The Melting Pot - Syracuse
The Melting Pot - Syracuse

The Melting Pot - Syracuse

  • Dining Style: Casual Dining
  • Website: http://www.meltingpot.com/syracuse
  • Phone: 3154716358x
  • Hours of Operation:
    Lunch: Monday - Sunday: 12:00pm - 4:00pm;
    Dinner: Monday - Sunday: 4:00pm - 10:00pm
  • Payment Options: AMEX,Diners Club,Discover,MasterCard,Visa
  • Cuisine: Fondue, European, American
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Patio/Outdoor Dining, Private Room
  • Catering: We offer Cheese and Chocolate fondue catering for your special events.
  • Private Party Facilities: We have private dining space available for party sizes from 2-35. With the ability to accomodate accommodate larger party sizes as well.
  • Private Party Contact: Mike Stygles 315-671-6358x

Getting there

  • Cross Street: Hiawatha Blvd.
  • Public Transit: Bus Stop and Train station near by.
  • Parking: Private Lot
  • Parking Details: Located in the new secion of the Carousel Mall. Destiny section.
A word from The Melting Pot - Syracuse
Welcome to the Melting Pot of Syracuse. We offer a unique authentic fondue dining experience. Our service is world class and is prepared table side in a traditional fondue setting. Our meals can be individual or family style. Our private dining areas and intimate atmosphere will provide you with a wonderful romantic setting to wow that someone special. We are known for creating the perfect night out, especially with our infamous private dinning section for 2, called Lovers Lane. Our wine list was selected to offer you the best selection of varietals from all around the world.
Our location in the Destiny Mall (Carousel Center) will be the first environmentally friendly location of its kind in the world. Our restaurant will be the only LEED Certified Melting Pot location.
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The Melting Pot - Syracuse reviews from OpenTable diners
38 reviews since May 3, 2014
Overall Rating4.2
  • Food4.5
    Service4.2
  • Ambiance4.1
    Noise LevelModerate
91% of reviewers would recommend this restaurant to a friend.
special occasion (32)romantic (19)good for groups (14)fit for foodies (9)notable wine list (8)kid-friendly (7)great for lunch (4)great for brunch (4)late-night find (3)scenic view (1)hot spot (1)great for outdoor dining (1)Show More
  • Anniversary Pick
    OpenTable Diner Since 2014
    Dined on 8/18/2014
    My husband and I went to the Melting Pot for our anniversary to try something new and it seemed like a romantic spot. It was definitely a fine dining experience with a relaxed atmosphere. Don't go here if you're looking for a quick meal; we really enjoyed the slow pace for a romantic dinner together.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • good
    OpenTable Diner Since 2014
    Dined on 8/9/2014
    my wife and i love the melting pot. the food is always good and the staff is super friendly. keep up the good work.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great Experience
    Kup78
    Dined on 8/8/2014
    Went for a $25/person special and brought kids. The food was great, our waitress was attentive and helpful to meet our needs and requests. She also accommodated our children so well. The kids had a great time. Not a cheap dinner, but great for a special occasion. Will definitely go again and recommend for others.
    Special Features:
    kid-friendly, fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Melting Pot Review
    Birthdaydins
    Dined on 8/6/2014
    We had a reservation at 7:15 pm and we didn't even get seated at our table until 8:15 pm! We waited at the bar and told them and then they forgot about us! It was over 3 hours until we were done! Our server was very nice. We did the destiny deal for 4 courses for 30 a person so it was a good deal and overall the food was good. But they did mess up our entree orders but brought us extra steak and ahi tuna. Unfortunately, the ahi tuna was still FROZEN, I would have rather waited the extra 15 minutes to get it defrosted. At first it was a nice noise level but then they sat THREE full families next to us, who had screaming children next to us. They shouldn't have sat us in that section at all! I don't think I would come back to this location.
