The Palm Court at The Plaza Hotel
The Palm Court at The Plaza Hotel

The Palm Court at The Plaza Hotel

  • Dining Style: Casual Elegant
  • Website: http://www.theplazany.com/dining/palmcourt/
  • Phone: (212) 546-5300
  • Hours of Operation:
    Breakfast:
    Monday-Friday: 6:30am - 11:00am
    Saturday & Sunday: 7:00am- 11:30am
    Afternoon tea:
    Daily 12:00pm to 4:30pm
  • Payment Options: AMEX,Discover,MasterCard,Visa
  • Cuisine: American
  • Executive Chef: Michael Lockard
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Beer, Farm to Table, Gluten-free Menu, High Tea, Non-Smoking Restaurant, Wine
  • Private Party Facilities: Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 10 - 130.
    The Palm Court also offers an exclusive venue for receptions and dinners.
    For additional information, please contact Cathy Grahame at (212) 546-5311 or cathy.grahame@fairmont.com
  • Private Party Contact: Cathy Grahame 2125465311x

Getting there

  • Cross Street: Fifth Avenue at Central Park South
  • Public Transit: Subway: N, R, Q, F, E, 4, 5, 6 are all within walking distance.
  • Parking: Valet
A word from The Palm Court at The Plaza Hotel
Geoffrey Zakarian has re-launched the iconic Palm Court at The Plaza hotel with a complete renovation helmed by Master Architect Thierry Despont. Zakarian showcases classic American menus from morning to evening, and while staying true to its original design intent, Despont has brought the grand feeling of Central Park indoors, with garden elements such as caning, large potted plants, four soaring palm trees and an oval trellised bar anchoring the room, creating an ambience that feels warm, private and glamorous. Bespoke furnishings provide a relaxed, yet elegant setting well-suited for either a professional breakfast meeting or an evening of cocktails crafted by infamous mixologist Brian Van Flandern. Afternoon Tea truly shines as well with custom tableware, a tea list with worldly depth, and of course, a bit of Eloise too. This elegant room marked with its stained glass dome and impressive height adds a touch of old New York to a very polished and modern sense of hospitality.
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Ambiance
The Palm Court at The Plaza Hotel reviews from OpenTable diners
74 reviews since July 30, 2014
Overall Rating4
  • Food3.9
    Service3.9
  • Ambiance4.4
    Noise LevelModerate
81% of reviewers would recommend this restaurant to a friend.
special occasion (55)great for brunch (28)romantic (25)great for lunch (19)fit for foodies (19)hot spot (10)scenic view (10)kid-friendly (8)neighborhood gem (7)notable wine list (4)vibrant bar scene (3)good for groups (2)great for outdoor dining (1)late-night find (1)Show More
  • Perfect date spot or date with your girls!
    linny
    Dined on 11/22/2014
    Such a classy spot to come to, whether it's for a date with your beau or the girls. Wine + teas + pastries to share!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Worst service on out NYC trip
    ErichVIP
    Dined on 11/21/2014
    Incredibly disappointed by our experience. Waiter did not bring jam for scones and never came back to check on us for us to ask for the jam. We had to ask the busboy to send the waiter with the check after he cleared our food. At which point the Waiter wanted to know if we were still waiting on our food. When we explained the situation, he critized us for not letting him know sooner. How would that be possible when we have to send a busboy to get the waiter, and the waiter didn't know if we had been served 30 minutes after he took our order. Also the food was poor, sandwiches were like eating a sponge on one side and soggy on the other. Not the NYC institution of the past
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Birthday tea party for mom
    MissA
    Dined on 11/20/2014
    The ambience at the Palm Court is absolutely splendid. I treated my mother for an afternoon tea on her 50th birthday last week. She opted for the New Yorker Tea selection with the Earl Grey tea, which she liked very much. I opted for the Eloise Tea selection with the Garden tea, which I enjoyed. Nothing special with the scones and savories/mini sandwiches. The sweet treats are aren't too sweet, which is good in my book. The lemon curd was a pleasant surprise. It's "housemade" and not many tea places that I've been to have or make it, even the fancy ones. Pretty and fancy tablewares. The hostesses were less than warm though, at that point I was starting to regret the reservation.But that all changed when Fariz, our server, came to our table to greet us and took our orders. He's so warm and pleasant. If you know Mrs. Doubtfire, that's how he sounds like when he talks (male version of course). Very accomodating, makes you feel "at-home". This is what service should be like if you're paying so much money. Midway through our tea, he brought a small plate of macarons and a candle on one of them, with the words "Happy Birthday" written on the plate, in chocolate sauce. He delightfully sang the birthday song with me. He checked on us, asked how everything was or what we needed without being intrusive. I'd say his service is worth the bill. One thing that I thought was "lacking" is the ladies room. Too far.Food and tea, I've had better and much less expensive. I had high expectations, coz of two reasons: The Plaza Hotel and Chef Zakarian. It's actually the luxury of being in this place that you pay for, which isn't bad for a birthday celebration, making memories, experience the good life. Service is top notch. If you plan on going, make a reservation. They're pretty good with requests, were seated on the side in the court to enjoy the view of the entire court, as requested when I made the reservation
