very slow and the food was just average. Much better places to go for your the money, pricey. To top it off it was my birthday, they do nothing for a celebaration."
    Dined on 4/26/2014
  • "My family and I went to the Palm to celebrate my birthday. I had only been to the Palm in NYC, and liked the Boston location even more. The food was delicious and the portions were large. Will definitely be going back."
    Dined on 4/26/2014
  • "The food was too expensive for what was a pretty average. The service was very good but the restaurant itself is not that warm and inviting. Very few couples. Mostly after work people dressed fairly casually. Looked like a lot of tech people there"
    Dined on 4/22/2014