    Special Features:
    romantic, special occasion, late-night find
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Relaxing
    OpenTable Diner Since 2014
    Dined on 8/6/2014
    It's a nice place to go when you have some time and want to talk with people, and also have a little fun.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Melting Pot
    OTnn
    Dined on 8/3/2014
    It is a nice place and the food is fine but it is pretty expensive.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Would not come back
    Awful
    Dined on 8/3/2014
    Our server was friendly but we had a party of 4. Three were non alcoholic drinks and one alcoholic. The three finished their drinks before the fourth came out waited ten minutes for silverware with napkin after our cheese was completed we could dip the apples without sticks due to fear of burning hands. Onto second cup of coffee and finally a spoon came to stir after asking. Never come to table to see how the meat / fish portion of me was after 2 1/2 hours we said we needed to hurry d/to sitter never came back to take our checks had to go to bar to have bartender cash out. Sad because food was good and she was for the most part friendly. Delivery awful I would not reccomend or return
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Well worth the cost
    lunchdate
    Dined on 8/3/2014
    We had a great time at lunch. The service was great,the food was just the right portions. I love the veggie options, so glad they had them. The meat my husband was served looked good. He enjoyed it greatly. I love the decorations too.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Melting Pot Destiny USA
    critiquemom
    Dined on 8/1/2014
    Plenty of tables but not enough waitstaff. Waitress spoke and moved too fast for us to remember the options and ingredients as she was mixing. She was very friendly and provided us with enough attention though. The $25 deal really wasn't much of a deal since the cheese fondue was not included so you're better off just ordering the typical 4 course meal. Dinner for 2 with macaroni & cheese for #3 came to $103. Definitely only for special occasions, not for a regular family outing.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great place for time with friends
    KevAlicia
    Dined on 8/1/2014
    The leisurely pace of the meal lends itself to conversation and time with family and friends. The meats are great cuts, tender and well seasoned. Always come away very full, again, thanks to the leisurely pace.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • great experience
    nancyd
    Dined on 8/1/2014
    We recently celebrated my husbands birthday at melting pot and it much more than a special dinner out. It was truly a memorable dining experience. Server was around often enough to make sure we always had what we needed but not bothersome and manager stopped by to make sure everything was going well. We all very much enjoyed the experience.
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • food great. service lacking
    Rhiannon
    Dined on 8/1/2014
    2nd time dining and this time we brought the kids. We were so excited. The server immediately dissapointed. Offered premium drinks to the kids yet never clarified they were premium drinks. So we ended up with 2 bottles of $3 root beer and an adult size soda for a 6 yr old. Ordered premium dippers that never came until the cheese was gone. We asked her to please take them back and she blew us off, saying "dont be silly. You can just eat them. " waiting in between courses was ridiculous. Dining took 3 hrs. Which is absurd. Overall the food was great. Kids were thrilled. But I wasnt happy to see the bill and pay for the dippers we asked to be sent back (never ate them either) or the premium/adult size kid beverages.
    Special Features:
    fit for foodies, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Absolutely wonderful
    OutNAbout
    Dined on 7/30/2014
    Food was absolutely spectacular! I'd been once before but had only had time for dinner, this time our group did the whole shabang, from cheese to chocolate. service, Stephanie, was a sweetheart and answered any questions with ease, will definitely be bringing back friends in the future
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Wonderful meal and ambiance
    CruisingMom
    Dined on 7/29/2014
    Excellent menu and food choices. Had a lovely table for 2. Food excellent, service wonderful. Lots to choose from, good wine list, with a pairing option given. Nice, slow, relaxing meal.
    Special Features:
    fit for foodies, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Food was good
    Traveler
    Dined on 7/28/2014
    We definitely wouldn't bring our 5 year old here but for an adult night out this place is great. You have time to talk while you are cooking the food.
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Great visit
    alan4review
    Dined on 7/26/2014
    Date night with the wife and we were pleasantly surprised at how nice the experience was. The Gluten menu was great for my wife. Service was very good. Because this was a bit on the expensive side, we probably would revisit only for a special occasion.
    Special Features:
    kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
  • Not for kids
    Dadof2under2
    Dined on 7/6/2014
    We had a great time on our anniversary. However, we could not imagine taking our two year old and 8 month old. Leave the kids with grandma. Couldn't be happier with the service or with the meal. Everything was amazing. It is my wife's favorite spot.
    Special Features:
    fit for foodies, good for groups
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Good food, bad salad
    Meatlover
    Dined on 6/20/2014
    Aside from the brown lettuce in my salad everything was pretty good. You don't really expect something so easy to catch when you are paying $50/person for dinner.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Always an awesome experience
    FoodieJunkie
    Dined on 6/7/2014
    My husband and I have dined at The Melting Pot several times now (at different locations), and the food and atmosphere were always great. We took my mother-in-law at the Syracuse location, it was her first time having fondue and she loved it! Our server, Maya was her name I think, was phenomenal! She was very attentive, funny, and helpful with menu choices. Though it is pretty pricey, we'd definitely come back for a special occasion.