    Special Features:
    scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • New Tea at the Plaza
    Mimi
    Dined on 11/18/2014
    Tea at the Plaza will always be an iconic event for any mother and daughter. Eloise still hangs on the wall and the trays are overflowing with scrumptious cakes. But the addition of a new bar in the middle of the room feels awkward. Also the charming French gilt furniture is gone, replaced by more modern decor in an odd celery green color. Still fun just not as pretty.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • No longer fit for Eloise, maybe Alice's tea party
    Themadhatter
    Dined on 11/17/2014
    This is a place only for light snacks. there is really not a lunch or dinner menu and no food is available only tea service, tea sandwiches, scones etc. It is a lesson to check out the menu before making a reservation. Also reservations are really not needed as the place is basically deserted. It has been beautifully redone however although the chairs and tables are a bit awkward. We left and went to the food halls downstairs for lunch.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • High expectations, very poor service
    Bosc
    Dined on 11/14/2014
    I took my mom for high tea on a Saturday afternoon on her first trip to the city. I had recently been to the Fairmont Empressnfor high tea and so expectations wre high. We were greeted at the hotel by rude bellman who opened the back of our cab to put in some other guests bags and didn't open the door and rudely pushed us aside as we tried to get out if the car. we entered the beautiful hotel and a wonderful hostess welcomed us with a genuine smile and seated us immediately. It took 20 minutes for someone to wait on us and then a long time for them to come with water, let alone the tea. The food came quickly then and after pouring one cup of tea we didn't see the waiters again. We got up and asked the maitre d for the check. He brought it after a ridiculously long time. Then, after we got the check, we couldn't get anyone to take the credit card! Inhad to flag the maitre again and the waiter still never showed up. It ruined the entire end of the lunch. And very poor service and I was embarrassed I had wasted my precious time with my mom.
    Special Features:
    scenic view
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Very disappointed
    Kevinmc15
    Dined on 11/12/2014
    When my party of 9 and my self arrived for our afternoon tea, We where told that there was a dress code, We where dressed like normal tourist in New York, Maybe Palm court don't want tourist, When my wife pointed out that a man at the bar had jeans and trainers on we where told that there is a different dress code for the bar, But the bar is in the middle of the restaurant, We where then told that is time they will let us have afternoon tea, In other words we want your money so we will not let you go, And then the man at the desk wanted to let us know the price of the afternoon tea which I found very rude and insulting, We had two bookings one for 5 people and one for 4, but we all got seated as one booking at 4 tables for 2 pushed together so they could add the service charge of just under $90 for the 9 of us, As we where all seated at tables for 2 my wife and 4 year old daughter and my self had to share a table and my wife had to ask for a plate and napkin not good service at all. As it was 4pm when we where booked in for afternoon tea it felt like we got the left overs but charged full price, We all ordered the Eloise tea, But we never receive the Eloise shortbread cookies, pink pink jello, assorted cookies or the strawberries dipped in chocolate, or the grilled cheese sandwich, or strawberry and cream cheese sandwich we where also not told why we never received them but still got charged just over $600 for the 9 of us. The sandwiches we did receive where not child friendly at all, I would not go back again as like I said before it felt like we where given the left overs and not what was ordered, I have emailed the plaza but on one has replied as yet,
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Updated Palm Court
    OpenTable Diner Since 2003
    Dined on 11/11/2014
    Just came back from Tea at the Palm Court after it had been closed for a remodel. Was anxious to see what the changes were. Walked in to see a bar placed smack in the middle of the room. Really? A bar? The Palm Court is the Palm Court...in my humble opinion, if you want to sit around at the bar and have a drink go to the Oak Room. Somehow I think I won't be the only one who shares this view.
