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The Palm Court at The Plaza Hotel
The Palm Court at The Plaza Hotel

The Palm Court at The Plaza Hotel Details

  • Dining Style: Casual Elegant
  • Website: http://www.fairmont.com/the-plaza-new-york/dining/the-palm-court/
  • Phone: (212) 546-5300
  • Hours of Operation: Breakfast: Daily: 6:30am - 10:30am; Lunch: Daily: 11:00am - 1:45pm; Afternoon Tea: Daily: 2:00pm - 5:00pm; Brunch: Saturday & Sunday: 11:00am - 1:45pm
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: American
  • Executive Chef: Michael Lockard
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Farm to Table, Gluten-free Menu, High Tea, Non-Smoking Restaurant, Weekend Brunch, Wine
  • Private Party Facilities: Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 10 - 132 for Breakfast, Lunch, and Afternoon Tea.
    The Palm Court also offers an exclusive venue for receptions and dinners.
    For additional information, please contact Cathy Grahame at (212) 546-5311 or cathy.grahame@fairmont.com
  • Private Party Contact: Cathy Grahame (212) 546-5311

Getting there

  • Cross Street: Fifth Avenue at Central Park South
  • Public Transit: Subway: N, R, Q, F, E, 4, 5, 6 are all within walking distance.
  • Parking: Valet
A word from The Palm Court at The Plaza Hotel
The Palm Court is a seamless fusion of classic New York grandeur with modern cosmopolitan sophistication. This timeless space has been New York City's premier destination for Afternoon Tea for over 100 years. With a market driven menu emphasizing regional cuisine, The Palm Court serves Breakfast, including a continental buffet, Lunch and Afternoon Tea seven days a week.Continued
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Diner Reviews
  • "First time ever to The Plaza Hotel and The Palm Court. Food was excellent both from the buffet and from the menu. Service was top notch! And the atmosphere was amazing! Well worth it!"
    Dined on 7/20/2014
  • "Not the same as it used to be. Sadly, it has become seedy."
    Dined on 7/19/2014
  • "I went for High Tea - wonderful experience! The tea was magnificent! Thank you :)"
    Dined on 7/18/2014
  • "Delightful old world ambiance. Impeccable service. Trying to charm your 13 year old granddaughter , take her here for lunch or high tea and show her what life was like when you were growing up; when manners and conversation were still the rule of the day."
    Dined on 7/17/2014
  • "I made a reservation at the Palm Court for a special occasion. I ordered one platter for my friend and I and another platter for my children to share. When the bill came we were charged for sharing. It should have been mentioned at the time of ordering. Otherwise the experience was very nice."
    Dined on 7/14/2014
  • "Visiting NYC from Canada and we just had to book tea at the Plaza. There is a bit of price shock at first ($55-$65 for sandwiches, deserts and tea) however this is THE Plaza Hotel in NYC so we booked it as a treat. The service was fabulous and we were given a lovely table with a chaise lounge and chairs around it. The food was great for a tea. The real star was the Palm Court room itself - stained glass ceiling, chandeliers, palm trees. Great fun for a girls' weekend in NYC."
    Dined on 7/12/2014
  • "I took my 14 yr old daughter to The Palm Court at The Plaza for a special treat. The hostess was welcoming. The waiter wasn't impolite, but he wasn't friendly. I ordered the breakfast buffet. My daughter ordered from the menu. After not seeing the buffet's hot offerings I returned to the table and asked the waiter for help. He gestured to the area where I had just been, and said "It's over there." I expected the waiter to either escort me or at least be more descriptive. The buffet's eggs were warm, the potatoes cold, and the bacon was fine. My daughter's food was hot and well prepared. Overall, the experience was disappointing."
    Dined on 7/12/2014
  • "Sadly, the food quality was not at all up to par. The lobster roll was one bite on bread that was stale. The cucumber sandwiches were soggy. The scones were the good, but the deserts were left by all three of us as they were not at all enticing. Considering the very high price of the fixed menu, I would rate the food equality a serious disappointment. My guests felt similarly. The hotel is stunning with its rich history and architectural beauty and it was that much more confusing that the food did not live up to the standard expected. I would not return. However, I would recommend dining downstairs as the food is very good with a diverse menu of better quality and more reasonably priced."
    Dined on 7/11/2014
  • "A great place for a classy Sunday Brunch. Don't expect rushed service, it is deliberately more laid back, but very nice. The Shops below ground in The Plaza also offer nice sweet treats and other snacks if you just want a brief respite."
    Dined on 7/6/2014
  • "Came here for the brunch continental buffet and a mimosa. The prices were a little steep ($25 for one drink), but the ambience and charming quality made up for it. I would definitely come back. It is not a place that I would eat very often, but for a special treat or occasion it is wonderful! Wait staff was fabulous and very attentive."
