The Palm Court
The Palm Court

The Palm Court

  • Dining Style: Casual Elegant
  • Website: http://www.thedrakehotel.com/dining/palm-court
  • Phone: 3127872200x4619
  • Hours of Operation:
    Afternoon Tea
    Open Daily - 1:00pm to 5:00pm
    Holiday Hours Vary. For more info : www.thedrakehotel.com

    Cocktail Service
    Sunday through Thursday - 12:00pm to 9:30pm
    Friday & Saturday - 12:00pm to 1:00am
    Live Entertainment & Dancing - Friday & Saturday 9pm to 12.30
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: Afternoon Tea
  • Executive Chef: Herve Cuyeu
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Bar/Lounge, Dancing, Entertainment, Full Bar, Gluten-free Menu, High Tea, Late Night, View, Wheelchair Access, Wine, Wine Bar
  • Private Party Facilities: Planning an event? A bridal or baby shower, a birthday party... Come celebrate your special events with The Drake for Afternoon Tea at the Palm Court. This beautiful room is perfect for celebrating your most special occasions. We will be delighted to assist in coordinating your party including floral and decorating arrangements with Mangel’s Florists and providing a gift table or special seating arrangements to fit your needs. New and Exciting Bridal and Baby Shower Packages!
  • Private Party Contact: Lalla El Alaoui 3129324619x
  • Entertainment: Live Harp Music is featured during tea time Wed-Sun

    Live Music
    Come down to The Drake for a little spin in front of the gorgeous fountain. Or just relax on the big, comfy couches with a
    nice cocktail, and watch the dancers like the rest of us! Live entertainment is provided every Friday & Saturday night. Food will also be offered daily from 5.30p.m. to 9:30p.m. Sun-Thur and 5:30p.m. until 12:30p.m. Fri-Sat at the Palm Court, with a menu comprising of soups, salads, sandwiches and sweet selections.

Getting there

  • Cross Street: Michigan Avenue & Lakeshore Drive
  • Parking: Valet
  • Parking Details: Discounted valet parking is available when you dine in at the Palm Court. Valet parking is provided seven days a week with a flat rate of $14.00 for three hours. After three hours, normal rates apply.
A word from The Palm Court
Tea has been a long tradition at the Drake Hotel. The Palm Court began serving Tea during the holiday season of 1982 and dignitaries the likes of the late Princess of Wales, Princess Diana, Hilary Clinton have sipped and supped here since. In 1958, Queen Elizabeth joined us for tea at the Drake.