    Special Features:
    fit for foodies, great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Disappointing
    mariandlVIP
    Dined on 11/10/2014
    My husband and I had tea here as a special treat, and I would not recommend it. Our waiter was disinterested and unhelpful. He disappeared as soon as he brought our tea and I had to flag him down to request a pitcher of milk. He only came to ask how everything was after our table had been cleared. The scones and pastries were excellent, as were two of the sandwiches, but the chicken salad resembled baby food and the egg salad and cucumber sandwiches had a sour taste. We were not made to feel welcome, and we won't be returning.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Dress code found wanting...
    Prb2tea
    Dined on 11/9/2014
    The Palm Court is a fabulous place to have afternoon tea for a special occasion. The website extols exclusivity. HOWEVER, the website also clearly states the dress code being "business casual". Unfortunately on the afternoon I attended with companions we were confronted with a sea of t-shirts, ripped denims, trainers and sweaters. My companions simple dresses and my open neck shirt, blazer and chinos (matched by precious few others) highlighted us as embarrassingly overdressed for the occasion. Wonderful tea, food, service and environment. But the ambiance of something special was destroyed by the failure to enforce the dress code. And at $100 per person it is not unreasonable to expect some enforcement of what the website site states...
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great experience
    Kate
    Dined on 11/9/2014
    Went there with my girlfriend and we had an amazing time.
    Special Features:
    great for brunch, great for lunch, hot spot, kid-friendly, notable wine list, romantic, special occasion, vibrant bar scene
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Best Tea Delights and Best Service!
    OpenTable Diner Since 2012
    Dined on 11/9/2014
    This was the best tea food I have had including better than tea in Bath, England and the Empress Hotel in Victoria, BC. The waiter was also truly exceptional! What a special treat it was!
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • A dream fulfilled !
    KathyP
    Dined on 11/7/2014
    We visited from the UK. 6 girls (aged 34-40 - mature girls ;) and having all longed to have afternoon tea at the Palm court since we first watched 'Bride Wars' some years ago we can all honestly say that this place lived up to expectations! Staff - excellent (beyond the call of duty on all aspects) aesthetics - breathtaking and immaculate to the last detail, and food....well my mouth still waters thinking about it! Out of this world! As we sat indulging ourselves in both the food and surroundings we were all drawn to a table where there sat a mother and her daughter aged only around 9-10 and as mothers ourselves of children half this age we all agreed that we couldn't think of anywhere more memorable to bring our daughters for the same amazing experience - so on that note we shall be returning one day so that our daughters may experience the fabulous place they call 'The Plaza' !
    Special Features:
    fit for foodies, great for brunch, great for lunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Impolite tea
    Tortoise
    Dined on 11/7/2014
    When I made plans to host a tea at the Palm Court, I anticipated a lovely, gracious gathering. Instead, the place was so noisy that it was difficult for us to converse (toward the end of the event, some sort of drums even started up! a band practicing!). The waiters had a difficult time figuring out how to fit the tiered trays and tea pots on the table (there were five of us). When I opened my cloth napkin, I discovered a wad of chewing gum stuck inside. The tea offerings were extremely limited and the tea was made with bags. This was not at all what I expected. I felt embarrassed that I had offered this to my friends and family.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Tea Time
    OpenTable Diner Since 2014
    Dined on 11/4/2014
    My daughter & I had afternoon tea at the Palm Court and it was a wonderful time & experience for us. I would suggest this for any mother/daughter or for close friends. Wonderful time together!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Perfect birthday treat!
    Amymc72
    Dined on 11/3/2014
    I took my 10-year-old daughter to the newly reinstated Afternoon Tea - we had a wonderful time! The service was attentive and the food was excellent! The Eloise menu was perfect for my daughter - she especially loved the tiny pink cotton candy.
    Special Features:
    fit for foodies, kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • shoegirl
    Dined on 11/3/2014
    A very lovely iconic hotel with lovely service and excellent quality of tea and food. The ambiance is refreshingly quiet and relaxing in such a vibrant city as New York. It was recommended to me and I will recommend it to others. The prices and choices available are very reasonable!
    Special Features:
    fit for foodies, great for brunch, great for lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Location Location Location
    Nandaluvs2cook
    Dined on 11/2/2014
    I had breakfast at the Palm Court--two eggs over easy were nicely cooked served with crispy bacon. The potatoes served on the side tasted like they were left over from yesterday's buffet. They were not hot or crispy--just soggy and room temperature. The stuffed tomato should have also been left off the plate--not ripe and tasteless. The second part of breakfast was our pastry selection. The chocolate croissant was fine while their scone was more like a biscuit. We ordered the berry scone and almond croissant as well and were given three plain because the other items were not ready yet. Shouldn't the server come and ask if you'd like something different for our $16? Would NOT eat there again.