    Dined on 7/4/2014
  • "I had afternoon tea here with 3 friends, 2 of which were from out of town. I had never had tea at The Plaza before but had experienced tea service at other high end hotels. The food, tea, and presentation were excellent. But the service left a lot to be desired. My friend ordered a bellini that never came. Our trays were never replenished and it was quite a long time between visits from the waiter. It was crowded but it seemed there were a lot of servers working. We finally told the hostess who was very apologetic and sent the waiter over but after making it up to us with a complimentary bellini and refilling our tea pots, he disappeared again. Overall, the experience was not terrible but I do not think I will return."
    Dined on 7/3/2014
  • "It's an annual tradition for my mother and I to come for the afternoon tea. We tried it years ago, and she loved it so much, we keep coming back. Service has always been great, the presentation is beautiful and the decor is breathtaking. You wouldn't think a tea service would be filling either, but this one is. The variety of little scones, sandwiches and desserts are delish. They have a nice selection of teas as well, my favorite being the Madame Butterfly Jasmine Green tea. All in all, just a very nice place to go and experience the grandeur of the Gilded Age."
    Dined on 6/29/2014
  • "I read the poor reviews and was a little concerned, but wanted to take my 4 year old daughter and my mother for tea and the Plaza and nothing else would really do. We were pleasantly surprised. The service was attentive. Perhaps it took a bit longer for the food to arrive than I would have liked, but it's supposed to be a relaxing afternoon tea. The food was good. I would say it was expensive, but both grandma and 4 year old were happy."
    Dined on 6/29/2014
  • "Fitzgerald, Eloise and Plaza Suite - As great as you think it will be!"
    Dined on 6/27/2014
  • "We had tea; it was marvelous. We had an eight-month old with us and our server was impeccable. No rushed service, we could have dawdled as long as we pleased over tea."
    Dined on 6/23/2014
  • "I took my aunt and uncle for a birthday celebration. We got dressed in business casual and once we got there realized no one really dresses, which surprised us. We all ordered the New York Tea. It was $65 a person. You get a tiered presentation with sandwiches on the bottom, scones in the middle and dessert on top. The food was very good. You get to chose which tea you would like and the waiter will bring you your own pot. I do think for what you get, it is extremely overpriced. You are paying for being at The Plaza Hotel. When I got my bill it was over $200. When I thought about what we actually had, I cringed. Some tiny sandwiches and little desserts just doesn't warrant that price. I have done it, and will not be doing it again."
    Dined on 6/23/2014
  • "It's the Plaza! It's Afternoon Tea at the Plaza! Something fun to do for a special occasion - it was my gift to my mother for Mother's Day. Very pricey - you pay for the experience. Everything was good but would love to see "real" British/Australian-style scones instead of what they served. We were surprised at how filling the food was - we couldn't finish it between the two of us! (We ordered one of each of the sets offered)."
    Dined on 6/22/2014
  • "This was a special 13th birthday celebration! We enjoyed the afternoon tea. This will be a fond memory for my granddaughter. She will always remember tea at the Plaza when she turned 13! It was delightful!"
    Dined on 6/22/2014
  • "There was nothing on any of the tea trays we didn't like; it all tasted good (some of it really good) and was interesting. Particular standouts were the Rueben, cucumber sandwich, and raspberry pavlova. My pear tea tasted nothing like pear, but my expectations otherwise hadn't been very high, and it was still fine. The room was gorgeous and brightly lit by the sun on a Sunday in June. Service, including the hostess and "bouncer" at the lobby entrance (we only wanted to go to the bathroom, dude), was distant, superior and cold. Maybe that was the vibe they were going for? Among friends that was easy to ignore though. Overall I would absolutely recommend for tea. We had a wonderful time."
    Dined on 6/21/2014
  • "Lunch was delicious Service was wonderful. My daughter in law and my son's girlfriend had a great time."
    Dined on 6/21/2014
  • "After a stay at the Plaza and visiting the Oak Bar, I had always wanted to do High Tea at the Plaza. What an outstanding experience! The wait staff could not be better, and we were lucky enough to get a seasoned 25 year Plaza waiter who made you feel totally pampered. We each had the New York sandwiches and savories, with such winner options as pastrami on rye, lox and bagels as well as other assorted sandwiches. There were also warm scones with 3 toppings to choose from. Just a sample of desserts included dark chocolate ganache tartlette, a black and white cookie along with other delectable treats. We chose 2 teas to complement our meal and were also given a soothing after meal tea. Well worth it!!!!"
    Dined on 6/20/2014
  • "Took my daughter (26YO so no Eloise) here to lunch. She wasn't particularly hungry and asked for the dessert menu. They told her no. What? I don't get it. It wasn't crowded, it wasn't tea time and I ordered a full meal. No service at The Plaza. Poor form."
    Dined on 6/20/2014
  • "Great service and an extraordinary benedict eggs. The place is truly beautiful! Congrats!"
    Dined on 6/20/2014
  • "As always The Plaza is the perfect place to enjoy tea time. The sandwich variety has improved considerably and the service is excellent. We missed the traditional old china teapots and tea infusers originally used, but all and all it is still my perfect place for afternoon tea. Heard that there are renovations in place during the summer months. Hope they manage to keep the charming ambiance of the Palm Court."
    Dined on 6/18/2014
  • "Afternoon Tea at The Plaza is a must do. Enjoyed the experience and atmosphere!"
    Dined on 6/18/2014
  • "afternoon tea at the Plaza is a must if you are celebrating a special occasion. Great service and the tea was perfect."
    Dined on 6/17/2014
  • "Went back twice for breakfast during a two day trip to NYC. I guess that says it all."
    Dined on 6/17/2014
  • "My daughter has wanted to go here for years because of the Eloise books. She finally got there at age 18 and loved it! The staff was amazing! We hope to go back this winter."
    Dined on 6/17/2014
  • "The Palm Court was Wonderful for afternoon tea, I could not recommend it more, Just Lovely. Had a wonderful time!!"
    Dined on 6/16/2014
  • "We had afternoon tea. The service was mediocre. If we needed something, we had to flag a waiter, which was difficult. The bread in the tea sandwiches was stale, as was some of the swetets. The Palm Court is exquisite which is why we chose it. Next time we retun to The Pierre for afternoon tea."
    Dined on 6/16/2014
  • "This is a MUST visit for classical elegance, fine food, and service. From the silver plated flatware, the classic chairs with tables bedecked with gleaming white table cloths, flowers and then more silver service pieces, the classical dining lover will never experience a finer experience. The Greek and Roman architecture is stunning. ,The marble pilasters and gold toned capitals are accentuated by mirrors--and then of course, the gigantic palms from which the name evolves. All this elegance, and then our breakfast as perfect. My companion is a gourmet cook and fussy about her eggs. She said the eggs Benedict were better than hers! If you want to expose your kids to the difference between eating and dining, this is the place."
    Dined on 6/16/2014
  • "Pretty dis-appointing. Food was good to OK, my two sons really liked the blueberry pancakes, but we were all horribly shocked on how bad the service was. This is the Plaza - you're paying close to $200 for lunch for 4 and it seemed like it was a genuine burden for the staff. The day before I ate lunch at the 4 seasons and it was a complete opposite - they treated you with respect and attention. I'm very low maintenance - my good service mark is I sit down bring me a menu, I finish my iced tea ask me if I want more, bring me my food promptly and when I'm done come ask me if I need anything else. Pretty simple stuff and the Plaza miserably failed on all counts."
    Dined on 6/14/2014
  • "I brought my granddaughter for a 16th Birthday special lunch. She loved the ambiance, the service and the entire dining time.. She was impressed with the Plaza and she remembered the children's book I had given her of Eloise at the Plaza. She was delighted to begin her "day in the city" with the elegant culinary experience of the Palm Court. Barbara"
    Dined on 6/14/2014
  • "As an out of town visitor our visit to the Plaza and the Palm Court for a late breakfast lived up to our expectations and more. The restaurant and entire hotel is beautiful and the food was excellent."
    Dined on 6/14/2014
  • "Having grown up reading Eloise, my family are big fans of the Plaza. Brunch in the Palm Court is just like a scene out of the books. The buffet fare is simple -- eggs, bacon, potatoes, meats and cheeses, cereals, croissants and danish -- but good, filling, and well-stocked. But let's face it, you go for the setting, not the eggs. And every minute is fun."
    Dined on 6/14/2014
  • "Relaxing and very pleasant. A fun activity to do with your daughters."
    Dined on 6/13/2014
  • "I love the luxuriously relaxed setting--high style decor that is surprisingly comfortable. Service was prompt, and staff was friendly and welcoming. The food was good, but not exceptional--This is an ambiance and service driven experience!"
    Dined on 6/12/2014
  • "Many birthdays being celebrated and sung at the Palm Court! Waiters very accommodating about singing and taking pictures. Lovely setting. Great food."
    Dined on 6/12/2014
  • "The ambience is really delightful and elegant with a European flair. I am half European/American and lucky to have lived in Paris, hence, I must admit that the Afternoon itself was rather disappointing, especially for the extravagant price for two ($240.00). The pasties were very mediocre and the sandwiches were just O.K, we ordered the New Yorker and The Fitzgerald, although the Devonshire was excellent. It was difficult to understand th2 out of the three servers (they were really trying their best), except for the one from Bengladesh, although the hostess maître d were very gracious. The teas we had were excellent the Jasmine and Green tTea and the Golden Monkey from China."
    Dined on 6/11/2014
  • "We always enjoy coming to tea at the Plaza. The waiter was very nice and attentive. We enjoyed the food and the place. We will be back."
    Dined on 6/10/2014