    Special Features:
    great for brunch, fit for foodies, good for groups, romantic, special occasion, notable wine list
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Extremly long wait, overbooked
    OpenTable Diner Since 2012
    Dined on 5/10/2014
    Even though we had reservation for 8 pm, we were not even seated until almost 9 pm. Do not make reservation on a busy day, place is obviously overbooked and people are left waiting for unacceptably long time. Food was good and waiter was trying his best to get our food on the table quickly and efficiently.
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Excellent Celebration Dinner
    GreatTime
    Dined on 5/10/2014
    We went to the Melting Pot to celebrate my daughter's graduation. We were 5. We had never dined like this previously and were not sure what to expect. The experience was fabulous, the food great and service was super. We highly recommend it.
    Special Features:
    great for brunch, good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great
    CWedge
    Dined on 5/3/2014
    I took my mom there to celebrate Mothers Day early and it was awesome! She loved it and the service and food was great. Just make sure you have a lot of time to spend because you want to enjoy the experience without feeling rushed.
    Special Features:
    special occasion, Great for Lunch
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Ratings-Only Reviews
    Based on 16 ratings-only reviews submitted since May 3, 2014
    • Overall Rating4.3
    • Food4.4
    • Ambiance4.1
    • Service4.3
    • Noise LevelModerate
  • The following 66 reviews are from the The Melting Pot - Syracuse reviews archive.
  • sweet sixteen surprise
    loveroffood
    Dined on 4/26/2014
    Made reservations through open table for a surprise on my daughters day at the mall with her friends celebrating her 16th birthday. Our waiter was very good and did well with a group of 5 girls. I would come again with my wife for dessert as I don't think she would go for the whole meal being fondue style. My daughter even got a nice surprise treat at the end !
    Special Features:
    special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • not bad
    Makaji
    Dined on 4/15/2014
    While the food and service was amazing the noise level was a bit loud in the back room and the floors creaked alot while walking to and from our table. Sounded like we were walking on thin metal and didnt make me feel safe. But the wine and food was really good. The desert pot was lacking in size but its was a good expierence in all. Would reccomend doing this in groups because you can get more pots and fondue.
    Special Features:
    Great for Brunch, Good for Groups, Notable Wine List
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Fun!
    jdudrick
    Dined on 4/5/2014
    Great place for a family celebration! We each ordered the four-course meal and split a third meal between our three kids, and there was plenty of food for all. Dessert is the highlight of course, but they enjoyed it all!
    Special Features:
    kid-friendly, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
    I would recommend this to a friend.
  • Fantastic.
    Mhagerman
    Dined on 4/3/2014
    We had the most pleasant hostess and waiting staff.
    Special Features:
    good for groups, vibrant bar scene, notable wine list, romantic, neighborhood gem, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Delish
    DoubleLs
    Dined on 3/29/2014
    Our server Charles was great. Food was good, the new dark orange chocolate was fantastic - highly recommend if you like orange chocolate. Will say this though for the price of a sailors punch compared with the same at the Albany location, their size for the drink was worth the money this location not so much but were still good.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Night out
    ftsmjsVIP
    Dined on 3/23/2014
    Communication from the front desk to the waiter could have been better, certain things weren't communicated at all. We had a special movie deal with the meal. This was put in the Open table comments. When we arrived the manager knew what was there because we asked but he never told the waiter. :( The waiter also didn't seem to know what glasses to server with sparkling wine. Other than that everything was good. Food was good, strawberries were great.
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
  • Absolutely AWESOME!
    NewBurlesqueFanVIP
    Dined on 3/22/2014
    My best friend & I were in Syracuse for a special occasion and she had never been to the Melting Pot. My first experience in DC made this a MUST DO for our weekend. We were greeted immediately (AND the host said my name right - usually very difficult for some reason) .. we were seated quickly & our server, ALONZO, was the best. He was knowledgeable, courteous, friendly and just purely joyous addition to our evening. The food was AMAZING, the wine was delicious AND we had a ball. Thanks again Alonzo & Melting Pot for making it an AWESOME night!!!
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Great for a date!
    datenight
    Dined on 3/7/2014
    My husband and I have a 10 month old and are expecting our second child in a few months, so its safe to say we don't get out much. We finally got a babysitter and went to the Melting Pot for a four-course meal. We really enjoyed the meal and it was fun to cook our own food. We loved the dessert the most. While we don't see us doing this that often, we know we will be back.
    Special Features:
    notable wine list, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • First time Melting Pot goers
    Kaila
    Dined on 3/1/2014
    This was my boyfriend and I's first time going to the Melting Pot. It was absolutely amazing. The menu was a little confusing but out server, Jordan, explained it so well and recommended the perfect dishes for our taste. The experience alone was worth the money paid. A little pricey but SO worth it!!!!!!
    Special Features:
    fit for foodies, good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Went for a night out.
    stardiner
    Dined on 2/22/2014
    Went out for a date night with my husband. Requested a quiet section and they obliged. The waitress was very attentive and knowledgeable. Overall the food was good. It was the first time we went there but will definitely go back.
    Special Features:
    romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • The Melting Pot is one of
    TeamWeaver
    Dined on 2/20/2014
    The Melting Pot is one of the only "chain" restaurants that we frequent. The food is always amazing from the cheese course to the chocolate. Service is generally hit or miss here at the Syracuse location. Our server tonight was awesome...very fun and energetic. If you're looking for great food and the experience of fondue...The Melting Pot is your place to visit. Plan to be there for about 2 hours or more. The courses aren't rushed and you can just have a great night with a special someone or small group of friends.
    Special Features:
    fit for foodies, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
  • Consistently awesome!
    Smylgrl
    Dined on 1/18/2014
    Of course the food here is to die for. But what keeps bringing us back is the amazing service. Every person we've come in contact seems to truly love their job and knows everything there is to know about the food, drinks, etc.
    Special Features:
    fit for foodies, good for groups, notable wine list, kid-friendly, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Great experience
    Mattyb
    Dined on 1/18/2014
    My wife and I attended with another couple and combined we have 5 children. It was a welcome night away from the kids, peaceful, relaxing. Not rushed. Able to enjoy the meal. Others don't like the pace but they did not have kids. It was a perfect night out for us with great food!
    Special Features:
    good for groups, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelModerate
    I would recommend this to a friend.
  • Wanna-be fondue
    orangegirl
    Dined on 12/28/2013
    Haven't been in years to a Melting Pot...decided to try because it's in Destiny USA. Let me just say that we've had fondue in Europe, so may be a bit biased. If you've had the real thing, don't go, unless you're willing to risk being disappointed. The Swiss Cheese fondue did not have the right blend or consistency of cheeses, the kirshwasser had no effect on taste, and we had to stop the server from emptying a too-large portion of garlic into the mix. We also did a broth fondue, which should have been a simple vegetable broth, but was on-fire spicy from the start. Had to send it back and get another pot of broth. Did an oil fondue for tempura - that was good. Accompaniments like veggies and apples were great. Ambiance inside is dark /dull.
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Dinner
    Susan
    Dined on 11/30/2013
    Fabulous dinner. Food was fabulous. Staff was pleasant and efficient.
    • Food
    • Ambiance
    • Service
    • Noise LevelCannot Recall
    I would recommend this to a friend.
  • fun had by all
    happybday2us
    Dined on 11/30/2013
    Our server was the best, he knew his stuff and made sure we were well taken care of!! He explained everything to us and gave many good suggestions! As a total surprise to us our server brought us girls each a glass filled with chocolate dirzzled on the glass, whip cream and a large strawberry dipped in chocolate on top, and a lit birthday candle!!! We thought our husbands did this, no it was our server!!! We called that GREAT customer service!!! We had the best time and will sends all our family and friends your way!! Thank you for making our celebration a great one!!
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.
  • Excellent Experience
    Hedwig595
    Dined on 11/22/2013
    Going to the Melting Pot is a true culinary experience. I love the pace at which you eat because you are cooking pre-portioned food in a variety of cooking "styles." I never feel stuffed after the meal and I can enjoy the rich flavor in the extremely fresh food they serve. I have been there there three times now, and while the setup is intimidating at first, the experience quickly becomes fun and exciting when everyone understands what to do! I would definitely recommend the Melting Pot to anyone looking for an exciting and delicious dining experience
    Special Features:
    fit for foodies, good for groups, notable wine list, romantic, hot spot, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelEnergetic
  • Excellent Night
    am43
    Dined on 11/16/2013
    The Melting Pot gave us a great date night event. The food was amazing, and the experience was even better. You don't know a true fondue dining experience until you go to The Melting Pot.
    Special Features:
    good for groups, romantic, special occasion
    • Food
    • Ambiance
    • Service
    • Noise LevelQuiet
    I would recommend this to a friend.