    Special Features:
    hot spot
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Special meal
    Noriorio
    Dined on 11/1/2014
    I was disappointed with my visit to the Palm. We went there as part of the celebrations for my mom's 60th birthday. I told the hostess about the celebration, they even asked my mom's name, but as the meals came and went, nobody did anything special for her. Our waiter took a long time to tend to our table and he forgot my drink and messed up my order - I had asked to replace the beef sandwich and he said he would but didn't. Then acted nonchalant about it, and said its not a problem but did not apologize. He also forgot my drink and I had to ask for it, but it took about 10 minutes after until I got it. I have to say I was disappointed in the service here, particularly for the price of our meal.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • A good experience
    KCinVirginia
    Dined on 11/1/2014
    My mom & I decided to make reservations for Afternoon Tea at The Plaza over our weekend trip to NY. It was so much fun! It was a very good experience & we are really glad that we did it. The only complaint I have is that the online menu & pricing was different when we actually got there. It was very disappointing since we budgeted $50/person for Tea (not including tax & tip), & the only option for Afternoon Tea was the New Yorker at $65/person. And we had planned on getting The Great Gatsby Tea, which had been taken off the menu. So the only other options for Afternoon Tea were the Champagne Tea (which was $105/person) & the Eloise Tea (which was only $50, but more catered to youth including peanut butter & jelly and cotton candy).
    Special Features:
    great for brunch, great for lunch, romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Will not be returning
    BKeC234
    Dined on 10/30/2014
    The breakfast at The Palm Court was awful. The food didn't impressed at all and was not worth the money, but the worst of all was the waiter. He was very loud, rude and unprofessional!Even the bill came ridiculously overcharged. I was embarrassed to bring my friends here.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Afternoon Tea - a birthday treat!
    OpenTable Diner Since 2014
    Dined on 10/29/2014
    We came from England for a friend's 50th birthday and this was a final day treat. So glad we booked this as it was the perfect ending. Staff were so friendly and attentive and the Afternoon Tea was just lovely. Highly recommend!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Saved by being "The Plaza"
    OpenTable Diner Since 2007
    Dined on 10/28/2014
    Food was lovely--there is a new chef and he's doing great. The service left much to be desired--they forgot our chanpagne and gave us our own boxes to pack leftovers in. For 6 people, it was over 1000 dollars and not totally worth it.
    Special Features:
    fit for foodies, great for brunch, great for lunch, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • civilized way to spend an afternoon
    chokpockyVIP
    Dined on 10/26/2014
    the tea service was lovely, with a tasty and abundant amount of food for the tea set. it is very tranquil and provides a calm environment for a group of friends to spend a leisurely afternoon.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Better Than We Remembered!
    MeeeVIP
    Dined on 10/24/2014
    My wife and I had been to The Palm Court before. This time it was just after the restoration. It's better than before because the restoration included the Court itself, menu and (somehow) they improved the service and the friendliness of the staff! Now, more than ever, The Palm Court is a NYC institution. Congratulations!
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Special occasions dining
    OpenTable Diner Since 2014
    Dined on 10/23/2014
    The Plaza is a special place. The ambience and character of the Palm Court is distinctly old world. The decor is magnificent, while the quality of the food and service is first class. Don't miss the Palm Vourt for your next special occasion.
    Special Features:
    great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Spectacular!
    luvTrooms
    Dined on 10/21/2014
    If your a tea room enthusiast its a must! An absolutley elegant experience in a New York iconic restuarant.
    Special Features:
    great for brunch, great for lunch, neighborhood gem, notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Tea at The Plaza
    KeepCalmandCarryOnVIP
    Dined on 10/20/2014
    We went for afternoon tea at this lovely restaurant during a recent visit to New York. We all had different teas, and they were outstanding. There was a large amount of food (plenty for a late lunch), and the sandwiches and scones were delicious. The desserts looked better than they tasted, which was disappointing. The service was below what I expected from this restaurant. For example, it would have been helpful for our server to explain a bit more about the menu and ordering options (e.g., what was included, what we needed to choose). Afternoon tea had just restarted when we visited, and it definitely seemed like they were in a start-up phase. Hopefully they will get all of the kinks worked out for this legendary New York tradition.
    Special Features:
    kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Outstanding
    cmiron
    Dined on 10/19/2014
    The most spectacular brunch that left you speechless. I couldn't have ask for anything better from The Plaza Hotel. The french toast and latte was to die for.