The uniqueness of the beauty of the room centers around a gorgeous limestone fountain with a giant urn as its center motif dating 275 years old, this French bronze by designer David Williams. Most importantly, the ambiance of this afternoon affair is greatly enhanced by the live harp music performed Wednesday through Sunday by our musicians dressed in classical evening gown attire.
Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerSpecial Occasion
The Palm Court reviews from OpenTable diners
110 reviews since May 23, 2014
Overall Rating4.6
  • Food4.3
    Service4.4
  • Ambiance4.6
    Noise LevelModerate
95% of reviewers would recommend this restaurant to a friend.
special occasion (95)romantic (41)good for groups (27)great for brunch (21)great for lunch (20)fit for foodies (18)neighborhood gem (14)kid-friendly (13)scenic view (6)notable wine list (2)hot spot (1)Show More
  • Afternoon Tea!
    RoniVIP
    Dined on 9/13/2014
    Have been to the Drake for Afternoon Tea many, many times. It never disappoints. This time I was accompanied by a very special friend who had never had this treat before. It was delightful. The service is impeccable, the scones, sandwiches and treats are carefully prepared, tasty and beautifully presented. Enjoying them along with our choice of tea, with the beautiful music provided by the harpist, made for a perfect afternoon. This is a treat for anyone! Wonderful for any afternoon but also terrific for special occasions and do NOT miss it in December when it is in its holiday glory!
    Special Features:
    great for brunch, great for lunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Afternoon Tea is always nice.
    Lora
    Dined on 9/8/2014
    Thank you Drake Palm Court for continuing the tradition of afternoon tea. It is a lovely experience. It is a wonderfully quiet and peaceful environment. The staff were positive and attentive. The room is nice. The teas offered are are okay, but not as full of a selection as I would like to see, and can be found elsewhere. The tea sweets and sandwiches presentation is stingy, especially for the price. However, they will bring more if you ask, but it does not create a feeling of abundance of selection when it is brought out. You can get a full afternoon tea at Russian Tea Time for much less, and richer and fuller stocked 3-tier tray. The food is better there, and their tea selection is the best I have seen so far in this country.
    Special Features:
    romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • mother daughter tea
    mgp1VIP
    Dined on 9/5/2014
    What a lovely way to spend an afternoon. .they have new tea sandwiches since I was last there...mini crab and roast beef on a pretzel roll yum!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Très élégant
    OpenTable Diner Since 2009
    Dined on 9/2/2014
    We had afternoon tea at the Palm Court and it was sensational. The service was impeccable and the surroundings quite elegant. We loved the food which was very imaginative and there were many different teas from which to choose. Best of all, they offered extra sandwiches and pastries at no extra cost. The price was only $40 - much lower than a comparable place in Toronto which would be about another $25 at least.
    Special Features:
    fit for foodies, great for lunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Great afternoon tea
    tealover123
    Dined on 8/28/2014
    Very pleasant decor and ambiance. Harpist played beautifully. Service was attentive throughout. The Summertide tea was good value. Would go back anytime. I was even more impressed with the ladies powder room! Old world charm.
    Special Features:
    great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Elegant afternoon tea
    Rosemary
    Dined on 8/27/2014
    To celebrate a birthday, four of us met for a classic tea in the Palm Court at the Drake. Sandwiches, cake, scones and pastries were beautifully presented with a special plate for a gluten-free guest (order 24 hours ahead) and extra sandwiches for the hungry. When our waiter noted presents, he inquired about the occasion and soon enough the harpist played "Happy Birthday" as he presented a candle-bedecked brownie to the honoree. The Drake does not disappoint!
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • LynnVIP
    Dined on 8/24/2014
    This is such a beautiful place to have tea. Everything was wonderful!
    Special Features:
    kid-friendly, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Afternoon Tea
    OpenTable Diner Since 2014
    Dined on 8/23/2014
    Beautiful spot for Afternoon Tea. Harpist was a wonderful bonus to an elegant setting. The staff can accommodate various dietary needs.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Birthday Treat
    OpenTable Diner Since 2014
    Dined on 8/22/2014
    We treated a dear friend to afternoon tea at Palm Court. The service was friendly--we never felt rushed. The harpist was playing and took requests for Happy Birthday. Our waiter was from Bosnia and very friendly. We very much enjoyed our first visit to Palm Court.
    Special Features:
    great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Amazing!
    FoodieX4VIP
    Dined on 8/13/2014
    Mother/daughter tea. Very nice experience. Beautiful venue. My daughter's vegan, they were very accomodating. The food was delicious! Generous tea service. Yum!!! Yum!!! Yum!!! Must make reservation!!!! Pricey, but worth every penny. on the flip side, we had a 4:30 reservation, we had eaten a light lunch to get ready for this, we enjoyed the tea, sandwiches, scones and pastries to the fullest, and we all skipped dinner that evening cause we were still full. So we definitely got our money's worth :)
    Special Features:
    good for groups, romantic, special occasion, great for lunch, neighborhood gem, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Tea at the Drake
    Prost
    Dined on 8/13/2014
    A great excuse to utilize one of the treasures of Chicago. Tea was enjoyable but lacking value. At $40 per head that is reserved through Open table, I thought we would get more than a cup of tea and three plates of snack sandwiches. While they are very carefully prepared, the profit margin would be extreme. If this tradition is to continue, an improvement of value is needed to entice more customers. With that being said, the service and setting was second to none. Harp playing in background, very attentive staff, and top shelf amenities.
    Special Features:
    kid-friendly, fit for foodies, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 8/8/2014
    We thoroughly enjoyed our visit to the Palm Court for High Tea. It was our family's first time, and it was a wonderful experience. My 5 year old felt like a princess! Thank you! We hope to visit again in the future.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • OpenTable Diner Since 2014
    Dined on 8/8/2014
    To truly experience afternoon tea in Chicago this is where you should come!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Flattop
    Dined on 8/3/2014
    Pricey...only for very special occasions only..if more affordable,a we a could go more often.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Girls Day Out
    MustEatFood
    Dined on 8/1/2014
    Reservations were easily available for a Friday afternoon tea. The restaurant was not very crowded and had a cozy atmosphere. We were seated quickly and our waiter was extremely attentive, taking our order quickly and providing us refills as needed. The teas and food were delicious; my girl friend and I left here very happy campers!
    Special Features:
    great for brunch, good for groups, romantic, special occasion, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Always magical
    Supermom
    Dined on 7/31/2014
    If you want to make memories and traditions with your family this is the perfect setting. I have taken my daughter to tea time at the drake since she was 5 she is now 9 and every time she has a magical experience. The setting is lovely with a beautiful fountain in the middle and to top it off a harpist that plays beautifully. It will be a tradition in my family for years to come
    Special Features:
    kid-friendly, fit for foodies, romantic, special occasion, scenic view, neighborhood gem
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • High Tea
    Kay2VIP
    Dined on 7/30/2014
    The upper lobby where Tea is served is quite lovely and if you are lucky enough for a table by the fountain even better. But only 2's were there. A wonderful selection of Teas and for a upcharge liquor is available. The harpist starts 1 hour after they open. And only enhanced the experience. A triple plate holds desserts, mini sandwiches, and tea breads with scones. 1 for each person. But if you request more, they bring it. Eventually. The price is steep, but you are going for the experience. My only complaint was the inability of anyone to remove a dirty dish and the bill had to be handed to someone directly as there was not place to put it on the small table.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • portion size too small
    madame
    Dined on 7/27/2014
    I have been to tea at the Drake many times over many years and I was surprised to see how small the portions were. The scones were much smaller than in the past and the dessert pastries did not include any real pastries, sweets but not traditional pastries. The clotted cream and preserves and butter were great as always. The sandwiches were just okay and lacked the visual appeal of the traditional style of tea sandwiches. Perhaps my disappointment comes, in part, from the Drake's efforts to "update" afternoon tea and my desire for it to stay the same! I never thought twice about the $40 in the past but this time, i couldn't help thinking that it was a bit expensive.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nice afternoon tea
    carlid
    Dined on 7/27/2014
    Nothing spectacular but a solid afternoon tea. Ambience is nice with the room, the service and the harp, but beware that you only have an hour and a half before they shuffle you out.
    Special Features:
    great for brunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Impress a woman of any Age
    Marty
    Dined on 7/25/2014
    Tea at the Palm Court at the Drake Hotel in Chicago is an institution. The harpist strums as the Fountain plays. Seasoned waiters bring tasty treats from a prix fix menue and all one needs to worry about ordering is which kind of tea one prefers. It would be the perfect end to a day of museum visits--or shopping, since it is at the end of Michigan Avenue's chic shopping district. Between the arrangement of the tables and the lovely rich upholstery and carpets, one can have a civil conversation and not hear the conversations going on around you. It is more than just a meal, it is an experience to cherish.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • misanthrope
    Dined on 7/23/2014
    Went for afternoon tea. Best in Chicago. Great ambience and service. The harpist is a nice touch.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • special treat
    chicago
    Dined on 7/20/2014
    Took my adult daughters for afternoon tea on a recent trip to Chicago. We had come when they were little girls. The atmosphere, the harp music, the bites of wonderful food, and the selection of tea were all excellent. They were having some issues with the powder room on the day we went.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • You're The Top!
    FlimLoverVIP
    Dined on 7/14/2014
    Can't beat The Palm Court for old-fashioned service, calm and beauty.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Afternoon Tea
    Catherine
    Dined on 7/11/2014
    Afternoon tea at the Palm was excellent. My sister and I went together and it was so much fun to get dressed up and take a break from everything. I highly recommend it!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • High Tea
    Libertyville
    Dined on 7/11/2014
    We had a wonderful time. The surroundings were elegant and the food was excellent. Everyone in our party loved all of the food and the tea choices. It was very nice that we were able to take the left overs home as we enjoyed them the next day. I will be back with my daughters.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 7/7/2014
    The Palm Court is a beautiful setting for High Tea. The pear caramel tea was the best. They even accommodate gluten-free guests.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • High Tea
    Alyse
    Dined on 7/5/2014
    I heard about high-tea through one of my friends. I was told it was something I should definitely take advantage of living in the city, so I did, and I am very happy I did. Becuase of the price, I figured it would be a good one time kind of activity, but I loved it so much I can see myself returning for another occasion! The whole experience was like no other.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Excellent Afternoon Tea
    ChiTex
    Dined on 7/5/2014
    The ambiance of the Palm Court is fantastic; very tastefully done without being overly ostentatious. We came here to celebrate my partner's birthday, and they were very gracious and attentive. They also provided a fantastic birthday cake that was light and rich at the same time -- a rare feat!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Lovely
    principalmom
    Dined on 7/2/2014
    We had a delicious tea in a lovely environment! We would recumbent this to anyone!
    Special Features:
    romantic, special occasion, scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Classic yet friendly
    Margaret
    Dined on 7/2/2014
    Palm Court for Tea is a tradition in itself. Despite the formal ambience, the service was attentive and friendly, the three-tiered tray of goodies all delicious and the pear-caramel tea a real treat.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Service great, ambience not so much
    djslibra
    Dined on 7/1/2014
    Took my niece here for tea a a special treat, choosing the Palm Court because of its status as a Chicago institution. The tea and service were fabulous, but the decor seems to have some dated elements and could use some sensitive restoration.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Relaxing Afternoon Tea
    pinkiesup
    Dined on 6/29/2014
    The atmosphere was wonderful. Very elegant and the harpist added that extra special touch. Well appointed booths and tables surrounded a fountain surrounded by flowers. We arrived a half hour early but we were seated right away. A good selection of teas so there was something for everyone. The finger sandwiches were just ok, but the highlight was the raspberry scones with Devonshire cream and lemon curd. Staff was attentive without being pushy. They request you limit your time to an hour and a half but they continued to fill our teapots until we asked for the check after 2 hours. It was nice to sit and enjoy the harpist, sip our tea and enjoy our company.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Pure Class
    foodynewby
    Dined on 6/27/2014
    Had a wonderful time celebrating my anniversary with my wife in the city that started with high tea at the palm court. Friendly staff, quick service, and they make sure you have a good experience. Highly suggest going when the live harpist is playing as it adds that little bit of class that makes you feel as if you're in a downton abbey episode. Can't wait for my daughter to experience it one day.
    Special Features:
    fit for foodies, good for groups, special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Harpist Left When We Arrived
    Mathmanbill
    Dined on 6/26/2014
    Seatings for afternoon tea were until 4:30, and that's when the harpist left. If it's advertised as afternoon tea with a harpist, then they either shouldn't have seatings at 4:30, or else have the harpist until 5:00. I would have rated the Ambience and Overall higher had this been the case. We had a wobbly table, which was fixed shortly after we commented on it. Service and food were excellent, with seconds and refills offered.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Momma K
    MommaK
    Dined on 6/26/2014
    Great experience taking my 16 year old daughter to tea as part of her birthday celebration. I wasn't sure how it was going to go at first because when we arrived there was no one at the hostess station to seat us. We waited for over 5 minutes for someone to appear, even though there were waiters on the floor. One of them could have come over and said someone will be right with us but no one did. A line was forming behind us. But after we were seated the service was wonderful. Our waiter was very attentive and another server kept bringing us more hot water for our tea. The tea sandwiches, though typical were very good. The only exception was that the roast beef sandwich contained a little gristle which was carelessly not cut off.
    Special Features:
    kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great Mother-daughter Date!
    OpenTable Diner Since 2011
    Dined on 6/8/2014
    We had a fabulous time at tea time. I would recommend it to anyone!
    Special Features:
    special occasion, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Celebrating Birthday
    Iris
    Dined on 6/6/2014
    Afternoon tea was absolutely delightful! We celebrated our sister's 70th birthday and were pleased with the entire experience. Don't miss this special opportunity!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Nostalgic
    JustAnotherPersonOpinion
    Dined on 5/25/2014
    The Drake is the place to have High Tea. The food was outstanding, especially the cranberry scones (with cream and lemon curd). The service was impeccable. It was truly a memorable time.
    Special Features:
    fit for foodies
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • pugel
    Dined on 5/25/2014
    The service and ambience were excellent, the finger food was good but to much "bun" and sweets, more savory, less sweet and more bread with no crusts would have been perfect..
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful
    Gracie
    Dined on 5/24/2014
    Always a memorable tea when visiting Chicago. Everything is perfect
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 70 ratings-only reviews submitted since May 23, 2014
    • Overall Rating4.6
    • Food4.3
    • Ambiance4.7
    • Service4.4
    • Noise LevelModerate
  • The following 837 reviews are from the The Palm Court reviews archive.