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  • The Oak Room - The Westin St. Francis

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The Oak Room - The Westin St. Francis
The Oak Room - The Westin St. Francis

The Oak Room - The Westin St. Francis Details

  • Dining Style: Casual Elegant
  • Website: http://www.westinstfrancis.com
  • Email: oakroom.stfrancis@westin.com
  • Phone: (415) 774-0264
  • Hours of Operation: Breakfast: Monday - Friday: 6:30am - 11:00am, Saturday - Sunday: 6:30am - 11:30am; Lunch: Sunday - Saturday: 12:00pm - 2:00pm; Dinner: Sunday - Saturday: 5:00pm - 10:00pm
  • Payment Options: AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
  • Cuisine: American, Steak
  • Executive Chef: Bernd Liebergesell
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Beer, Full Bar, Non-Smoking Restaurant, Personal wines welcome (corkage fee applies), Private Room, Wine
  • Catering: Able to cater for private funtions for up to 110pp. We can cater special menus that are personalised to the clients tastes and preference. Please call the Oak Room for a Menu Specialist for further details.
  • Private Party Facilities: Restaurant "buy outs" are available. We also have a secluded alcove for private parties.
  • Private Party Contact: Guido Schuldberg (415) 774-0415
  • Special Events & Promotions: Private Dining Room Available Please call the Oak Room for further details.

Getting there

  • Cross Street: Post and Geary
  • Public Transit: There is a cable car stop in front of the hotel. Also, the Post and Geary street buses stop near the Hotel.
  • Parking: Hotel Parking
  • Parking Details: Parking through the Westin St. Francis Hotel valet is available.
A word from The Oak Room - The Westin St. Francis
This is the place to enjoy a hearty breakfast and a full buffet. For lunch, dinner and cocktails, relax in a historic retreat featuring a seasonal menu with some old time San Francisco favorites. Room has just finished an extensive renovation that was part of the whole renewal process of the Historic St. Francis. Join us on Facebook to take an indepth look at our remodeled room. We feature a Comprehensive California wine list. Continued
Diner Reviews
  • "I would not recommend this restaurant. The atmosphere was fine but the food was not up to par considering the prices. It started with my request for iced tea. They brought a bottle of iced tea which was $5.50. Really? The Dungeness chowder was more like a vaguely cheese flavored potato soup. The prime rib was decent and the baby vegetables were good. But I had to go through two over-done baked potatoes before settling on mashed potatoes. Considering the meal was $58, it was not up to par. There are plenty of other places in the area that offer better food for the same prices."
    Dined on 4/8/2014
  • "Oak Room is a nice setting but the service does not match the price and setting."
    Dined on 2/14/2014
  • "The food was actually very good (Lobster ravioli, Beef filet, French onion soup, Prime Rib + wine and dessert). The restaurant was nearly empty, so we had the undivided attention of the servers, but they weren't hovering at all just very attentive. It was very quiet and relaxing."
    Dined on 3/8/2014
  • "We had our Valentine dinner at Oak Room, they made us wait 15 min because they were over booked and after 15 min they gave us our table. it took them 2 hours to bring our food and food wasn't so good either. we're not going back to this place."
    Dined on 2/14/2014
  • "I was staying in the St Francis and didn't really want to go out. I had the grilled pork chop w white bean ragout Delicious."
    Dined on 1/27/2014
  • "We were in San Francisco for Christmas and chose the Oak Room for dinner. I felt a little disappointed that we had paid $125 for a buffet. The waiter was very average. He spent a lot of time on other tables and almost ignored us. I'm not sure if it was because we were tourists or because he just took a disliking to us. We felt very disappointed and left the suggested tip begrudgingly. Only 3 nights earlier in a different restaurant we gave a waitress a 30% tip for her amazing service. The best part of the evening at the Oak Room would have had to have been the pianist."
    Dined on 12/25/2013
  • "Great food (crabcakes and manicotti were delicious). Nice atmosphere. Waitress was kind enough to switch out the prixe fixe dessert because I was allergic to one of the ingredients (chocolate torte was yum!) BUT we were the last group of the night so they definitely hustled us out. In at nine pm out by ten fifteen? For a three course meal and coffee? Thanks but no thanks. I would give this place another try but earlier in the evening so I have time to enjoy the experience."
    Dined on 1/24/2014
  • "St Francis Hotel elegance. A calm, quiet, well-appointed dining room, with comfortable chairs for lingering. The service could not have been better if the wait staff attended only to us. The food was delivered timely, but without rush. The servings are generous, perfectly prepared, with high quality meat, seafood and veggies. A perfect dining experience."
    Dined on 1/17/2014
  • "We were looking forward to having a good meal with good service--the kind of service one would expect from a world-class hotel. We did NOT get that kind of service!!! Our waitress was an older woman who had a bad attitude. Every request was met with a look or a verbal response that said "you want what?! Why?!" Service was slow--although that could have been the kitchen's fault also. We noticed that the party that came in ahead of us did not receive their food any quicker than we did. Two of us had a good meal. The 3rd person found his short ribs over-cooked and tough, as were the "creamed kale" which wasn't "creamed" at all. The only time the waitress came by quickly was to present us with the check and to process the payment."
    Dined on 1/18/2014
  • "We came in for the Dine About Time and had to practically beg for that menu."
    Dined on 1/18/2014
  • "This place is were a group can meet to mingle or discuss things go on a nice date or aniversery. It is not for partying. The food is great and has wine and some drinks to order. Over all take a date there to talk go for dinner the food is great."
    Dined on 1/14/2014
  • "We were staying at the Westin St. Francis and decided to have Christmas dinner at The Oak Room. We were seated about 20 minutes late, but I guess that is fine for Christmas eve. They had a 3 course Christmas dinner which we had. The entrees were good, and the steaks my 2 sons and I had were fine, but the pork chops my wife was very dry and overcooked."
    Dined on 12/24/2013
  • "Lump crab salad was a nice portion but not seasoned at all"
    Dined on 1/1/2014
  • "This is old San Francisco. You can almost feel the history"
    Dined on 12/23/2013
  • "We booked the hotel main dinning restaurant mainly because we were staying in the hotel for the College football game. I made the reservation far in advance for Christmas Day Dinner with a very nice lady. Then the day before Christmas I learned we could have our football player with us for dinner, I went right to the Oak room and explained I needed to add a person and she was so helpful and made it happen. They were all so nice and what a classy time we had, food was wonderful, and we all had a special christmas at the Oak Room. Thank you."
    Dined on 12/25/2013
  • "Food was excellent with good service. Tables were a bit close together, but otherwise an excellent experience."
    Dined on 12/25/2013
  • "The buffet was outstanding!! We could have eaten just from there, excellent selection f seafood, the crabs and salmon were delicious!!! Would deinitelly go back again! The ambience was exactly what we were looking for for a special day like Christmas: warm, selective, romantic tones, wood and velvet textures, really cosy and elegant atmosphere! Romantic and family friendly at the same time, like being invited to someone's house!"
    Dined on 12/25/2013
  • "Many families were is SF for Christmas, but finding a good place to find a first-class restaurant for Christmas dinner can be challenging. The Oak Room provided a first-class, wonderful, and traditional Christmas dinner (with other well-prepared options as well), in an environment that fill with music and ready to feed excited (and well-mannered) children. The wine offerings are good and complementary of the meal. The fact that the Oak Room is part of the St. Francis Hotel (and across the street from Union Square) made it that more magical of a night. After dinner, we walked through the hotel, enjoyed the decorations (inside and outside), and then took the cable car for an enjoyable evening ride."
    Dined on 12/25/2013
  • "CHRISTMAS DINNER. THE FOOD WAS GOOD HOWEVER ...... EXTRA TABLES WERE CRAMMED INTO THE OAK ROOM AND DINERS AND STAFF WERE SHOVING AGAINST THE DINERS AND TABLES. IT WAS A VERY UNCOMFORTABLE EXPERIENCE. WE COULD NOT WAIT TO GET OUT OF THERE!"
    Dined on 12/25/2013
  • "Cant believe we spent Christmas Dinner there...... Over rated, over priced and very little Christmas atmosphere! International group of 6 expected alot more for our money, seemed reasonable then they put on 18.5% tax and compulusary tip. Never recommend to anybody!"
    Dined on 12/25/2013
  • "The buffet had a good number of selections available. The staff was friendly and attentive. They offered champagne to the guests as they waited for their table to become available. Most of the food however was unremarkable. It was presented nicely, however the flavor was rather bland. Two of us spent $250 on the meal so we expected more."
    Dined on 12/25/2013
  • "The Oak Room came through; very good hotel food and nicely done buffet, great service and good price."
    Dined on 12/25/2013
  • "Just bad... Food was over cooked and dry. Though that was not the worst part. Very poor service from timeliness to incorrect orders brought to table. The ultimate was one of the guests at our table ( party of 5) was hit in the head with a desert menu by the server. I mentioned my concerns to manager as our group was leaving and was told it was the customers fault for staying too long. Interesting as we were there about 45 minutes more than we wanted."
    Dined on 12/24/2013
  • "We made a reservation based upon other people's reviews. We were very happy with the food which was fresh and full of flavor. We had the prime rib and salmon and both dishes were cooked to order and arrived hot. Service was good and the wine list is excellent. We will definitely go back when we are in the City."
    Dined on 12/21/2013
  • "I had made reservations a few months ago asked to wait 15 minutes we arrived on time really not the seating I had requested after waiting kinda embarrassed I recommended this place cause we will go elsewhere next time."
    Dined on 12/19/2013
  • "Every year a group of us get together for Christmas tea in San Francisco. This year we tried the Westin and were delighted. Half of our party was late, but they seated us anyway. Our server was incredibly attentive the entire time. Once everyone arrived we were served promptly. The food was wonderful, and additional sandwiches were offered which is pretty much unheard of. I've had tea at the Palace and the Fairmont, but the service at the Westin was really far superior. We will return!"
    Dined on 12/21/2013
  • "I hadn't been to the Oak Room for years, but thought it would be perfect for a slow holiday lunch with an out of town friend. As I remembered, the room is quite lovely. Very old San Francisco. Unfortunately the food was hit-and-miss. The crab chowder was amazing. The caesar salad was bland. The bigger disappointment were the prices. Lunch for two, with coffee but no cocktails was nearly $100 with tip. We could have had a much, much more spectacular meal--and experience--for that much money. I don't think I'll be back."
    Dined on 12/19/2013
  • "We enjoyed a very nice lunch with three generations of family. The restaurant staff were exceptionally considerate of the fact we had a toddler with us, and the entire experience was one we will want to repeat."
    Dined on 12/17/2013
  • "Food was overcooked, service was good but I wouldn't go back. Nothing memorable"
    Dined on 12/12/2013
  • "We had lunch here during the holiday season before a matinee. The scallops were very good and the ambiance very old SF. Quiet enough for conversation, with tables well spaced. Expensive, but a good choice for special occasions. Only thing missing is a view or windows- this is a totally enclosed space, albeit with lovely wood paneling throughout."
    Dined on 12/11/2013
  • "I don't understand why the service was sooooo slooooow. it was about 70% full but the dinner took 2 of us TWO HOURS! We ordered the 3 course set menu so it wasnt any food that needed extra time to prepare.. My boyfriend felt the portion was small. I was disappointed because they ran out of Prime rib, which was the reason we chose to go there in the first place. I ended up with the salmon which was very good, but after waiting for your dinner to arrive for SO LONG, you end up trying to hurry up and finish the dinner., and hence not enjoying it at all. No apologies nor explanation of why the dinner was so slow. I have very fond childhood memories of StFrancis hotel, so I am going to pretend I never went to the Oak Room Restaurant."
    Dined on 12/7/2013
  • "A friend and I had the St. Francis Holiday Tea here during the month of December. I've been to other holiday teas in the city (including the Fairmont's) and this one was good-- they had a piano player playing Christmas carols, and a decorated Christmas tree to add to the ambiance. The food, while tea fare (sandwiches and pastries) was very good, but nothing mind-blowing. I would have liked to be in a room with more light and windows-- the Oak Room is entirely wood-paneled so made it feel quite isolated from the hustle and bustle of the city."
    Dined on 12/7/2013
  • "Had a reservation and we were seated promptly, however, we sat for 15 minutes without even a water glass filled or a server stating they would be right with us. We left and went across the street to Morton's. Read another review similar to this prior to making the reservation a decided to take our chances. Big mistake."
    Dined on 12/7/2013
  • "We decided to try the St. Francis for Thanksgiving dinner. It turned out to be a major disappointment of an evening. First, our reservation was at 8pm and we were not seated until almost 8:30. We placed our order and then headed to the salad buffet. It had a very limited assortment of items. When our dinner arrived, it was anything but satisfactory. The turkey was ordered without gravy and it was swimming in the stuff. I ordered a medium rare prime rib and it was well done. We were able to get the turkey changed out but the piece of prime rib I received was the best they could do. The wait staff was also running around and managed to drop napkins, rolls, etc. either onto our table or in our lap as they passed by."
    Dined on 11/28/2013
  • "My friends and I were delighted with our lunch at the Oak Room. It was perfect and the service was reminiscent of a more elegant era."
    Dined on 12/4/2013
  • "The restaurant has very outstanding décor, the service was first class and the menu is top quality. The food was of high quality and the wine list is extensive."
    Dined on 11/28/2013
  • "We reserved a holiday high tea on the first day of the offering. There was a pianist playing holiday tunes and some holiday decorations. Other than that, the menu was not particularly festive. The only benefit of the holiday menu was that we could order more items on the limited selection at no additional cost."
    Dined on 11/30/2013
  • "I was saddened by the whole experience. My salmon was over cooked and the whipped potatoes were runny, actually running all over the plate. We had to work to get the attention of the staff. No one ever came back to check on us, to see how our food was or if we needed anything. When we needed another fork, we had to practically jump up and down to get attention. The atmosphere is very cafeteria like. Don't go here if your seeking a quiet or romantic dinner. It doesn't have the old classic feel I was hoping for."
    Dined on 11/29/2013
  • "Great for Thanksgiving Dinner. The waiter and wait staff were excellent."
    Dined on 11/28/2013
  • "The Oak Room has one of the few Thanksgiving buffets and while not inexpensive at $89/person, provides an excellent meal in a very high end setting. The meal is what I would describe as a hybrid buffet, with the appetizers, salad, soup and desserts being served buffet style, while your waiter serves you piping hot a choice of four entrees (Turkey, Steak, Bass and a Vegetarian choice). I consider this the best way to have a buffet as with standard buffet where the entrees are at serving stations, the meats are never as hot as they should be. We had pumpkin soup, salad, shrimp, crab, turkey and more desserts than we can remember and left feeling satisfied and stuffed. A great experience one won't forget."
    Dined on 11/28/2013