    Special Features:
    fit for foodies, great for brunch, hot spot, romantic
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Best eggs Benedict bar none!
    LNMtravel
    Dined on 10/19/2014
    Our breakfast at the Palm Court was one of the best ever. In fact their eggs Benedict has now become my bench mark for any other restaurant. They also have a wonderful tea selection those of us that do not enjoy coffee.
    Special Features:
    great for brunch, great for lunch, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Disappointment
    Maxkat1224
    Dined on 10/19/2014
    I always wanted to have my son have a breakfast with me at Plaza. The service was good, the restaurant itself is beautiful. We had an early breakfast, so there were not so many people. My son's pancakes from Eloise menu were absolutely great. However, my eggs Benedict were brought out cold. The ham was chewy and also cold. The potatoes were over fried and hard as rocks. Overall it was a good experience, but it was not worth $60 check.
    Special Features:
    great for brunch, great for lunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • Marvelous Birthday
    ARTcey
    Dined on 10/18/2014
    Came to The Palm Court to celebrate my 25th Birthday with my boyfriend. Everything about our experience there was remarkable. From the helpful service of our waiter, to the surprise macacroons (a treat from the restaurant for my birthday), to our outstanding tea service and the generous amount of food, we still are blown away by our time here. The atmosphere was unlike any place we had visited before, and it certainly felt as if every detail was perfectly thought of and this transported us, while subtle notes of big band music played in the background. A huge thank you to The Plaza Hotel, and Palm Court staff for making this a birthday to remember.
    Special Features:
    great for brunch, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Tea at the Palm Court
    tourist
    Dined on 10/17/2014
    It was the opening day and everything seemed to run very smoothly. We enjoyed ourselves very much. A little on the high side for price but it was on the bucket list of a member of our party. My only suggestion, other than price, would be to offer a selection for diabetics. We had tea at the Empress Hotel on Victoria Island and they asked about specific dietary restrictions and were very accommodating. You asked about special needs - but did nothing to meet that need.
    Special Features:
    great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • My oh My!!!!
    Foodlover
    Dined on 10/12/2014
    It's been a dream of mine to visit the Palm Court after seeing it in so many old movies. On this, my first visit to New York, I was thrilled to learn the Palm Court was open for breakfast and I was able to snag a reservation for breakfast. The food was fabulous -- Eggs Benedict like none I've ever eaten before -- a beautiful setting that I will remember for many months to come. I highly recommend it even tho it was quite pricey. It's a wonderful special occasion meal out.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • $24 OJ
    OpenTable Diner Since 2006
    Dined on 10/8/2014
    don't get a refill on your $12 orange juice....that 5 oz's will cost you $24 when you get another glass.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • classydiners
    Dined on 10/5/2014
    We anxiously awaited our trip to NYC which included breakfast in the newly renovated Palm Court at The Plaza Hotel, and were not disappointed. Details are absolutely beautiful and exceeded website description. We highly recommend making reservations for this lovely restaurant.
    Special Features:
    romantic, scenic view, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Pleasant experience
    808foodie
    Dined on 9/23/2014
    Made reservations through Open Table...very convenient. Upon arrival, greeting by the host was extremely courteous and sincere. Initial service (water, coffee, juice) was done efficiently and pleasantly. Waiter was courteous and very pleasant. Food came in a timely manner (although it wasn't crowded). Follow-up inquiries at our table were just right (not too frequent). Overall, a good dining experience. Although the overall breakfast was pricey, the ambiance and service was nice and I would recommend this place to anyone that wants a classy dining experience.
    Special Features:
    great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • OpenTable Diner Since 2014
    Dined on 9/18/2014
    This is an elegant, pricey spot in a beautiful hotel. Presentation is wonderful with not your usual fare however, be aware that this is an expensive meal!
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Ratings-Only Reviews
    Based on 36 ratings-only reviews submitted since July 30, 2014
    • Overall Rating4.2
    • Food3.9
    • Ambiance4.5
    • Service4.1
    • Noise LevelModerate
  • The following 81 reviews are from the The Palm Court at The Plaza Hotel reviews archive.
  • what a lovely high tea service!
    OpenTable Diner Since 2010
    Dined on 11/26/2013
    such a memorable experience. The whole family loved it and was the highlight to our trip to NYC. we didn't do the kids tea but they served from a kids menu that was amazing.
    Special Features:
    fit for foodies, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • peter
    Susan
    Dined on 4/28/2013
    Wonderful experience on all levels. Food and service was interesting and outstanding.
    Special Features:
    great for brunch, great for lunch, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic